Find a TenderAwarded
Published 27 Jan 2022, 16:25 GMT

Official UK procurement notice

Disability Services for Adults - Re-opening of Framework CC10057

Official notice

Authority: West Lothian Council (Local council)

Framework agreement4 lotsServicesOpen procedureSME suitable
Framework ceiling (notional)Value not publishedframework ceiling, not attributable revenue
Submissions closed 2 Mar 2022awarded 2 Jun 2022
Lots 4see the lot list below
Framework period 3 yrsends 30 Jun 2025 · extension options published · starts 1 Jul 2022

What is being bought4 lots · detail below

Published requirement description

West Lothian Council will be making use of the provisions of the Light Touch Regime to re-open Framework Agreement CC10057 for Adults with a Disability to receive care in their own homes and properties owned by landlords with appropriate support.

The framework is for new business only and existing framework suppliers are not required to apply.

  • Recurrence: It is expected that the next notice will be published January 2023

CPV: Health and social work services · Social work and related services

How this framework works

From the published notice
Places
up to 40 suppliers · 11 bids on the busiest of 4 lots (0.3 per place) · 10 appointed
Framework period

3 yrs from 1 Jul 2022, Using the provisions of the Light Touch Regime, the Framework Agreement may be re-opened on an annual basis allowing new providers to join the Framework Agreement on 1 July 2023 and each anniversary thereafter.

Lots and requirements (4)Procurement structure

4 lots · no lot values published · same evaluation weights on every lot
Lot #1Supporting service users with complex needs resulting in behaviours that challengeAwardedRenewal 3 yrs

The Council have a requirement for suitably qualified and experienced service providers to support service users with complex needs resulting in behaviours that challenge:

Service users will be eligible for Lot 1 services when an assessment of risk has concluded that they present with behaviour(s) that challenge to such an intensity, frequency, or duration as to threaten the quality of life and/or the physical safety of the individual or others. Thus leading to responses that are restrictive, aversive or result in exclusion and/or deny access to the use of ordinary community facilities.

The Council intend operating a Framework Agreement whereby service providers who meet all the mandatory criteria, pass the Selection Stage, score a sufficiently high score within the Technical Envelope in the Invitation to Tender, are prepared to accept the council's hourly rate and are able to meet all requirements, will be appointed.

The Framework Agreement will use the flexibility offered by the Light Touch Regime allowing for re-opening of competition to other service providers to be appointed on 1 July 2023 and each anniversary thereafter, an Open Procedure as provided within the Public Contracts (Scotland) Regulations will be used to appoint providers to the Framework Agreement.

The current budget hourly rates for Lot 1 – Supporting service users with Complex Behaviour(s) that Challenge is GBP 22.59.

The Council will review Prices before 1 April in each Financial Year to determine whether any increase is to be applicable from said date including the current GBP12.02 night time hours. Additional information: In accordance with Section 67 (5) of the PC(S)Regulations - form of a fixed price or cost on the basis of which economic operators will compete on quality criteria only whereby price is fixed at an hourly rate.Utilising the flexibility of the Light Touch Regime with regard to the award criteria, those providers who are prepared to accept the Partnership’s hourly rates will score 50%.

Contract period: 1 Jul 2022 – 30 Jun 2025 (3 yrs)
Delivery: Scotland
Extensions: The Framework Agreement will be able to be extended for a period of up to a further 48 months.Variant bids: not allowed
Lot #2Supporting servicing users with complex conditions to access their communityAwardedRenewal 3 yrs

The Council have a requirement for suitably qualified and experienced service providers to support service users with complex conditions to access their community:

Service users will be eligible for Lot 2 services where an assessment of risk has concluded that their long term and complex conditions significantly restrict their ability to participate in activities of daily living and community involvement.

The Council intend operating a Framework Agreement whereby service providers who meet all the mandatory criteria, pass the Selection Stage, score a sufficiently high score within the Technical Envelope in the Invitation to Tender, are prepared to accept the council's hourly rate and are able to meet all requirements, will be appointed.

The Framework Agreement will use the flexibility offered by the Light Touch Regime allowing for re-opening of competition to other service providers to be appointed on 1 July 2023 and each anniversary thereafter, an Open Procedure as provided within the Public Contracts (Scotland) Regulations will be used to appoint providers to the Framework Agreement.

The current budget hourly rates for Lot 2 – Supporting service users with Complex conditions to access their community is GBP 20.10

The Council will review Prices before 1 April in each Financial Year to determine whether any increase is to be applicable from said date including the current GBP12.02 night time hours. Additional information: In accordance with Section 67 (5) of the PCS Regulations - form of a fixed price or cost on the basis of which economic operators will compete on quality criteria only whereby price is fixed at an hourly rate.Utilising the flexibility of the Light Touch Regime with regard to the award criteria, those providers who are prepared to accept the Partnership’s hourly rates will score 50%.

Contract period: 1 Jul 2022 – 30 Jun 2025 (3 yrs)
Delivery: Scotland
Extensions: The framework will be able to be extended for a period of up to a further 48 months.Variant bids: not allowed
Lot #3Supporting Service users with Mental Health and AddictionsAwardedRenewal 3 yrs

The Council require suitably experienced and qualified service providers to support service users with Mental Health and Addictions. Service users will be eligible for Lot 3 services where an assessment of risk has concluded that their mental health significantly restricts their ability to participate in activities of daily living and community involvement.

The Council intend operating a Framework Agreement whereby service providers who meet all the mandatory criteria, pass the Selection Stage, score a sufficiently high score within the Technical Envelope in the Invitation to Tender, are prepared to accept the council's hourly rate and are able to meet all requirements, will be appointed.

The Framework Agreement will use the flexibility offered by the Light Touch Regime allowing for re-opening of competition to other service providers to be appointed on 1 July 2023 and each anniversary thereafter, an Open Procedure as provided within the Public Contracts (Scotland) Regulations will be used to appoint providers to the Framework Agreement.

The current budget hourly rates for Lot 3 – Supporting Service users with Mental Health and Addictions is GBP 22.59.

The Council will review Prices before 1 April in each Financial Year to determine whether any increase is to be applicable from said date including the current GBP12.02 night time hours. Additional information: In accordance with Section 67 (5) of the PC(S) Regulations - form of a fixed price or cost on the basis of which economic operators will compete on quality criteria only whereby price is fixed at an hourly rate.Utilising the flexibility of the Light Touch Regime with regard to the award criteria, those providers who are prepared to accept the Partnership’s hourly rates will score 50%.

Contract period: 1 Jul 2022 – 30 Jun 2025 (3 yrs)
Delivery: Scotland
Extensions: The framework will be able to be extended for a period of up to a further 48 months.Variant bids: not allowed
Lot #4Supporting service users with complex conditions to manage their personal careAwardedRenewal 3 yrs

The Council require suitably experienced and qualified service providers to support service users with complex conditions to manage their personal care.

The Council intend operating a Framework Agreement whereby service providers who meet all the mandatory criteria, pass the Selection Stage, score a sufficiently high score within the Technical Envelope in the Invitation to Tender, are prepared to accept the council's hourly rate and are able to meet all requirements, will be appointed.

The Framework Agreement will use the flexibility offered by the Light Touch Regime allowing for re-opening of competition to other service providers to be appointed on 1 July 2023 and each anniversary thereafter, an Open Procedure as provided within the Public Contracts (Scotland) Regulations will be used to appoint providers to the Framework Agreement.

The current budget hourly rates for Lot 4 – Supporting service users to manage their personal care is GBP 19.60

The Council will review Prices before 1 April in each Financial Year to determine whether any increase is to be applicable from said date including the current GBP 12.02 night time hours. Additional information: In accordance with Section 67 (5) of the PC(S) Regulations - form of a fixed price or cost on the basis of which economic operators will compete on quality criteria only whereby price is fixed at an hourly rate.Utilising the flexibility of the Light Touch Regime with regard to the award criteria, those providers who are prepared to accept the Partnership’s hourly rates will score 50%.

Contract period: 1 Jul 2022 – 30 Jun 2025 (3 yrs)
Delivery: Scotland
Extensions: The framework will be able to be extended for a period of up to a further 48 months.Variant bids: not allowed

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored · same split on all 4 lots
Quality: 45%Price: 55%
Published sub-criteria (9)
  • Service Delivery: 5%
  • Quality Assurance: 7.5%
  • Scenario Analysis: 10%
  • Adult Protection: 5%
  • Service User Engagement: 5%
  • Workforce Matters: 7.5%
  • Responding in a Crisis: 5%
  • Service User Feedback: 5%
  • price: 50%
Published award criteria (9)
  • Service Delivery: 5
  • Quality Assurance: 7.5
  • Scenario Analysis: 10
  • Adult Protection: 5
  • Service User Engagement: 5
  • Service User Feedback: 5
  • Workforce Matters: 7.5
  • Responding in a Crisis: 5
  • Price: 50
Conditions of participation3
  • Suitability

    To be appointed to this framework registration with the Care Inspectorate, Care and Support level 3 is a mandatory requirement. Where a provider has not achieved level 3 they will have three months to reach this level. Where a provider is newly registered there is a requirement to reach level 3 within twelve months.

  • Economic & financial standing

    Minimum Insurance required is:

    Employers Liability 10,000,000 GBP (Ten Million GBP) subject to legislative requirements.

    Professional Indemnity 2,000,000 GBP (Two Million GBP) - Unless these risks are confirmed as covered by extension of Public Liability policy.

    Public liability 5,000,000 GBP (Five Million GBP) - Employers should hold insurance at a minimum level of 5m GBP in line with current legislation unless specifically exempt.

    Re SPD question 4B.6 West Lothian Council will use Dun and Bradstreet’s DBAi financial reporting system to assess the financial stability of tenderers. Tenderers with a Failure Score of 35 or above on the DBAi system will be deemed to have evidenced satisfactory financial stability. Please note that below 35 will not be considered as having met this criteria. If a tenderer has a Failure Score of less

    than 35, the tenderer may be required to submit their last three years accounts.

    In the event that the tenderer is not required to publish accounts and therefore does not have a Dun & Bradstreet or equivalent rating,tenderers should be able to provide financial accounts when requested. The council will then conduct an analysis of the accounts to ensure that there is no significant financial risk. Please note that if you intend on attaching 2 years accounts, these must include financial

    data over a 3 year period.

    It is recommended that candidates review their own Dun & Bradstreet Score in advance of submitting their tender. If following this review ten…

  • Technical & professional ability

    Bidders are required to provide specific examples of carrying out similar services performed during the last three years.

    Bidders are also required to provide point of contact details at stated respective organisations.

    Please note that the Council reserve the right to request references without notifying yourself.

What this means for your bid
  • Price carries 55 of 100 points: a 10% discount moves about 5.5 points. This one is won on the number: sharpen the price before polishing the prose.
  • “Disability Services for Adults - Re-opening of Framework CC10057” is a framework: the contest is a place on its panel, up to 40 suppliers, not a single contract.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record · publisher note attached
Procedure method
Open procedure
Legal basis
CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category
Services
Notice status
Awarded
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Framework agreement
Who may use this agreement
Not stated in the notice; call-off rights may be limited to the establishing authority
Competition type
Competitive procedure
GPA / WTO covered
Yes (GPA)
Recurring procurement
Yes · It is expected that the next notice will be published January 2023
First published
27 Jan 2022, 16:25 GMT
Last source update
21 Oct 2022, 10:37 BST
Award evaluation window
2 Mar 2022 – …
Authority reference
CC11721
FTS notice number
2022/S 000-029710
Classification (CPV)
Health and social work servicesSocial work and related services
Delivery area
Scotland (UKM78)
Official registry OCID
ocds-h6vhtk-031035 Find a Tender
Contract terms
Performance terms

The provider must follow the requirements set out in the service specification and comply with all statutory requirements in the delivery of

the service. This is regarded as a mandatory requirement. Notwithstanding any conditions agreed in the service specification, all terms and conditions set out in the main full contract will apply.

Publisher note: (SC Ref:696214)

How it was run

Official notice
Run through: Public Contracts Scotland · Who buys & how to bid on PCS
Supplier login requiredLanguage: EN
Access & registration note: Free single registration for Scotland; PCS-Tender (Jaggaer) for full bidding
Appointment period ends
2 Mar 2022, 12:00 GMT
Submission channel
{"electronicSubmission"}
Accepted languages
en
Bid validity
120 days from the deadline
Bids opened
2 Mar 2022, 12:00 GMT
Detailed submission instructions & authority contactsFrom official release

Timeline

2 Mar 2022 → 21 Oct 2022 · 4 dates
  1. Admission / appointment period endsperiod end, not a bid countdown
    2 Mar 2022, 12:00 GMT
  2. Bids opened
    2 Mar 2022, 12:00 GMT
  3. Contract starts
    1 Jul 2022, 00:00 BST
  4. Notice published
    21 Oct 2022, 10:37 BST

Notice history

1 event · 2 releases on Find a Tender
  1. Status changed to complete
    21 Oct 2022, 10:37 BST

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Suppliers appointed 10admitted to the panel · see the list ↓
Bids received 117 from SMEs · busiest of 4 lots
Contracts signed 4latest 2 Jun 2022

4 suppliers are admitted to this framework without individual award values or dates, see the supplier list below.

Contracts

  • Supporting service users with complex needs resulting in behaviours that challenge

    Signed
    2 Jun 2022
    Value
    £17,500,000
    Period
    … – 30 Jun 2025
    Status
    active
  • Supporting servicing users with complex conditions to access their community

    Signed
    2 Jun 2022
    Value
    £31,850,000
    Period
    … – 30 Jun 2025
    Status
    active
  • Supporting Service users with Mental Health and Addictions

    Signed
    2 Jun 2022
    Value
    £5,600,000
    Period
    … – 30 Jun 2025
    Status
    active
  • Supporting service users with complex conditions to manage their personal care

    Signed
    2 Jun 2022
    Value
    £700,000
    Period
    … – 30 Jun 2025
    Status
    active

Bid statistics published by the authority

LotBidsSMEVCSEValid bid range
1 · Supporting service users with complex needs resulting in behaviours that challenge11bids · 11 electronic · 11 from abroad7——
2 · Supporting servicing users with complex conditions to access their community7bids · 7 electronic · 7 from abroad6——
3 · Supporting Service users with Mental Health and Addictions7bids · 7 electronic · 7 from abroad3——
4 · Supporting service users with complex conditions to manage their personal care9bids · 9 electronic · 9 from abroad7——

Contracting authority & participating public bodies

West Lothian Council

Contracting authorityLocal CouncilRegional or local authorityGeneral public services West Lothian Civic Centre, Howden South Road, Livingston, Scotland, EH54 6FFContact name, email, phone Published organisation website ↗

Dispute resolution & review bodies

  • Livingston Sherriff CourtReview body Livingston

Framework contractors & participating bidders

13 commercial parties on the notice
Show 3 more suppliers
  • Thera ScotlandFramework contractor 4 Jubilee House, Saltire Centre, Glenrothes, UK, KY62AH
  • real life optionsFramework contractor david wandlass house, knottingley road knottingley, knottingley, UK, wf11obl
  • with YOUFramework contractor unit 3.2 , Hays Business Centre, 4 Hay Avenue, Edinburgh, Scotland, EH16 4AQ

Official documents & specifications

Official links; attachments are not copied

No document links were published on the notice.