Official UK procurement notice
EEAST - Category 3, 4, & 5 telephone support
Authority: East of England Ambulance Service NHS Trust (NHS & healthcare)
East of England Ambulance Service require overnight telephone support for Category 3, 4, and 5 calls.<br/><br/>This is a 12 month pilot. EEAST has identified the need for additional telephone support between 23:00 and 07:00 to help manage lower-acuity demand overnight.
What is being bought
Published requirement descriptionEast of England Ambulance Service require overnight telephone support for Category 3, 4, and 5 calls.<br/><br/>This is a 12 month pilot.
CPV: Health services
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The lotProcurement structure
single lot · no lot value publishedLot #1EEAST has identified the need for additional telephone support between 23:00 and 07:00…Planned
EEAST has identified the need for additional telephone support between 23:00 and 07:00 to help manage lower-acuity demand overnight. This would enable the EEAST Clinical Assessment Service (CAS) team to focus on higher-acuity patients, improve the timeliness of patient contact, and reduce the volume of cases handed over to the daytime operation. Additional information: This is a Provider Selection Regime (PSR) intended approach notice. The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 do not apply to this award.’<br/><br/>The intention is to award a contract using the most suitable provider process.
Pipeline intelligence · planning stage: how this market runs before the tender is published
How East of England Ambulance Service NHS Trust buys Health services (CPV 8510), and who usually turns up
East of England Ambulance Service NHS Trust’s published record next to the market for the same work. Frameworks and DPS are left out: they draw different bid counts. Whole-market view: Health services (CPV 8510) →
How the contest usually goes
Winner shares use published awards; bid and price charts use contested lots.
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The counts under this question show how many awards have a known supplier size.
Small firms have won here. Neither number says whether you qualify; it describes who has been winning.
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Local means the winner is registered in the region where that award was delivered. The market figure counts awards delivered in East of England.
Most of this buyer’s recorded winners were registered in the region where that award was delivered.
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Half of these awards have an award date within 40 days of the bid deadline.
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Both shares are minimums: some awards have no bid count.
Missing bid counts may hide more single-bid awards. This share is a minimum.
How many bids did past lots attract?
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1 bid43% / 15%
2–336% / 36%
4–614% / 37%
7+7% / 12%
How did awards compare with estimates?
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Below estimate13% / 41%
Within ±2%75% / 53%
Above estimate13% / 5%
Assess each lot i
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Open a lot for its forecast, this buyer’s previous supplier and possible competitors, from published award history, not a bid list
Lot #1EEAST has identified the need for additional telephone support between 23:00 and 07:00…CPV 8510Published estimate£550k
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Each lot shows its own forecast based on its own category; forecasts for different lots of the same notice are not comparative. The bar shows 81 past lots.
1 bid15%
2–336%
4–637%
7+12%
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No comparable awards for this lot yet.
Who has supplied this buyer on similar work? i
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No earlier contract of this buyer matches this lot on the published record.
Who could compete for this lot? i
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Candidate suppliers for this notice have not been worked out yet, so this is not a verdict that nobody fits.
About this data
- Estimates, labelled. The price range, possible competitors and earlier-work matches are our estimates from past awards, not published facts, win chances or price advice. The buyer’s own record and the wider market are shown apart, never mixed.
- Source. Official UK public procurement notices (Find a Tender and Contracts Finder), reused under the Open Government Licence v3.0, updated through the day and rebuilt nightly. Not every figure uses both feeds, and each one shows how many records it rests on: see the methodology. Spotted something wrong? Tell us.
Procedure terms & legal framework
From the official record- Legal basis
- CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
- Procurement category
- Services
- Notice status
- Planned procurement
- Procurement threshold
- Unspecified in notice
- Regulatory regime
- Standard
- Commercial structure
- Stand-alone contract (no framework)
- Competition type
- Competitive procedure
- GPA / WTO covered
- Unspecified in notice
- Recurring procurement
- Unspecified in notice
- First published
- 11 Nov 2026, 18:42 GMT
- Last source update
- 11 Nov 2026, 18:42 GMT
- FTS notice number
2026/S 000-107334- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-07ba14Find a Tender
How it was run
Official noticeTender documents are also served through a separate tool: https://atamis-1928.my.site.com/s/Welcome ↗
- Submission deadline
- —
Timeline
11 Nov 2026 → 25 Nov 2026 · 2 dates- Notice published38h ago11 Nov 2026, 18:42 GMT
- Today13 Nov 2026
- Tender notice expectedin 11 days25 Nov 2026
Commercial outcome & contract awards
Pipeline notice- Awards (0)
- No award published
- Contracts (0)
- No contract published
- Bid statistics
- No aggregate bid statistics published
Contracting authority & participating public bodies
Official documents & specifications
Official links; attachments are not copiedNo document links were published on the notice.