Find a TenderAwarded
Published 11 Jul 2023, 11:27 BST

Official UK procurement notice

Decriminalised Parking Enforcement Services

Official notice

Authority: North Ayrshire Council (Local council)

ServicesOpen procedureSME suitable
Published estimate£800,000exc. VAT52.2% below published estimate
Submissions closed 1 Sept 2023awarded 30 Nov 2023
Awarded to Imperial Civil Enforcement Solutions Limited

What is being bought

Published requirement description

North Ayrshire Council (“NAC”) is seeking to procure the provision of a Decriminalised Parking Enforcement Service.

NAC will be recruiting our own parking attendants therefore this requirement is for the administrative support and provision of decriminalised traffic and parking enforcement services for on and off street parking restrictions and Traffic Regulation Orders within the North Ayrshire Council boundary.

  • Recurrence: This is a new requirement however it is anticipated that these services will be required for the foreseeable future following receipt of DPE Powers. It is therefore expected that the future notice will be published 9 months before expiry of this contract once awarded.

CPV: Parking enforcement services · Parking services

The lotProcurement structure

single lot · value published
Lot #1The successful service provider shall be responsible for:AwardedRenewalPublished value£800,000

The successful service provider shall be responsible for:

PCN processing & back-office operation

Provision of a cloud-based recording system for PCNs

PCN Payment Processing

Notices to Owners (Pre & Post)

Charge Certificates

Debt recovery

Call Handling

Complaint Handling

General correspondence

Supply of IT equipment & connectivity

Parking & Bus Lane Tribunals Scotland

Delivery: Scotland · North Ayrshire
Extensions: NAC reserves the right to request additional supplies and services from the service provider within the duration of the contract period. The exact requirements of these additional purchases will be discussed and agreed with the service provider prior to a formal contract modification being issued, however they may cover the following aspects: Pay and Display Facilities and associated management Virtual Permits Road Markings and Signage Cashless Parking Services Cash Collection Services Suspensions and Dispensations Parking attendant PPE Foreign Debt Collection PCN & Ticket Supplies · The contract period once fully setup will be for 3 years from operational commencement with the option to extend for upto an additional 24 month period at NAC’s sole discretion.Variant bids: not allowed

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored
Quality: 40%Price: 60%
Published award criteria (2)
  • Quality: 40
  • Price: 60
Conditions of participation3
  • Suitability

    Where it is required, within a bidder’s country of establishment they must confirm which authorisation or memberships of the relevant organisation(s) are required in order to perform this service.

    Bidders must confirm if they hold the particular authorisation or memberships

  • Economic & financial standing

    Bidders will be required to have a minimum yearly “specific” turnover of (280,000)GBP for the last 3 years in the business area covered by the contract.

    North Ayrshire Council reserve the right to review the bidder's financial information using company watch financial analytics at tender stage and throughout the life of the contract. If the bidder’s financial health score (H-Score) is 25 or less further information/clarifications will be requested to ensure the equivalent economic and financial standing is adhered too. If this information or the clarifications are not satisfactory, the bidder will be excluded from the tender process.

    Bidders who cannot meet the required level of turnover will be excluded from this tender.

    Where turnover information is not available for the time period requested, the bidder will be required to state the date which they were set up or started trading.

    It is a requirement of this contract that bidders hold, or can commit to obtain prior to the commence of any subsequently awarded contract, the types and levels of insurance indicated below:

    Employer’s (Compulsory) Liability Insurance = [10,000,000]GBP in respect of any one event

    www.hse.gov.uk/pubns/hse40.pdf ↗

    Public Liability Insurance [10,000,000]GBP in respect of any one event

    Product Liability Insurance [5,000,000]GBP in the aggregate

  • Technical & professional ability

    Bidders are required to provide 2 examples of services carried out in the past 3 years that demonstrates they have the relevant experience to deliver the services described in the Contract Notice. The services must be of a similar value, size and scope and be of a minimum value of 100,000 GBP per year. Unsatisfactory experience will result in exclusion from the tender process.

    Bidders must also provide 2 satisfactory references for the same 2 contracts on the reference templates provided. References should be completed and signed by previous customers for contracts of a similar value, size and scope. If any of the referees score the bidder less than 2 the bidder will be excluded from the tender process.

    Completed experience and reference templates must be zipped and uploaded at question 4C.1 of the qualification envelope.

    Bidders are required to confirm whether they intend to subcontract and, if so, for what proportion of the contract.

    Bidders who intend to subcontract more than 25% to any individual organisation must ensure the SPD (Scotland) - Subcontractors Supplier Response is completed and uploaded at question 2D.1.2 of the qualification envelope.

What this means for your bid
  • Price carries 60 of 100 points: a 10% discount moves about 6 points. This one is won on the number: sharpen the price before polishing the prose.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record · publisher note attached
Procedure method
Open procedure
Legal basis
CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category
Services
Notice status
Awarded
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Yes (GPA)
Recurring procurement

Yes · This is a new requirement however it is anticipated that these services will be required for the foreseeable future following receipt of DPE Powers.

It is therefore expected that the future notice will be published 9 months before expiry of this contract once awarded.

First published
11 Jul 2023, 11:27 BST
Last source update
7 Dec 2023, 16:12 GMT
Award evaluation window
14 Aug 2023 – …
Authority reference
NAC/5150
FTS notice number
2023/S 000-036132
Classification (CPV)
Parking enforcement servicesParking services
Delivery area
Scotland (UKM93)
Official registry OCID
ocds-h6vhtk-03e089 Find a Tender
Contract terms
Electronic trading
e-invoicing allowed · electronic ordering · electronic payment

Publisher note: Lots are not being used for this tender for the reason(s) stated below: Nature of the contract not suitable for lots. Quality Management Procedures 1. The bidder must hold a UKAS (or equivalent) accredited independent third-party certificate of compliance in accordance with BS EN ISO 9001 (or equivalent) or a documented policy regarding quality management, see attachment at SPD question 4D.1. Health and Safety Procedures 1. The bidder must hold a UKAS (or equivalent) accredited independent third-party certificate of compliance in accordance with ISO 45001 (or equivalent) or have, within the last 12 months, successfully met the assessment requirements of a construction-related scheme in registered membership of the Safety Schemes in Procurement (SSIP) forum or the bidder must have a regularly reviewed and documented policy for Health and Safety management, see attachment at SPD question 4D.1. (SC Ref:752736)

How it was run

Official notice
Run through: Public Contracts Scotland · Who buys & how to bid on PCS
Supplier login requiredLanguage: EN
Access & registration note: Free single registration for Scotland; PCS-Tender (Jaggaer) for full bidding
Submission deadline
1 Sept 2023, 12:00 BST
Submission channel
{"electronicSubmission"}
Accepted languages
en
Bid validity
120 days from the deadline
Bids opened
14 Aug 2023, 12:00 BST
Detailed submission instructions & authority contactsFrom official release

Timeline

14 Aug 2023 → 7 Dec 2023 · 3 dates
  1. Bids opened
    14 Aug 2023, 12:00 BST
  2. Submission deadline
    1 Sept 2023, 12:00 BST
  3. Notice published
    7 Dec 2023, 16:12 GMT

Notice history

3 events · 4 releases on Find a Tender · since 14 Aug 2023
  1. Deadline moved to 28 Aug 2023, 12:00 BST
    14 Aug 2023, 11:05 BST
    +14 days · was 14 Aug 2023, 12:00 BST
  2. Deadline moved to 1 Sept 2023, 12:00 BST
    24 Aug 2023, 13:49 BST
    +4 days · was 28 Aug 2023, 12:00 BST
  3. Status changed to complete
    7 Dec 2023, 16:12 GMT
Published amendments (2 · 2 deadline changes)
WhenWhatBeforeAfterShift
—DeadlineTime limit · IV.2.214 Aug 202328 Aug 2023+14 d
—DeadlineTime limit · IV.2.228 Aug 20231 Sept 2023+4 d

Extension to tender period of 2 weeks to allow additional time for responses

Additional information provided to bidders

Routine re-releases (4)
  • 2023-07: 1 release · 11 Jul 2023

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 1
Awarded value £382,1381 contract exc. VAT
Bids received 11 from SMEs
Contracts signed 1latest 30 Nov 2023
Awarded toValueDateStatus
Imperial Civil Enforcement Solutions LimitedSME£382,138 †—Awarded

Contracts

Bid statistics published by the authority

BidsSMEVCSEValid bid range
1bids · 1 electronic · 1 from abroad1——

Contracting authority & participating public bodies

North Ayrshire Council

Contracting authorityLocal CouncilRegional or local authorityGeneral public services Cunninghame House, Friars Croft, Irvine, Scotland, KA12 8EEContact email Published organisation website ↗

Dispute resolution & review bodies

  • Kilmarnock Sheriff CourtReview body KilmarnockContact phone

Bidders & participating suppliers

1 commercial party on the notice

Official documents & specifications

Official links; attachments are not copied

No document links were published on the notice.