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Find a TenderAwarded without competitionContract details notice
Published 31 Mar 2025, 18:58 BST

Official UK procurement notice

Diagnostic and Operational Gathering Tool

Official notice

Authority: Kingston University (Education)

Framework agreementDirect award
Sectors: Software Packages & ERP (48)Repair & Maintenance (50) Delivery: Delivery location not published
Framework ceiling (notional)Value not publishedframework ceiling, not attributable revenue
Awarded 10 Apr 2025no call for competition
Awarded to Nexthink SA

What is being bought

Published requirement description

Diagnostic and Operational Gathering Tool with the ability to auto repair hardware issues

How this framework works

From the published notice
Type
Closed framework
Call-offs
every call-off is a further competition among the appointed suppliers
Published description of the framework

A standalone framework

The lotProcurement structure

single lot · no lot value published
Lot #1Awarded
48000000 Software package and information systems48332000 Scheduling software package50312600 Maintenance and repair of information technology equipment

Procedure terms & legal framework

From the official record
Procedure method
Direct award
Legal basis
UKPGA · 2023/54 Procurement Act 2023
Notice status
Awarded without competition
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Framework agreement
Who may use this agreement
Not stated in the notice; call-off rights may be limited to the establishing authority
Competition type
Direct award (no call for competition)
GPA / WTO covered
Unspecified in notice
Recurring procurement
Unspecified in notice
First published
31 Mar 2025, 18:58 BST
Last source update
9 May 2025, 11:27 BST
Authority reference
CPU-23-KU-ST-875-TE-2025
FTS notice number
2025/S 000-019992
Latest notice
Contract details notice (UK7)
Delivery area
Not published
Official registry OCID
ocds-h6vhtk-04faeb Find a Tender
Why no open competition

Single Suppliers Technical Reasons; Additional Repeat Extension Partial Replacement; Additional Repeat Further Following Competitive Procedure

Published justification

The required software has been in use since 2022 and is integrated with a number of University applications.

How it was run

Official notice
Appointment period ends
—

Timeline

23 Apr 2025 → 9 May 2025 · 2 dates
  1. Standstill ends
    23 Apr 2025, 23:59 BST
  2. Notice published
    9 May 2025, 11:27 BST

Notice history

4 events · 3 releases on Find a Tender · since 31 Mar 2025
  1. Transparency notice published
    31 Mar 2025, 18:58 BST
    UK5
  2. Contract award notice published
    10 Apr 2025, 10:48 BST
    UK6
  3. Contract signature expected
    25 Apr 2025, 00:59 BST
    scheduled
  4. Contract details notice published
    9 May 2025, 11:27 BST
    UK7

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Suppliers appointed 11 award · see the list ↓
Contracts signed 1latest 25 Apr 2025
Awarded toValueDateStatus
Nexthink SA5 May 2025 – 6 May 2028Options: The University has the option to extend the Software Licence under the terms of the current Agreement by making reference to the Agreement in a valid purchase order.£233,22010 Apr 2025Awarded

Contracts

  • Diagnostic and Operational Gathering Tool · Nexthink SA

    Signed
    25 Apr 2025
    Value
    £233,220
    Period
    6 May 2025 – 6 May 2028
    Status
    active
    Options
    The University has the option to extend the Software Licence under the terms of the current Agreement by making reference to the Agreement in a valid purchase order.

Contracting authority & participating public bodies

Kingston University Higher Education Corporation

Contracting authorityPublic authority - sub-central government GB-UKPRN: 10003678 Holmwood House Grove Crescent, Kingston upon Thames, London, KT1 2EEContact name, email, phone

Framework contractors & participating bidders

1 commercial party on the notice
  • Nexthink SAFramework contractorGB-PPON: PCRQ-8343-HBYD Centre Malley Lumières, Prilly, CH, 1008, CHContact email, phone

Official documents & specifications (3)

Official links; attachments are not copied

Notices published for this procedure

  • Contract details notice contractContract details noticeUK7Contract details notice on Find a Tender
  • Contract award notice awardContract award noticeUK6Contract award notice on Find a Tender
  • Transparency notice awardTransparency noticeUK5Transparency notice on Find a Tender