Find a TenderAwardedContract details notice
Published 13 Aug 2025, 09:39 BST

Official UK procurement notice

Disagreement Resolution and Mediation Services (DRMS)

Official notice

Authority: Liverpool City Council (Local council)

ServicesBelow threshold - open competitionBelow thresholdLight touch regimeSME suitableVCSE suitable
Published estimate£425,000≈ £213k / year · £510,000 inc. VAT · 1 value update3.4% below published estimate
Submissions closed 3 Nov 2025awarded 15 Jan 2026
Awarded to Why Mediate Limited
Contract term 2 yrsends 31 Jan 2028 · up to 31 Jul 2028 with extensions · starts 1 Feb 2026

What is being bought

Published requirement description

Liverpool City Council is required to provide disagreement resolution and mediation services in accordance with its statutory duties under the Children and Families Act 2014.

These services include disagreement resolution, mediation advice, and mediation, each serving a distinct role within the legal framework.

The services are delivered independently of the Council, ensuring impartiality and confidentiality. They offer families and young people an opportunity to resolve disputes at an early stage, helping to avoid formal legal proceedings and reducing the need for time consuming and costly appeals to the Special Educational Needs and Disability (SEND) Tribunal.

CPV: Legal advisory and representation services

The lotProcurement structure

single lot · value published
Lot #1AwardedRenewal 2 yrsSMEVCSEPublished value£425,000
Contract period: 1 Feb 2026 – 31 Jan 2028 (2 yrs) · up to 31 Jul 2028 with extensionsValue: £425,000 exc. VAT · £510,000 inc. VAT
Delivery: North WestEligibility: SME eligibleVCSE eligible
Extensions: The contract includes an option to extend for a further six months, subject to satisfactory performance and agreement by both parties.

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored

Lot awarding rule: The contract will be awarded based on the most economically advantageous tender, assessed using the following criteria: Quality - 70% Price - 20% Social Value - 10%

Procedure terms & legal framework

From the official record
Procedure method
Below threshold - open competition
Legal basis
UKPGA · 2023/54 Procurement Act 2023
Procurement category
Services
Notice status
Awarded
Procurement threshold
Below threshold
Regulatory regime
Light touch regime
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Unspecified in notice
Recurring procurement
Unspecified in notice
First published
13 Aug 2025, 09:39 BST
Last source update
9 Feb 2026, 10:24 GMT
Authority reference
DN786664
FTS notice number
2025/S 000-061322
Latest notice
Contract details notice (UK7)
Classification (CPV)
Legal advisory and representation services
Delivery area
North West (UKD72)
Official registry OCID
ocds-h6vhtk-0586ac Find a Tender

How it was run

Official notice
Run through: ProContract (Due North) · Who buys & how to bid on ProContract
Supplier login requiredElectronic submission allowed
Access & registration note: Free · short registration with manual review; public opportunity list
Submission deadline
3 Nov 2025, 16:00 GMT
Clarification deadline
22 Oct 2025, 12:00 BST
Submission channel
Official e-sourcing portal
Electronic submission
Allowed
Detailed submission instructions & authority contactsFrom official release

Tenders must be submitted electronically via the ProContract portal: procontract.due-north.com ↗

Timeline

13 Aug 2025 → 9 Feb 2026 · 7 dates
  1. Planning notice published
    13 Aug 2025, 09:39 BST
  2. Market engagement
    8 Sept 2025, 23:59 BST

    Pre-Procurement Consultation Questionnaire published via ProContract: link procontract.due-north.com/Advert ↗

  3. Tender notice published390 days ago
    1 Oct 2025, 13:21 BST
  4. Clarification questions by369 days ago
    22 Oct 2025, 12:00 BST
  5. Submission deadline357 days ago
    3 Nov 2025, 16:00 GMT
  6. Contract starts268 days ago
    1 Feb 2026
  7. Latest notice published259 days ago
    9 Feb 2026, 10:24 GMT

Notice history

10 events · 4 releases on Find a Tender · since 13 Aug 2025
  1. Preliminary market engagement notice published
    13 Aug 2025, 09:39 BST
    UK2
  2. Tender notice published
    1 Oct 2025, 13:21 BST
    UK4
  3. Published value published: £425,000
    1 Oct 2025, 13:21 BST
  4. Status changed to active
    1 Oct 2025, 13:21 BST
  5. Procurement method changed
    1 Oct 2025, 13:21 BST
  6. Deadline published: 3 Nov 2025, 16:00 GMT
    1 Oct 2025, 13:21 BST
  7. Contract award notice published
    16 Jan 2026, 10:30 GMT
    UK6
  8. Status changed to complete
    16 Jan 2026, 10:30 GMT
  9. Contract signature expected
    31 Jan 2026, 23:59 GMT
    scheduled
  10. Contract details notice published
    9 Feb 2026, 10:24 GMT
    UK7
Routine re-releases (4)
  • 2025-08: 1 release · 13 Aug 2025

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 1
Awarded value £410,7501 award exc. VAT
Bids received 43 from SMEs
Contracts signed 1latest 28 Jan 2026
Awarded toValueDateStatus
Why Mediate LimitedSME1 Feb 2026 – 31 Jan 2028 · up to 31 Jul 2028Extensions: The authority reserves the right to apply a 6‑month extension option, contingent on the contractor demonstrating satisfactory performance throughout the contract term. · Options: For the duration of the contract, the authority may exercise the right to place additional purchase orders as necessary and within the scope of the original agreement.£410,75015 Jan 2026Awarded

Contracts

  • Contract 1 · Why Mediate LimitedSME

    Signed
    28 Jan 2026
    Value
    £410,750
    Period
    1 Feb 2026 – 31 Jan 2028 · up to 31 Jul 2028 with extensions
    Status
    active
    Extensions
    The Authority reserves the right to apply a 6‑month extension to the contract term, subject to the provider's satisfactory performance throughout the initial period.

Bid statistics published by the authority

BidsSMEVCSEValid bid range
4final-stage tenders30—

Contracting authority & participating public bodies

Liverpool City Council

Contracting authorityPublic authority - sub-central government GB-PPON: PRVY-7813-WLPG Cunard Building, Liverpool, North West, L3 1DSContact name, email

Bidders & participating suppliers

1 commercial party on the notice
  • WHY MEDIATE LIMITEDAwarded supplierGB-COH: 09148466GB-PPON: PXDC-1269-PQCL Enterprise House The Courtyard, Bromborough, North West, CH62 4UEContact email

Official documents & specifications (4)

Official links; attachments are not copied

Notices published for this procedure