Find a TenderAwarded
Published 8 Aug 2022, 16:11 BST

Official UK procurement notice

Dorset ICB - Non-Emergency Patient Transport Services

Official notice

Authority: NHS Dorset Integrated Care Board (Central government)·Consortium: 3 public authorities

3 lotsServicesOpen procedureMax 2 lots per supplier
Published estimate£58,795,624total for 3 lots
Submissions closed 15 Sept 2022awarded 12 May 2023
Awarded to Thames Ambulance Service Limited

What is being bought3 lots · detail below

Published requirement description

Dorset Integrated Care Board (Dorset ICB) were seeking the provision of Non-Emergency Patient Transport Services for three categories which were procured as three separate Lots within a single process. This contract award notice relates to:

Lot 1 Planned Non-Emergency Patient Transport Service

The NEPT Service promotes access to healthcare provision through an NHS funded transport service for those patients registered with a GP in NHS Dorset meeting the eligibility criteria as set down by NHS England and the Department of Health and Social Care (DHSC). Including vulnerable people by reason of mental health or learning disability, children, and eligible escorts.

Full details of the lot including specification, activity, scope and requirements were provided within the procurement documentation.

Lot 1 will be contracted for an initial term of 5 years with an option to extend any period up to a further 3 years giving a combined total of circa as defined at the sole discretion of the Commissioner. Services are scheduled to commence on 1st July 2023.

The annualised contract values for Lot 1 Planned Non-Emergency Patient Transport Service is £5,032,779

The procurement was carried out by NHS South, Central and West Commissioning Support Unit (SCW) on behalf of the Commissioners.

CPV: Call centre · For non-emergency patient · Patient-transport vehicles · Road transport services

Lots and requirements (3)Procurement structure

3 lots · all with a published value (£18,802,939 together) · win at most 2 of them
Lot #134114122 - Patient Transport VehiclesAwardedPublished value£5,032,779
Delivery: South West · Dorset
Extensions: Lot 1 will be contracted for an initial term of 5 years with an option to extend any period up to a further 3 yearsVariant bids: not allowed
Lot #279512000 - Call CentrePublished value£1,171,352

PTAC (Patient Transport Advice Centre)

Dorset Integrated Care Board (Dorset ICB) are seeking the provision of Non-Emergency Patient Transport Services in the following three categories which will be procured as three separate Lots within a single process. This lot will cover The Patient Transport Advice Centre Service.

The NEPT Service promotes access to healthcare provision through an NHS funded transport service for those patients registered with a GP in NHS Dorset meeting the eligibility criteria as set down by NHS England and the Department of Health and Social Care (DHSC). Including vulnerable people by reason of mental health or learning disability, children, and eligible escorts.

The role of the PTAC Provider is to liaise with patients/carers and subject to eligibility criteria book transport for qualifying patients.

Full details for each of the Lots including specification, activity, scope and requirements can be found within the procurement documentation.

This Lot will be contracted for an initial term of 5 year, with an option to extend any period up to a further 3 years as defined at the sole discretion of the Commissioner. Services are scheduled to commence on 1st July 2023.

The annualised contract values for this lot is:

Lot 2 PTAC (Patient Transport Advice Centre) - £146,419

This procurement is being carried out by NHS South, Central and West Commissioning Support Unit (SCW) on behalf of the Commissioners. Additional information: The services are deemed to be subject to the full regime of current UK procurement legislation and as such this tender will be conducted in accordance with, and governed by, the Public Contracts Regulations 2015. This contract will therefore be awarded in accordance with the provisions applicable in Section 5 (sub-section 7) of the Public Contracts Regulations 2015.

The contracting authority will observe the provisions and 10-day standstill period described in the Public Contracts Regulations 2015. Unsuccessful Bidders and applicants will receive scores and reasons for the decision, including the characteristics and relative advantages of the winning bid and the reasons why the Bidder/applicant was unsuccessful.

Delivery: South West · Dorset
Variant bids: not allowed
Lot #3Unplanned Non-Emergency Patient Transport ServicePublished value£12,598,808

Unplanned Non-Emergency Patient Transport Service

Dorset Integrated Care Board (Dorset ICB) are seeking the provision of Non-Emergency Patient Transport Services in the following three categories which will be procured as three separate Lots within a single process. This lot will cover Unplanned Non-Emergency Patient Transport Service that will be booked by Hospital Trusts. This tends to be more reactive on the day activity.

The NEPT Service promotes access to healthcare provision through an NHS funded transport service for those patients registered with a GP in NHS Dorset meeting the eligibility criteria as set down by NHS England and the Department of Health and Social Care (DHSC). Including vulnerable people by reason of mental health or learning disability, children, and eligible escorts.

This Lot will be contracted for an initial term of 5 year, with an option to extend any period up to a further 3 years as defined at the sole discretion of the Commissioner. Services are scheduled to commence on 1st July 2023.

The annualised contract values for this lot is:

Lot 3 Unplanned Non-Emergency Patient Transport Service - £1,574,851

This procurement is being carried out by NHS South, Central and West Commissioning Support Unit (SCW) on behalf of the Commissioners. Additional information: The services are deemed to be subject to the full regime of current UK procurement legislation and as such this tender will be conducted in accordance with, and governed by, the Public Contracts Regulations 2015. This contract will therefore be awarded in accordance with the provisions applicable in Section 5 (sub-section 7) of the Public Contracts Regulations 2015.

The contracting authority will observe the provisions and 10-day standstill period described in the Public Contracts Regulations 2015. Unsuccessful Bidders and applicants will receive scores and reasons for the decision, including the characteristics and relative advantages of the winning bid and the reasons why the Bidder/applicant was unsuccessful.

Delivery: South West · Dorset
Variant bids: not allowed

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored
Quality: 60%Price: 40%
Published sub-criteria (2)
  • Quality: 60%
  • Cost Criterion: 40%
Published award criteria (2)
  • Quality: 60%
  • Cost Criterion: 40%
Lot distribution rule: The Commissioner has made the decision that Lots 1 - Planned NEPTS and Lot 2 - PTAC cannot be awarded to the same Bidder. \nThat is to say should a bidder be the highest scoring Bidder for both Lot 1- Planned NEPTS and LOT 2 - PTAC, they will be not be awarded both Contracts. In this circumstance, the Commissioner will seek to award Lot 2 - PTAC to the second highest scoring Bidder on Lot 2 - PTAC.\nIf a Bidder is the highest scoring bidder for Lots 2 - PTAC and Lot 3 - Unplanned NEPTS they may be awarded both contracts. \nIf a Single Bidder has submitted bids for all Lots and are the highest scoring Bidder on all Lots they may be awarded Lots 1 - Planned NEPTS and Lot 3 - Unplanned NEPTS. The Commissioner will seek to award Lot 2 - PTAC to the second highest scoring Bidder on Lot 2 - PTAC.
Conditions of participation3
  • Suitability

    As per Tender Documentation

  • Economic & financial standing

    As per Tender Documentation

    Minimum: As per Tender Documentation
  • Technical & professional ability

    As per Tender Documentation

    Minimum: As per Tender Documentation
What this means for your bid
  • Price carries 40 of 100 points: a 10% discount moves about 4 points. The method statement decides this lot, not the discount.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record · publisher note attached
Procedure method
Open procedure
Legal basis
CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category
Services
Notice status
Awarded
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Yes (GPA)
Recurring procurement
No (one-off requirement)
First published
8 Aug 2022, 16:11 BST
Last source update
1 Jun 2023, 10:49 BST
Award evaluation window
15 Sept 2022 – …
Authority reference
AM040822
FTS notice number
2023/S 000-015518
Classification (CPV)
Call centreFor non-emergency patientPatient-transport vehiclesRoad transport services
Delivery area
South West (UKK2)
Official registry OCID
ocds-h6vhtk-0359f5 Find a Tender
Contract terms
Performance terms

As per Tender Documentation

Review and risk notes
Review procedure

As described in VI.3, deadline for lodging of appeals should be in accordance with Regulation 87 and Regulation 91 of the 2015 Regulations.

Publisher note: Atamis: Interested providers will be able to view this notice via the 'Live Opportunities' list on the e-procurement system, Atamis, available on the following link: https://health-family.force.com/s/Welcome The services are deemed to be subject to the full regime of current UK procurement legislation and as such this tender will be conducted in accordance with, and governed by, the Public Contracts Regulations 2015. This contract will therefore be awarded in accordance with the provisions applicable in Section 5 (sub-section 7) of the Public Contracts Regulations 2015. The contracting authority will observe the provisions and 10-day standstill period described in the Public Contracts Regulations 2015. Unsuccessful Bidders and applicants will receive scores and reasons for the decision, including the characteristics and relative advantages of the winning bid and the reasons why the Bidder/applicant was unsuccessful.

How it was run

Official notice
Submission deadline
15 Sept 2022, 12:00 BST
Submission channel
{"written"}
Accepted languages
en
Bid validity
360 days from the deadline
Bids opened
15 Sept 2022, 12:01 BST

Timeline

15 Sept 2022 → 1 Jun 2023 · 3 dates
  1. Submission deadline
    15 Sept 2022, 12:00 BST
  2. Bids opened
    15 Sept 2022, 12:01 BST
  3. Notice published
    1 Jun 2023, 10:49 BST

Notice history

4 events · 3 releases on Find a Tender · since 12 May 2023
  1. Status changed to cancelled
    12 May 2023, 10:58 BST
  2. Buyer details updated
    12 May 2023, 10:58 BST
  3. Status changed to complete
    1 Jun 2023, 10:49 BST
  4. Buyer details updated
    1 Jun 2023, 10:49 BST

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 2
Bids received 3
Contracts signed 1latest 12 May 2023
Awarded toValueDateStatus
Lot 1 · 34114122 - Patient Transport Vehicles1 award
Thames Ambulance Service LimitedPlanned Non-Emergency Patient Transport Service——Awarded

1 further award records carry no date or value.

Contracts

Bid statistics published by the authority

LotBidsSMEVCSEValid bid range
1 · 34114122 - Patient Transport Vehicles3bids——£40,000,000 – £40,262,232

Contracting authority & participating public bodies

2 public bodies on the notice

NHS Dorset Integrated Care Board

Contracting authorityCentral GovernmentBody governed by public lawHealth GB-NHS: 11J · GB-NHS: Y58 Vespasian House, Barrack Road, Dorchester, South West, DT1 1TGContact name, email, phone Published organisation website ↗

Dispute resolution & review bodies

  • High CourtReview body London
  • NHS Dorset ICB, 11JReview body Dorchester

Bidders & participating suppliers

1 commercial party on the notice

Official documents & specifications

Official links; attachments are not copied

No document links were published on the notice.