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Official procurement procedure
East Renfrewshire Council Telecare Alarm Receiving & Call- Handing System – Supply, Implementation, Support and Licensing/ Maintenance from Analogue to Digital Operation
Alarm-monitoring services
Call centre
Published value
Not published
Submission deadline Not published
Lots published1
Procurement Executive Summary
AI & Search Synopsis
Generated from official OCDS record
Tenderline Synopsis: East Renfrewshire Council: "East Renfrewshire Council Telecare Alarm Receiving & Call- Handing System – Supply, Implementation, Support and Licensing/ Maintenance from Analogue to Digital Operation". Published status: complete. Published value: Value not published. 1 published lot. Submission deadline not published. See the official notice for participation instructions.
| Contracting Authority | East Renfrewshire Council | Scope & Categories | Not published | Submission Window | complete No deadline published |
|---|---|---|---|---|---|
| Submission Gateway | Direct notice route | Legal Basis & Regime | Standard procurement | Estimated Value (exc. VAT) | Not published |
Bidder Intelligence · Authority Profile: East Renfrewshire Council
Market Analytics
Derived from OCDS awards & bid statistics
Published history for East Renfrewshire Council. These figures describe retained records, not a forecast of bids or a measure of buyer bias.
Published-to-award variance
Not availableInsufficient comparable data
Competition Density
4.7Bids / Report
Supplier ConcentrationNo estimate
Insufficient attributable awardsNo concentration estimate availablePayment Terms
Check noticePublished terms
Coverage: 65 active published awards; 65 bid reports (which may be per lot). Supplier values exclude multi-supplier awards, frameworks and DPS, and use GBP only. They are published award values, not payments. Published-to-award variance compares single-lot, single-award, single-supplier GBP procedures with explicitly non-framework/non-DPS status; increases remain in the average. Unpublished data stays unknown. Awarded suppliers are winners, not all bidders.
Procedure terms
Contracting AuthorityEast Renfrewshire Council | Procedure methodNot published | Procurement categoryNot published |
Statuscomplete | Framework / DPSNot published | CompetitionNot published |
Above thresholdNot published | Legal basisNot published | Tender period startsNot published |
Clarification deadlineNot published | Electronic submissionNot published | Submission languagesNot published |
Published7 Oct 2021, 14:54 BST | Last source update7 Oct 2021, 14:54 BST | Recurring procurementNot published |
ClassificationAlarm-monitoring services, Call centre | ||
Delivery area | ||
OCIDocds-h6vhtk-02c4fc | ||
What is being bought
East Renfrewshire Council is inviting tenders, from suitably qualified companies for the provision and installation of an Alarm Receiving Centre.
East Renfrewshire Council provides a 24/7/365 call handling services to c.3000 citizens within the Authority Area, handling a total of c.24000 incoming alarm calls and outbound calls per month. This is delivered through SLAs with East Renfrewshire HSCP for individuals (c.2537 clients), and for our Housing Services (323 scheme clients), and with a third party Housing Association (48 scheme clients) to deliver to telecare to citizens within group housing schemes. The telecare service is part of the drive to deliver social care in innovative ways within the community to meet the needs of the ageing population.
What changed
From the official release history
- Official notice release published
7 Oct 2021, 14:54 BST - tender value changed
27 Jul 2021, 10:45 BST - Status changed to complete
27 Jul 2021, 10:45 BST - Official notice release published
27 Jul 2021, 10:45 BST - Submission deadline changed to published date
27 Jul 2021, 10:45 BST - Published value updated to £320,000
7 Jul 2021, 16:45 BST - Status changed to active
7 Jul 2021, 16:45 BST - Official notice release published
7 Jul 2021, 16:45 BST - Submission deadline changed to 10 Aug 2021, 12:00 BST
7 Jul 2021, 16:45 BST - Buyer information updated
7 Jul 2021, 16:45 BST
Lots and requirements (1)
Published by the contracting authority
- Lot 1 · #1Individual lot title not publishedcancelledPublished valueNot publishedOpen tender. Additional information: Economic operators may be excluded from this competition if they are in any of the situations referred to in regulation 58 of the Public Contracts (Scotland) Regulations 2015.Contract periodNot publishedEligibilityNot publishedOptions / renewalNot published
Timeline
- Procedure published
7 Oct 2021, 14:54 BST - Award active
Not published · Not published - Contract active
Signed 6 Oct 2021, 00:00 BST · £290,000
Commercial outcome and competition
Awards Enovation UK Limited Not published · Not published · active |
Contracts Contract £290,000 · signed 6 Oct 2021, 00:00 BST · active |
Bid statistics bids: 3 (lot 1) electronicBids: 3 (lot 1) foreignBidsFromEU: 0 (lot 1) foreignBidsFromNonEU: 0 (lot 1) smeBids: 2 (lot 1) |
Buyer and organisations in this procedure
East Renfrewshire Council
Contracting authority GB-FTS-1036Documents (0)
Official links; attachments are not copied
No linked documents are published
Related procedures (0)
No related procedures published