Find a TenderAwarded without competitionTransparency notice
Published 13 Feb 2026, 11:12 GMT

Official UK procurement notice

Emergency Unit Tannoy System

Official notice

Authority: NHS Wales Shared Services Partnership-Procurement Services (hosted by Velindre University NHS Trust) (Central government)

Below threshold - without competitionSME suitableVCSE suitable
Awarded value£32,215published award · exc. VAT
Award in standstill Not publishedno call for competition
Award (standstill) to Care-Com Systems (SW) Ltd

What is being bought

Published requirement description

The Emergency Unit currently operates a bespoke Staff Paging and Patient Tannoy Call System that was originally installed approximately fifteen years ago as part of a wider departmental refurbishment. This system enables clinical and operational staff to make voice announcements and call patients to specific areas within the department via paging microphones and telephone paging points.

Over time, the system has become partially non‑functional in several zones and does not extend into newer areas of the unit that have been reconfigured or developed since the original installation. As a result, the current arrangement no longer provides full operational coverage or supports current clinical workflow requirements.

To restore full functionality and ensure comprehensive coverage across the expanded department footprint, obsolete equipment will be replaced and new components installed. These will be integrated with the existing infrastructure. As the system is a bespoke design, compatibility with the existing hardware and software is essential to its operation.

The required works include the supply, installation, and commissioning of the following equipment:

Equipment Schedule

1 off PRSC6 – 480W power amplifier, 6 zones

1 off PRSC5 – 250W slave amplifier

3 off PASC6 – Desk-mounted paging microphones (6 zones + all-call)

1 off BOXC1 – Single-zone paging interface unit (analogue telephone unit)

95 off P100V – Ceiling-mounted speakers with fire dome, 100V line

95 off Backing boards for ceiling speaker installation

The proposal includes zoning the department into up to six paging areas, with paging microphones situated in key reception locations.

The original specialist installer—who designed and fitted the bespoke system—has confirmed immediate availability to undertake these works upon receipt of a purchase order.

Justification Summary

The existing Tannoy and Staff Paging System is a bespoke, non-standard installation that was specifically designed and commissioned by the original specialist supplier.

The system’s architecture, components, and configuration are unique, meaning that specialised technical knowledge is required to safely modify, repair, or extend it.

Engaging another supplier would present significant technical, operational, and safety risks, including potential incompatibility with existing equipment or disruption to critical communication services within the Emergency Unit.

The original installer retains exclusive knowledge of the system design, wiring topology, zone configuration, and proprietary component integration, making them the only provider capable of ensuring continuity, safety, and system integrity.

The work requires immediate completion to support the operational needs of the Emergency Unit, and the specialist installer has confirmed that they can commence the works without delay upon receipt of a purchase order.

The lotProcurement structure

single lot · no lot value published
Lot #1AwardedSMEVCSE
Delivery: UKEligibility: SME eligibleVCSE eligible

Procedure terms & legal framework

From the official record
Procedure method
Below threshold - without competition
Legal basis
UKPGA · 2023/54 Procurement Act 2023
Notice status
Awarded without competition
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Direct award (no call for competition)
GPA / WTO covered
Unspecified in notice
Recurring procurement
Unspecified in notice
First published
13 Feb 2026, 11:12 GMT
Last source update
13 Feb 2026, 11:12 GMT
Authority reference
CAV-DIR-(25-26) 256
FTS notice number
2026/S 000-013313
Latest notice
Transparency notice (UK5)
Delivery area
UK
Official registry OCID
ocds-h6vhtk-0653a6 Find a Tender

Notice history

2 events · 1 release on Find a Tender · since 13 Feb 2026
  1. Transparency notice published
    13 Feb 2026, 11:12 GMT
    UK5
  2. Contract signature expected
    27 Feb 2026, 23:59 GMT
    scheduled

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 1some still in standstill
Awarded value £32,2151 award exc. VAT
Awarded toValueDateStatus
Care-Com Systems (SW) LtdSME13 Mar 2026 – 31 Mar 2026£32,215—Standstill

Contracting authority & participating public bodies

NHS Wales Shared Services Partnership-Procurement Services (hosted by Velindre University NHS Trust)

Contracting authorityPublic authority - sub-central governmentWelsh devolved regulations apply GB-PPON: PXWV-6492-CGMN 4-5 Charnwood Court,, Cardiff, Wales, CF14 3UZContact name, email

Bidders & participating suppliers

1 commercial party on the notice
  • Care Come Systems (SW) LimitedAwarded supplierGB-PPON: PQMM-9983-YHWG Young & Phillips Inspiration House, Cardiff Road, Upper Boat, Pontypridd, Wales, CF37 5BHContact email

Official documents & specifications (1)

Official links; attachments are not copied

Notices published for this procedure

  • Transparency notice awardTransparency noticeUK5Transparency notice on Find a Tender