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OpenFind a Tender · UK4

Direct Payment Support Service

Buyer: Darlington Borough Council →

View official notice ↗Official source

BuyerDarlington Borough Council
StatusOpen
Deadline7 Sept 2026
Value£726,000
Published30 Jul 2026

What is being bought

The Direct Payment Support Service will enable Individuals eligible for social care funding to exercise choice and control over their care and support arrangements. The Council is committed to ensuring that the option of a Direct Payment is explored and understood by everyone who is eligible to receive one. The Service will be available to an Individual who is eligible for social care services and chooses to take part or all of their Personal Budget as a Direct Payment to employ their own Personal Assistants or pay for other services of their choice. The Provider shall deliver the service to; Children and Adults eligible for Direct Payments, which may include, but not be limited to: -Older people. -People with physical disabilities, learning disabilities, autism, or mental health needs. -People with fluctuating or complex needs. -Individuals transitioning from Children's to adult services. -Carers (including parent carers) managing Direct Payments on behalf of Individuals.

Delivery location

UKC13, GB

Categories

Financial and insurance services 66000000Social work and related services 85300000

Lot details

Lot 1

No lot description published.

Statusactive
Value£726,000
Contract periodFrom 1 Jan 2027 to 31 Dec 2027
SME suitabilitySuitable for SMEs

Award criteria
Quality (90%)
Social Value (7%)
Supplier Incentive Programme (3%)

What is included

ItemCategoryQuantity
1Financial and insurance services, Social work and related servicesNot published

Comparable-procurement analytics

Benchmarked against retained Find a Tender procedures with CPV division 66. The category anchor is Financial and insurance services (66000000); this is a deliberately broad market comparator. The comparison is shown at several levels rather than pretending one company or region is always the best benchmark.

Comparison setProceduresReported bids per procedureNamed award suppliersPrice evidence
Market: CPV division 661,1873 median · 18.7 average (385 of 1,187 with a bid count)2 average (440 of 1,187 with named award suppliers)Not published
Same buyer0Not publishedNot publishedNot published
Delivery region: UKC1331 median · 1 average (1 of 3 with a bid count)1.5 average (2 of 3 with named award suppliers)Not published
Similar published value (0.5×–2×)986 median · 5.3 average (3 of 98 with a bid count)1.3 average (3 of 98 with named award suppliers)Not published

“Reported bids” is an official aggregate, sometimes reported per lot; it is the closest available competition measure. “Named award suppliers” are winners, not all applicants.

Price-outcome signal

Not enough comparable procedures currently publish both a GBP tender value and a usable lowest-valid-bid value to calculate a responsible price-reduction benchmark. Tenderline deliberately does not infer a saving from named award suppliers or from missing award values.

Procurement strategy & market signals

Framework agreementNot published
Dynamic purchasing systemNot published
Competitive procurementNot published
Recurring requirementNot published
Procurement method rationaleNot published
Rationale classificationsNot published
Special regimelightTouch
Covered byNot published
Submission policyallowed
Selection criteriaNot published
Risk detailsNot published

Planning & early market engagement

BudgetNot published
No-engagement rationaleNot published
Planning documents0
Planning milestones0

No planning milestones published.

Related procurements

No linked framework, prior procurement or reprocurement published.

Documents & submission route

Source data inventory

Diagnostic view. “Not published” means this current release does not provide a value.

OCIDocds-h6vhtk-064ead
Latest release ID072164-2026
Latest release timestampThu Jul 30 2026 12:06:31 GMT+0000 (Coordinated Universal Time)
Sourcefind-a-tender
Official notice URLhttps://www.find-tender.service.gov.uk/Notice/072164-2026
Tender statusactive
Procurement methodopen
Procurement method detailsOpen procedure
Main procurement categoryservices
Above thresholdYes
Legal basis2023/54
Tender period: startNot published
Tender period: end2026-09-07T12:00:00+01:00
Expression of interest deadlineNot published
Enquiry deadline2026-08-21T12:00:00+01:00
Award period: startNot published
Award period: end2026-11-12T23:59:59Z
Submission method detailsBids must be submitted electronically via the Open system: www.open.org The Council communicates through the Open system; therefore, all correspondence regarding this Bid will be issued to the individual that expressed interest on Open. It is the Supplier's responsibility to ensure the correct named person is, and continues to be, registered on the Open system. If you require time-critical assistance on submitting your response, please contact the Open Support Team open.support@nepo.org For non-time critical issues, such as passwords, general account queries and location of information please visit Open hub via www.open-hub.org/how-to-guides/ or seek support from open.support@nepo.org PLEASE NOTE: The system is accessible 24/7 however, technical support is only available Monday - Thursday 8:30am-5:00pm, Friday - 8:30am-4:30pm
Submission languagesen
Electronic catalogue policyNot published
Total tender value£726,000
Tender lots in source1
Tender items in source1
Tender documents in source2
Awards in latest release0
Contracts in latest release0
Parties in latest release1

Notice history

DateEventReference
30 Jul 2026tender072164-2026
12 Feb 2026planning012741-2026

All source data

Unmodified official OCDS data retained by Tenderline for this procurement process.

Complete current OCDS release JSON
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    "description": "The Direct Payment Support Service will enable Individuals eligible for social care funding to exercise choice and control over their care and support arrangements. The Council is committed to ensuring that the option of a Direct Payment is explored and understood by everyone who is eligible to receive one.\nThe Service will be available to an Individual who is eligible for social care services and chooses to take part or all of their Personal Budget as a Direct Payment to employ their own Personal Assistants or pay for other services of their choice. \nThe Provider shall deliver the service to;\nChildren and Adults eligible for Direct Payments, which may include, but not be limited to:\n-Older people.\n-People with physical disabilities, learning disabilities, autism, or mental health needs.\n-People with fluctuating or complex needs.\n-Individuals transitioning from Children's to adult services.\n-Carers (including parent carers) managing Direct Payments on behalf of Individuals.",
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    "submissionMethodDetails": "Bids must be submitted electronically via the Open system:  www.open.org\nThe Council communicates through the Open system; therefore, all correspondence regarding this Bid will be issued to the individual that expressed interest on Open.  It is the Supplier's responsibility to ensure the correct named person is, and continues to be, registered on the Open system.\nIf you require time-critical assistance on submitting your response, please contact the Open Support Team open.support@nepo.org\nFor non-time critical issues, such as passwords, general account queries and location of information please visit Open hub via  www.open-hub.org/how-to-guides/ or seek support from open.support@nepo.org \nPLEASE NOTE: The system is accessible 24/7 however, technical support is only available Monday - Thursday 8:30am-5:00pm, Friday - 8:30am-4:30pm",
    "procurementMethodDetails": "Open procedure"
  },
  "parties": [
    {
      "id": "GB-PPON-PCRZ-3744-WXXZ",
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  "language": "en",
  "initiationType": "tender"
}
Complete JSON history (2 releases)
30 Jul 2026 · 072164-2026 · tender
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    },
    "description": "The Direct Payment Support Service will enable Individuals eligible for social care funding to exercise choice and control over their care and support arrangements. The Council is committed to ensuring that the option of a Direct Payment is explored and understood by everyone who is eligible to receive one.\nThe Service will be available to an Individual who is eligible for social care services and chooses to take part or all of their Personal Budget as a Direct Payment to employ their own Personal Assistants or pay for other services of their choice. \nThe Provider shall deliver the service to;\nChildren and Adults eligible for Direct Payments, which may include, but not be limited to:\n-Older people.\n-People with physical disabilities, learning disabilities, autism, or mental health needs.\n-People with fluctuating or complex needs.\n-Individuals transitioning from Children's to adult services.\n-Carers (including parent carers) managing Direct Payments on behalf of Individuals.",
    "tenderPeriod": {
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    "submissionMethodDetails": "Bids must be submitted electronically via the Open system:  www.open.org\nThe Council communicates through the Open system; therefore, all correspondence regarding this Bid will be issued to the individual that expressed interest on Open.  It is the Supplier's responsibility to ensure the correct named person is, and continues to be, registered on the Open system.\nIf you require time-critical assistance on submitting your response, please contact the Open Support Team open.support@nepo.org\nFor non-time critical issues, such as passwords, general account queries and location of information please visit Open hub via  www.open-hub.org/how-to-guides/ or seek support from open.support@nepo.org \nPLEASE NOTE: The system is accessible 24/7 however, technical support is only available Monday - Thursday 8:30am-5:00pm, Friday - 8:30am-4:30pm",
    "procurementMethodDetails": "Open procedure"
  },
  "parties": [
    {
      "id": "GB-PPON-PCRZ-3744-WXXZ",
      "name": "Darlington Borough Council",
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        "countryName": "United Kingdom",
        "streetAddress": "Town Hall, Feethams"
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  "language": "en",
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}
12 Feb 2026 · 012741-2026 · planning
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    "description": "Darlington Borough Council wishes to appoint a single Contractor for the provision of a Direct Payment Support Service to meet the information, advice and support needs of individuals living within the Borough of Darlington who have been assessed to have unmet eligible needs under The Care Act 2014, or are transferring from commissioned support and identified needs can be met with a Direct Payment.",
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}