Find a TenderAwardedContract details notice
Published 17 Feb 2026, 15:10 GMT

Official UK procurement notice

DOJ - Northern Ireland Prison Service (NIPS) - Computerised Personnel and Salary (COMPASS) System Support

Official notice

Authority: Northern Ireland Prison Service (Central government)·On behalf of: CPD

ServicesOpen procedureAbove thresholdSME suitable
Published estimate£123,000≈ £62k / year · £147,600 inc. VAT3.1% below published estimate
Submissions closed 16 Mar 2026awarded 19 Mar 2026
Awarded to Epi-Use Limited
Contract term 2 yrsends 31 Mar 2028 · up to 31 Mar 2030 with extensions · starts 1 Apr 2026

What is being bought

Published requirement description

NIPS wishes to appoint a Supplier for the provision of support and maintenance of its’ COMPASS system, via support days on a call off basis. The DOJ ISD provides ‘first-line’ support to the Users of the system. This contract is for the provision of support and maintenance on via call off support days as and when required (estimated 30 days per year). This contract is for an initial period of 2 years with 2 optional extensions of 1 year each.

  • The authority expects to re-tender this requirement around 30 Jun 2029, 23:59 BST.

CPV: Computer-related services · Helpdesk and support services · IT services: consulting, software development, Internet and support · System and support services

The lotProcurement structure

single lot · value published
Lot #1AwardedRenewal 2 yrsSMEPublished value£123,000
Contract period: 1 Apr 2026 – 31 Mar 2028 (2 yrs) · up to 31 Mar 2030 with extensionsValue: £123,000 exc. VAT · £147,600 inc. VAT
Delivery: Northern IrelandEligibility: SME eligible
Extensions: This contract is for the provision of Support Days as and when required by NIPS on a Call- Off basis, the contract has an initial period of two years with two further options to extend by a further 1 year each to enable the client to extend their requirement to call off support days. · This contract has an initial period of 2 years with an option to extend the contract for a further two periods of one year each.
Pre-qualification & selection criteria (PQQ)2
  • Economic & financial standing

    As per Tender documentation.

  • Technical & professional ability

    As per Tender documentation.

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored
  • AC1 - Proposed Methodology: Weighting = 15 percent as per tender documentation
  • AC2 - Contract Management and Contingency: Weighting = 15 percent as per tender documentation
  • AC3 - Total Contract Price: Weighting = 70 percent as per tender documentation
Conditions of participation2
  • Economic & financial standing

    As per Tender documentation.

  • Technical & professional ability

    As per Tender documentation.

Procedure terms & legal framework

From the official record
Procedure method
Open procedure
Legal basis
UKPGA · 2023/54 Procurement Act 2023
Procurement category
Services
Notice status
Awarded
Procurement threshold
Above threshold (FTS publication)
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Yes (GPA)
Recurring procurement
Yes · next expected 30 Jun 2029
First published
17 Feb 2026, 15:10 GMT
Last source update
1 Apr 2026, 10:11 BST
Award evaluation window
Submission end – 23 Mar 2026
Authority reference
ID 6257085
FTS notice number
2026/S 000-014407
Latest notice
Contract details notice (UK7)
Classification (CPV)
Computer-related servicesHelpdesk and support servicesIT services: consulting, software development, Internet and supportSystem and support services
Delivery area
Northern Ireland (UKN)
Official registry OCID
ocds-h6vhtk-065644 Find a Tender
Contract terms summary

For further details on invoicing procedures please see : www.finance-ni.gov.uk/ar ↗ ticles/account-ni-good-invoicing-practice

Contract Value

The estimated value figure indicated in the Scope Section represents an overall estimated contract value. This value reflects the potential scale of the contract and takes into account potential optional extension periods and the uptake of potential optional services as detailed in the tender documents. This figure does not however take into account the application of indexation or increases to charges due to increases in the Real Living Wage. Neither CPD nor the contracting Authority can provide any guarantee as to the level of business under this contract. The Contracting Authority does not bind itself to accept the lowest or any tender. Suppliers remain responsible for all costs and expenses incurred by them or by any third party acting under instructions from the Supplier in connection with taking part in this procurement process regardless of whether such costs arise as a consequence, directly or indirectly of any amendments made to the procurement documents by the Contracting Authority at any time. No legally binding contract shall arise (and a Supplier shall have no legitimate expectation that a contract will be entered into) until such time as entry into the Contract has been confirmed by the Contracting Authority

Review and risk notes
Risks

The Contracting Authority has identified the following risks as risks that satisfy the criteria

of Schedule 8 sub-paragraph (6)(a) of the Procurement Act 2023 i.e. that the risk/s could

jeopardise the satisfactory performance of the contract but, because of its/their nature,

cannot be addressed in the contract as awarded:

  • All personnel providing the required call off support days including staff providing payroll, HR, and SAP BASIS requirements must hold valid SC clearance, any changes in staffing or clearance status could impact service delivery following contract award.

Exclusions

If at any time during the procurement, or post award, it comes to the attention of the Contracting Authority (CA) or CPD, by whatever means, that a Supplier has become ‘excluded’ or ‘excludable’ as per Sec 57 of the PA 2023, the CA, after compliance with its obligations under the PA 23, reserves the right to exclude said Supplier from the procurement procedure or terminate any contract they have been awarded.

The Contracting Authority expressly reserves the rights:

(I). not to award any contract as a result of the procurement process commenced by publication of this notice;

(II). to make whatever changes it may see fit to the content and structure of the tendering Competition;

(III). to award (a) contract(s) in respect of any part(s) of the [services] covered by this notice; and

(IV). to award contract(s) in stages.

and in no circumstances will the Authority be liable for any costs incurred by candidates.

This project will be used to progress the Government’s wider social, economic and environmental objectives.

How it was run

Official notice
Run through: eTendersNI · Who buys & how to bid on eTendersNI
Supplier login requiredElectronic submission allowedLanguage: EN
Access & registration note: Free Northern Ireland registration
Submission deadline
16 Mar 2026, 15:00 GMT
Clarification deadline
9 Mar 2026, 15:00 GMT
Submission channel
Official e-sourcing portal
Electronic submission
Allowed
Accepted languages
en
Detailed submission instructions & authority contactsFrom official release

Tenders must be submitted electronically via the relevant Call for Tender (CfT) opportunity on eTendersNI, website details immediately below.

Paper submissions will not be accepted or considered and will be rejected by the Contracting Authority / Buyer.

The tender documents are available with unrestricted and full direct access, free of charge, at: URL etendersni.gov.uk/epps ↗

Timeline

17 Feb 2026 → 1 Apr 2026 · 7 dates
  1. Tender notice published251 days ago
    17 Feb 2026, 15:10 GMT
  2. Clarification questions by231 days ago
    9 Mar 2026, 15:00 GMT
  3. Submission deadline224 days ago
    16 Mar 2026, 15:00 GMT
  4. Assessment summaries sent221 days ago
    19 Mar 2026
  5. Award decision expected by216 days ago
    23 Mar 2026, 23:59 GMT
  6. Contract starts208 days ago
    1 Apr 2026, 00:00 BST
  7. Latest notice published208 days ago
    1 Apr 2026, 10:11 BST

Notice history

5 events · 3 releases on Find a Tender · since 17 Feb 2026
  1. Tender notice published
    17 Feb 2026, 15:10 GMT
    UK4
  2. Contract award notice published
    19 Mar 2026, 10:44 GMT
    UK6
  3. Status changed to complete
    19 Mar 2026, 10:44 GMT
  4. Contract signature expected
    31 Mar 2026, 23:59 BST
    scheduled
  5. Contract details notice published
    1 Apr 2026, 10:11 BST
    UK7

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 1
Awarded value £119,1391 award exc. VAT
Bids received 11 from SMEs
Contracts signed 1latest 31 Mar 2026
Awarded toValueDateStatus
Epi-Use Limited1 Apr 2026 – 31 Mar 2028 · up to 31 Mar 2030Extensions: This contract has an initial period of 2 years with an option to extend the contract for a further two periods of one year each. · Options: This contract is for the provision of Support Days as and when required by NIPS on a Call- Off basis, the contract has an initial period of two years with two further options to extend by a further 1 year each to enable the client to extend their requirement to call off support days.£119,13919 Mar 2026Awarded

Contracts

  • DOJ - Northern Ireland Prison Service (NIPS) - Computerised Personnel and Salary (COMPASS) System Support · Epi-Use Limited

    Signed
    31 Mar 2026
    Value
    £119,139
    Period
    1 Apr 2026 – 31 Mar 2028 · up to 31 Mar 2030 with extensions
    Status
    active
    Extensions
    This contract has an initial period of 2 years with an option to extend the contract for a further two periods of one year each.
    Options
    This contract is for the provision of Support Days as and when required by NIPS on a Call- Off basis, the contract has an initial period of two years with two further options to extend by a further 1 year each to enable the client to extend their requirement to call off support days.

    No agreed KPIs: The value of this contract is below the relevant threshold of £5 million including VAT and as such the reporting and publication of KPIs is not mandated.

Bid statistics published by the authority

BidsSMEVCSEValid bid range
1final-stage tenders11—

Contracting authority & participating public bodies

3 public bodies on the notice

Northern Ireland Prison Service

Contracting authorityPublic authority - central governmentNorthern Irish devolved regulations apply GB-PPON: PRMX-2692-MXQX Castle Buildings Stormont Estate, Belfast, Northern Ireland, BT4 3SQContact email

Other public bodies

  • CPDBeneficiary authority
  • CPD - Supplies & Services DivisionProcess contact pointProcuring entitySummary of their role in this procurement: Construction and Procurement Delivery - Supplies and Services Division, is a Centre of Procurement Expertise and provides a central procurement function for central government in Northern IrelandGB-PPON: PVWG-8426-YWXV Belfast, Northern IrelandContact email

Bidders & participating suppliers

1 commercial party on the notice

Official documents & specifications (3)

Official links; attachments are not copied

Notices published for this procedure

  • Contract details notice contractContract details noticeUK7Contract details notice on Find a Tender
  • Contract award notice awardContract award noticeUK6Contract award notice on Find a Tender
  • Tender notice tenderTender noticeUK4Tender notice on Find a Tender