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plannedFind a Tender · planning

Emergency Hotels Services

Buyer: Westminster City Council →

BuyerWestminster City Council
Statusplanned
DeadlineNot published
Value£6,500,000
Published7 Feb 2025

What is being bought

The purpose of the market sounding questionnaire is to gain insight into the market for Emergency Hotel Accommodation services to understand the level of interest and capacity of the market in relation to this future opportunity. This Market Sounding Questionnaire is not a call for tenders or a pre-qualification exercise. This questionnaire will not form part of the formal procurement process. All responses are to be submitted via Jaggaer (online procurement portal ref: PQQ: SQ_30067 - Emergency Hotels Services (RFI)) no later than Wednesday 26th February 2025. Last day for submitting clarification questions will be the 18th February 2025.

Delivery location

UK

Categories

Health services 85100000Community health services 85323000Hotel accommodation services 55110000

Lot details

Lot 1

WCC have existing contracts in place for Emergency Hotel and Security Services. These contracts will expire on the 31st of March 2025 but will likely extend to the 30th June 2025 to allow for the completion of the tender process. The Authority is looking to recommission this service to continue fulfilling requirements to deliver provision for rough sleepers within the borough, whilst deriving value for money and maintaining current high-quality standards. An indicative value of the services, for emergency Hotels is approximately £6.5M over a 5-year period. Please note this in an “up to” indicative figure, not a guaranteed level of spend, and may be subject to change. It is likely the contract will be for a duration of at 3 years with possible extensions for a further 2 years (subject to internal approval) with a proposed contract commencement date of 1st July 2025. Please note that the start date may change, as may the proposed term. Interested hotel providers and their staff should have an awareness and experience of the proposed clientele group that will be utilising these hotel bed space. The hotel service will need to work closely with the Security provider to provide the best outcomes for the client group being accommodated. The client group includes street homeless people that require a short-term safe space and period of stabilisation prior to or alongside moving on to greater independence. This can often include clients experiencing Severe and Multiple Disadvantages with a history of trauma who require a psychologically informed environment. The expected approach will need to manage risk and behaviour which will rely on critical leadership and excellent communication skills, with a skilled team knowledgeable in managing risk. The security element of these services, which will be managed under a separate contract, will vary considerably depending on the requirement for bed space. As such, Westminster cannot guarantee a minimum or maximum level of bed space required and on occasions there will be zero (0) beds required. It is critical that the accommodation service fully understands the these contractual requirements set out by Westminster City council. The full scope of the services required is included in the questionnaire, the high level requirements include but are not be limited to: - Maintenance of the hotel and hotel rooms - Customer Services - Reporting and Documentation - Collaboration and Communication - Equipment and Resources - Compliance and Quality Assurance - Confidentiality and Professionalism - Consistent Staffing - Fair Access, Inclusion and Diversity Please review the questionnaire for full details. Additional information: This PIN is our intention to commence market engagement with new and existing interested parties for the provision of the Emergency Hotel services. This is not a call for tenders or a pre-qualification exercise. The purpose of the market sounding questionnaire is to gain insight into the market for Emergency Hotel Accommodation.

Statusplanned

What is included

ItemCategoryQuantity
1Health services, Community health servicesNot published

Comparable-procurement analytics

Benchmarked against retained Find a Tender procedures with CPV division 85. The category anchor is Health services (85100000); this is a deliberately broad market comparator. The comparison is shown at several levels rather than pretending one company or region is always the best benchmark.

Comparison setProceduresReported bids per procedureNamed award suppliersPrice evidence
Market: CPV division 8538,3711 median · 19.7 average (22,930 of 38,371 with a bid count)1.8 average (24,591 of 38,371 with named award suppliers)10 comparable price pairs
Same buyer0Not publishedNot publishedNot published
Delivery region: UK2,1652 median · 53.5 average (790 of 2,165 with a bid count)4 average (1,025 of 2,165 with named award suppliers)1 comparable price pairs
Similar published value (0.5×–2×)9763.5 median · 18.5 average (20 of 976 with a bid count)1.9 average (20 of 976 with named award suppliers)1 comparable price pairs

“Reported bids” is an official aggregate, sometimes reported per lot; it is the closest available competition measure. “Named award suppliers” are winners, not all applicants.

Indicative price outcome

£4,228,897 is the median lowest-valid-bid benchmark for the broad CPV market sample, against this procedure’s published value of £6,500,000.

This is a historical comparator, not a bid-price forecast or a guaranteed saving. It excludes records where the published values cannot be sensibly compared and does not adjust for lot structure, quality weighting, framework terms or scope.

Procurement strategy & market signals

Framework agreementNot published
Dynamic purchasing systemNot published
Competitive procurementNot published
Recurring requirementNot published
Procurement method rationaleNot published
Rationale classificationsNot published
Special regimeNot published
Covered byGPA
Submission policyNot published
Selection criteriaNot published
Risk detailsNot published

Planning & early market engagement

BudgetNot published
No-engagement rationaleNot published
Planning documents0
Planning milestones0

No planning milestones published.

Related procurements

No linked framework, prior procurement or reprocurement published.

Documents & submission route

No documents are published in the current source record.

Source data inventory

Diagnostic view. “Not published” means this current release does not provide a value.

OCIDocds-h6vhtk-04dcfc
Latest release ID004249-2025
Latest release timestampFri Feb 07 2025 16:30:39 GMT+0000 (Coordinated Universal Time)
Sourcefind-a-tender
Official notice URLNot published
Tender statusplanned
Procurement methodNot published
Procurement method detailsNot published
Main procurement categoryservices
Above thresholdNot published
Legal basis32014L0024
Tender period: startNot published
Tender period: endNot published
Expression of interest deadlineNot published
Enquiry deadlineNot published
Award period: startNot published
Award period: endNot published
Submission method detailsNot published
Submission languagesNot published
Electronic catalogue policyNot published
Total tender value£6,500,000
Tender lots in source1
Tender items in source1
Tender documents in source0
Awards in latest release0
Contracts in latest release0
Parties in latest release1

Notice history

DateEventReference
7 Feb 2025planning004249-2025

All source data

Unmodified official OCDS data retained by Tenderline for this procurement process.

Complete current OCDS release JSON
{
  "id": "004249-2025",
  "tag": [
    "planning"
  ],
  "date": "2025-02-07T16:30:39Z",
  "ocid": "ocds-h6vhtk-04dcfc",
  "buyer": {
    "id": "GB-FTS-137414",
    "name": "Westminster City Council"
  },
  "tender": {
    "id": "PQQ SQ_30067",
    "lots": [
      {
        "id": "1",
        "status": "planned",
        "description": "WCC have existing contracts in place for Emergency Hotel and Security Services. These contracts will expire on the 31st of March 2025 but will likely extend to the 30th June 2025 to allow for the completion of the tender process.\n\n          \nThe Authority is looking to recommission this service to continue fulfilling requirements to deliver provision for rough sleepers within the borough, whilst deriving value for money and maintaining current high-quality standards.\nAn indicative value of the services, for emergency Hotels is approximately £6.5M over a 5-year period.  Please note this in an “up to” indicative figure, not a guaranteed level of spend, and may be subject to change. \nIt is likely the contract will be for a duration of at 3 years with possible extensions for a further 2 years (subject to internal approval) with a proposed contract commencement date of 1st July 2025.   Please note that the start date may change, as may the proposed term.\nInterested hotel providers and their staff should have an awareness and experience of the proposed clientele group that will be utilising these hotel bed space. \nThe hotel service will need to work closely with the Security provider to provide the best outcomes for the client group being accommodated.\nThe client group includes street homeless people that require a short-term safe space and period of stabilisation prior to or alongside moving on to greater independence. This can often include clients experiencing Severe and Multiple Disadvantages with a history of trauma who require a psychologically informed environment. \nThe expected approach will need to manage risk and behaviour which will rely on critical leadership and excellent communication skills, with a skilled team knowledgeable in managing risk. \nThe security element of these services, which will be managed under a separate contract, will vary considerably depending on the requirement for bed space.  As such, Westminster cannot guarantee a minimum or maximum level of bed space required and on occasions there will be zero (0) beds required.  It is critical that the accommodation service fully understands the these contractual requirements set out by Westminster City council.\nThe full scope of the services required is included in the questionnaire, the high level requirements include but are not be limited to:\n-\tMaintenance of the hotel and hotel rooms \n-\tCustomer Services \n-\tReporting and Documentation \n-\tCollaboration and Communication\n-\tEquipment and Resources\n-\tCompliance and Quality Assurance\n-\tConfidentiality and Professionalism\n-\tConsistent Staffing\n-\tFair Access, Inclusion and Diversity\nPlease review the questionnaire for full details. Additional information: This PIN is our intention to commence market engagement with new and existing interested parties for the provision of the Emergency Hotel services.  \nThis is not a call for tenders or a pre-qualification exercise. The purpose of the market sounding questionnaire is to gain insight into the market for Emergency Hotel Accommodation."
      }
    ],
    "items": [
      {
        "id": "1",
        "relatedLot": "1",
        "deliveryAddresses": [
          {
            "region": "UK"
          }
        ],
        "additionalClassifications": [
          {
            "id": "85100000",
            "scheme": "CPV",
            "description": "Health services"
          },
          {
            "id": "85323000",
            "scheme": "CPV",
            "description": "Community health services"
          }
        ]
      }
    ],
    "title": "Emergency Hotels Services",
    "value": {
      "amount": 6500000,
      "currency": "GBP"
    },
    "status": "planned",
    "coveredBy": [
      "GPA"
    ],
    "legalBasis": {
      "id": "32014L0024",
      "scheme": "CELEX"
    },
    "description": "The purpose of the market sounding questionnaire is to gain insight into the market for Emergency Hotel Accommodation services to understand the level of interest and capacity of the market in relation to this future opportunity. This Market Sounding Questionnaire is not a call for tenders or a pre-qualification exercise. \nThis questionnaire will not form part of the formal procurement process. \nAll responses are to be submitted via Jaggaer (online procurement portal ref: PQQ: SQ_30067 - Emergency Hotels Services (RFI)) no later than Wednesday 26th February 2025.  Last day for submitting clarification questions will be the 18th February 2025.",
    "communication": {
      "futureNoticeDate": "2025-03-10T00:00:00Z"
    },
    "classification": {
      "id": "55110000",
      "scheme": "CPV",
      "description": "Hotel accommodation services"
    },
    "mainProcurementCategory": "services"
  },
  "parties": [
    {
      "id": "GB-FTS-137414",
      "name": "Westminster City Council",
      "roles": [
        "buyer",
        "centralPurchasingBody"
      ],
      "address": {
        "region": "UK",
        "locality": "Westminster",
        "postalCode": "SW1 6QP",
        "countryName": "United Kingdom",
        "streetAddress": "64 Victoria Street"
      },
      "details": {
        "url": "http://www.westminster.gov.uk",
        "classifications": [
          {
            "id": "REGIONAL_AUTHORITY",
            "scheme": "TED_CA_TYPE",
            "description": "Regional or local authority"
          },
          {
            "id": "01",
            "scheme": "COFOG",
            "description": "General public services"
          }
        ]
      },
      "identifier": {
        "legalName": "Westminster City Council"
      },
      "contactPoint": {
        "name": "Hiran Karunaratna",
        "email": "hkarunaratna@westminster.gov.uk"
      }
    }
  ],
  "language": "en",
  "initiationType": "tender"
}
Complete JSON history (1 releases)
7 Feb 2025 · 004249-2025 · planning
{
  "id": "004249-2025",
  "tag": [
    "planning"
  ],
  "date": "2025-02-07T16:30:39Z",
  "ocid": "ocds-h6vhtk-04dcfc",
  "buyer": {
    "id": "GB-FTS-137414",
    "name": "Westminster City Council"
  },
  "tender": {
    "id": "PQQ SQ_30067",
    "lots": [
      {
        "id": "1",
        "status": "planned",
        "description": "WCC have existing contracts in place for Emergency Hotel and Security Services. These contracts will expire on the 31st of March 2025 but will likely extend to the 30th June 2025 to allow for the completion of the tender process.\n\n          \nThe Authority is looking to recommission this service to continue fulfilling requirements to deliver provision for rough sleepers within the borough, whilst deriving value for money and maintaining current high-quality standards.\nAn indicative value of the services, for emergency Hotels is approximately £6.5M over a 5-year period.  Please note this in an “up to” indicative figure, not a guaranteed level of spend, and may be subject to change. \nIt is likely the contract will be for a duration of at 3 years with possible extensions for a further 2 years (subject to internal approval) with a proposed contract commencement date of 1st July 2025.   Please note that the start date may change, as may the proposed term.\nInterested hotel providers and their staff should have an awareness and experience of the proposed clientele group that will be utilising these hotel bed space. \nThe hotel service will need to work closely with the Security provider to provide the best outcomes for the client group being accommodated.\nThe client group includes street homeless people that require a short-term safe space and period of stabilisation prior to or alongside moving on to greater independence. This can often include clients experiencing Severe and Multiple Disadvantages with a history of trauma who require a psychologically informed environment. \nThe expected approach will need to manage risk and behaviour which will rely on critical leadership and excellent communication skills, with a skilled team knowledgeable in managing risk. \nThe security element of these services, which will be managed under a separate contract, will vary considerably depending on the requirement for bed space.  As such, Westminster cannot guarantee a minimum or maximum level of bed space required and on occasions there will be zero (0) beds required.  It is critical that the accommodation service fully understands the these contractual requirements set out by Westminster City council.\nThe full scope of the services required is included in the questionnaire, the high level requirements include but are not be limited to:\n-\tMaintenance of the hotel and hotel rooms \n-\tCustomer Services \n-\tReporting and Documentation \n-\tCollaboration and Communication\n-\tEquipment and Resources\n-\tCompliance and Quality Assurance\n-\tConfidentiality and Professionalism\n-\tConsistent Staffing\n-\tFair Access, Inclusion and Diversity\nPlease review the questionnaire for full details. Additional information: This PIN is our intention to commence market engagement with new and existing interested parties for the provision of the Emergency Hotel services.  \nThis is not a call for tenders or a pre-qualification exercise. The purpose of the market sounding questionnaire is to gain insight into the market for Emergency Hotel Accommodation."
      }
    ],
    "items": [
      {
        "id": "1",
        "relatedLot": "1",
        "deliveryAddresses": [
          {
            "region": "UK"
          }
        ],
        "additionalClassifications": [
          {
            "id": "85100000",
            "scheme": "CPV",
            "description": "Health services"
          },
          {
            "id": "85323000",
            "scheme": "CPV",
            "description": "Community health services"
          }
        ]
      }
    ],
    "title": "Emergency Hotels Services",
    "value": {
      "amount": 6500000,
      "currency": "GBP"
    },
    "status": "planned",
    "coveredBy": [
      "GPA"
    ],
    "legalBasis": {
      "id": "32014L0024",
      "scheme": "CELEX"
    },
    "description": "The purpose of the market sounding questionnaire is to gain insight into the market for Emergency Hotel Accommodation services to understand the level of interest and capacity of the market in relation to this future opportunity. This Market Sounding Questionnaire is not a call for tenders or a pre-qualification exercise. \nThis questionnaire will not form part of the formal procurement process. \nAll responses are to be submitted via Jaggaer (online procurement portal ref: PQQ: SQ_30067 - Emergency Hotels Services (RFI)) no later than Wednesday 26th February 2025.  Last day for submitting clarification questions will be the 18th February 2025.",
    "communication": {
      "futureNoticeDate": "2025-03-10T00:00:00Z"
    },
    "classification": {
      "id": "55110000",
      "scheme": "CPV",
      "description": "Hotel accommodation services"
    },
    "mainProcurementCategory": "services"
  },
  "parties": [
    {
      "id": "GB-FTS-137414",
      "name": "Westminster City Council",
      "roles": [
        "buyer",
        "centralPurchasingBody"
      ],
      "address": {
        "region": "UK",
        "locality": "Westminster",
        "postalCode": "SW1 6QP",
        "countryName": "United Kingdom",
        "streetAddress": "64 Victoria Street"
      },
      "details": {
        "url": "http://www.westminster.gov.uk",
        "classifications": [
          {
            "id": "REGIONAL_AUTHORITY",
            "scheme": "TED_CA_TYPE",
            "description": "Regional or local authority"
          },
          {
            "id": "01",
            "scheme": "COFOG",
            "description": "General public services"
          }
        ]
      },
      "identifier": {
        "legalName": "Westminster City Council"
      },
      "contactPoint": {
        "name": "Hiran Karunaratna",
        "email": "hkarunaratna@westminster.gov.uk"
      }
    }
  ],
  "language": "en",
  "initiationType": "tender"
}