Official UK procurement notice
DOMESTIC ENERGY EFFICIENCY AND CLEAN ENERGY RETROFITS SERVICE FOR RESIDENTS
Authority: London Borough of Hammersmith and Fuham (LBHF) (Local council)
What is being bought
Published requirement descriptionTo procure a service provider to deliver a comprehensive start to end retrofit customer services journey for able to pay residents.
This service will provide the support and guidance to the “able to pay” residents through installing retrofit measures which will increase uptake the of domestic energy efficiency and clean energy retrofit technologies.
This contract is a concession contract where the Concessionaire may offer the Council a concession fee for the privileges awarded by the concession contract which includes the use of the Council branding etc. For further details see the service specification and tender pack.
CPV: Energy-efficiency consultancy services
The lotProcurement structure
single lot · value publishedLot #1AwardedRenewalPublished value£487,224
What it takes to wini
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Evaluation split and conditions of participation as published; the tender pack may add morei
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Published sub-criteria (6)
- Delivery Team: 12%
- Programme Management: 12%
- Installer Vetting, Quality Assurance and Green skills development: 12%
- Resident Engagement and support: 12%
- Price: 40%
- Social Value: 12%
Published award criteria (6)
- Delivery Team
- Programme Management
- Installer Vetting, Quality Assurance and Green skills development
- Resident Engagement and support
- Social Value
- Price
- Price carries 40 of 100 points: a 10% discount moves about 4 points. The method statement decides this lot, not the discount.
Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.
Procedure terms & legal framework
From the official record- Procedure method
- Open procedure
- Legal basis
- UKPGA · 2023/54 Procurement Act 2023
- Procurement category
- Services
- Notice status
- Awarded
- Procurement threshold
- Above threshold (FTS publication)
- Regulatory regime
- Concession
- Commercial structure
- Stand-alone contract (no framework)
- Competition type
- Competitive procedure
- GPA / WTO covered
- Unspecified in notice
- Recurring procurement
- Unspecified in notice
- First published
- 11 Sept 2025, 16:01 BST
- Last source update
- 19 Feb 2026, 11:48 GMT
- Award evaluation window
- Submission end – 19 Dec 2025
- FTS notice number
2025/S 000-063025- Latest notice
- Contract details notice (UK7)
- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-0598d3Find a Tender
How it was run
Official notice- Submission deadline
- 4 Nov 2025, 23:59 GMT
- Clarification deadline
- 17 Oct 2025, 23:59 BST
- Submission channel
- Official e-sourcing portal
- Electronic submission
- Allowed
- Accepted languages
- en
Suppliers are requested to register on our tender portal to access the tender. www.capitalesourcing.com ↗
Timeline
11 Sept 2025 → 19 Feb 2026 · 10 dates- Planning notice published399 days ago11 Sept 2025, 16:01 BST
- Market engagement391 days ago19 Sept 2025, 23:59 BST
The market engagement will take place on Friday 19th September 2025 from 10am - 11am by Microsoft Teams.
If you would like to attend please email [email protected] by no later than Thursday 18th September 2025 2pm. A Copy of the service specification will be sent to all suppliers and the link to join the meeting . The event will include a brief presentaion and there will be an opportunity for suppliers to ask questions .
- Next notice expected388 days ago22 Sept 2025, 23:59 BST
- Tender notice published373 days ago7 Oct 2025, 16:46 BST
- Clarification questions by363 days ago17 Oct 2025, 23:59 BST
- Submission deadline345 days ago4 Nov 2025, 23:59 GMT
- Assessment summaries sent301 days ago19 Dec 2025
- Award decision expected by300 days ago19 Dec 2025, 23:59 GMT
- Contract starts268 days ago21 Jan 2026
- Latest notice published238 days ago19 Feb 2026, 11:48 GMT
Notice history
10 events · 4 releases on Find a Tender · since 11 Sept 2025- Preliminary market engagement notice published11 Sept 2025, 16:01 BSTUK2
- Tender notice published7 Oct 2025, 16:46 BSTUK4
- Published value updated7 Oct 2025, 16:46 BST
- Status changed to active7 Oct 2025, 16:46 BST
- Procurement method changed7 Oct 2025, 16:46 BST
- Deadline published: 4 Nov 2025, 23:59 GMT7 Oct 2025, 16:46 BST
- Contract award notice published19 Dec 2025, 10:59 GMTUK6
- Status changed to complete19 Dec 2025, 10:59 GMT
- Contract signature expected12 Jan 2026, 23:59 GMTscheduled
- Contract details notice published19 Feb 2026, 11:48 GMTUK7
Routine re-releases (4)
- 2025-09: 1 release · 11 Sept 2025
Commercial outcome & contract awards
Published awards, contracts and bid statistics, not a forecast| Awarded to | Value | Date | Status |
|---|---|---|---|
| National Energy Foundation VCSE +1 morejoint award12 Jan 2026 – 12 Jan 2027 · up to 13 Jan 2031Extensions: The contract duration is initially 12 months, there will be an option to extend the contract a further 12 months each year until the contract expire at the end othe 5 year period. · Options: The contract duration is initally 12 months, there will be an option to extend the contract a further 12 months each year until the contract expire at the end of the 5 year period. | £208,450 | 11 Dec 2025 | Awarded |
Contracts
Domestic Energy Efficiency and Clean Energy Retrofits Services for Residents · National Energy Foundation VCSE +1 more
- Signed
- 17 Feb 2026
- Value
- £192,500 inc. VAT
- Period
- 18 Feb 2026 – 18 Feb 2027 · up to 18 Feb 2031 with extensions
- Status
- active
- Extensions
- The contract duration is initally 12 months, there will be an option to extend the contract a further 12 months each year until the contract expire at the end of the 5 year period.
Bid statistics published by the authority
| Bids | SME | VCSE | Valid bid range |
|---|---|---|---|
| 2final-stage tenders · 3 at stage one | 2 | 2 | — |
Contracting authority & participating public bodies
Bidders & participating suppliers
2 commercial parties on the notice- The National Energy FoundationAwarded supplier
- The National Energy FoundationAwarded supplier
Official documents & specifications (4)
Official links; attachments are not copiedNotices published for this procedure
- Contract details notice Contract details notice on Find a Tender
- Contract award notice Contract award notice on Find a Tender
- Tender notice Tender notice on Find a Tender
- Preliminary market engagement notice Preliminary market engagement notice on Find a Tender