Find a TenderAwardedContract award notice
Published 12 Sept 2025, 10:10 BST

Official UK procurement notice

Dental Electronic Referral Management System Services (DeRMS)

Official notice

Authority: NHS North East and North Cumbria Integrated Care Board (Central government)·On behalf of: NHS NORTH OF ENGLAND COMMISSIONING SUPPORT UNIT

ServicesOpen procedureAbove thresholdSME suitableVCSE suitable
Published estimate£2,964,500≈ £593k / year · £2,964,500 inc. VAT0.3% below published estimate
Submissions closed 17 Oct 2025awarded 28 Nov 2025
Awarded to Referral Management Services Limited
Contract term 5 yrsends 30 Jun 2031 · up to 30 Jun 2033 with extensions · starts 1 Jul 2026

What is being bought

Published requirement description

Dental Electronic Referral Management System Service for the North East of England

CPV: Health and social work services

The lotProcurement structure

single lot · value published
Lot #1AwardedRenewal 5 yrsSMEVCSEPublished value£2,964,500
Contract period: 1 Jul 2026 – 30 Jun 2031 (5 yrs) · up to 30 Jun 2033 with extensionsValue: £2,964,500 exc. VAT · £2,964,500 inc. VAT
Delivery: North EastEligibility: SME eligibleVCSE eligible
Extensions: 2 year extension available at discretion of the contracting authority.

What it takes to win
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How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored
Quality: 85%Price: 15%
Published award criteria (2)
  • Quality
  • Price
What this means for your bid
  • Price carries 15 of 100 points: a 10% discount moves about 1.5 points. The method statement decides this lot, not the discount.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record
Procedure method
Open procedure
Legal basis
UKPGA · 2023/54 Procurement Act 2023
Procurement category
Services
Notice status
Awarded
Procurement threshold
Above threshold (FTS publication)
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Unspecified in notice
Recurring procurement
Unspecified in notice
First published
12 Sept 2025, 10:10 BST
Last source update
17 Dec 2025, 16:22 GMT
Award evaluation window
Submission end – 17 Dec 2025
Authority reference
NHSE1065
FTS notice number
2025/S 000-056059
Latest notice
Contract award notice (UK6)
Classification (CPV)
Health and social work services
Delivery area
North East (UKC)
Official registry OCID
ocds-h6vhtk-059920 Find a Tender

How it was run

Official notice
Run through: Atamis legacy domain (health-family.force.com) · Who buys & how to bid on Atamis
Supplier login requiredElectronic submission allowedLanguage: EN
Access & registration note: Legacy Salesforce domain still used in notices — use the current Atamis portal · this portal address is a legacy domain; the operator has migrated
Submission deadline
17 Oct 2025, 23:59 BST
Submission channel
Official e-sourcing portal
Electronic submission
Allowed
Accepted languages
en
Detailed submission instructions & authority contactsFrom official release

Timeline

12 Sept 2025 → 1 Jul 2026 · 6 dates
  1. Tender notice published
    12 Sept 2025, 10:10 BST
  2. Submission deadline369 days ago
    17 Oct 2025, 23:59 BST
  3. Assessment summaries sent309 days ago
    17 Dec 2025
  4. Latest notice published309 days ago
    17 Dec 2025, 16:22 GMT
  5. Award decision expected by308 days ago
    17 Dec 2025, 23:59 GMT
  6. Contract starts113 days ago
    1 Jul 2026, 00:00 BST

Notice history

4 events · 2 releases on Find a Tender · since 12 Sept 2025
  1. Tender notice published
    12 Sept 2025, 10:10 BST
    UK4
  2. Contract award notice published
    17 Dec 2025, 16:22 GMT
    UK6
  3. Status changed to complete
    17 Dec 2025, 16:22 GMT
  4. Contract signature expected
    31 Dec 2025, 23:59 GMT
    scheduled

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 1
Awarded value £2,954,5001 award exc. VAT
Bids received 55 from SMEs
Awarded toValueDateStatus
Referral Management Services LimitedSMEDental Electronic Referral Management System Service for the North East of England1 Jul 2026 – 30 Jun 2031 · up to 30 Jun 2033Extensions: Contract is for a period of 5 years with the optional extension of 2 years£2,954,50028 Nov 2025Awarded

Bid statistics published by the authority

BidsSMEVCSEValid bid range
5final-stage tenders50—

Contracting authority & participating public bodies

2 public bodies on the notice

NHS NORTH EAST AND NORTH CUMBRIA INTEGRATED CARE BOARD

Contracting authorityPublic authority - central government GB-NHS: QHM · GB-PPON: PMYZ-6944-BYLH PEMBERTON HOUSE COLIMA AVENUE SUNDERLAND ENTERPRISE PARK, Sunderland, North East, SR5 3XBContact email

Other public bodies

Bidders & participating suppliers

1 commercial party on the notice

Official documents & specifications (3)

Official links; attachments are not copied

Tender pack and attachments

Notices published for this procedure

  • Contract award notice awardContract award noticeUK6Contract award notice on Find a Tender
  • Tender notice tenderTender noticeUK4Tender notice on Find a Tender