Find a TenderAwarded

Published 5 Dec 2022, 19:05 GMT

Official UK procurement notice

Digital Services Framework Agreement

Official notice

Authority: Financial Conduct Authority (Public body)

Framework agreement4 lotsServicesOpen procedureSME suitableMax 3 lots per supplier

Sectors: Software Packages & ERP (48)Repair & Maintenance (50)Architecture & Engineering (71)

+2 more

IT Services & Software (72)Business Services & Consultancy (79)

Delivery: UK

Framework ceiling (notional)£562,500,000total for 4 lots · framework ceiling, not attributable revenue

Submissions closed 5 Jun 2023awarded 1 Aug 2023

Lots 4max 3 won per supplier

What is being bought4 lots · detail below

Published requirement description

The Financial Conduct Authority (FCA) has procured a 4-year multi-supplier framework agreement for the provision of services for Application Development, Application Maintenance and Modern Application Development including transformation services to improve operational processes, procedures and delivery methodologies. The Framework Agreement was awarded to 62 partners who will support continued delivery of the technology change portfolio, maintain or improve the stability and performance of services, while helping the FCA in its ongoing DevOps, agile and transformation journey.

CPV: Business analysis consultancy services · Business and management consultancy services · Custom software development services · Data network management and support services · Data services · IT services: consulting, software development, Internet and support · Information systems or technology planning services · Information technology services · Maintenance of information technology software · Project management consultancy services · Repair and maintenance services · Software development services · +7 more

How this framework works

From the published notice

Bids received: 83 bids received · 62 suppliers appointed
Electronic auction: The FCA reserves the right to use electronic auction as part of an evaluation process at Call-Off level where it deems appropriate. Electronic auction is not being used as part of the Framework level assessment.

Lots and requirements (4)Procurement structure

4 lots · 1 with a published value · win at most 3 of them

Lot #1AwardedPublished value£562,500,000

Delivery: UK · UNITED KINGDOM

Variant bids: not allowed

48000000 Software package and information systems 50000000 Repair and maintenance services 71621000 Technical analysis or consultancy services 72200000 Software programming and consultancy services 72220000 Systems and technical consultancy services 72221000 Business analysis consultancy services

Lot #2Application DevelopmentPlannedLot estimate not published

Application Development Services are expected to cover the end-to-end lifecycle of iteratively designing, building, testing and deploying changes to existing applications, as well as the development and introduction of new applications. Application Development must prioritise delivery of business outcomes with the most value. Additionally, there should be a focus on continuous improvement in the delivery of change e.g. improvements to technologies, architecture, tooling and ways of working to support an appropriate scale and frequency of iterative changes for specific applications, as appropriate, to meet the needs of the business. The Service must work closely with Application Maintenance teams to regularly assess the operability of applications (explicitly designing for the operator experience) and validate Service readiness. Additional information: Services are intended to be delivered on sites in London and Leeds or off site in the UK. The FCA will allow certain specific services and outcomes to be delivered offshore and near shore.

Delivery: UK · UNITED KINGDOM

72000000 IT services: consulting, software development, Internet and support 72220000 Systems and technical consultancy services 72221000 Business analysis consultancy services 72222200 Information systems or technology planning services 72222300 Information technology services 72224000 Project management consultancy services

Lot #3Application MaintenancePlannedLot estimate not published

Application Maintenance Services are expected to cover the operational activity to ensure the stability and performance of applications. This includes relevant ITIL based processes e.g. availability management, capacity management, service continuity, license optimisation, incident and problem resolution (including out of hours support for high priority incidents), etc. The Service must work closely with Application Development teams to regularly assess the operability of applications (explicitly designing for reliability and the operator experience) and validate service readiness. Where appropriate, the Service should automate regular activities and strive for continual service transition. Additional information: Services are intended to be delivered on sites in London and Leeds or off site in the UK. The FCA will allow certain specific services and outcomes to be delivered offshore and near shore.

Delivery: UK · UNITED KINGDOM

72000000 IT services: consulting, software development, Internet and support 72220000 Systems and technical consultancy services 72222300 Information technology services 72267100 Maintenance of information technology software

Lot #4Modern Application DevelopmentPlannedLot estimate not published

The FCA is looking for DevOps Partners to build, maintain and operate applications within the FCA eco system, with Suppliers providing end to end ‘DevOps’ Services for specific platforms and products. The FCA is also looking for Partners to help build DevOps capability internally, providing Services to embed Modern Application Development technologies, practices and ways of working within the FCA. Additional information: Services are intended to be delivered on sites in London and Leeds or off site in the UK. The FCA will allow certain specific services and outcomes to be delivered offshore and near shore.

Delivery: UK · UNITED KINGDOM

71621000 Technical analysis or consultancy services 72000000 IT services: consulting, software development, Internet and support 72220000 Systems and technical consultancy services 72222200 Information systems or technology planning services 72222300 Information technology services 72230000 Custom software development services

What it takes to win
i
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more

How bids were scored

Quality: 90%Social value: 10%

Published sub-criteria (2)

Technical: 90%
Social Value: 10%

Published award criteria (3)

Technical: 90
Social Value: 10
Price: 0

Lot distribution rule: Lot 1 – Application Development Lot 2 – Application Maintenance Lot 3 – Modern Application Development

Conditions of participation3

Suitability
As detailed in the procurement documentation.
Economic & financial standing
As detailed in the procurement documentation.
Minimum: As detailed in the procurement documentation.
Technical & professional ability
As detailed in the procurement documentation.
Minimum: As detailed in the procurement documentation.

Staff: Names and qualifications of delivery staff must be submitted

What this means for your bid

“Digital Services Framework Agreement” is a framework: the contest is a place on its panel, not a single contract.

Procedure terms & legal framework

From the official record · publisher note attached

Procedure method: Open procedure
Legal basis: CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category: Services
Notice status: Awarded
Procurement threshold: Unspecified in notice
Regulatory regime: Standard
Commercial structure: Framework agreement
Who may use this agreement: Not stated in the notice; call-off rights may be limited to the establishing authority
Competition type: Competitive procedure
GPA / WTO covered: Yes (GPA)
Recurring procurement: No (one-off requirement)
First published: 5 Dec 2022, 19:05 GMT
Last source update: 26 Oct 2023, 16:05 BST
Award evaluation window: 5 Jun 2023 – …
Authority reference: CON-22-233
FTS notice number: 2023/S 000-031669
Classification (CPV): Business analysis consultancy servicesBusiness and management consultancy servicesCustom software development servicesData network management and support servicesData servicesIT services: consulting, software development, Internet and supportInformation systems or technology planning servicesInformation technology servicesMaintenance of information technology softwareProject management consultancy services
+9 more
Repair and maintenance servicesSoftware development services
Delivery area: UK
Official registry OCID: ocds-h6vhtk-038ad6 Find a Tender

Contract terms

Electronic trading: e-invoicing allowed · electronic ordering · electronic payment
Performance terms: As detailed in the procurement documentation.

Publisher note: The Digital Services Framework Agreement has not lots. The estimated total value of the Framework for four (4) years is £562,500,000 excluding VAT. To view this notice, please click here: <a href="https://fca.delta-esourcing.com/delta/viewNotice.html?noticeId=813343418" target="_blank">https://fca.delta-esourcing.com/delta/viewNotice.html?noticeId=813343418</a> GO Reference: GO-20231026-PRO-24266577

How it was run

Official notice

Run through: Delta eSourcing · Who buys & how to bid on Delta

Public notice page · account needed to bidLanguage: EN

Access & registration note: Free Select account; no DUNS asked at signup

Tender documents are also served through a separate tool: https://fca.delta-esourcing.com/ ↗

Appointment period ends: 5 Jun 2023, 12:00 BST
Submission channel: {"electronicSubmission","written"}
Accepted languages: en
Bid validity: 270 days from the deadline
Bids opened: 5 Jun 2023, 12:01 BST

Detailed submission instructions & authority contactsFrom official release

fca.delta-esourcing.com ↗

Timeline

5 Dec 2022 → 26 Oct 2023 · 4 dates

Next notice expected
5 Dec 2022
Admission / appointment period endsperiod end, not a bid countdown
5 Jun 2023, 12:00 BST
Bids opened
5 Jun 2023, 12:01 BST
Notice published
26 Oct 2023, 16:05 BST

Notice history

4 events · 5 releases on Find a Tender · since 26 Apr 2023

Status changed to active
26 Apr 2023, 14:04 BST
Procurement method changed
26 Apr 2023, 14:04 BST
Deadline published: 5 Jun 2023, 12:00 BST
26 Apr 2023, 14:04 BST
Status changed to complete
26 Oct 2023, 16:05 BST

Published amendments (2 · 0 deadline changes)

When	What	Before	After
—	TextVI.3) Additional information · VI.3	The FCA is targeting hosting a Market Engagement virtual meeting in December (currently planned for * 15th DECEMBER 2022 *), and an in person Supplier Day in January 2023 to further inform the procurement approach. We will present our objectives and approach in more detail and provide Suppliers with the opportunity to ask questions. Interested parties MUST register and complete the registratio…	The FCA will be hosting a Virtual Supplier Market Engagement meeting on * 12 JANUARY 2023 *; followed by an in-person Supplier Day to further inform the procurement approach. We will present our objectives and approach in more detail and provide Suppliers with the opportunity to ask questions. Interested parties MUST register and complete the registration information and signed NDA in the ePro…
—	TextVI.3) Additional Information · VI.3	The contracting authority considers that this contract may be suitable for economic operators that are small or medium enterprises (SMEs). However, any selection of tenderers will be based solely on the criteria set out for the procurement. To view this notice, please click here: https://fca.delta-esourcing.com/tenders/UK-UK-London:-IT-services:-consulting%2C-software-development%2C-Internet-and-s…	The contracting authority considers that this contract may be suitable for economic operators that are small or medium enterprises (SMEs). However, any selection of tenderers will be based solely on the criteria set out for the procurement. To view this notice, please click here: https://fca.delta-esourcing.com/tenders/UK-UK-London:-IT-services:-consulting%2C-software-development%2C-Internet-and-s…
—	TextVI.3) Additional Information · VI.3	The contracting authority considers that this contract may be suitable for economic operators that are small or medium enterprises (SMEs). However, any selection of tenderers will be based solely on the criteria set out for the procurement. To view this notice, please click here: https://fca.delta-esourcing.com/tenders/UK-UK-London:-IT-services:-consulting%2C-software-development%2C-Internet-and-s…	The contracting authority considers that this contract may be suitable for economic operators that are small or medium enterprises (SMEs). However, any selection of tenderers will be based solely on the criteria set out for the procurement. To view this notice, please click here: https://fca.delta-esourcing.com/tenders/UK-UK-London:-IT-services:-consulting%2C-software-development%2C-Internet-and-s…

The FCA will be hosting a Virtual Supplier Market Engagement meeting on *** 12 JANUARY 2023 ***. Interested parties MUST register and complete the registration information and signed NDA in the eProcurement portal (Delta) by *** 12.00 NOON on 20 DECEMBER 2022 *** For more information about this opportunity, please visit the Delta eSourcing portal at: <a href="https://fca.delta-esourcing.com/tende…

The contracting authority considers that this contract may be suitable for economic operators that are small or medium enterprises (SMEs). However, any selection of tenderers will be based solely on the criteria set out for the procurement. To view this notice, please click here: https://fca.delta-esourcing.com/tenders/UK-UK-London:-IT-services:-consulting%2C-software-development%2C-Internet-and-s…

Routine re-releases (5)

2022-12: 2 releases · 5 Dec 2022, 14 Dec 2022

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast

Suppliers appointed 62admitted to the panel · see the list ↓

Bids received 8350 from SMEs

Contracts signed 7latest 1 Aug 2023

7 suppliers are admitted to this framework without individual award values or dates, see the supplier list below.

Contracts

All 7 of these contracts carry the same published figure, £562,500,000, the framework's maximum for the whole notice, not each contract's own value. They are not eleven separate sums.

Digital Services Framework Agreement
Signed
1 Aug 2023
Value
ceiling above
Status
active
Digital Services Framework Agreement
Signed
1 Aug 2023
Value
ceiling above
Status
active
Digital Services Framework Agreement
Signed
1 Aug 2023
Value
ceiling above
Status
active
Digital Services Framework Agreement
Signed
1 Aug 2023
Value
ceiling above
Status
active
Digital Services Framework Agreement
Signed
1 Aug 2023
Value
ceiling above
Status
active
Digital Services Framework Agreement
Signed
1 Aug 2023
Value
ceiling above
Status
active
Digital Services Framework Agreement
Signed
1 Aug 2023
Value
ceiling above
Status
active

Bid statistics published by the authority

Lot	Bids	SME	VCSE	Valid bid range
1 · The Financial Conduct Authority (FCA) has procured a 4-year multi-supplier framework…	83bids · 83 electronic · 83 from abroad	50	—	—

Contracting authority & participating public bodies

Financial Conduct Authority

Contracting authorityPublic bodyBody governed by public lawEconomic affairs 12 Endeavour Square, London, UK, E20 1JNContact name, email, phone Published organisation website ↗

Framework contractors & participating bidders

62 commercial parties on the notice · 50 awarded

The first 50 of 62 commercial parties (by name); the JSON mirror lists them all.

ACCOLITE LABS EUROPE LIMITEDFramework contractor10711071 20-22 Wenlock Road, London, UK, N1 7GU
AGILE SOLUTIONS (GB) LTDFramework contractor08997297 454 Exchange House Midsummer Boulevard, Milton Keynes, UK, MK9 2EA
AIIMI LIMITEDFramework contractor5648705 100 Avebury Boulevard, Milton Keynes, UK, MK9 1FH
AIRWALK CONSULTING REPLY LTDFramework contractorSC455829 Forsyth House, 93 George Street, Edinburgh, UK, EH2 3ES
AKER SYSTEMS LIMITEDFramework contractor10161344 25a Market Square, Bicester, UK, OX26 6AD
ANDIGITAL LIMITEDFramework contractor08761455 3 Concorde Park, Maidenhead, UK, SL6 4BY
ANSWER DIGITAL LIMITEDFramework contractor03655429 Union Mills, 9 Dewsbury Road, Leeds, UK, LS11 5DD
APPRILIS LTDFramework contractor11957116 86-90 Paul Street, London, UK, EC2A 4NE
APPVIA LTDFramework contractor10653692 Cap House Ground Floor, 9-12 Long Lane, London, UK, EC1A 9HA
ATOS HOLDING UK 1 LIMITEDFramework contractorBR025381 44 Esplanade, St Helier, JE, JE4 9WG

Show 40 more suppliers

AXIOLOGIK LIMITEDFramework contractor10386472 Parkhill Studio, Walton Road, Wetherby, UK, LS22 5DZ
BBD SOFTWARE LTDFramework contractor11939005 71-75 Shelton St, London, UK, WC2H 9JQ
BJSS LIMITEDFramework contractor2777575 1 Whitehall Quay, Leeds, UK, LS1 4HR
BROADLIGHT GLOBAL LTDFramework contractor12225510 The Barn, Golden Square, Henfield, UK, BN5 9DP
BROADSTONES SOLUTIONS LTDFramework contractor11656069 Bragborough Hall Business Centre, Braunston, UK, NN11 7JG
BURENDO LTDFramework contractor11185546 10 Wellington Place, Leeds, UK, LS1 4AP
CAPGEMINI UK PLCFramework contractor00943935 1 Forge End, Woking, UK, GU21 6DB
CLOUDTHING LIMITED (trading as Kerv Digital)Framework contractor07510381 Seven House 18 High Street, Birmingham, UK, B31 2UQ
COFORGE U.K. LTDFramework contractor02648481 100 New Bridge Street, London, UK, EC4V 6JA
COGNIZANT WORLDWIDE LIMITEDFramework contractor07195160 280 Bishopsgate, London, UK, EC2M 4AG
CORECOM QUALITY ENGINEERING LIMITEDFramework contractor10378196 Yorkshire House, East Parade, Leeds, UK, LS1 5SH
CREDERA LIMITEDFramework contractor2387340 Bankside 3, 90-100 Southwark Street, London, UK, SE1 0SW
D-FINE LIMITEDFramework contractor05291675 5 TH Floor, 14 Aldermanbury Square, London, UK, EC2V 7HR
DELOITTE LLPFramework contractorOC303675 1 New Street Square, London, UK, EC4A 3HQ
DIGITAL WORKS CONSULTING LTDFramework contractor7726470 1 Mountview Court, London, UK, N20 0LD
EPAM SYSTEMS LTDFramework contractor04832183 5 Churchill Place, 10th Floor, London, UK, E14 5HU
ERNST & YOUNG LLPFramework contractorOC300001 1 More London Place, London, UK, SE1 2AF
FIMATIX UK LTDFramework contractor10860988 Unit G.10.1, The Leather Market, London, UK, SE1 3ER
FINREGE LIMITEDFramework contractor11139011 Level 39 One Canada Square, London, UK, E14 5AB
FUJITSU SERVICES LIMITEDFramework contractor00096056 Lovelace Road, London, UK, RG12 8SN
GREEN PARK INTERIM & EXECUTIVE LTDFramework contractor05672094 Partnership House, Carlisle Place, London, UK, SW1P 1BX
HIPPO DIGITAL LIMITEDFramework contractor09877239 1st Floor, Aireside House, Leeds, UK, LS1 4HT
HODFORDS SOLUTIONS LIMITEDFramework contractor14158129 63 Havelock Road, Brighton, UK, BN1 6GL
INFOSYS LIMITEDFramework contractorFC020086 Electronics City, Hosur Road, Bangalore, IN, 560100
ITC INFOTECH LIMITEDFramework contractor02777705 Building 5, Caldecotte Lake Drive, Milton Keynes, UK, MK7 8LF
JUMAR SOLUTIONS LIMITEDFramework contractor02333415 Jumar House, Pinewood Business Park, Solihull, UK, B37 7HG
KAINOS SOFTWARE LIMITEDFramework contractorNI019370 Kainos House, 4-6 Upper Crescent, Belfast, UK, BT7 1NT
KIN AND CARTA UK LTDFramework contractor01897720 The Spitfire Building, 71 Collier Street, London, UK, N1 9BE
LTIMINDTREE UK LIMITEDFramework contractor12817556 6 Bevis Marks, London, UK, EC3A 7BA
MADE TECH LTDFramework contractor06591591 4 O'Meara Street, London, UK, SE1 1TE
MASTEK (UK) LIMITEDFramework contractor2731277 100 Brook Drive, London, UK, RG2 6UJ
MLABS DIGITAL LTDFramework contractor14740699 7, Elvet Waterside, Durham, UK, DH1 3DA
NEC SOFTWARE SOLUTIONS UK LIMITEDFramework contractor00968498 1st Floor, Imex Centre, 575- 599 Maxted Road, Hemel Hempstead, UK, HP2 7DX
NEWREDO LTDFramework contractor07189605 C/O Pearson & Associates Suite E Canal Wharf, Eshton Road, Skipton, UK, BD23 3SE
PA CONSULTING SERVICES LIMITEDFramework contractor00414220 10 Bressenden Place, London, UK, SW1E 5DN
PRICEWATERHOUSECOOPERS LLPFramework contractorOC303525 1 Embankment Place, London, UK, WC2N 6RH
QUALITEST GROUP UK LTDFramework contractor4394772 1 Appold Street, London, UK, EC2A 2UT
QUAYLOGIC LTDFramework contractor11493973 20-22 Wenlock Road, London, UK, N1 7GU
ROWE IT LIMITEDFramework contractor06483308 Plymouth Science Park, 1 Davy Road, Plymouth, UK, PL6 8BX
SALESFORCE UK LIMITEDFramework contractor05094083 Village 9, Floor 26 Salesforce Tower, 110 Bishopsgate, London, UK, EC2N 4AY

Official documents & specifications

Official links; attachments are not copied

No document links were published on the notice.

What is being bought4 lots · detail below

How this framework works

Lots and requirements (4)Procurement structure

What it takes to winiHow this buyer will score bids.The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Procedure terms & legal framework

How it was run

Timeline

Notice history

Commercial outcome & contract awards

Contracting authority & participating public bodies

Framework contractors & participating bidders

Official documents & specifications

What it takes to win
i
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).