Official UK procurement notice
Direct Payment Support Services · Birmingham City Council (Nov 2024)
Authority: Birmingham City Council (Local council)
What is being bought
Published requirement descriptionThe Council wishes to establish a Framework Agreement for the provision of Direct Payment Support Services to provide a range of support to citizens using Direct Payments to deliver all the services across Adults and Children’s such as:
- Ongoing advice and support
- Advising citizens of client contributions
- Personal Care Assistant recruitment
- Managed accounts – managing citizen’s Direct Payment where they are unable to do so
- Payroll and HMRC services
- Arranging Carer and Personal Assistant Insurance
- Arrange DBS checksThe service will be provided to citizens assessed as being eligible for Social Care services who choose to take all or part of their Personal Budget as a Direct Payment, and for citizens who require support to manage Direct Payments.These services will be delivered across both Adults and Children’s. The framework agreement will be available for use by Birmingham’s Children’s Trust and Special Educational Needs (SEN) and Disability.
CPV: Health and social work services · Social work and related services · Social work services
How this framework works
From the published notice- Places
- up to 3 suppliers · 6 bids received (2.0 per place) · 3 appointed (full)
The lotProcurement structure
single lot · no lot value publishedLot #1The service is for citizens assessed as being eligible for Social Care services who…Awarded
The service is for citizens assessed as being eligible for Social Care services who choose to take all or part of their Personal Budget as a Direct Payment and for citizens who require support to manage Direct Payments. Services to be delivered include the following:
- Support and advice for individuals and families to manage Direct Payments
- Direct Payments Support Services around employment and recruitment of PAs
- Third Party Supported Accounts/ Managed Accounts
- Payroll servicesThe services will be delivered against ‘Upper Tolerance Prices’, which have been set by the Council. At the point of tender, Providers will be able to bid below the Prices set by the Local Authority.The Framework Agreement will be awarded up to a maximum of three providers.
What it takes to wini
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Evaluation split and conditions of participation as published; the tender pack may add morei
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
- Quality and Social Value: 70% and 20%
- Price: Price 10%
- Suitability
Further details will be provided in the tender documentation.
- “Direct Payment Support Services” is a framework: the contest is a place on its panel, up to 3 suppliers, not a single contract.
Procedure terms & legal framework
From the official record · publisher note attached- Procedure method
- Open procedure
- Legal basis
- CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
- Procurement category
- Services
- Notice status
- Awarded
- Procurement threshold
- Unspecified in notice
- Regulatory regime
- Standard
- Commercial structure
- Framework agreement
- Who may use this agreement
- Not stated in the notice; call-off rights may be limited to the establishing authority
- Competition type
- Competitive procedure
- GPA / WTO covered
- Yes (GPA)
- Recurring procurement
- No (one-off requirement)
- First published
- 5 Nov 2024, 10:30 GMT
- Last source update
- 7 Mar 2025, 16:22 GMT
- Award evaluation window
- 5 Dec 2024 – …
- Authority reference
P0512_2024- FTS notice number
2025/S 000-008416- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-04b3efFind a Tender
- Review procedure
N/A
Publisher note: The Framework Agreement will last for 4 years (unless terminated under agreement provisions).The Framework Agreement will be awarded up to a maximum of three providers. The Council will be using its free to use e-tendering system (in-tend) for the administration of this procurement process and potential suppliers must register with the system to be able to express an interest. If you wish to express an interest in this opportunity please click on the following link to access https://in-tendhost.co.uk/birminghamcc/ and submit your details to register. You will then be sent details on how to log on which will enable you to download all relevant Invitation to Tender (ITT) documentation. Please note TUPE will apply to this contract. The TUPE information will be released to you upon receipt of a signed copy of Appendix – TUPE Confidentiality Agreement. You are advised to fill this in as soon as possible on receipt and return via https://in-tendhost.co.uk/birminghamccIf you are unable to register with In-tend or have any questions or problems on how to use this web site please either email us at: [email protected] Your completed tender submission should be returned by noon on 5th December 2024 via the ‘in-tend’ system https://in-tendhost.co.uk/birminghamc
How it was run
Official notice- Appointment period ends
- 5 Dec 2024, 12:00 GMT
- Submission channel
- {"electronicSubmission","written"}
- Accepted languages
- en
- Bids opened
- 5 Dec 2024, 12:00 GMT
Timeline
5 Dec 2024 → 7 Mar 2025 · 3 dates- Admission / appointment period endsperiod end, not a bid countdown5 Dec 2024, 12:00 GMT
- Bids opened5 Dec 2024, 12:00 GMT
- Notice published7 Mar 2025, 16:22 GMT
Notice history
1 event · 2 releases on Find a Tender- Status changed to complete7 Mar 2025, 16:22 GMT
Commercial outcome & contract awards
Published awards, contracts and bid statistics, not a forecast3 suppliers are admitted to this framework without individual award values or dates, see the supplier list below.
Contracts
All 3 of these contracts carry the same published figure, £360,000, the framework's maximum for the whole notice, not each contract's own value. They are not eleven separate sums.
Framework agreement for the provision of direct payment support
- Signed
- 1 Feb 2025
- Value
- ceiling above
- Status
- active
Framework agreement for the provision of direct payment support
- Signed
- 1 Feb 2025
- Value
- ceiling above
- Status
- active
Framework agreement for the provision of direct payment support
- Signed
- 1 Feb 2025
- Value
- ceiling above
- Status
- active
Bid statistics published by the authority
| Bids | SME | VCSE | Valid bid range |
|---|---|---|---|
| 6bids · 6 electronic | 5 | — | — |
Contracting authority & participating public bodies
Dispute resolution & review bodies
- High Court of JusticeReview body
Framework contractors & participating bidders
3 commercial parties on the notice- Ideal for AllFramework contractor
- PeoplePlus Group LtdFramework contractor
- The Penderels Trust LimitedFramework contractor
Official documents & specifications (2)
Official links; attachments are not copiedTender pack and attachments
- Economic and financial selection criteria
- Technical selection criteria