Digital Triage Primary Care Solutions

{
  "id": "046404-2025",
  "tag": [
    "planning"
  ],
  "date": "2025-08-06T10:14:30+01:00",
  "ocid": "ocds-h6vhtk-05822e",
  "buyer": {
    "id": "GB-PPON-PHXM-8593-WBPZ",
    "name": "Digital Health & Care Wales"
  },
  "tender": {
    "id": "ocds-h6vhtk-05822e",
    "lots": [
      {
        "id": "1",
        "status": "planning",
        "suitability": {
          "sme": true
        },
        "contractPeriod": {
          "endDate": "2027-10-31T23:59:59+00:00",
          "startDate": "2025-11-01T00:00:00+00:00"
        }
      }
    ],
    "items": [
      {
        "id": "1",
        "relatedLot": "1",
        "deliveryAddresses": [
          {
            "region": "UK",
            "country": "GB",
            "countryName": "United Kingdom"
          }
        ],
        "additionalClassifications": [
          {
            "id": "48000000",
            "scheme": "CPV",
            "description": "Software package and information systems"
          },
          {
            "id": "72000000",
            "scheme": "CPV",
            "description": "IT services: consulting, software development, Internet and support"
          }
        ]
      }
    ],
    "title": "Digital Triage Primary Care Solutions",
    "value": {
      "amount": 500000,
      "currency": "GBP",
      "amountGross": 600000
    },
    "status": "planning",
    "legalBasis": {
      "id": "2023/54",
      "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents",
      "scheme": "UKPGA"
    },
    "description": "The General Medical Services (GMS) Team in Digital Health and Care Wales (DHCW) are looking for a digital solution that will at a minimum meet the needs of a General Practice (GP) triage solution that supports patient triage, appointment management, patient communication and business intelligence. The team are undertaking an information gathering exercise regarding what solutions are available in the market. \nSuppliers are requested to confirm their interest in participating in this market engagement process by emailing rachel.stirrup@wales.nhs.uk. The process involves the completion and return of a Request For Information (RFI) document, which will be emailed to you on receipt of your expression of interest email. \nCompleted RFIs must be returned via email to rachel.stirrup@wales.nhs.uk and gms@wales.nhs.uk, no later than 12:00 on Friday 29th August 2025.\nIt should be noted that this is investigatory work, it is not yet clear whether DHCW will complete a procurement process to award a contract. However, the information obtained during this investigatory stage will inform the decision making process. Following the deadline for RFI responses, DHCW reserve the right to make contact with any interested parties on an individual basis, to clarify or supplement their response. \nAll dates and contractual information included in this notice are not indicative of estimated or actual dates as part of a procurement plan, as no procurement strategy or plan is in place as yet.",
    "communication": {
      "futureNoticeDate": "2025-10-07T23:59:59+01:00"
    },
    "aboveThreshold": true,
    "mainProcurementCategory": "goods"
  },
  "parties": [
    {
      "id": "GB-PPON-PHXM-8593-WBPZ",
      "name": "Digital Health & Care Wales",
      "roles": [
        "buyer"
      ],
      "address": {
        "region": "UKL22",
        "country": "GB",
        "locality": "Cardiff",
        "postalCode": "CF11 9AD",
        "countryName": "United Kingdom",
        "streetAddress": "Ty Glan-yr-Afon"
      },
      "details": {
        "classifications": [
          {
            "id": "publicAuthorityCentralGovernment",
            "scheme": "UK_CA_TYPE",
            "description": "Public authority - central government"
          },
          {
            "id": "GB-WLS",
            "scheme": "UK_CA_DEVOLVED_REGULATIONS",
            "description": "Welsh devolved regulations apply"
          }
        ]
      },
      "identifier": {
        "id": "PHXM-8593-WBPZ",
        "scheme": "GB-PPON"
      },
      "contactPoint": {
        "name": "Rachel Stirrup",
        "email": "rachel.stirrup@wales.nhs.uk"
      }
    }
  ],
  "language": "en",
  "planning": {
    "documents": [
      {
        "id": "046404-2025",
        "url": "https://www.find-tender.service.gov.uk/Notice/046404-2025",
        "format": "text/html",
        "noticeType": "UK2",
        "description": "Preliminary market engagement notice on Find a Tender",
        "documentType": "marketEngagementNotice",
        "datePublished": "2025-08-06T10:14:30+01:00"
      }
    ],
    "milestones": [
      {
        "id": "engagement",
        "type": "engagement",
        "status": "scheduled",
        "dueDate": "2025-08-29T23:59:59+01:00",
        "description": "As previously detailed, the engagement process involves the completion a RFI document. RFI documents can be obtained by emailing rachel.stirrup@wales.nhs.uk to confirm your interest in participating within this market engagement process."
      }
    ]
  },
  "initiationType": "tender"
}