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plannedFind a Tender · planning Update

Electronic Patient Care Record (ePCR) System Market Engagement

Buyer: South Western Ambulance Service NHS Foundation Trust →

BuyerSouth Western Ambulance Service NHS Foundation Trust
Statusplanned
DeadlineNot published
Value£15,000,000
Published9 Oct 2025

What is being bought

The current contract supplying the South Western Ambulance Service NHS Foundation Trust (SWAST) with an Electronic Patient Record (EPR) system is due to end mid-2027. A procurement exercise is therefore being planned. SWAST are now engaging the market seeking information, for example to help determine requirements (including potential budget needs) and procurement strategy, whilst understanding current market capacity.

Delivery location

UK, GB

Categories

Software package and information systems 48000000Software-related services 72260000

Lot details

Lot 1

No lot description published.

Statusplanned
Contract periodFrom 1 Jul 2026 to 30 Jun 2030
SME suitabilitySuitable for SMEs

What is included

ItemCategoryQuantity
1Software-related services, Software package and information systemsNot published

Comparable-procurement analytics

Benchmarked against retained Find a Tender procedures with CPV division 48. The category anchor is Software package and information systems (48000000); this is a deliberately broad market comparator. The comparison is shown at several levels rather than pretending one company or region is always the best benchmark.

Comparison setProceduresReported bids per procedureNamed award suppliersPrice evidence
Market: CPV division 482,6571 median · 6 average (817 of 2,657 with a bid count)1.5 average (889 of 2,657 with named award suppliers)Not published
Same buyer2Not publishedNot publishedNot published
Delivery region: UK6991 median · 7.8 average (199 of 699 with a bid count)2.1 average (222 of 699 with named award suppliers)Not published
Similar published value (0.5×–2×)101Not publishedNot publishedNot published

“Reported bids” is an official aggregate, sometimes reported per lot; it is the closest available competition measure. “Named award suppliers” are winners, not all applicants.

Price-outcome signal

Not enough comparable procedures currently publish both a GBP tender value and a usable lowest-valid-bid value to calculate a responsible price-reduction benchmark. Tenderline deliberately does not infer a saving from named award suppliers or from missing award values.

Procurement strategy & market signals

Framework agreementNot published
Dynamic purchasing systemNot published
Competitive procurementNot published
Recurring requirementNot published
Procurement method rationaleNot published
Rationale classificationsNot published
Special regimeNot published
Covered byNot published
Submission policyNot published
Selection criteriaNot published
Risk detailsNot published

Planning & early market engagement

BudgetValue not published
No-engagement rationaleNot published
Planning documents1
Planning milestones1
MilestoneTypeDueStatus
Suppliers are now invited to request an information pack from procurement@swast.nhs.uk and then voluntarily complete and return your relevant information. Supplier Information is to be submitted by midday Friday 24 October 2025. ***Note: Response deadline extended*** As part of pre-market engagement, SWAST may invite further clarification, including potentially accommodating some sample system demonstrations. Where appropriate, invitations are likely to be sent out to suppliers to carry out demonstrations between the period of 4th - 13th November 2025. Other Ambulance Trusts may become involved in this market engagement exercise, for example SWAST sharing and them reviewing information received and attending any demonstrations alongside SWAST to support their own requirements.engagement24 Oct 2025scheduled

Related procurements

No linked framework, prior procurement or reprocurement published.

Documents & submission route

Source data inventory

Diagnostic view. “Not published” means this current release does not provide a value.

OCIDocds-h6vhtk-051901
Latest release ID063836-2025
Latest release timestampThu Oct 09 2025 14:43:40 GMT+0000 (Coordinated Universal Time)
Sourcefind-a-tender
Official notice URLNot published
Tender statusplanned
Procurement methodNot published
Procurement method detailsNot published
Main procurement categorygoods
Above thresholdYes
Legal basis2023/54
Tender period: startNot published
Tender period: endNot published
Expression of interest deadlineNot published
Enquiry deadlineNot published
Award period: startNot published
Award period: endNot published
Submission method detailsNot published
Submission languagesNot published
Electronic catalogue policyNot published
Total tender value£15,000,000
Tender lots in source1
Tender items in source1
Tender documents in source0
Awards in latest release0
Contracts in latest release0
Parties in latest release1

Notice history

DateEventReference
9 Oct 2025planningUpdate063836-2025
6 Oct 2025planning062484-2025
20 May 2025planning023322-2025

All source data

Unmodified official OCDS data retained by Tenderline for this procurement process.

Complete current OCDS release JSON
{
  "id": "063836-2025",
  "tag": [
    "planningUpdate"
  ],
  "date": "2025-10-09T15:43:40+01:00",
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    "id": "GB-PPON-PQXD-1311-BRXL",
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  },
  "tender": {
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    "items": [
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        "relatedLot": "1",
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        ],
        "additionalClassifications": [
          {
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          },
          {
            "id": "48000000",
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            "description": "Software package and information systems"
          }
        ]
      }
    ],
    "title": "Electronic Patient Care Record (ePCR) System Market Engagement",
    "value": {
      "amount": 15000000,
      "currency": "GBP",
      "amountGross": 18000000
    },
    "status": "planned",
    "amendments": [
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        "id": "063836-2025",
        "description": "***Note: Response deadline extended to midday Friday 24 October 2025***"
      }
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    "legalBasis": {
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    },
    "description": "The current contract supplying the South Western Ambulance Service NHS Foundation Trust (SWAST) with an Electronic Patient Record (EPR) system is due to end mid-2027.  A procurement exercise is therefore being planned. \nSWAST are now engaging the market seeking information, for example to help determine requirements (including potential budget needs) and procurement strategy, whilst understanding current market capacity.",
    "communication": {
      "futureNoticeDate": "2026-01-13T23:59:59Z"
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        "streetAddress": "Westcountry House, Abbey Court, Eagle Way, Sowton Industrial Estate"
      },
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        "url": "https://www.swast.nhs.uk",
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    }
  ],
  "language": "en",
  "planning": {
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        "id": "063836-2025",
        "url": "https://www.find-tender.service.gov.uk/Notice/063836-2025",
        "format": "text/html",
        "noticeType": "UK2",
        "description": "Preliminary market engagement notice on Find a Tender",
        "documentType": "marketEngagementNotice",
        "datePublished": "2025-10-09T15:43:40+01:00"
      }
    ],
    "milestones": [
      {
        "id": "engagement",
        "type": "engagement",
        "status": "scheduled",
        "dueDate": "2025-10-24T23:59:59+01:00",
        "description": "Suppliers are now invited to request an information pack from procurement@swast.nhs.uk and then voluntarily complete and return your relevant information.\nSupplier Information is to be submitted by midday Friday 24 October 2025.\n***Note: Response deadline extended***\nAs part of pre-market engagement, SWAST may invite further clarification, including potentially accommodating some sample system demonstrations.  Where appropriate, invitations are likely to be sent out to suppliers to carry out demonstrations between the period of 4th - 13th November 2025.  \nOther Ambulance Trusts may become involved in this market engagement exercise, for example SWAST sharing and them reviewing information received and attending any demonstrations alongside SWAST to support their own requirements."
      }
    ]
  },
  "initiationType": "tender"
}
Complete JSON history (3 releases)
9 Oct 2025 · 063836-2025 · planningUpdate
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  "date": "2025-10-09T15:43:40+01:00",
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    "items": [
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        "additionalClassifications": [
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            "id": "48000000",
            "scheme": "CPV",
            "description": "Software package and information systems"
          }
        ]
      }
    ],
    "title": "Electronic Patient Care Record (ePCR) System Market Engagement",
    "value": {
      "amount": 15000000,
      "currency": "GBP",
      "amountGross": 18000000
    },
    "status": "planned",
    "amendments": [
      {
        "id": "063836-2025",
        "description": "***Note: Response deadline extended to midday Friday 24 October 2025***"
      }
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      "id": "2023/54",
      "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents",
      "scheme": "UKPGA"
    },
    "description": "The current contract supplying the South Western Ambulance Service NHS Foundation Trust (SWAST) with an Electronic Patient Record (EPR) system is due to end mid-2027.  A procurement exercise is therefore being planned. \nSWAST are now engaging the market seeking information, for example to help determine requirements (including potential budget needs) and procurement strategy, whilst understanding current market capacity.",
    "communication": {
      "futureNoticeDate": "2026-01-13T23:59:59Z"
    },
    "aboveThreshold": true,
    "mainProcurementCategory": "goods"
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  "parties": [
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      "name": "South Western Ambulance Service NHS Foundation Trust",
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      "address": {
        "region": "UKK43",
        "country": "GB",
        "locality": "Exeter",
        "postalCode": "EX2 7HY",
        "countryName": "United Kingdom",
        "streetAddress": "Westcountry House, Abbey Court, Eagle Way, Sowton Industrial Estate"
      },
      "details": {
        "url": "https://www.swast.nhs.uk",
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        "id": "PQXD-1311-BRXL",
        "scheme": "GB-PPON"
      },
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        "name": "Procurement",
        "email": "procurement@swast.nhs.uk"
      }
    }
  ],
  "language": "en",
  "planning": {
    "documents": [
      {
        "id": "063836-2025",
        "url": "https://www.find-tender.service.gov.uk/Notice/063836-2025",
        "format": "text/html",
        "noticeType": "UK2",
        "description": "Preliminary market engagement notice on Find a Tender",
        "documentType": "marketEngagementNotice",
        "datePublished": "2025-10-09T15:43:40+01:00"
      }
    ],
    "milestones": [
      {
        "id": "engagement",
        "type": "engagement",
        "status": "scheduled",
        "dueDate": "2025-10-24T23:59:59+01:00",
        "description": "Suppliers are now invited to request an information pack from procurement@swast.nhs.uk and then voluntarily complete and return your relevant information.\nSupplier Information is to be submitted by midday Friday 24 October 2025.\n***Note: Response deadline extended***\nAs part of pre-market engagement, SWAST may invite further clarification, including potentially accommodating some sample system demonstrations.  Where appropriate, invitations are likely to be sent out to suppliers to carry out demonstrations between the period of 4th - 13th November 2025.  \nOther Ambulance Trusts may become involved in this market engagement exercise, for example SWAST sharing and them reviewing information received and attending any demonstrations alongside SWAST to support their own requirements."
      }
    ]
  },
  "initiationType": "tender"
}
6 Oct 2025 · 062484-2025 · planning
{
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        ],
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          {
            "id": "72260000",
            "scheme": "CPV",
            "description": "Software-related services"
          },
          {
            "id": "48000000",
            "scheme": "CPV",
            "description": "Software package and information systems"
          }
        ]
      }
    ],
    "title": "Electronic Patient Care Record (ePCR) System Market Engagement",
    "value": {
      "amount": 15000000,
      "currency": "GBP",
      "amountGross": 18000000
    },
    "status": "planned",
    "legalBasis": {
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      "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents",
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    },
    "description": "The current contract supplying the South Western Ambulance Service NHS Foundation Trust (SWAST) with an Electronic Patient Record (EPR) system is due to end mid-2027.  A procurement exercise is therefore being planned. \nSWAST are now engaging the market seeking information, for example to help determine requirements (including potential budget needs) and procurement strategy, whilst understanding current market capacity.",
    "communication": {
      "futureNoticeDate": "2026-01-13T23:59:59Z"
    },
    "aboveThreshold": true,
    "mainProcurementCategory": "goods"
  },
  "parties": [
    {
      "id": "GB-PPON-PQXD-1311-BRXL",
      "name": "South Western Ambulance Service NHS Foundation Trust",
      "roles": [
        "buyer"
      ],
      "address": {
        "region": "UKK43",
        "country": "GB",
        "locality": "Exeter",
        "postalCode": "EX2 7HY",
        "countryName": "United Kingdom",
        "streetAddress": "Westcountry House, Abbey Court, Eagle Way, Sowton Industrial Estate"
      },
      "details": {
        "url": "https://www.swast.nhs.uk",
        "classifications": [
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      },
      "identifier": {
        "id": "PQXD-1311-BRXL",
        "scheme": "GB-PPON"
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    }
  ],
  "language": "en",
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    "documents": [
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        "id": "062484-2025",
        "url": "https://www.find-tender.service.gov.uk/Notice/062484-2025",
        "format": "text/html",
        "noticeType": "UK2",
        "description": "Preliminary market engagement notice on Find a Tender",
        "documentType": "marketEngagementNotice",
        "datePublished": "2025-10-06T12:47:30+01:00"
      }
    ],
    "milestones": [
      {
        "id": "engagement",
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        "status": "scheduled",
        "dueDate": "2025-10-17T23:59:59+01:00",
        "description": "Suppliers are now invited to request an information pack from procurement@swast.nhs.uk and then voluntarily complete and return your relevant information.\nSupplier Information is to be submitted by midday Friday 17 October 2025.\nAs part of pre-market engagement, SWAST may invite further clarification, including potentially accommodating some sample system demonstrations.  Where appropriate, invitations are likely to be sent out to suppliers to carry out demonstrations between the period of 4th - 13th November 2025.  \nOther Ambulance Trusts may become involved in this market engagement exercise, for example SWAST sharing and them reviewing information received and attending any demonstrations alongside SWAST to support their own requirements."
      }
    ]
  },
  "initiationType": "tender"
}
20 May 2025 · 023322-2025 · planning
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    ],
    "items": [
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        "deliveryAddresses": [
          {
            "region": "UK",
            "country": "GB",
            "countryName": "United Kingdom"
          }
        ],
        "additionalClassifications": [
          {
            "id": "72260000",
            "scheme": "CPV",
            "description": "Software-related services"
          },
          {
            "id": "48000000",
            "scheme": "CPV",
            "description": "Software package and information systems"
          }
        ]
      }
    ],
    "title": "Electronic Patient Care Record (ePCR) solution",
    "value": {
      "amount": 15000000,
      "currency": "GBP",
      "amountGross": 18000000
    },
    "status": "planned",
    "legalBasis": {
      "id": "2023/54",
      "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents",
      "scheme": "UKPGA"
    },
    "description": "Provision of an Electronic Patient Care Record (ePCR) solution for ambulance services. Over the coming months SWAST will consider the advantages of open tendering v’s the use of different procurement routes, including for example using a relevant public procurement framework, or otherwise developing an in-house solution.",
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      "id": "GB-PPON-PQXD-1311-BRXL",
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      "address": {
        "region": "UKK43",
        "country": "GB",
        "locality": "Exeter",
        "postalCode": "EX2 7HY",
        "countryName": "United Kingdom",
        "streetAddress": "Westcountry House, Abbey Court, Eagle Way, Sowton Industrial Estate"
      },
      "details": {
        "url": "https://www.swast.nhs.uk",
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  ],
  "language": "en",
  "planning": {
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        "id": "023322-2025",
        "url": "https://www.find-tender.service.gov.uk/Notice/023322-2025",
        "format": "text/html",
        "noticeType": "UK1",
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        "documentType": "plannedProcurementNotice",
        "datePublished": "2025-05-20T14:40:56+01:00"
      }
    ]
  },
  "initiationType": "tender"
}