Official UK procurement notice
Emergency Unit Tannoy System
Authority: NHS Wales Shared Services Partnership-Procurement Services (hosted by Velindre University NHS Trust) (Central government)
What is being bought
Published requirement descriptionThe Emergency Unit currently operates a bespoke Staff Paging and Patient Tannoy Call System that was originally installed approximately fifteen years ago as part of a wider departmental refurbishment. This system enables clinical and operational staff to make voice announcements and call patients to specific areas within the department via paging microphones and telephone paging points.
Over time, the system has become partially non‑functional in several zones and does not extend into newer areas of the unit that have been reconfigured or developed since the original installation. As a result, the current arrangement no longer provides full operational coverage or supports current clinical workflow requirements.
To restore full functionality and ensure comprehensive coverage across the expanded department footprint, obsolete equipment will be replaced and new components installed. These will be integrated with the existing infrastructure. As the system is a bespoke design, compatibility with the existing hardware and software is essential to its operation.
The required works include the supply, installation, and commissioning of the following equipment:
Equipment Schedule
1 off PRSC6 – 480W power amplifier, 6 zones
1 off PRSC5 – 250W slave amplifier
3 off PASC6 – Desk-mounted paging microphones (6 zones + all-call)
1 off BOXC1 – Single-zone paging interface unit (analogue telephone unit)
95 off P100V – Ceiling-mounted speakers with fire dome, 100V line
95 off Backing boards for ceiling speaker installation
The proposal includes zoning the department into up to six paging areas, with paging microphones situated in key reception locations.
The original specialist installer—who designed and fitted the bespoke system—has confirmed immediate availability to undertake these works upon receipt of a purchase order.
Justification Summary
The existing Tannoy and Staff Paging System is a bespoke, non-standard installation that was specifically designed and commissioned by the original specialist supplier.
The system’s architecture, components, and configuration are unique, meaning that specialised technical knowledge is required to safely modify, repair, or extend it.
Engaging another supplier would present significant technical, operational, and safety risks, including potential incompatibility with existing equipment or disruption to critical communication services within the Emergency Unit.
The original installer retains exclusive knowledge of the system design, wiring topology, zone configuration, and proprietary component integration, making them the only provider capable of ensuring continuity, safety, and system integrity.
The work requires immediate completion to support the operational needs of the Emergency Unit, and the specialist installer has confirmed that they can commence the works without delay upon receipt of a purchase order.
The lotProcurement structure
single lot · no lot value publishedProcedure terms & legal framework
From the official record- Procedure method
- Below threshold - without competition
- Legal basis
- UKPGA · 2023/54 Procurement Act 2023
- Notice status
- Awarded without competition
- Procurement threshold
- Unspecified in notice
- Regulatory regime
- Standard
- Commercial structure
- Stand-alone contract (no framework)
- Competition type
- Direct award (no call for competition)
- GPA / WTO covered
- Unspecified in notice
- Recurring procurement
- Unspecified in notice
- First published
- 13 Feb 2026, 11:12 GMT
- Last source update
- 13 Feb 2026, 11:12 GMT
- Authority reference
CAV-DIR-(25-26) 256- FTS notice number
2026/S 000-013313- Latest notice
- Transparency notice (UK5)
- Delivery area
- Official registry OCID
ocds-h6vhtk-0653a6Find a Tender
Notice history
2 events · 1 release on Find a Tender · since 13 Feb 2026- Transparency notice published13 Feb 2026, 11:12 GMTUK5
- Contract signature expected27 Feb 2026, 23:59 GMTscheduled
Commercial outcome & contract awards
Published awards, contracts and bid statistics, not a forecast| Awarded to | Value | Date | Status |
|---|---|---|---|
| Care-Com Systems (SW) LtdSME13 Mar 2026 – 31 Mar 2026 | £32,215 | — | Standstill |
Contracting authority & participating public bodies
Bidders & participating suppliers
1 commercial party on the notice- Care Come Systems (SW) LimitedAwarded supplier
Official documents & specifications (1)
Official links; attachments are not copiedNotices published for this procedure
- Transparency notice Transparency notice on Find a Tender