Find a TenderAwarded
Published 21 Oct 2024, 10:05 BST

Official UK procurement notice

Housing Support Services · UK public procurement notice

Official notice

Authority: Borough Council of King's Lynn & West Norfolk (Local council)

2 lotsServicesOpen procedureMax 2 lots per supplier
Published estimate£756,600total for 2 lots
Submissions closed 25 Nov 2024awarded 18 Aug 2025
Awarded to Purfleet Trust Resettlement Project (King's Lynn), Pan London Single Homeless Prevention Service Ltd2 awards

What is being bought2 lots · detail below

Published requirement description

The Borough Council of Kings Lynn and West Norfolk is committed to ending homelessness, person by person. It is about to launch its new Homelessness and Rough Sleeping Strategy, which outlines the steps that the Council (and its partners) should take to work towards this aim. The Council also intends to let a contract for an Early Intervention and Prevention Support Service that will support households (who may have children) at risk of homelessness predominantly (but not exclusively) from private rented accommodation and those living with family and friends who are at risk of homelessness. This support is intended to be short term and may assist people to access settled accommodation or (where appropriate) sustain their current accommodation. This should reduce the Council’s reliance on temporary accommodation and positively affect individuals’ wellbeing. The service should complement existing homelessness prevention services commissioned in the borough. The services will work across King’s Lynn and West Norfolk and will support people to access and maintain suitable, safe accommodation. The Council is open to creative ideas as to how the service(s) could be delivered and how you could bring any added value to these services. The tender has been split into two lots, one for a Intensive Homelessness Support Service and the other a Early Intervention and Prevention Support Service. Bids can be made for one or both lots.

  • Recurrence: 6 months prior to expiration, subject to an option being exercised to extend the contract past the initial term

CPV: For homeless · Housing services

Lots and requirements (2)Procurement structure

2 lots · all with a published value (£756,600 together) · win at most 2 of them · evaluation weights differ by lot
Lot #1Intensive Homelessness Support ServiceAwardedRenewalPublished value£453,960

The Intensive Homelessness Support Service is intended to support service users with multiple and complex needs that includes but is not limited to substance misuse, mental health, offending history, and those who may be or have been rough sleeping. The service is designed for individuals whose housing needs have not yet been met sustainably, or who need support to maintain accommodation they may have obtained. The service will be required to provide a reactive outreach response to rough sleepers. However, the number of rough sleepers in King’s Lynn and West Norfolk are low, so most of the support will be provided to service users who have been accommodated in temporary accommodation, which would include welfare checks. The support will then continue with the service user (as necessary) into self-contained, settled accommodation. Additional information: To respond to this opportunity please click here: www.delta-esourcing.com/respond/PD495V73SC ↗

Delivery: East of England · North and West Norfolk
Extensions: The Council reserves the right to exercise an option to extend the agreement by up to an additional 2 years following expiry of the initial term · This contract is subject to renewal after the initial term of 3 years contingent on whether the option to extend by up to an additional 2 years is exercised prior to expiry of the initial term.Variant bids: not allowed
Lot #2Early Intervention and Prevention Support ServiceAwardedRenewalPublished value£302,640

This service is intended to provide low to medium level support to households including families, childless couples and single people to assist them in accessing and / or maintaining accommodation by providing short term support typically between 3 to 6 months. The households for this Lot are intended to be those households that require short term support to prevent them from becoming homeless and supporting them to access accommodation by intervening at the earliest opportunity with a focus on homelessness prevention. The service will emphasise preventing households from becoming homeless. This could be by supporting households being asked to leave by family / friends to prevent them from applying as homeless and instead exploring and assisting households to access alternative housing solutions.

Delivery: East of England · North and West Norfolk
Extensions: The Council reserves the right to exercise an option to extend the agreement by up to an additional 2 years following expiry of the initial term · This contract is subject to renewal after the initial term of 3 years contingent on whether the option to extend by up to an additional 2 years is exercised prior to expiry of the initial term.Variant bids: not allowed

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored

Lots publish different evaluation splits; there is no single procedure weighting.

Lot distribution rule: The contracting authority reserves the right to award contracts combining the following lots; one and two.

Procedure terms & legal framework

From the official record · publisher note attached
Procedure method
Open procedure
Legal basis
CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category
Services
Notice status
Awarded
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Yes (GPA)
Recurring procurement

Yes · 6 months prior to expiration, subject to an option being exercised to extend the contract past the initial term

First published
21 Oct 2024, 10:05 BST
Last source update
19 Aug 2025, 16:05 BST
Award evaluation window
25 Nov 2024 – …
Authority reference
BCKLWN339
FTS notice number
2025/S 000-049919
Classification (CPV)
For homelessHousing services
Delivery area
East of England (UKH16)
Official registry OCID
ocds-h6vhtk-04af7a Find a Tender
Contract terms
Electronic trading
e-invoicing allowed · electronic ordering · electronic payment

Publisher note: To view this notice, please click here: https://www.delta-esourcing.com/delta/viewNotice.html?noticeId=943611159 GO Reference: GO-2025819-PRO-31908324

How it was run

Official notice
Submission deadline
25 Nov 2024, 12:00 GMT
Submission channel
{"written"}
Accepted languages
en
Bids opened
25 Nov 2024, 12:00 GMT

Timeline

25 Nov 2024 → 19 Aug 2025 · 3 dates
  1. Submission deadline
    25 Nov 2024, 12:00 GMT
  2. Bids opened
    25 Nov 2024, 12:00 GMT
  3. Notice published
    19 Aug 2025, 16:05 BST

Notice history

1 event · 3 releases on Find a Tender
  1. Status changed to complete
    19 Aug 2025, 16:05 BST
Published amendments (1 · 0 deadline changes)
WhenWhatBeforeAfterShift
—TextII.2.5) · II.2Quality criterion - Name: Curriculum Vitae of personnel that will be actively working on the contract / Weighting: 10Quality criterion - Name: Identification of Key skills of personnel to be actively working on the contract and how this supports delivery of the objectives of the Homelessness and Rough Sleeping Strategy/ Weighting: 10

The Council has amended one of the evaluation criteria in relation to Lot 2. As this is a new service it's recognised that the successful organisation may recruit to deliver this service if they are successful therefore the has been made. Original Criteria: Curriculum Vitae of personnel that will be working on the contract New Criteria: Identification of Key skills of personnel to be actively work…

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 2
Awarded value £756,4202 contracts exc. VAT
Bids received 7
Contracts signed 2latest 18 Aug 2025

Contracts

Bid statistics published by the authority

LotBidsSMEVCSEValid bid range
1 · Intensive Homelessness Support Service3bids———
2 · Early Intervention and Prevention Support Service4bids———

Contracting authority & participating public bodies

Borough Council of King's Lynn & West Norfolk

Contracting authorityLocal CouncilRegional or local authorityGeneral public services E07000146 Kings Court, Chapel Street, King's Lynn, East of England, PE30 1EXContact email, phone Published organisation website ↗

Dispute resolution & review bodies

  • Borough Council of Kings Lynn and West NorfolkReview body Kings LynnContact phone

Bidders & participating suppliers

2 commercial parties on the notice

Official documents & specifications (2)

Official links; attachments are not copied

Tender pack and attachments

  • Economic and financial selection criteriatenderEconomic and financial selection criteria
  • Technical selection criteriatenderTechnical selection criteria