Official UK procurement notice
Dynamic Purchasing Vehicle for the provision of supported living services for adults with learning disability, mental health and autism
Authority: London Borough of Redbridge (Local council)
What is being bought3 lots · detail below
Published requirement descriptionThe Council of the London Borough of Redbridge (“the Authority”) sought Tenders from suitably
experienced and qualified organisations for the Dynamic Purchasing Systems for the provision of Supported Living Services.
A new commissioning model for supported living services for adults with learning disabilities, mental health and autism has been co-designed with our residents, practitioners, providers and carers. The model is strengths based and focuses on achieving improved outcomes for people; preventing people’s ‘needs escalating, whilst supporting people to maximise their independence. The approach enables providers to work closely with individuals who are referred into their services, to create a bespoke offer for each individual which addresses what is important to them and delivers services which the Council, providers and people themselves will be able to measure. The progression pathway is embedded in the supported living model. It is a person-centred approach which embeds and encourage concept that ‘Supported Living’ is a part of a person’s journey and not the destination. It recognises that every person with a Learning Disability, Mental Health condition or Autism has the potential and opportunity to move to a higher level of functioning if they are given the appropriate care and support.
The practice is based on:
- Focussing on strengths, rather than a deficit based, assessment and support planning.
- With an emphasis on improving and sustaining independence living abilities.
- Recognising the difference between maintenance and development needs.
- Use goal directed support planning.
- Undertake outcome focused reviews.
- Take a positive risk management.
Some of the outcomes that the council, residents and providers will be able to measure include:
○ Ensuring quality of life for people with care and support needs.
○ Delaying and reducing the need for care and support.
○ Ensuring that people have a positive experience of care and support.
○ Safeguarding adults whose circumstances make them vulnerable and protect them from avoidable harm.
CPV: Health and social work services
How this framework works
From the published notice- Bids received
- 197 bids on the busiest of 3 lots · 26 suppliers appointed
- Framework period
- 4 yrs from 1 May 2025
Lots and requirements (3)Procurement structure
3 lots · all with a published value · evaluation weights differ by lotLot #1LOW AND MEDIUM NEEDSCancelledPublished value£30,000,000
The Authority sought suppliers who can support people with low level needs with aspects of their
daily living. The people have a diagnosis of a learning disability and or, mental health and or autism. This may include people who are receiving S117 aftercare support. People in LOT 1 will require support with the following tasks which may include and not limited to:
- Claiming benefits, income maximisation and budgeting,
- Prompting or managing and maintaining personal hygiene,
- Maintaining home environment,
- Enabling social inclusion and community integration,
- Maintaining adequate nutrition, meal planning and/or meal preparation,
- Medication compliance (prompting or administration),
- Managing and maintaining tenancy,
- Support to access gainful daytime such as employment, training or leisure activities,
- Develop capabilities and skills to progress to independent living
Lot #2HIGH AND SPECIALIST NEEDSCancelledPublished value£24,000,000
The Authority sought suppliers who can support who have a diagnosis of a learning disability and or mental health condition and or autism. People may have additional conditions which may need specialist support. The specialisms will include challenging behaviour, acquired brain injury, complex epilepsy, Prader Willi syndrome, Korsakoff syndrome, substance misuse and dual diagnosis. People in LOT 2 may have multiple and interacting mental health conditions e.g. personality disorder. Some people may be actively using substances, may have chaotic lifestyles and presentations, may have experienced domestic abuse and other types of abuse which results in a history of trauma and are at risk of relapse. This may include people who are receiving S117 aftercare support.
Providers will be required support people with all the tasks outlined for Lot 1 with the addition of:
- Regular supervision throughout the day,
- Behaviour management eg psychologist implemented behavioural, drug and alcohol safety plan,
- Support with eating, feeding, personal care, continence care,
- Medication administration,
- Develop skills to become independent or more independent with activities,
- Supported recovery setting to achieve their aspirations by building upon their strengths, skills and
knowledge,
- Intense support to achieve personal recovery, an appropriate, assertive support response is needed to ensure prevention of escalation and support progression.
Lot #3COMPLEX AND BESPOKE NEEDSCancelledPublished value£12,000,000
The Authority sought suppliers who can support people with a diagnosis of a learning disability,
mental health condition and/or autism. People in LOT 3 have very complex needs and require individually bespoke support with accommodation. This includes Transforming Care Partnership (TCP) who have very complex needs who require individually bespoke support with accommodation. People may be discharged from having ben assessed in hospital and treated in hospital or secure units for a long time with complex behaviour needs, who have had care packages breakdown multiple times, are jointly funded with health, have a history of offending or high-risk behaviour. Providers will be required to support people with all the tasks outlined for Lot 2 with the addition of:
- 1-2-1 or more support or supervision on a 24-hour basis.
- Behaviour management on a daily basis.
- Highly coordinated and regular review support planning to manage their lives in the short and long term.
- Successfully managing transitions from assessment and transitions units into the community.
What it takes to wini
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Evaluation split and conditions of participation as published; the tender pack may add morei
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Lots publish different evaluation splits; there is no single procedure weighting.
| Lot | Quality | Price | Split |
|---|---|---|---|
| 1 · LOW AND MEDIUM NEEDS | 60% | 40% | |
| 2 · HIGH AND SPECIALIST NEEDS | 60% | 40% | |
| 3 · COMPLEX AND BESPOKE NEEDS | 100% | — |
- Price carries 40 points on every lot: a 10% discount moves about 4 points.
- “Dynamic Purchasing Vehicle for the provision of supported living…” is a framework: the contest is a place on its panel, not a single contract.
Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.
Procedure terms & legal framework
From the official record- Procedure method
- Open procedure
- Legal basis
- CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
- Procurement category
- Services
- Notice status
- Awarded
- Procurement threshold
- Unspecified in notice
- Regulatory regime
- Standard
- Commercial structure
- Framework agreement
- Who may use this agreement
- Not stated in the notice; call-off rights may be limited to the establishing authority
- Competition type
- Competitive procedure
- GPA / WTO covered
- Yes (GPA)
- Recurring procurement
- Yes
- First published
- 4 Oct 2024, 12:12 BST
- Last source update
- 8 Jan 2026, 15:44 GMT
- Award evaluation window
- 4 Nov 2024 – …
- Authority reference
DN745470- FTS notice number
2026/S 000-001572- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-04a5dfFind a Tender
How it was run
Official notice- Appointment period ends
- 4 Nov 2024, 12:00 GMT
- Submission channel
- {"electronicSubmission"}
- Accepted languages
- en
- Bids opened
- 4 Nov 2024, 12:00 GMT
Timeline
4 Nov 2024 → 8 Jan 2026 · 4 dates- Admission / appointment period endsperiod end, not a bid countdown4 Nov 2024, 12:00 GMT
- Bids opened4 Nov 2024, 12:00 GMT
- Contract starts1 May 2025, 00:00 BST
- Notice published286 days ago8 Jan 2026, 15:44 GMT
Notice history
1 event · 2 releases on Find a Tender- Status changed to complete8 Jan 2026, 15:44 GMT
Commercial outcome & contract awards
Published awards, contracts and bid statistics, not a forecast3 suppliers are admitted to this framework without individual award values or dates, see the supplier list below.
Contracts
LOT 1: LOW AND MEDIUM NEEDS
- Signed
- 22 Aug 2025
- Value
- £30,000,000
- Period
- … – 30 Apr 2029
- Status
- active
LOT 2: HIGH AND SPECIALIST NEEDS
- Signed
- 22 Aug 2025
- Value
- £24,000,000
- Period
- … – 30 Apr 2029
- Status
- active
LOT 3: COMPLEX AND BESPOKE NEEDS
- Signed
- 22 Aug 2025
- Value
- £12,000,000
- Period
- … – 30 Apr 2029
- Status
- active
Bid statistics published by the authority
| Lot | Bids | SME | VCSE | Valid bid range |
|---|---|---|---|---|
| 1 · LOW AND MEDIUM NEEDS | 197bids | — | — | — |
| 2 · HIGH AND SPECIALIST NEEDS | 197bids | — | — | — |
| 3 · COMPLEX AND BESPOKE NEEDS | 197bids | — | — | — |
Contracting authority & participating public bodies
Dispute resolution & review bodies
- High Court of England and Wales Royal Courts of JusticeReview body
Framework contractors & participating bidders
26 commercial parties on the notice- Access for CareFramework contractor
- Aurora NexusFramework contractor
- BS CARE MANAGEMENT SERVICES LTDFramework contractor
- Care 4 All LtdFramework contractor
- Care 4 You (C4U) LtdFramework contractor
- Carefield Support ServicesFramework contractor
- Dion care servicesFramework contractor
- Ebony Healthcare Services limitedFramework contractor
- FILEY CARE AND SUPPORT LTDFramework contractor
- First Choice ConsultancyFramework contractor
Show 16 more suppliers
- Homesdale Supported Living LtdFramework contractor
- ICare Resource LimitedFramework contractor
- Jothno Care and Support LtdFramework contractor
- LODGE GROUP CARE UK LTDFramework contractor
- Leyton House Community Care LtdFramework contractor
- MFCare and Housing LimitedFramework contractor
- Maison Moti LtdFramework contractor
- Moniks Care Services LimitedFramework contractor
- NOMASE CARE LTDFramework contractor
- Philips 1924 Homecare Services LtdFramework contractor
- Royal Mencap SocietyFramework contractor
- Sebott Solutions LimitedFramework contractor
- Support By HeartFramework contractor
- VERITY GROUP LIMITEDFramework contractor
- Wellspring Care Home LtdFramework contractor
- lorabloomscare services limitedFramework contractor
Official documents & specifications (2)
Official links; attachments are not copiedTender pack and attachments
- Economic and financial selection criteria
- Technical selection criteria