Find a TenderAwarded
Published 21 Dec 2022, 15:31 GMT

Official UK procurement notice

Emergency Department Well-Being & Home Safe Service

Official notice

Authority: NHS Wales Shared Services Partnership-Procurement Services (hosted by Velindre University NHS Trust) (Central government)·Consortium: 4 public authorities

3 lotsServicesOpen procedure
Published estimate£2,700,417total for 3 lots
Submissions closed 23 Jan 2023awarded 13 Jun 2023
Awarded to The British Red Cross3 awards
Contract term 1 yrends 31 Mar 2024 · extension options published · starts 1 Apr 2023

What is being bought3 lots · detail below

Published requirement description

Presentation at an Emergency Department often represents a person’s initial experience within a hospital system and thus a unique opportunity to establish a positive first impression. These visits frequently occur during times of stress and uncertainty for a patient and their family, and the Emergency Department care environment is one that faces a myriad of challenges. In order to respond to these challenges, the Welsh Government, in collaboration with the National Collaborative Commissioning Unit and NHS Wales Health Boards and Trusts, has sought to establish an Emergency Department Well-being & Home Safe Service.

CPV: Welfare services not delivered through residential institutions

Lots and requirements (3)Procurement structure

3 lots · no lot values published · same evaluation weights on every lot
Shared scope across all lots

Applies to lots 1, 2, 3.

Provision of Emergency Department Well-Being & Home Safe Service to support local clinical teams and patients accessing emergency department services. The service will offer support for frail older people and vulnerable adults in emergency departments, as well as resettle people in their homes with follow-up welfare calls or visits, and where necessary, to connect them to community services to avoid readmission into the emergency department.

Lot #1Betsi Cadwaladr University Health BoardAwardedRenewal 1 yr
Contract period: 1 Apr 2023 – 31 Mar 2024 (1 yr)
Delivery: Wales · Glan Clwyd Hospital (Betsi Cadwaladr University Health Board) Wrexham Maelor Hospital (Besti Cadwaladr University Health Board) Ysbyty Gwynedd (Besti Cadwaladr University Health Board)
Extensions: option to extend for two years in 1-year increments subject to the approval of funds.Variant bids: not allowed
Lot #2Cardiff and Vale University Health BoardAwardedRenewal 1 yr
Contract period: 1 Apr 2023 – 31 Mar 2024 (1 yr)
Delivery: Wales · University Hospital Wales (Cardiff & Vale University Health Board)
Extensions: option to extend for two years in 1-year increments subject to the approval of funds.Variant bids: not allowed
Lot #3Hywel Dda University Health BoardAwardedRenewal 1 yr
Contract period: 1 Apr 2023 – 31 Mar 2024 (1 yr)
Delivery: Wales · Glangwili General Hospital (Hywel Dda University Health Board)
Extensions: option to extend for two years in 1-year increments subject to the approval of funds.Variant bids: not allowed

What it takes to win
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How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored · same split on all 3 lots
Quality: 55%Price: 45%
Published award criteria (2)
  • Quality: 55
  • Price: 45
What this means for your bid
  • Price carries 45 of 100 points: a 10% discount moves about 4.5 points. Quality carries 55 of 100: the paper moves it further than the discount.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record · publisher note attached
Procedure method
Open procedure
Legal basis
CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category
Services
Notice status
Awarded
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Yes (GPA)
Recurring procurement
No (one-off requirement)
First published
21 Dec 2022, 15:31 GMT
Last source update
29 Jun 2023, 14:09 BST
Award evaluation window
23 Jan 2023 – …
Authority reference
PRO-OJEULT-51717
FTS notice number
2023/S 000-018545
Classification (CPV)
Welfare services not delivered through residential institutions
Delivery area
Wales (UKL)
Official registry OCID
ocds-h6vhtk-039369 Find a Tender
Contract terms
Electronic trading
e-invoicing allowed · electronic ordering · electronic payment

Publisher note: These are Light Touch services, the procurement procedure followed was a procedure akin to the Open Procedure. Contract period noted in the Contract Notice (2022/S 000-036241) was detailed as: Start: 01/04/2023 End: 31/03/2024 with option to extend for two years in 1-year increments subject to the approval of funds. Actual duration of the contract: Start: 01/07/2023 - 31/03/2024 with option to extend for two years in 1-year increments subject to the approval of funds. (WA Ref:132271)

How it was run

Official notice
Run through: Jaggaer · Who buys & how to bid on Sell2Wales
Supplier login requiredLanguage: EN, CY
Access & registration note: Free; latest Chrome/Edge/Firefox only — corporate browsers fail

Tender documents are also served through a separate tool: https://etenderwales.bravosolution.co.uk ↗

Submission deadline
23 Jan 2023, 12:00 GMT
Submission channel
{"electronicSubmission"}
Accepted languages
en, cy
Bids opened
23 Jan 2023, 12:00 GMT
Detailed submission instructions & authority contactsFrom official release

Timeline

23 Jan 2023 → 29 Jun 2023 · 4 dates
  1. Submission deadline
    23 Jan 2023, 12:00 GMT
  2. Bids opened
    23 Jan 2023, 12:00 GMT
  3. Contract starts
    1 Apr 2023, 00:00 BST
  4. Notice published
    29 Jun 2023, 14:09 BST

Notice history

1 event · 4 releases on Find a Tender
  1. Status changed to complete
    29 Jun 2023, 14:09 BST
Published amendments (2)

Extension of Tender Deadline The tender closing date for Emergency Department Well-being and Home Safe Service has been extended until 6th Feb 2023. Please access the ITT via the Bravo ETender Wales portal where you will find a full suite of tender documentation, reference - ITT_100019– Emergency Department Well- Being & Home Safe Service. Full instructions are within the Contract Notice.

Extension of Tender Deadline The tender closing date for Emergency Department Well-being and Home Safe Service has been extended until Monday 27th Feb 2023. Please access the ITT via the Bravo ETender Wales portal where you will find a full suite of tender documentation, reference - ITT_100019– Emergency Department Well- Being & Home Safe Service. Full instructions are within the Contract Notice.

Routine re-releases (4)
  • 2022-12: 1 release · 21 Dec 2022

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 3
Awarded value £2,465,4443 contracts exc. VAT
Bids received 3
Contracts signed 3latest 13 Jun 2023

Contracts

  • Cardiff and Vale University Health Board · The British Red Cross

    Signed
    13 Jun 2023
    Value
    £507,276
    Period
    … – 31 Mar 2024
    Status
    active
  • Hywel Dda University Health Board · The British Red Cross

    Signed
    13 Jun 2023
    Value
    £495,041
    Period
    … – 31 Mar 2024
    Status
    active
  • Betsi Cadwaladr University Health Board · The British Red Cross

    Signed
    13 Jun 2023
    Value
    £1,463,127
    Period
    … – 31 Mar 2024
    Status
    active

Bid statistics published by the authority

LotBidsSMEVCSEValid bid range
1 · Betsi Cadwaladr University Health Board1bids · 1 electronic · 1 from abroad0——
2 · Cardiff and Vale University Health Board1bids · 1 electronic · 1 from abroad0——
3 · Hywel Dda University Health Board1bids · 1 electronic · 1 from abroad0——

Contracting authority & participating public bodies

4 public bodies on the notice

NHS Wales Shared Services Partnership-Procurement Services (hosted by Velindre University NHS Trust)

Contracting authorityCentral GovernmentBody governed by public lawHealth 4-5 Charnwood Court, Heol Billingsley, Parc Nantgarw, Cardiff, Wales, CF157QZContact name, email Published organisation website ↗

Consortium members and other public bodies

Dispute resolution & review bodies

  • High CourtReview body LondonContact phone

Bidders & participating suppliers

1 commercial party on the notice
  • British Red CrossAwarded supplier Unit 9, Village Way, Tongwynlais, Cardiff, Wales, CF157NE

Official documents & specifications (2)

Official links; attachments are not copied

Tender pack and attachments

  • Economic and financial selection criteriatenderEconomic and financial selection criteria
  • Technical selection criteriatenderTechnical selection criteria