Official UK procurement notice
Design Research Tooling · UK public procurement notice
Authority: BBC (British Broadcasting Corporation) (Public body)
What is being bought
Published requirement descriptionThe BBC is seeking an enterprise SaaS user research platform to support both moderated and unmoderated remote user research across its digital products and services. The platform will provide a scalable solution to support high-quality research and evidence-based decision-making.
Please note:
The BBC's Published Estimated Budget represents the maximum budget available for the full contract term, including all potential extension periods, subject to the BBC obtaining the necessary budget approvals in its capacity as a publicly funded Authority under the BBC Royal Charter.
The BBC has calculated this estimated budget using the projected volumetric usage set out in the Pricing Schedule. These projections reflect the BBC's anticipated growth in usage of the SaaS Tool over the contract term.
While the BBC cannot guarantee or warrant the accuracy of the projected volumetric data, Tenderers should note that the BBC has a clear strategic intention to increase adoption and usage of the SaaS Tool during the contract period.
- How the procedure runs: Qualification, Initial Tender, Presentations and User Case Demo, Accessibility validation, Commercial and Contract Negotiation (Optional), Final Stage evaluation
CPV: Social research services · Software package and information systems
The lotProcurement structure
single lot · value publishedLot #1RenewalPublished value£5,000,000
What it takes to wini
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Evaluation split and conditions of participation as published; the tender pack may add morei
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Published award criteria (2)
- Price
- Quality
- Price carries 30 of 100 points: a 10% discount moves about 3 points. The method statement decides this lot, not the discount.
Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.
Procedure terms & legal framework
From the official record- Procedure method
- Competitive flexible procedure
- Legal basis
- UKPGA · 2023/54 Procurement Act 2023
- Procurement category
- Services
- Notice status
- Closed
- Procurement threshold
- Above threshold (FTS publication)
- Regulatory regime
- Standard
- Commercial structure
- Stand-alone contract (no framework)
- Competition type
- Competitive procedure
- GPA / WTO covered
- Yes (GPA)
- Recurring procurement
- Unspecified in notice
- First published
- 19 Mar 2026, 09:18 GMT
- Last source update
- 27 Aug 2026, 09:06 BST
- Award evaluation window
- Submission end – 26 Nov 2026
- Authority reference
PROC 2026 25 RA- FTS notice number
2026/S 000-081580- Latest notice
- Tender notice (UK4)
- Classification (CPV)
- Delivery area
- Not published
- Official registry OCID
ocds-h6vhtk-066e50Find a Tender
- How it runs
Qualification, Initial Tender, Presentations and User Case Demo, Accessibility validation, Commercial and Contract Negotiation (Optional), Final Stage evaluation
How it was run
Official notice- Submission deadline
- 21 Sept 2026, 14:00 BST
- Clarification deadline
- 11 Sept 2026, 14:00 BST
- Submission channel
- Official e-sourcing portal
- Electronic submission
- Allowed
- Accepted languages
- en
Timeline
19 Mar 2026 → 11 Dec 2026 · 8 dates- Planning notice published221 days ago19 Mar 2026, 09:18 GMT
- Market engagement208 days ago1 Apr 2026, 23:59 BST
Register your company on the BBC's Jaggaer e-Tendering portal (this is only required once).
- Next notice expected118 days ago30 Jun 2026, 23:59 BST
- Tender notice published60 days ago27 Aug 2026, 09:06 BST
- Clarification questions by45 days ago11 Sept 2026, 14:00 BST
- Submission deadline35 days ago21 Sept 2026, 14:00 BST
- Today26 Oct 2026
- Award decision expected byin 31 days26 Nov 2026, 23:59 GMT
- Contract startsin 45 days11 Dec 2026
Notice history
7 events · 3 releases on Find a Tender · since 19 Mar 2026- Preliminary market engagement notice published19 Mar 2026, 09:18 GMTUK2
- Preliminary market engagement notice published20 Mar 2026, 09:42 GMTUK2
- Tender notice published27 Aug 2026, 09:06 BSTUK4
- Published value updated27 Aug 2026, 09:06 BST
- Status changed to active27 Aug 2026, 09:06 BST
- Procurement method changed27 Aug 2026, 09:06 BST
- Deadline published: 21 Sept 2026, 14:00 BST27 Aug 2026, 09:06 BST
Published amendments (1)
Alteration of Participation section based on stakeholder request. The outlined Participation options do not align with this RFI request.
Contracting authority & participating public bodies
Official documents & specifications (3)
Official links; attachments are not copiedNotices published for this procedure
- Tender notice Tender notice on Find a Tender
- Preliminary market engagement notice Preliminary market engagement notice on Find a Tender
- Preliminary market engagement notice Preliminary market engagement notice on Find a Tender