Find a TenderAwarded
Published 3 Aug 2026, 16:37 BST

Official UK procurement notice

Digital Musculoskeletal Triage and Management Service

Official notice

Authority: Berkshire Healthcare NHS Foundation Trust (Central government)

ServicesOpen procedure
Published estimate£400,000exc. VAT1.1% below published estimate
Submissions closed 25 Aug 2026awarded 22 Oct 2026
Awarded to Flok Health

What is being bought

Published requirement description

A fully managed, digitally enabled MSK service that:<br/>

  • Provides a complete alternative to traditional community physiotherapy pathways.<br/>
  • Offers 24/7 digital triage and remote treatment.<br/>
  • Combines AI-enabled assessment with HCPC-registered physiotherapist oversight.<br/>
  • Delivers personalised, preventative and multidisciplinary care.<br/>
  • Maintains robust safety, safeguarding and governance arrangements.<br/>
  • Integrates with existing NHS systems while minimising demands on the Head Provider.<br/>
  • Assumes full responsibility for clinical outcomes, patient management, incident reporting and service governance.

CPV: Physiotherapy services

The lotProcurement structure

single lot · value published
Lot #1The provision of MSK Physiotherapy recovery outsourcingAwardedPublished value£400,000

The provision of MSK Physiotherapy recovery outsourcing. The trust intend to award the contract to an existing provider under the competitive process of the Provider Selection Regime. The approximate life time value of the contract is £400,000.00 ex VAT. This is a new service. This is a new provider. The service will be provided 09/11/2026 - 08/11/2028 (including option).

Delivery: South East
Extensions: + 1 x 12 months optional extensionVariant bids: not allowed

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored
Quality: 65%Price: 25%Social value: 10%
Published sub-criteria (4)
  • Data & System Security: 15%
  • Technical Compliance/Technical Capability/Quality Assurance: 50%
  • price: 25%
  • Social Value Creation: 10%
Published award criteria (4)
  • Data & System Security: 15
  • Technical Compliance/Technical Capability/Quality Assurance: 50
  • Social Value Creation: 10
  • Price: 25
What this means for your bid
  • Price carries 25 of 100 points: a 10% discount moves about 2.5 points. The method statement decides this lot, not the discount.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record · publisher note attached
Procedure method
Open procedure
Legal basis
CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category
Services
Notice status
Awarded
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Unspecified in notice
Recurring procurement
No (one-off requirement)
First published
3 Aug 2026, 16:37 BST
Last source update
23 Oct 2026, 13:48 BST
Award evaluation window
25 Aug 2026 – …
Authority reference
PR BHFT 0824
FTS notice number
2026/S 000-100510
Classification (CPV)
Physiotherapy services
Delivery area
South East (UKJ11)
Official registry OCID
ocds-h6vhtk-06da59 Find a Tender

Publisher note: This is a Provider Selection Regime (PSR intention to award notice). The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provision of the Public Contracts Regulations 2015 and the Procurement Act 2023 do not apply to this award. The publication of this notice marks the start of the standstill period. Representations by providers must be made to decision makers by midnight on Wednesday 4th November 2026 (standstill end). This contract has not yet formally been awarded; this notice serves as an attention to award a contract following a competitive process under the PSR. Any representations should be emailed to [email protected]<br/>The award decision was made by the Chief Financial Officer. No conflicts of interests were identified. An assessment of the supplier was made looking at quality and innovation; value; integration; collaboration and service sustainability; improving access; reducing health inequalities; facilitating choice; social value and basic selection criteria.

How it was run

Official notice
Run through: Atamis (Health Family) · Who buys & how to bid on Atamis
Supplier login requiredLanguage: EN
Access & registration note: Free · one account PER buying organisation portal · password resets come "from Salesforce.com" (check spam)

Tender documents are also served through a separate tool: https://atamis-1928.my.site.com/s/Welcome ↗

Submission deadline
25 Aug 2026
Submission channel
{"electronicSubmission","written"}
Accepted languages
en
Bid validity
180 days from the deadline
Bids opened
25 Aug 2026, 12:00 BST
Detailed submission instructions & authority contactsFrom official release

Timeline

25 Aug 2026 → 23 Oct 2026 · 3 dates
  1. Submission deadline60 days ago
    25 Aug 2026
  2. Bids opened60 days ago
    25 Aug 2026, 12:00 BST
  3. Notice published1 day ago
    23 Oct 2026, 13:48 BST

Notice history

1 event · 2 releases on Find a Tender
  1. Status changed to complete
    23 Oct 2026, 13:48 BST

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 1
Awarded value £395,7701 contract exc. VAT
Bids received 1
Contracts signed 1latest 22 Oct 2026
Awarded toValueDateStatus
Flok HealthSME£395,770 †—Awarded

Contracts

  • Contract 100510-2026-1 · Flok HealthSME

    Signed
    22 Oct 2026
    Value
    £395,770
    Status
    active

Bid statistics published by the authority

BidsSMEVCSEValid bid range
1bids———

Contracting authority & participating public bodies

Berkshire Healthcare NHS Foundation Trust

Contracting authorityCentral GovernmentBody governed by public lawHealth London House, London Road, Bracknell, South East, RG12 2UTContact name, email Published organisation website ↗

Bidders & participating suppliers

1 commercial party on the notice
  • Flok Health LtdAwarded supplier13873781 Lime Tree Barn, Foxes Bridge Farm, Royston Lane, Comberton, Cambridge, East of England, CB23 7EE

Official documents & specifications

Official links; attachments are not copied

No document links were published on the notice.