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AwardedFind a Tender · award

Direct Payment Support Services

Buyer: Birmingham City Council →

BuyerBirmingham City Council
StatusAwarded
DeadlineNot published
ValueValue not published
Published7 Mar 2025

What is being bought

The Council wishes to establish a Framework Agreement for the provision of Direct Payment Support Services to provide a range of support to citizens using Direct Payments to deliver all the services across Adults and Children’s such as:• Ongoing advice and support• Advising citizens of client contributions • Personal Care Assistant recruitment• Managed accounts – managing citizen’s Direct Payment where they are unable to do so• Payroll and HMRC services• Arranging Carer and Personal Assistant Insurance• Arrange DBS checksThe service will be provided to citizens assessed as being eligible for Social Care services who choose to take all or part of their Personal Budget as a Direct Payment, and for citizens who require support to manage Direct Payments.These services will be delivered across both Adults and Children’s. The framework agreement will be available for use by Birmingham’s Children’s Trust and Special Educational Needs (SEN) and Disability.

Delivery location

UKG3

Categories

Health and social work services 85000000Social work and related services 85300000Social work services 85310000Social work and related services 85300000

Lot details

Lot 1

The service is for citizens assessed as being eligible for Social Care services who choose to take all or part of their Personal Budget as a Direct Payment and for citizens who require support to manage Direct Payments. Services to be delivered include the following: • Support and advice for individuals and families to manage Direct Payments• Direct Payments Support Services around employment and recruitment of PAs• Third Party Supported Accounts/ Managed Accounts• Payroll servicesThe services will be delivered against ‘Upper Tolerance Prices’, which have been set by the Council. At the point of tender, Providers will be able to bid below the Prices set by the Local Authority.The Framework Agreement will be awarded up to a maximum of three providers.

Statuscancelled

Award criteria
Quality and Social Value — 70% and 20%
price — Price 10%

What is included

ItemCategoryQuantity
1Health and social work services, Social work services, Social work and related servicesNot published

Comparable-procurement analytics

Benchmarked against retained Find a Tender procedures with CPV division 85. The category anchor is Health and social work services (85000000); this is a deliberately broad market comparator. The comparison is shown at several levels rather than pretending one company or region is always the best benchmark.

Comparison setProceduresReported bids per procedureNamed award suppliersPrice evidence
Market: CPV division 8538,3711 median · 19.7 average (22,929 of 38,371 with a bid count)1.8 average (24,590 of 38,371 with named award suppliers)10 comparable price pairs
Same buyer3Not publishedNot publishedNot published
Delivery region: UKG31211 median · 12.4 average (48 of 121 with a bid count)5.1 average (52 of 121 with named award suppliers)Not published

“Reported bids” is an official aggregate, sometimes reported per lot; it is the closest available competition measure. “Named award suppliers” are winners, not all applicants.

Price-outcome signal

Not enough comparable procedures currently publish both a GBP tender value and a usable lowest-valid-bid value to calculate a responsible price-reduction benchmark. Tenderline deliberately does not infer a saving from named award suppliers or from missing award values.

Procurement strategy & market signals

Framework agreementYes
Dynamic purchasing systemNot published
Competitive procurementNot published
Recurring requirementNot published
Procurement method rationaleNot published
Rationale classificationsNot published
Special regimeNot published
Covered byGPA
Submission policyNot published
Selection criteriaNot published
Risk detailsNot published

Planning & early market engagement

BudgetNot published
No-engagement rationaleNot published
Planning documents0
Planning milestones0

No planning milestones published.

Related procurements

No linked framework, prior procurement or reprocurement published.

Awards

Framework agreement for the provision of direct payment support

Statusactive

Framework agreement for the provision of direct payment support

Statusactive

Contracts

Framework agreement for the provision of direct payment support

Statusactive
Value£360,000

Framework agreement for the provision of direct payment support

Statusactive
Value£360,000

Framework agreement for the provision of direct payment support

Statusactive
Value£360,000

Documents & submission route

No documents are published in the current source record.

Source data inventory

Diagnostic view. “Not published” means this current release does not provide a value.

OCIDocds-h6vhtk-04b3ef
Latest release ID008416-2025
Latest release timestampFri Mar 07 2025 16:22:12 GMT+0000 (Coordinated Universal Time)
Sourcefind-a-tender
Official notice URLNot published
Tender statuscomplete
Procurement methodopen
Procurement method detailsOpen procedure
Main procurement categoryservices
Above thresholdNot published
Legal basis32014L0024
Tender period: startNot published
Tender period: endNot published
Expression of interest deadlineNot published
Enquiry deadlineNot published
Award period: startNot published
Award period: endNot published
Submission method detailsNot published
Submission languagesNot published
Electronic catalogue policyNot published
Total tender valueNot published
Tender lots in source1
Tender items in source1
Tender documents in source0
Awards in latest release3
Contracts in latest release3
Parties in latest release5

Notice history

DateEventReference
7 Mar 2025award, contract008416-2025
5 Nov 2024tender035750-2024

All source data

Unmodified official OCDS data retained by Tenderline for this procurement process.

Complete current OCDS release JSON
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        "awardCriteria": {
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            {
              "name": "Quality and Social Value",
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              "description": "Price 10%"
            }
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    "title": "Direct Payment Support Services",
    "status": "complete",
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    "legalBasis": {
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    },
    "techniques": {
      "hasFrameworkAgreement": true
    },
    "description": "The Council wishes to establish a Framework Agreement for the provision of Direct Payment Support Services to provide a range of support to citizens using Direct Payments to deliver all the services across Adults and Children’s such as:•\tOngoing advice and support•\tAdvising citizens of client contributions •\tPersonal Care Assistant recruitment•\tManaged accounts – managing citizen’s Direct Payment where they are unable to do so•\tPayroll and HMRC services•\tArranging Carer and Personal Assistant Insurance•\tArrange DBS checksThe service will be provided to citizens assessed as being eligible for Social Care services who choose to take all or part of their Personal Budget as a Direct Payment, and for citizens who require support to manage Direct Payments.These services will be delivered across both Adults and Children’s.  The framework agreement will be available for use by Birmingham’s Children’s Trust and Special Educational Needs (SEN) and Disability.",
    "classification": {
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      "description": "Social work and related services"
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    "procurementMethodDetails": "Open procedure"
  },
  "parties": [
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      "name": "Birmingham City Council",
      "roles": [
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      "address": {
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        "locality": "Birmingham",
        "postalCode": "B1 1BB",
        "countryName": "United Kingdom",
        "streetAddress": "Victoria Square"
      },
      "details": {
        "url": "http://www.finditinbirmingham.com",
        "buyerProfile": "http://www.in-tendhost.co.uk/birminghamcc",
        "classifications": [
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      "identifier": {
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        "postalCode": "B66 1JE",
        "countryName": "United Kingdom",
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      "details": {
        "scale": "sme"
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      "identifier": {
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    },
    {
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      "roles": [
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        "locality": "Coventry",
        "postalCode": " CV3 3GU",
        "countryName": "United Kingdom",
        "streetAddress": "Resource House, 1A Brandon Lane"
      },
      "details": {
        "scale": "sme"
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      "identifier": {
        "legalName": "The Penderels Trust Limited"
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    },
    {
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      "roles": [
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      "address": {
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        "locality": "Nottingham",
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        "countryName": "United Kingdom",
        "streetAddress": "19-20 The Triangle, NG2 Business Park"
      },
      "details": {
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      "identifier": {
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    },
    {
      "id": "GB-FTS-36995",
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        "countryName": "United Kingdom",
        "streetAddress": "Royal Courts of Justice, Strand"
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      "identifier": {
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  ],
  "language": "en",
  "contracts": [
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      "title": "Framework agreement for the provision of direct payment support",
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      "status": "active",
      "awardID": "008416-2025-P0512_2024-1",
      "dateSigned": "2025-02-01T00:00:00Z"
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      "title": "Framework agreement for the provision of direct payment support",
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  ],
  "initiationType": "tender"
}
Complete JSON history (2 releases)
7 Mar 2025 · 008416-2025 · award, contract
{
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      },
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    },
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      },
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        "scale": "sme"
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      "identifier": {
        "legalName": "The Penderels Trust Limited"
      }
    },
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      "roles": [
        "supplier"
      ],
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        "countryName": "United Kingdom",
        "streetAddress": "19-20 The Triangle, NG2 Business Park"
      },
      "details": {
        "scale": "large"
      },
      "identifier": {
        "legalName": "PeoplePlus Group Ltd"
      }
    },
    {
      "id": "GB-FTS-36995",
      "name": "High Court of Justice",
      "roles": [
        "reviewBody"
      ],
      "address": {
        "locality": "London",
        "postalCode": "WC2A 2LL",
        "countryName": "United Kingdom",
        "streetAddress": "Royal Courts of Justice, Strand"
      },
      "identifier": {
        "legalName": "High Court of Justice"
      }
    }
  ],
  "language": "en",
  "contracts": [
    {
      "id": "008416-2025-P0512_2024-1",
      "title": "Framework agreement for the provision of direct payment support",
      "value": {
        "amount": 360000,
        "currency": "GBP"
      },
      "status": "active",
      "awardID": "008416-2025-P0512_2024-1",
      "dateSigned": "2025-02-01T00:00:00Z"
    },
    {
      "id": "008416-2025-P0512_2024-2",
      "title": "Framework agreement for the provision of direct payment support",
      "value": {
        "amount": 360000,
        "currency": "GBP"
      },
      "status": "active",
      "awardID": "008416-2025-P0512_2024-2",
      "dateSigned": "2025-02-01T00:00:00Z"
    },
    {
      "id": "008416-2025-P0512_2024-3",
      "title": "Framework agreement for the provision of direct payment support",
      "value": {
        "amount": 360000,
        "currency": "GBP"
      },
      "status": "active",
      "awardID": "008416-2025-P0512_2024-3",
      "dateSigned": "2025-02-01T00:00:00Z"
    }
  ],
  "initiationType": "tender"
}
5 Nov 2024 · 035750-2024 · tender
{
  "id": "035750-2024",
  "tag": [
    "tender"
  ],
  "date": "2024-11-05T10:30:28Z",
  "ocid": "ocds-h6vhtk-04b3ef",
  "buyer": {
    "id": "GB-FTS-124042",
    "name": "Birmingham City Council"
  },
  "tender": {
    "id": "P0512_2024",
    "lots": [
      {
        "id": "1",
        "status": "active",
        "hasOptions": false,
        "hasRenewal": false,
        "description": "The service is for citizens assessed as being eligible for Social Care services who choose to take all or part of their Personal Budget as a Direct Payment and for citizens who require support to manage Direct Payments. Services to be delivered include the following: •\tSupport and advice for individuals and families to manage Direct Payments•\tDirect Payments Support Services around employment and recruitment of PAs•\tThird Party Supported Accounts/ Managed Accounts•\tPayroll servicesThe services will be delivered against ‘Upper Tolerance Prices’, which have been set by the Council. At the point of tender, Providers will be able to bid below the Prices set by the Local Authority.The Framework Agreement will be awarded up to a maximum of three providers.",
        "contractPeriod": {
          "durationInDays": 1440
        },
        "submissionTerms": {
          "variantPolicy": "notAllowed"
        }
      }
    ],
    "items": [
      {
        "id": "1",
        "relatedLot": "1",
        "deliveryAddresses": [
          {
            "region": "UKG3"
          }
        ],
        "additionalClassifications": [
          {
            "id": "85000000",
            "scheme": "CPV",
            "description": "Health and social work services"
          },
          {
            "id": "85310000",
            "scheme": "CPV",
            "description": "Social work services"
          },
          {
            "id": "85300000",
            "scheme": "CPV",
            "description": "Social work and related services"
          }
        ]
      }
    ],
    "title": "Direct Payment Support Services",
    "value": {
      "amount": 3600000,
      "currency": "GBP"
    },
    "status": "active",
    "coveredBy": [
      "GPA"
    ],
    "documents": [
      {
        "id": "economic",
        "documentType": "economicSelectionCriteria"
      },
      {
        "id": "technical",
        "documentType": "technicalSelectionCriteria"
      }
    ],
    "bidOpening": {
      "date": "2024-12-05T12:00:00Z",
      "address": {
        "streetAddress": "Birmingham"
      }
    },
    "legalBasis": {
      "id": "32014L0024",
      "scheme": "CELEX"
    },
    "techniques": {
      "frameworkAgreement": {
        "periodRationale": "Will not exceed 4 years",
        "maximumParticipants": 3
      },
      "hasFrameworkAgreement": true
    },
    "awardPeriod": {
      "startDate": "2024-12-05T12:00:00Z"
    },
    "description": "The Council wishes to establish a Framework Agreement for the provision of Direct Payment Support Services to provide a range of support to citizens using Direct Payments to deliver all the services across Adults and Children’s such as:•\tOngoing advice and support•\tAdvising citizens of client contributions •\tPersonal Care Assistant recruitment•\tManaged accounts – managing citizen’s Direct Payment where they are unable to do so•\tPayroll and HMRC services•\tArranging Carer and Personal Assistant Insurance•\tArrange DBS checksThe service will be provided to citizens assessed as being eligible for Social Care services who choose to take all or part of their Personal Budget as a Direct Payment, and for citizens who require support to manage Direct Payments.These services will be delivered across both Adults and Children’s.  The framework agreement will be available for use by Birmingham’s Children’s Trust and Special Educational Needs (SEN) and Disability.",
    "tenderPeriod": {
      "endDate": "2024-12-05T12:00:00Z"
    },
    "hasRecurrence": false,
    "reviewDetails": "N/A",
    "classification": {
      "id": "85300000",
      "scheme": "CPV",
      "description": "Social work and related services"
    },
    "submissionTerms": {
      "languages": [
        "en"
      ]
    },
    "submissionMethod": [
      "electronicSubmission",
      "written"
    ],
    "procurementMethod": "open",
    "selectionCriteria": {
      "criteria": [
        {
          "type": "suitability",
          "appliesTo": [
            "supplier"
          ],
          "description": "Further details will be provided in the tender documentation."
        }
      ]
    },
    "mainProcurementCategory": "services",
    "submissionMethodDetails": "http://www.in-tendhost.co.uk/birminghamcc",
    "procurementMethodDetails": "Open procedure"
  },
  "parties": [
    {
      "id": "GB-FTS-124042",
      "name": "Birmingham City Council",
      "roles": [
        "buyer"
      ],
      "address": {
        "region": "UKG31",
        "locality": "Birmingham",
        "postalCode": "B1 1BB",
        "countryName": "United Kingdom",
        "streetAddress": "Victoria Square"
      },
      "details": {
        "url": "http://www.finditinbirmingham.com",
        "buyerProfile": "http://www.in-tendhost.co.uk/birminghamcc",
        "classifications": [
          {
            "id": "REGIONAL_AUTHORITY",
            "scheme": "TED_CA_TYPE",
            "description": "Regional or local authority"
          },
          {
            "id": "01",
            "scheme": "COFOG",
            "description": "General public services"
          }
        ]
      },
      "identifier": {
        "legalName": "Birmingham City Council"
      },
      "contactPoint": {
        "url": "http://www.in-tendhost.co.uk/birminghamcc",
        "name": "Commercial and Procurement ",
        "email": "etendering@birmingham.gov.uk"
      }
    },
    {
      "id": "GB-FTS-36995",
      "name": "High Court of Justice",
      "roles": [
        "reviewBody"
      ],
      "address": {
        "locality": "London",
        "postalCode": "WC2A 2LL",
        "countryName": "United Kingdom",
        "streetAddress": "Royal Courts of Justice, Strand"
      },
      "identifier": {
        "legalName": "High Court of Justice"
      }
    }
  ],
  "language": "en",
  "description": "The Framework Agreement will last for 4 years (unless terminated under agreement provisions).The Framework Agreement will be awarded up to a maximum of three providers. The Council will be using its free to use e-tendering system (in-tend) for the administration of this procurement process and potential suppliers must register with the system to be able to express an interest. If you wish to express an interest in this opportunity please click on the following link to access https://in-tendhost.co.uk/birminghamcc/ and submit your details to register. You will then be sent details on how to log on which will enable you to download all relevant Invitation to Tender (ITT) documentation.  Please note TUPE will apply to this contract. The TUPE information will be released to you upon receipt of a signed copy of Appendix – TUPE Confidentiality Agreement.  You are advised to fill this in as soon as possible on receipt and return via https://in-tendhost.co.uk/birminghamccIf you are unable to register with In-tend or have any questions or problems on how to use this web site please either email us at: cps@birmingham.gov.uk Your completed tender submission should be returned by noon on 5th December 2024 via the ‘in-tend’ system https://in-tendhost.co.uk/birminghamc",
  "initiationType": "tender"
}