Find a TenderAwardedContract award notice
Published 14 Jul 2025, 14:36 BST

Official UK procurement notice

Dementia Services · UK public procurement notice

Official notice

Authority: Essex County Council (Local council)

Framework agreement2 lotsServicesOpen procedureAbove thresholdLight touch regimeSME suitableVCSE suitable
Framework ceiling (notional)£17,000,000total for 2 lots · framework ceiling, not attributable revenue
Submissions closed 21 May 2025awarded 14 Jul 2025
Award (standstill) to Alzheimer's Society
Framework period 3 yrsends 30 Sept 2028 · starts 1 Oct 2025

What is being bought2 lots · detail below

Published requirement description

Dementia Support Services, contract will deliver specialist information, advice, guidance and

support with, and in, local communities across the Essex County Council administrative area,

working with health and social care service providers in a way that supports person-centred

care, sustainability and better outcomes for people living with dementia, their carers and

families, thus ensuring that people living with and affected by dementia receive the right

support at the right time in the right place.

  • No preliminary market engagement: A preliminary market engagement notice was not published because it was undertaken before the Procurement Act 2023. It was published under PIN reference: 2024/S 000-027276

CPV: Guidance services

How this framework works

From the published notice
Type
Open framework
Call-offs
call-offs are awarded directly to appointed suppliers, without further competition
Places
up to 1 suppliers · 18 bids on the busiest of 2 lots (18.0 per place) · 1 appointed (full)
Framework period
3 yrs from 1 Oct 2025
Buyer regions
UKH3
Who may buy through it

Essex Health Service Partners may utilise the Framework and Call-Off under LOT 2

Published description of the framework

This will be a single Supplier Framework

LOT 1 will be awarded as a Call-off Contract upon completion of the tender process

Lots and requirements (2)Procurement structure

2 lots · all with a published value
Lot #1Dementia Services - Delivering the core countywide service for Essex County CouncilAwarded 3 yrsSMEVCSEPublished value£2,700,000

Contract will deliver specialist information, advice, guidance and support with, and in, local communities, working with health and social care service providers in a way that supports person-centred care, sustainability and better outcomes for people living with dementia, their carers and families, thus ensuring that people living with and affected by dementia receive the right support at the right time in the right place.

Contract period: 1 Oct 2025 – 30 Sept 2028 (3 yrs)Value: £2,700,000 exc. VAT · £3,240,000 inc. VAT
Delivery: East of EnglandEligibility: SME eligibleVCSE eligible
Lot #2ECC or NHS for needs-led interventions, projects or schemesAwarded 3 yrsSMEVCSEPublished value£14,300,000

LOT 2 will be for any additional and optional ECC or NHS for needs-led interventions, projects or schemes

Contract period: 1 Oct 2025 – 30 Sept 2028 (3 yrs)Value: £14,300,000 exc. VAT · £17,160,000 inc. VAT
Delivery: East of EnglandEligibility: SME eligibleVCSE eligible

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored
Quality: 60%Price: 30%Social value: 10%
Published sub-criteria (3)
  • Technical Quality: 60%
  • Price: 30%
  • Social Value: 10%
Published award criteria (3)
  • Technical Quality
  • Price
  • Social Value
Lot distribution rule: This will be a single supplier Framework The Framework and LOT 1 will be awarded following the tender process, LOT 2 will be a call-off as and when required.
What this means for your bid
  • Price carries 30 of 100 points: a 10% discount moves about 3 points. The method statement decides this lot, not the discount.
  • “Dementia Services” is a framework: the contest is a place on its panel, up to 1 suppliers, not a single contract, and call-offs are awarded directly: getting appointed is the whole game.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record
Procedure method
Open procedure
Legal basis
UKPGA · 2023/54 Procurement Act 2023
Procurement category
Services
Notice status
Awarded
Procurement threshold
Above threshold (FTS publication)
Regulatory regime
Light touch regime
Commercial structure
Framework agreement
Who may use this agreement
Essex Health Service Partners may utilise the Framework and Call-Off under LOT 2
Competition type
Competitive procedure
GPA / WTO covered
Unspecified in notice
Recurring procurement
Unspecified in notice
First published
14 Jul 2025, 14:36 BST
Last source update
14 Jul 2025, 14:36 BST
Award evaluation window
Submission end – 29 Jul 2025
Authority reference
OPR006
FTS notice number
2025/S 000-016057
Latest notice
Contract award notice (UK6)
Classification (CPV)
Guidance services
Delivery area
East of England (UKH3)
Official registry OCID
ocds-h6vhtk-050536 Find a Tender

How it was run

Official notice
Run through: ProContract (Due North) · Who buys & how to bid on ProContract
Supplier login requiredElectronic submission allowedLanguage: EN
Access & registration note: Free · short registration with manual review; public opportunity list
Appointment period ends
21 May 2025, 11:00 BST
Clarification deadline
16 May 2025, 23:59 BST
Submission channel
Official e-sourcing portal
Electronic submission
Allowed
Accepted languages
en
Detailed submission instructions & authority contactsFrom official release

procontract.due-north.com/Login ↗

The tender name on the ProContract system is OPR006 Dementia Services

Timeline

17 Apr 2025 → 1 Oct 2025 · 8 dates
  1. Tender notice published
    17 Apr 2025, 17:01 BST
  2. Clarification questions by
    16 May 2025, 23:59 BST
  3. Admission / appointment period endsperiod end, not a bid countdown
    21 May 2025, 11:00 BST
  4. Assessment summaries sent
    14 Jul 2025, 00:00 BST
  5. Latest notice published
    14 Jul 2025, 14:36 BST
  6. Standstill ends
    24 Jul 2025, 23:59 BST
  7. Award decision expected by
    29 Jul 2025, 23:59 BST
  8. Contract starts388 days ago
    1 Oct 2025, 00:00 BST

Notice history

3 events · 1 release on Find a Tender · since 17 Apr 2025
  1. Tender notice published
    17 Apr 2025, 17:01 BST
    UK4
  2. Contract award notice published
    14 Jul 2025, 14:36 BST
    UK6
  3. Contract signature expected
    30 Sept 2025, 23:59 BST
    scheduled

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Suppliers appointed 11 award · see the list ↓
Bids received 1817 from SMEs · busiest of 2 lots
Named bidders 18published on the award notice
Awarded toValueDateStatus
Across several lots1 award
Alzheimer's SocietyVCSE1 Oct 2025 – 30 Sept 2028Options: The Framework and LOT 1 will be awarded following the tender process, LOT 2 will be a call off as and when required. Lot 2. ECC or NHS for needs-led interventions, projects or schemes LOT 2 will be for any additional and optional ECC or NHS for needs-led interventions, projects or schemes£17,000,00014 Jul 2025standstill to 24 Jul 2025Standstill

Bid statistics published by the authority

LotBidsSMEVCSEValid bid range
1 · Dementia Services - Delivering the core countywide service for Essex County Council18final-stage tenders171—
2 · ECC or NHS for needs-led interventions, projects or schemes18final-stage tenders171—

Who bid

Bidders as named on the Procurement Act 2023 award notice. “Won” means the bidder holds an award on this notice.

Contracting authority & participating public bodies

Essex County Council

Contracting authorityPublic authority - sub-central government GB-PPON: PWVM-4844-NRQH County Hall, Market Road, Chelmsford, East of England, CM1 1QHContact name, email

Framework contractors & participating bidders

18 commercial parties on the notice · 1 awarded
  • ALZHEIMER'S SOCIETYFramework contractorGB-COH: 02115499GB-PPON: PBBQ-5879-LVVJ 43-44 Crutched Friars, London, London, EC3N 2AEContact email
  • BE CARE LIMITEDBidder / tendererGB-COH: 13930191GB-PPON: PWRN-4138-ZJZH 53 Newbridge Crescent, Wolverhampton, West Midlands, WV6 0LH
  • BETTER SUPPORT STAFFING LTDBidder / tendererGB-COH: 12758606GB-PPON: PWDV-3457-BYZM Citibase Lewisham, Tower House, London, London, SE13 5JX
  • BLUE ROCK CARE LTDBidder / tendererGB-COH: 14964028GB-PPON: PZWY-1943-WWDM Office 3 131 Cranbrook Road, Ilford, London, IG1 4SY
  • EASY CARE 247 LIMITEDBidder / tendererGB-COH: 13553407GB-PPON: PTMN-7874-ZPWN 160 London Road, Barking, London, IG11 8BB
  • GPAH RESOURCE CENTRE LIMITEDBidder / tendererGB-COH: 12196833GB-PPON: PYRP-2128-DTLT 44 Flat 44 The Residence, Wycombe Road, High Wycombe, South East, HP14 4EA
  • GRACEAGE CARE LTDBidder / tendererGB-COH: 13039554GB-PPON: PCZQ-2313-GDGH Office F8 Innovation Centre, Knowledge Gateway, Boundary Road Colchester, East of England, CO4 3ZQ
  • INFINITE HEALTHCARE SERVICES LTDBidder / tendererGB-COH: 11376828GB-PPON: PJGJ-3784-BDZD Suite 1e, 33 Robjohns Road, Chelmsford, East of England, CM1 3AG
  • KAYOSKI CARE LTDBidder / tendererGB-COH: 12559026GB-PPON: PRPR-6966-BGPL 71 Copperfield, Chigwell, East of England, IG7 5NH
  • MASTER CARE LTDBidder / tendererGB-COH: 14113286GB-PPON: PDPT-7649-HCGH Oak Lodge 129 School Lane, Norwich, East of England, NR9 3LB
Show 8 more suppliers
  • OPTIMALCAREPLUS LIMITEDBidder / tendererGB-COH: 13053234GB-PPON: PWWR-3326-TRZH Suite 113, Building 13 Thames Enterprise Centre, East Tilbury, East of England, RM18 8RH
  • PASSION TO CARE SERVICES LTDBidder / tendererGB-COH: 13043069GB-PPON: PXPJ-7139-JRRL Victory House 400 Pavilion Drive, Northampton, East Midlands, NN4 7PA
  • PINE HEALTH CARE SERVICES LIMITEDBidder / tendererGB-COH: 12849019GB-PPON: PXWW-8228-JZMN 27 Brimstone Drive, Stevenage, East of England, SG1 4FX
  • PURE HEALTH CARE PVT LTDBidder / tendererGB-COH: 13875919GB-PPON: PTPL-7791-BBYM 71-75 Shelton Street, London, London, WC2H 9JQ
  • QUALITY CARE RESOURCING LIMITEDBidder / tendererGB-COH: 10067408GB-PPON: PRQV-7463-XZDJ Office S11, Innovation Centre, Knowledge Gateway, Colchester, East of England, CO4 3ZQ
  • SENACARE LTDBidder / tendererGB-COH: 08269873GB-PPON: PCWB-6984-WQQY 11 Kingsley Road, Hounslow, London, TW3 1PA
  • UNIQUE RESOURCING LTDBidder / tendererGB-COH: 10873921GB-PPON: PNNZ-4277-LWCH Mainyard Studios, 280 Mare Street, London, London, E8 1HE
  • VERITY HEALTHCARE LIMITEDBidder / tendererGB-COH: 07462140GB-PPON: PXHY-9492-VRWG 20-22 Wenlock Road, London, London, N1 7GU

Official documents & specifications (2)

Official links; attachments are not copied

Notices published for this procedure

  • Contract award notice awardContract award noticeUK6Contract award notice on Find a Tender
  • Tender notice tenderTender noticeUK4Tender notice on Find a Tender