Official UK procurement notice
Domestic Abuse Services · UK public procurement notice
Authority: North Tyneside Council (Local council)
What is being bought2 lots · detail below
Published requirement descriptionNorth Tyneside Council is commissioned a fully integrated Domestic Abuse Service (IDAS) for an initial term of three years, with the option to extend for up to two further years under Procurement Act 2023 - Open Procedure.
This service is to deliver holistic, trauma-informed support for victims and survivors of domestic abuse - including both adults and children - regardless of protected characteristics, gender, or level of risk.
The model will combine therapeutic and practical interventions that promote recovery, safety, empowerment, and long-term resilience. As part of our ongoing commitment to delivering high-quality, trauma-informed support to those affected by domestic abuse, North Tyneside Council is commissioning two separate contracts:
Lot 1 - Domestic Abuse Support Service, Value £630,000 per annum:
This contract will deliver an integrated model of community-based and accommodation-based support for adult victims and survivors of domestic abuse, including refuge and dispersed accommodation, IDVA support, outreach, behaviour change programmes, and adult counselling.
CPV: Social work and related services
Lots and requirements (2)Procurement structure
2 lots · all with a published value (£4,400,000 together) · same evaluation weights on every lotLot #1Domestic Abuse Support ServiceAwardedRenewalPublished value£3,450,000
The source published no individual description for this lot.
Lot #2Counselling, Therapeutic Support (4-18 years) and Outreach for Children and Young People (11-18 years)No awardRenewalPublished value£950,000
This service will provide trauma-informed, age-appropriate, and accessible support for young people affected by domestic abuse across North Tyneside. It will form a core component of the borough's wider coordinated response to domestic abuse and will contribute to the prevention of intergenerational cycles of abuse and harm.
Value £190,000 per annum
What it takes to wini
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Evaluation split and conditions of participation as published; the tender pack may add morei
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Published award criteria (1)
- Quality
Procedure terms & legal framework
From the official record- Procedure method
- Open procedure
- Legal basis
- UKPGA · 2023/54 Procurement Act 2023
- Procurement category
- Services
- Notice status
- Awarded
- Procurement threshold
- Above threshold (FTS publication)
- Regulatory regime
- Standard
- Commercial structure
- Stand-alone contract (no framework)
- Competition type
- Competitive procedure
- GPA / WTO covered
- Unspecified in notice
- Recurring procurement
- Unspecified in notice
- First published
- 28 May 2025, 12:02 BST
- Last source update
- 29 Jul 2026, 11:58 BST
- Award evaluation window
- Submission end – 27 Sept 2025
- Authority reference
OPEN2025899- FTS notice number
2025/S 000-048546- Latest notice
- Contract details notice (UK7)
- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-0527c4Find a Tender
How it was run
Official notice- Submission deadline
- 11 Sept 2025, 12:00 BST
- Submission channel
- Official e-sourcing portal
- Electronic submission
- Allowed
- Accepted languages
- en
Website address: www.open-uk.org ↗
Project Reference Number: OPEN2025899
Timeline
28 May 2025 → 29 Jul 2026 · 10 dates- Planning notice published28 May 2025, 12:02 BST
- Market engagement6 Jun 2025, 23:59 BST
We are seeking to engage with providers ahead of formal procurement to share early plans, gather feedback, and ensure that the service model reflects the needs of victims/survivors, families, and our wider community.
We will be hosting two sessions to enable flexible participation:
Session 1 - Online (Microsoft Teams)
Monday 2nd June 2025
9:30am - 10:30am
Session 2 - In Person
Thursday 5th June 2025
1:00pm - 2:00pm
The Quadrant, Cobalt Business Park, North Tyneside. NE27 0BY
Both sessions will cover the same content and include:
- Overview of the proposed service model
- Commissioning priorities and outcomes
- Timescales for the procurement process
- Q&A and feedback session
To register: email - [email protected] or [email protected] by Friday 30th May 2025 specifying:
- Which session you will attend (online or in-person)
- Names and roles of attendees
- Next notice expected1 Jul 2025, 23:59 BST
- Tender notice published13 Aug 2025, 16:52 BST
- Submission deadline11 Sept 2025, 12:00 BST
- Award decision expected by390 days ago27 Sept 2025, 23:59 BST
- Assessment summaries sent380 days ago8 Oct 2025, 00:00 BST
- Standstill ends370 days ago17 Oct 2025, 23:59 BST
- Contract starts295 days ago1 Jan 2026
- Latest notice published85 days ago29 Jul 2026, 11:58 BST
Notice history
11 events · 4 releases on Find a Tender · since 28 May 2025- Preliminary market engagement notice published28 May 2025, 12:02 BSTUK2
- Tender notice published13 Aug 2025, 16:52 BSTUK4
- Published value updated to £4,400,00013 Aug 2025, 16:52 BSTwas £671,656
- Status changed to active13 Aug 2025, 16:52 BST
- Procurement method changed13 Aug 2025, 16:52 BST
- Deadline published: 11 Sept 2025, 12:00 BST13 Aug 2025, 16:52 BST
- Contract award notice published8 Oct 2025, 19:28 BSTUK6
- Status changed to complete8 Oct 2025, 19:28 BST
- Transparency notice published14 Oct 2025, 08:48 BSTUK5
- Contract signature expected18 Oct 2025, 23:59 BSTscheduled
- Contract details notice published29 Jul 2026, 11:58 BSTUK7
Routine re-releases (4)
- 2025-05: 1 release · 28 May 2025
Commercial outcome & contract awards
Published awards, contracts and bid statistics, not a forecast| Awarded to | Value | Date | Status |
|---|---|---|---|
| Lot 1 · Domestic Abuse Support Service1 award | |||
| CyreniansSME1 Jan 2026 – 31 Dec 2028 · up to 31 Dec 2030Extensions: 2 x 12 month extensions | £3,450,000 | 8 Oct 2025 | Awarded |
Contracts
Contract 1 · CyreniansSME
- Signed
- 23 Jan 2026
- Value
- £3,450,000
- Period
- 23 Jan 2026 – 31 Dec 2028 · up to 31 Dec 2030 with extensions
- Status
- active
- Extensions
- 3 year Contract with the option the extend by 2 x 12 month periods.
3 agreed KPIs: No. of referrals received · Percentage of referrals responded to within 2 working days · Number and percentage assessed as eligible for support
- No. of referrals received
- Percentage of referrals responded to within 2 working days
- Number and percentage assessed as eligible for support
Bid statistics published by the authority
| Lot | Bids | SME | VCSE | Valid bid range |
|---|---|---|---|---|
| 1 · Domestic Abuse Support Service | 2final-stage tenders · 3 at stage one | 2 | 0 | — |
Contracting authority & participating public bodies
Bidders & participating suppliers
1 commercial party on the notice- THE CYRENIANS LTDAwarded supplier
Official documents & specifications (5)
Official links; attachments are not copiedNotices published for this procedure
- Contract details notice Contract details notice on Find a Tender
- Transparency notice Transparency notice on Find a Tender
- Contract award notice Contract award notice on Find a Tender
- Tender notice Tender notice on Find a Tender
- Preliminary market engagement notice Preliminary market engagement notice on Find a Tender