Official UK procurement notice
Digital Retail and Marketing Services for XC Trains Limited (CrossCountry)
Authority: XC TRAINS LIMITED (Public body)
Sectors: Software Packages & ERP (48) Delivery: West Midlands (UKG)
Budget not disclosedValue not published
Submissions closed 12 Jan 2024
Contract term 6 yrsends 15 Oct 2031 · extension options published · starts 15 Oct 2025
What is being bought
Published requirement descriptionXC Trains Limited (XC) will be conducting a tender for the provision of digital retail and marketing services for passengers who travel on the rail network and in particular passengers who use XC's CrossCountry services.
XC defines digital retail and marketing services as:
- A digital retail platform capable of selling train tickets for any rail journey in Great Britain, across our digital channels (Desktop, Mobile, Android, iOS), providing real-time journey information and access to digital tickets.
- A digital marketing website which will provide information to customers, XC marketing opportunities, customer support and account management.
Please submit your note of interest in email to: [email protected]
CPV: Software package and information systems
The lotProcurement structure
single lot · no lot value publishedLot #1Renewal
Procedure terms & legal framework
From the official record- Procedure method
- Negotiated procedure with prior call for competition
- Legal basis
- CELEX · 32014L0025 Utilities Contracts Regulations 2016 (Directive 2014/25/EU)
- Procurement category
- Goods
- Notice status
- Closed
- Procurement threshold
- Unspecified in notice
- Regulatory regime
- Standard
- Commercial structure
- Stand-alone contract (no framework)
- Competition type
- Competitive procedure
- GPA / WTO covered
- Unspecified in notice
- Recurring procurement
- No (one-off requirement)
- First published
- 12 Dec 2023, 11:56 GMT
- Last source update
- 12 Dec 2023, 11:56 GMT
- FTS notice number
2023/S 000-036500- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-0424dcFind a Tender
How it was run
Official noticeRun through: portal not identified
- Submission deadline
- 12 Jan 2024, 17:00 GMT
- Submission channel
- {"electronicSubmission"}
- Accepted languages
- en
- Participation fee
- document
Detailed submission instructions & authority contactsFrom official release
Timeline
12 Dec 2023 → 15 Oct 2025 · 4 dates- Notice published12 Dec 2023, 11:56 GMT
- Submission deadline12 Jan 2024, 17:00 GMT
- Contract starts379 days ago15 Oct 2025, 00:00 BST
- Bids must remain valid until378 days ago15 Oct 2025, 23:59 BST
Contracting authority & participating public bodies
Official documents & specifications
Official links; attachments are not copiedNo document links were published on the notice.