Official UK procurement notice
Digital Products and Services, Strategic Delivery Partner for Corporate Enquiries & Process Improvement
Authority: Foreign, Commonwealth and Development Office (Central government)
What is being bought
Published requirement descriptionProvision of a Strategic Delivery Partner for the Foreign, Commonwealth and Development Office’s (FCDO) Corporate Enquiries & Process Improvement (CEPI) programme. The contract will support the design, development, implementation, support and continuous improvement of enterprise-level digital services that transform corporate enquiry handling, case management and process automation across FCDO corporate functions. Services include the delivery of a Corporate Enquiries and Casework Management solution, automation of priority finance and corporate processes, integration with the FCDO Microsoft technology estate including Power Platform and Azure, benefits realisation, support and maintenance of delivered solutions, and delivery through outcome-based Statements of Work. The contract also includes strategic delivery partnership, governance support, architectural assurance, knowledge transfer and continuous optimisation to support scalable and reusable enterprise solutions across the FCDO.
The lotProcurement structure
single lot · no lot value publishedLot #1Awarded
Procedure terms & legal framework
From the official record- Procedure method
- Award under framework
- Legal basis
- UKPGA · 2023/54 Procurement Act 2023
- Notice status
- Awarded
- Procurement threshold
- Unspecified in notice
- Regulatory regime
- Standard
- Commercial structure
- Call-off under a framework
- Competition type
- Competitive procedure
- GPA / WTO covered
- Unspecified in notice
- Recurring procurement
- Unspecified in notice
- First published
- 1 Oct 2026, 15:22 BST
- Last source update
- 1 Oct 2026, 15:22 BST
- Authority reference
CPG/13857/2026- FTS notice number
2026/S 000-092948- Latest notice
- Contract award notice (UK6)
- Delivery area
- Official registry OCID
ocds-h6vhtk-077edaFind a Tender
- Call-off under framework Digital Outcomes and Specialists 7
How it was run
Official notice- Submission deadline
- —
Timeline
1 Oct 2026 → 13 Oct 2026 · 2 dates- Notice published21 days ago1 Oct 2026, 15:22 BST
- Standstill ends9 days ago13 Oct 2026, 23:59 BST
Notice history
2 events · 1 release on Find a Tender · since 1 Oct 2026- Contract award notice published1 Oct 2026, 15:22 BSTUK6
- Contract signature expected20 Oct 2026, 23:59 BSTscheduled
Commercial outcome & contract awards
Published awards, contracts and bid statistics, not a forecast| Awarded to | Value | Date | Status |
|---|---|---|---|
| Ceox Services Ltd1 Nov 2026 – 31 Oct 2028 · up to 31 Oct 2029Extensions: The Contract will have an initial term of two (2) years. The Authority may, at its sole discretion, extend the Contract for up to one (1) additional year, resulting in a maximum Contract term of three (3) years. The extension may be exercised where there remains an ongoing business requirement for the Corporate Enquiries & Process Improvement (CEPI) programme, including continued delivery of enterprise-level digital services, support and maintenance of live services, completion of in-flight Statements of Work, delivery of additional approved Statements of Work, implementation of further automation and AI-enabled capabilities, ongoing benefits realisation activities, and knowledge transfer and transition requirements. · Options: During the Contract term, the Authority may commission additional services within the scope of the Contract through agreed Statements of Work. This may include the provision of additional delivery teams, supplementary specialist resources, support and maintenance services, enterprise solution enhancements, expansion of services to additional corporate functions, additional automation and AI-enabled capabilities, and other digital transformation activities related to the Corporate Enquiries & Process Improvement (CEPI) programme. Additional services may be procured on a fixed-price or capped time and materials basis in accordance with the Contract terms and the agreed Commercial Response Workbook and rate card. | £4,125,000 | 1 Oct 2026standstill to 13 Oct 2026 | Standstill |
Contracting authority & participating public bodies
Bidders & participating suppliers
1 commercial party on the notice- CEOX SERVICES LTDAwarded supplier
Official documents & specifications (1)
Official links; attachments are not copiedNotices published for this procedure
- Contract award notice Contract award notice on Find a Tender