Digital Counselling Service for Young People

{
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  "date": "2026-05-26T12:55:27+01:00",
  "ocid": "ocds-h6vhtk-06963e",
  "buyer": {
    "id": "GB-FTS-181621",
    "name": "BLACK COUNTRY HEALTHCARE NHS FOUNDATION TRUST"
  },
  "tender": {
    "id": "ocds-h6vhtk-06963e",
    "title": "Digital Counselling Service for Young People",
    "amendments": [
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        "unstructuredChanges": [
          {
            "where": {
              "section": "VI.3"
            },
            "newValue": {
              "text": ""
            },
            "oldValue": {
              "text": "This is a Provider Selection Regime (PSR) confirmation of contract award notice. This contract has been awarded under the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 do not apply to this award. This contract has now been formally awarded using Direct Award process C.\nContract awarded: 1st April 2026. 6 month contract with option to extend for further 6 months. \nAnnual value: £ 300,511.79"
            }
          }
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    "legalBasis": {
      "id": "32014L0024",
      "scheme": "CELEX"
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    "description": "Digital counselling service provision to improve young people's wellbeing and prevent mental health problems in young people, by providing a safe online counselling and support service. \nIncrease early detection of mental health problems so they can be addressed promptly, preventing problems from getting worse and requiring a more specialist response.  \n•\tLive chat function for a young person to converse with a qualified counsellor.\n•\tMessaging function for the young person to contact the service, these are monitored and managed by counsellors, emotional wellbeing practitioners and media workers.\n•\tStatic and live topic-focused forums; forums encourage the development of a peer- supported community online.\n•\tAccess to quality, clinically safe, online resources for mental health specific topics to more general subjects such as holidays, family, and relationships. \n•\tCrisis information, and self-help resources.",
    "classification": {
      "id": "85100000",
      "scheme": "CPV",
      "description": "Health services"
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      "id": "GB-FTS-181621",
      "name": "BLACK COUNTRY HEALTHCARE NHS FOUNDATION TRUST",
      "roles": [
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      "address": {
        "region": "UKG39",
        "locality": "Wolverhampton",
        "postalCode": "WV11SH",
        "countryName": "United Kingdom",
        "streetAddress": "Civic Centre, St Peter's Square"
      },
      "details": {
        "url": "https://www.blackcountryhealthcare.nhs.uk/"
      },
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        "legalName": "BLACK COUNTRY HEALTHCARE NHS FOUNDATION TRUST",
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  "language": "en",
  "initiationType": "tender"
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{
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        "measure": "bids",
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  "date": "2026-05-11T17:55:48+01:00",
  "ocid": "ocds-h6vhtk-06963e",
  "buyer": {
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    "name": "BLACK COUNTRY HEALTHCARE NHS FOUNDATION TRUST"
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  "awards": [
    {
      "id": "043235-2026-1",
      "title": "Digital Counselling Service for young people",
      "status": "active",
      "suppliers": [
        {
          "id": "GB-COH-04154208",
          "name": "Kooth Digital Health Limited"
        }
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        "description": "This is an intention to award a contract to an existing provider following Direct Award Process C.\nApprox lifetime value of the contract is £300,511.79 (6 months with the option to extend for a further 6 months).\nDigital counselling service provision to improve young people's wellbeing and prevent mental health problems in young people, by providing a safe online counselling and support service. \nIncrease early detection of mental health problems so they can be addressed promptly, preventing problems from getting worse and requiring a more specialist response.  \n•\tLive chat function for a young person to converse with a qualified counsellor.\n•\tMessaging function for the young person to contact the service, these are monitored and managed by counsellors, emotional wellbeing practitioners and media workers.\n•\tStatic and live topic-focused forums; forums encourage the development of a peer- supported community online.\n•\tAccess to quality, clinically safe, online resources for mental health specific topics to more general subjects such as holidays, family, and relationships. \n•\tCrisis information, and self-help resources.",
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    ],
    "title": "Digital Counselling Service for Young People",
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      "id": "32014L0024",
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    "description": "Digital counselling service provision to improve young people's wellbeing and prevent mental health problems in young people, by providing a safe online counselling and support service. \nIncrease early detection of mental health problems so they can be addressed promptly, preventing problems from getting worse and requiring a more specialist response.  \n•\tLive chat function for a young person to converse with a qualified counsellor.\n•\tMessaging function for the young person to contact the service, these are monitored and managed by counsellors, emotional wellbeing practitioners and media workers.\n•\tStatic and live topic-focused forums; forums encourage the development of a peer- supported community online.\n•\tAccess to quality, clinically safe, online resources for mental health specific topics to more general subjects such as holidays, family, and relationships. \n•\tCrisis information, and self-help resources.",
    "classification": {
      "id": "85100000",
      "scheme": "CPV",
      "description": "Health services"
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    "procurementMethod": "limited",
    "mainProcurementCategory": "services",
    "procurementMethodDetails": "Award procedure without prior publication of a call for competition",
    "procurementMethodRationale": "This is a Provider Selection Regime (PSR) intention to award notice. The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 do not apply to this award. The publication of this notice marks the start of the standstill period. Representations by providers must be made by midnight 21st May 2026. This contract has not yet formally been awarded; this notice serves as an intention to award under the PSR.",
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      "name": "BLACK COUNTRY HEALTHCARE NHS FOUNDATION TRUST",
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      "address": {
        "region": "UKG39",
        "locality": "Wolverhampton",
        "postalCode": "WV11SH",
        "countryName": "United Kingdom",
        "streetAddress": "Civic Centre, St Peter's Square"
      },
      "details": {
        "url": "https://www.blackcountryhealthcare.nhs.uk/",
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        "email": "bchft.contractinfo@nhs.net"
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    {
      "id": "GB-COH-04154208",
      "name": "Kooth Digital Health Limited",
      "roles": [
        "supplier"
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      "address": {
        "region": "UKI",
        "locality": "London",
        "countryName": "United Kingdom"
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      "details": {
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      "identifier": {
        "id": "04154208",
        "scheme": "GB-COH",
        "legalName": "Kooth Digital Health Limited"
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      "name": "Black Country Healthcare NHS Foundation Trust",
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      "address": {
        "locality": "Wolverhampton",
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      "identifier": {
        "legalName": "Black Country Healthcare NHS Foundation Trust"
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  "language": "en",
  "contracts": [
    {
      "id": "043235-2026-1",
      "title": "Digital Counselling Service for young people",
      "value": {
        "amount": 300511.79,
        "currency": "GBP"
      },
      "status": "active",
      "awardID": "043235-2026-1",
      "dateSigned": "2026-04-01T00:00:00+01:00"
    }
  ],
  "description": "This is a Provider Selection Regime (PSR) intention to award notice. The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 do not apply to this award. The publication of this notice marks the start of the standstill period. Representations by providers must be made to bchft.contractinfo@nhs.net by midnight 21st May 2026. This contract has not yet formally been awarded; this notice serves as an intention to award under the PSR.\nThe decision makers are the Commissioning Managers for CAMHS services.\nNo conflicts of interest have been declared.\nKooth has been assessed against the key criteria weighted as:\nQuality & Innovation 20%\nIntegration, collaboration and service sustainability 20%\nImproving access, reducing inequalities and facilitating choice 20%\nSocial Value 20%\nValue 20%",
  "initiationType": "tender"
}