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Official procurement procedure

Digital Platform Procurement

Industry specific software package
Information technology services
License management software package
+2 more
South West (UKK1)
South West (UKK13)
Published value
Not published
Submission deadline Not published
Lots published2
Procurement Executive Summary
AI & Search Synopsis
Generated from official OCDS record
Tenderline Synopsis: Cheltenham Borough Council: "Digital Platform Procurement". Published status: complete. Published value: Value not published. 2 published lots. Submission deadline not published. See the official notice for participation instructions.
Contracting AuthorityCheltenham Borough CouncilScope & CategoriesNot publishedSubmission Window
complete
No deadline published
Submission GatewayDirect notice routeLegal Basis & RegimeStandard procurementEstimated Value (exc. VAT)Not published
Bidder Intelligence · Authority Profile: Cheltenham Borough Council
Market Analytics
View Authority Profile →
Derived from OCDS awards & bid statistics
Published history for Cheltenham Borough Council. These figures describe retained records, not a forecast of bids or a measure of buyer bias.
Average Price Reduction
Not availableInsufficient comparable data
Requires at least 5 comparable procedures
Competition Density
8.5Bids / Report
0% of reports have one bid
Supplier ConcentrationNo estimate
Insufficient attributable awardsNo concentration estimate available
Payment Terms
Check noticePublished terms
Payment obligations depend on the applicable regime and contract. Consult the official documents.
Coverage: 2 active published awards; 2 bid reports (which may be per lot). Supplier values exclude multi-supplier awards, frameworks and DPS, and use GBP only. They are published award values, not payments. Price reduction compares single-lot, single-award, single-supplier GBP procedures with explicitly non-framework/non-DPS status; increases remain in the average. Unpublished data stays unknown. Awarded suppliers are winners, not all bidders.
Procedure terms
Contracting AuthorityCheltenham Borough Council
Procedure methodNot published
Procurement categoryNot published
Statuscomplete
Framework / DPSNot published
CompetitionNot published
Above thresholdNot published
Legal basisNot published
Tender period startsNot published
Clarification deadlineNot published
Electronic submissionNot published
Submission languagesNot published
Published7 Jan 2022, 09:24 GMT
Last source update7 Jan 2022, 09:24 GMT
Recurring procurementNot published
ClassificationIndustry specific software package, Information technology services, License management software package, Miscellaneous networking software package, Software package and information systems
Delivery area
South West (UKK1)
South West (UKK13)
OCIDocds-h6vhtk-02bbcc
What is being bought
The Councils are looking for a single primary Supplier, with capability to provide, configure and implement a full featured specialist Omni-Channel Digital Platform SaaS solution. In addition to workflow and case management functionality, the platform must provide integrations to back office applications, means of rapid development of processes using non-ICT staff and ability to share/utilise pre-built components/processes, within a free of charge-shared space. A SaaS/Cloud-based solution is essential.
What changed
From the official release history
  1. tender value changed
    7 Jan 2022, 09:24 GMT
  2. Status changed to complete
    7 Jan 2022, 09:24 GMT
  3. Official notice release published
    7 Jan 2022, 09:24 GMT
  4. Submission deadline changed to published date
    7 Jan 2022, 09:24 GMT
  5. Published value updated to £850,000
    14 Jun 2021, 16:52 BST
  6. Status changed to active
    14 Jun 2021, 16:52 BST
  7. Official notice release published
    14 Jun 2021, 16:52 BST
  8. Submission deadline changed to 16 Jul 2021, 17:00 BST
    14 Jun 2021, 16:52 BST
  9. Buyer information updated
    14 Jun 2021, 16:52 BST
Lots and requirements (2)
Published by the contracting authority
  • Lot 1 · #1
    Lot 1 - Lot 1 – Omni-Channel Digital platform, including application sharing facility, with integral CRM features
    cancelled
    Published valueNot published
    Lot 1 – Omni-Channel Digital platform, including application sharing facility, with integral CRM features
    Contract periodNot published
    EligibilityNot published
    Options / renewalNot published
  • Lot 2 · #2
    Lot 2 – Omni-Channel Digital platform, including application sharing facility, with integral CRM features
    cancelled
    Published valueNot published
    Lot 2 – Omni-Channel Digital platform, including application sharing facility, with integral CRM features
    Contract periodNot published
    EligibilityNot published
    Options / renewalNot published
Timeline
  1. Procedure published
    7 Jan 2022, 09:24 GMT
  2. Award active
    Not published · Not published
  3. Contract active
    Signed 6 Jan 2022, 00:00 GMT · Not published
Commercial outcome and competition
Awards
Netcall Ltd, Netcall Systems Ltd
Not published · Not published · active
Contracts
Digital Platform Procurement
Not published · signed 6 Jan 2022, 00:00 GMT · active
Bid statistics
bids: 7 (lot 1)
electronicBids: 7 (lot 1)
foreignBidsFromEU: 0 (lot 1)
foreignBidsFromNonEU: 0 (lot 1)
highestValidBidValue: 40000 (lot 1)
lowestValidBidValue: 40000 (lot 1)
smeBids: 0 (lot 1)
Buyer and organisations in this procedure

Cheltenham Borough Council

Contracting authority GB-FTS-18134
View buyer profile

  • Cheltenham Borough Council
    buyer

    Municipal Offices, Promenade, Cheltenham, UKK1
    procurement@publicagroup.uk

  • Cheltenham Borough Council
    reviewBody

    Cheltenham

  • Netcall Ltd
    supplier

    Suite 203, Bedford Heights, Brickhill Drive, Bedford, Bedfordshire MK41 7PH, UKK1

  • Netcall Systems Ltd
    supplier

    Suite 203, Bedford Heights, Brickhill Drive, Bedford, Bedfordshire MK41 7PH, Suite 203, Bedford Heights, Brickhill Drive, Bedford, Bedfordshire MK41 7PH, UKK1, MK41 7PH
Documents (0)
Official links; attachments are not copied
No data
No linked documents are published
Related procedures (0)
No data
No related procedures published