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planning
Official procurement procedure
Dorset Integrated Urgent Care Service (DIUCS)
Published value
Not published
Submission deadline Not published
Lots published1
Procurement Executive Summary
AI & Search Synopsis
Generated from official OCDS record
Tenderline Synopsis: NHS DORSET INTEGRATED CARE BOARD: "Dorset Integrated Urgent Care Service (DIUCS)". Published status: planning. Published value: Value not published. 1 published lot. Submission deadline not published. See the official notice for participation instructions.
| Contracting Authority | NHS DORSET INTEGRATED CARE BOARD | Scope & Categories | Not published | Submission Window | planning No deadline published |
|---|---|---|---|---|---|
| Submission Gateway | Direct notice route | Legal Basis & Regime | Standard procurement | Estimated Value (exc. VAT) | Not published |
Bidder Intelligence · Authority Profile: NHS DORSET INTEGRATED CARE BOARD
Market Analytics
Derived from OCDS awards & bid statistics
Published history for NHS DORSET INTEGRATED CARE BOARD. These figures describe retained records, not a forecast of bids or a measure of buyer bias.
Published-to-award variance
Not availableInsufficient comparable data
Competition Density
4Bids / Report
Supplier ConcentrationHigh Concentration
MCB Software Services LimitedTop vendor: 60.6% of attributable valuePayment Terms
Check noticePublished terms
Coverage: 4 active published awards; 1 bid reports (which may be per lot). Supplier values exclude multi-supplier awards, frameworks and DPS, and use GBP only. They are published award values, not payments. Published-to-award variance compares single-lot, single-award, single-supplier GBP procedures with explicitly non-framework/non-DPS status; increases remain in the average. Unpublished data stays unknown. Awarded suppliers are winners, not all bidders.
Historical Awarded Suppliers With This Authority:
| Supplier Name | Historic Awards | Attributable GBP Value |
|---|---|---|
| MCB Software Services Limited | 1 win | £308,000 |
| DORSET GENERAL PRACTICE ALLIANCE C.I.C. | 1 win | £200,000 |
Procedure terms
Contracting AuthorityNHS DORSET INTEGRATED CARE BOARD | Procedure methodNot published | Procurement categoryNot published |
Statusplanning | Framework / DPSNot published | CompetitionNot published |
Above thresholdNot published | Legal basisNot published | Tender period startsNot published |
Clarification deadlineNot published | Electronic submissionNot published | Submission languagesNot published |
Published14 May 2025, 14:35 BST | Last source update14 May 2025, 14:35 BST | Recurring procurementNot published |
ClassificationHealth services | ||
OCIDocds-h6vhtk-050c84 | ||
What is being bought
NHS England mandated that every ICB have an Integrated Urgent Care Service and issued the 'Integrated Urgent Care Service Specification' in August in 2017. An updated service specification is due to be released in 2025.
The market has seen significant change over the past decade driven by COVID-19, digital advances and greater patient choice. The NHS Long Term Plan outlined NHS 111 maintaining its place as the 'first line of defence' for the Urgent and Emergency Care (UEC) system.
The core vision for the revised service is to build on the success of Dorset Integrated Urgent Care Service (DIUCS) in simplifying access for patients, meeting their needs and increasing the confidence that the public have in the service. Taking into consideration changes Nationally, including the introduction of guidance to develop a Care Coordination Hub, which could be the foundations of a revised specification due for release by NHS England.
DIUCS provides a service to all 810,000 people registered with a Dorset GP Practice. The current service receives on average 30,738 calls a month and provides both call handler capability and a Clinical Assessment Service. Our longer-term aim for this service is to align to Integrated Neighbourhoods Teams and strengthening the urgent care offer to reduce unplanned attendance to our Acute front doors.
The focus of our service specification is outcome based with key concentration on:
· Equity of access
· Interoperability across our Urgent Care pathway
· Digital opportunities for consult and complete models
NHS Commissioning Standards, local emergency and urgent care strategies will continue to evolve over the life of the contract to improve efficiency and integration across the Service User journey pathway. Given this continual change it is anticipated that there will be service changes to ensure that the service remains compliant with NHS Commissioning Standards and local emergency and urgent care strategies.
The commencement of new contract must be aligned to 1st April 2026.
What changed
From the official release history
- Official notice release published
14 May 2025, 14:35 BST - Status changed to planning
2 May 2025, 15:38 BST - Official notice release published
2 May 2025, 15:38 BST - Buyer information updated
2 May 2025, 15:38 BST - Published tender amendment
Not publishedPreliminary Market Engagement date has been changed from the 16th May to the 30th May with requests to attend to be received by the 28th May.
Lots and requirements (1)
Published by the contracting authority
- Lot 1 · #1Individual lot title not publishedplanningPublished valueNot publishedThe source published no individual title or description for this lot.Contract periodNot publishedEligibilityNot publishedOptions / renewalNot published
Timeline
- Pipeline notice
14 May 2025, 14:35 BST - Procedure published
14 May 2025, 14:35 BST - engagement
28 May 2025, 23:59 BST · scheduledThis is a Preliminary Market Engagement event only and is not a call for competition. This Preliminary Market Engagement event seeks information for the potential procurement of a Supplier to provide an Integrated Urgent Care Service for Dorset which is likely to include: · 111 Call Handling · Clinical Care Co-ordination (including Clinical Assessment Service and Single Point of Access) · General Practice Out of Hours (including prison OOHs) · Night Nursing The purpose of this Preliminary Market Engagement is to: · Help define the requirement · Help provide a better understanding of the feasibility of the requirement · Understand the digital advances in this market · Understand the best approach · Understand the capacity of the market to deliver in proposed timeframes and the possible risks involved · Views of the current market · Provide the market with an opportunity to ask questions, raise queries and any issues to be addressed at an early stage NHS Dorset ICB shall maintain commercial confidentiality of information received during the Preliminary Market Engagement. About NHS Dorset NHS Dorset is the commissioning organisation for the whole county of Dorset and undertakes the statutory responsibilities for clinical commissioning and is responsible for planning to meet the healthcare needs of people and communities in Dorset. NHS Dorset vision is to make Dorset the healthiest place to live. By working together, NHS Dorset aims to achieve the best possible improvements in health and wellbeing for the Dorset population. NHS Dorset would welcome responses from organisations who may be interested in attending the Preliminary Market Engagement Event, scheduled for the 30th May 14:00 - 15:30. The agenda and supporting information will be available to all suppliers including suppliers who are unable to attend the Preliminary Market Engagement Event upon request by completing a form (link below), if you have any issues accessing this then please email uecteam@nhsdorset.nhs.uk. Form link: https://forms.office.com/pages/responsepage.aspx?id=bHxMTLWhm0CvRpWSpbNyNKq2p5rjGS9JiNe-OICLWrJUQjhYWDAwN1lMU1BRRDJLUlBGOEU3UEtXWS4u&route=shorturl This contract award will be under the Provider Selection Regime.
Commercial outcome and competition
AwardsNo award published |
ContractsNo contract published |
Bid statisticsNo aggregate bid statistics published |
Buyer and organisations in this procedure
NHS DORSET INTEGRATED CARE BOARD
Contracting authority GB-NHS-QVVDocuments (1)
Official links; attachments are not copied
- 14 May 2025, 14:35 BST
Related procedures (0)
No related procedures published
Planning and rationale
Planning budgetNot published |
No-engagement rationaleNot published |
Procedure rationaleNot published |