plannedFind a Tender · planning

Digital-First Patient Communications Solution

Buyer: Mid and South Essex NHS Foundation Trust →

BuyerMid and South Essex NHS Foundation Trust

Statusplanned

DeadlineNot published

ValueValue not published

Published14 Sept 2025

What is being bought

Mid & South Essex NHS Trust is exploring options to transform our patient communications from a predominantly paper-based process to a digital-first approach.

Delivery location

UKH3, GB

Lot details

Lot 1

No lot description published.

Statusplanned

Contract periodFrom 1 Jul 2026 to 30 Jun 2028

What is included

Item	Category	Quantity
1	Electronic mail service provider, Postal services related to letters, Electronic mail services	Not published

Comparable-procurement analytics

Benchmarked against retained Find a Tender procedures with CPV division 64. The category anchor is Postal services related to letters (64112000); this is a deliberately broad market comparator. The comparison is shown at several levels rather than pretending one company or region is always the best benchmark.

Comparison set	Procedures	Reported bids per procedure	Named award suppliers	Price evidence
Market: CPV division 64	551	1 median · 20.2 average (106 of 551 with a bid count)	2.2 average (133 of 551 with named award suppliers)	Not published
Same buyer	1	Not published	Not published	Not published
Delivery region: UKH3	3	Not published	Not published	Not published

“Reported bids” is an official aggregate, sometimes reported per lot; it is the closest available competition measure. “Named award suppliers” are winners, not all applicants.

Price-outcome signal

Not enough comparable procedures currently publish both a GBP tender value and a usable lowest-valid-bid value to calculate a responsible price-reduction benchmark. Tenderline deliberately does not infer a saving from named award suppliers or from missing award values.

Procurement strategy & market signals

Framework agreementNot published

Dynamic purchasing systemNot published

Competitive procurementNot published

Recurring requirementNot published

Procurement method rationaleNot published

Rationale classificationsNot published

Special regimeNot published

Covered byNot published

Submission policyNot published

Selection criteriaNot published

Risk detailsNot published

Planning & early market engagement

BudgetValue not published

No-engagement rationaleNot published

Planning documents1

Planning milestones1

Milestone	Type	Due	Status
We are seeking early engagement with suppliers who can demonstrate the ability to deliver this through modern, integrated solutions. This pre-engagement process will help us understand the market capability, potential solutions, and best practices prior to developing a full specification.	engagement	20 Oct 2025	scheduled

Related procurements

No linked framework, prior procurement or reprocurement published.

Documents & submission route

Preliminary market engagement notice on Find a Tender planning · marketEngagementNotice

Source data inventory

Diagnostic view. “Not published” means this current release does not provide a value.

OCID	ocds-h6vhtk-0599d9
Latest release ID	056393-2025
Latest release timestamp	Sun Sep 14 2025 17:01:59 GMT+0000 (Coordinated Universal Time)
Source	find-a-tender
Official notice URL	Not published
Tender status	planned
Procurement method	Not published
Procurement method details	Not published
Main procurement category	services
Above threshold	Yes
Legal basis	2023/54
Tender period: start	Not published
Tender period: end	Not published
Expression of interest deadline	Not published
Enquiry deadline	Not published
Award period: start	Not published
Award period: end	Not published
Submission method details	Not published
Submission languages	Not published
Electronic catalogue policy	Not published
Total tender value	Not published
Tender lots in source	1
Tender items in source	1
Tender documents in source	0
Awards in latest release	0
Contracts in latest release	0
Parties in latest release	1

Notice history

Date	Event	Reference
14 Sept 2025	planning	056393-2025
14 Sept 2025	planningUpdate	056392-2025
14 Sept 2025	planning	056391-2025

All source data

Unmodified official OCDS data retained by Tenderline for this procurement process.

Complete current OCDS release JSON

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  "tag": [
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        ],
        "additionalClassifications": [
          {
            "id": "72412000",
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          },
          {
            "id": "64112000",
            "scheme": "CPV",
            "description": "Postal services related to letters"
          },
          {
            "id": "64216120",
            "scheme": "CPV",
            "description": "Electronic mail services"
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        ]
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    "title": "Digital-First Patient Communications Solution",
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    "legalBasis": {
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    },
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  ],
  "language": "en",
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        "id": "056393-2025",
        "url": "https://www.find-tender.service.gov.uk/Notice/056393-2025",
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      }
    ]
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  "initiationType": "tender"
}

Complete JSON history (3 releases)

14 Sept 2025 · 056393-2025 · planning

{
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          {
            "id": "64216120",
            "scheme": "CPV",
            "description": "Electronic mail services"
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        ]
      }
    ],
    "title": "Digital-First Patient Communications Solution",
    "status": "planned",
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    }
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        "dueDate": "2025-10-20T23:59:59+01:00",
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      }
    ]
  },
  "initiationType": "tender"
}

14 Sept 2025 · 056392-2025 · planningUpdate

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14 Sept 2025 · 056391-2025 · planning

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          {
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            "description": "Postal services related to letters"
          },
          {
            "id": "64216120",
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