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OpenFind a Tender · UK4

Design Research Tooling

Buyer: BBC (British Broadcasting Corporation) →

Participate on bbc.ukp.app.jaggaer.com ↗External submission platform

BuyerBBC (British Broadcasting Corporation)
StatusOpen
Deadline21 Sept 2026
Value£5,000,000
Published27 Aug 2026

What is being bought

The BBC is seeking an enterprise SaaS user research platform to support both moderated and unmoderated remote user research across its digital products and services. The platform will provide a scalable solution to support high-quality research and evidence-based decision-making. Please note: The BBC's Published Estimated Budget represents the maximum budget available for the full contract term, including all potential extension periods, subject to the BBC obtaining the necessary budget approvals in its capacity as a publicly funded Authority under the BBC Royal Charter. The BBC has calculated this estimated budget using the projected volumetric usage set out in the Pricing Schedule. These projections reflect the BBC's anticipated growth in usage of the SaaS Tool over the contract term. While the BBC cannot guarantee or warrant the accuracy of the projected volumetric data, Tenderers should note that the BBC has a clear strategic intention to increase adoption and usage of the SaaS Tool during the contract period.

Categories

Software package and information systems 48000000Social research services 79315000

Lot details

Lot 1

No lot description published.

Statusactive
Value£5,000,000
Contract periodFrom 11 Dec 2026 to 11 Dec 2028
SME suitabilitySuitable for SMEs

Award criteria
Price (30%)
Quality (70%)

What is included

ItemCategoryQuantity
1Software package and information systems, Social research servicesNot published

Comparable-procurement analytics

Benchmarked against retained Find a Tender procedures with CPV division 48. The category anchor is Software package and information systems (48000000); this is a deliberately broad market comparator. The comparison is shown at several levels rather than pretending one company or region is always the best benchmark.

Comparison setProceduresReported bids per procedureNamed award suppliersPrice evidence
Market: CPV division 486,8361 median · 9.6 average (2,488 of 6,836 with a bid count)1.7 average (2,927 of 6,836 with named award suppliers)Not published
Same buyer6Not publishedNot publishedNot published
Similar published value (0.5×–2×)321Not publishedNot publishedNot published

“Reported bids” is an official aggregate, sometimes reported per lot; it is the closest available competition measure. “Named award suppliers” are winners, not all applicants.

Price-outcome signal

Not enough comparable procedures currently publish both a GBP tender value and a usable lowest-valid-bid value to calculate a responsible price-reduction benchmark. Tenderline deliberately does not infer a saving from named award suppliers or from missing award values.

Procurement strategy & market signals

Framework agreementNot published
Dynamic purchasing systemNot published
Competitive procurementNot published
Recurring requirementNot published
Procurement method rationaleNot published
Rationale classificationsNot published
Special regimeNot published
Covered byGPA
Submission policyallowed
Selection criteriaNot published
Risk detailsNot published

Planning & early market engagement

BudgetValue not published
No-engagement rationaleNot published
Planning documents2
Planning milestones1
MilestoneTypeDueStatus
Register your company on the BBC's Jaggaer e-Tendering portal (this is only required once).engagement1 Apr 2026scheduled

Related procurements

No linked framework, prior procurement or reprocurement published.

Documents & submission route

Source data inventory

Diagnostic view. “Not published” means this current release does not provide a value.

OCIDocds-h6vhtk-066e50
Latest release IDocds-h6vhtk-066e50-2026-08-27T09:06:25+01:00
Latest release timestampThu Aug 27 2026 08:06:25 GMT+0000 (Coordinated Universal Time)
Sourcefind-a-tender
Official notice URLhttps://www.find-tender.service.gov.uk/Notice/081580-2026
Tender statusactive
Procurement methodopen
Procurement method detailsCompetitive flexible procedure
Main procurement categoryservices
Above thresholdYes
Legal basis2023/54
Tender period: startNot published
Tender period: end2026-09-21T14:00:00+01:00
Expression of interest deadlineNot published
Enquiry deadline2026-09-11T14:00:00+01:00
Award period: startNot published
Award period: end2026-11-26T23:59:59+00:00
Submission method detailshttps://bbc.ukp.app.jaggaer.com/web/login.html
Submission languagesen
Electronic catalogue policyNot published
Total tender value£5,000,000
Tender lots in source1
Tender items in source1
Tender documents in source2
Awards in latest release0
Contracts in latest release0
Parties in latest release1

Notice history

DateEventReference
27 Aug 2026tender081580-2026
20 Mar 2026planningUpdate025568-2026
19 Mar 2026planning024918-2026

All source data

Unmodified official OCDS data retained by Tenderline for this procurement process.

Complete current OCDS release JSON
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Complete JSON history (3 releases)
27 Aug 2026 · 081580-2026 · tender
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20 Mar 2026 · 025568-2026 · planningUpdate
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19 Mar 2026 · 024918-2026 · planning
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        "id": "engagement",
        "type": "engagement",
        "status": "scheduled",
        "dueDate": "2026-04-01T23:59:59+01:00",
        "description": "Register your company on the BBC's Jaggaer e-Tendering portal (this is only required once)."
      }
    ]
  },
  "initiationType": "tender"
}