Domestic Abuse Support Services

The service will operate as a central ‘front door’ for support, offering accessible assistance to all individuals experiencing domestic abuse, including those who remain within their relationships. It will provide tailored information, advice, and guidance; crisis intervention and advocacy that reflects each person’s unique circumstances, background, and cultural context. In addition, the service will facilitate onward referrals and signposting to specialist organisations and resources that can offer further support.

Further information about the Council’s requirement is set out in the Lot 1 Service Specification.

This service will provide specialist refuge support for women and their children fleeing domestic abuse, improving their safety, wellbeing, and recovery.

Delivered across two purpose-built refuge sites, owned by Bedford Pilgrims Housing Association (BPHA) in Milton Keynes, the service will offer safe accommodation and trauma-informed support to women fleeing domestic abuse and their children, including safety planning, advocacy, and move-on assistance.

Further information about the Council’s requirement is set out in the Lot 2 Service Specification.

This service will provide specialist support for people experiencing domestic abuse; improving their safety, wellbeing, and recovery.

It will deliver:

• Outreach support including remotely via digital solutions
• Resettlement support to people placed in temporary accommodation, including refuge
• Target hardening and security measures via Sanctuary support to people remaining in their homes, or on returning home on leaving refuge

Further information about the Council’s requirement is set out in the Lot 3 Service

Specification.

Lot 1 (Integrated Domestic Abuse Support Service) and Lot 2 (Domestic Abuse Refuge Support Service) Combined.

If bidding for Lot 4 , bidders must complete the requirements as follows:

o Complete Lot 1 and Lot 2 quality questions;

o Submit Lot 4 pricing schedule

Where bids are submitted for combined Lots (Lots 4, 5, 6 and/or Lot 7), the Council expects that pricing will reflect efficiencies and economies of scale resulting from the award of multiple Lots to the same provider.

Lot 1 (Integrated Domestic Abuse Support Service) and Lot 3 (Domestic Abuse Outreach Service) Combined.

If bidding for Lot 5 , bidders must complete the requirements as follows:

o Complete Lot 1 and Lot 3 quality questions;

o Submit Lot 5 pricing schedule

Where bids are submitted for combined Lots (Lots 4, 5, 6 and/or Lot 7), the Council expects that pricing will reflect efficiencies and economies of scale resulting from the award of multiple Lots to the same provider.

Lot 2 (Domestic Abuse Refuge Support Service) and Lot 3 (Domestic Abuse Outreach Service) Combined

If bidding for Lot 6 , bidders must complete the requirements as follows:

o Complete Lot 2 and Lot 3 quality questions;

o Submit Lot 6 pricing schedule

Where bids are submitted for combined Lots (Lots 4, 5, 6 and/or Lot 7), the Council expects that pricing will reflect efficiencies and economies of scale resulting from the award of multiple Lots to the same provider.

All 3 Lots Combined (Lot 1: Integrated Domestic Abuse Support Service, Lot 2: Domestic Abuse Refuge Support Service, and Lot 3: Domestic Abuse Outreach Service)

If bidding for Lot 7 , bidders must complete the requirements as follows:

o Complete Lot 1, Lot 2 and Lot 3 quality questions;

o Submit Lot 7 pricing schedule

Where bids are submitted for combined Lots (Lots 4, 5, 6 and/or Lot 7), the Council expects that pricing will reflect efficiencies and economies of scale resulting from the award of multiple Lots to the same provider.