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Find a TenderAwardedContract details notice
Published 15 Sept 2025, 09:09 BST

Official UK procurement notice

UK7 Contract Details Notice for Debt Collection Services Procurement - Lot 1 Initial Collection

Official notice

Authority: Home Office (Central government)

2 lotsServicesBelow threshold - open competitionBelow thresholdConcessionSME suitable
Sectors: Financial and insurance services (66)Administration, defence and social security services (75)Business Services & Consultancy (79)
+1 moreCommunity & Cultural Services (98)
 Delivery: UK
Concession value (operator's revenue)£2,000,000envelope for 2 lots · operator revenue, not the authority's budget
Submissions closed 31 Oct 2025awarded 27 Feb 2026
Awarded to Oriel Collections Limited, Moriarty Law Limited3 awards
Contract term 3 yrs 5 moends 20 May 2029 · up to 19 May 2030 with extensions · starts 29 Dec 2025

What is being bought2 lots · detail below

Published requirement description

This is an Below Threshold concession contract under the Procurement Act 2023.

This Contract Details Notice relates to Debt Collection Services Lot 1 – Initial Collection, which covers early-stage debt recovery activity, including debtor contact by telephone, email, and letter; negotiation of payment plans; and non-legal recovery of outstanding debt owed to the Home Office.

CPV: Collection agency services · Financial and insurance services · Legal services · Other community, social and personal services · Probation services · Public law and order services

Lots and requirements (2)Procurement structure

2 lots · all with a published value (£2,000,000 together) · same conditions of participation on every lot
Lot #1Initial CollectionAwardedRenewal 3 yrs 5 moSMEPublished value£1,000,000

The source published no individual description for this lot.

Contract period: 29 Dec 2025 – 20 May 2029 (3 yrs 5 mo) · up to 19 May 2030 with extensionsValue: £1,000,000 exc. VAT · £1,200,000 inc. VAT
Delivery: UKEligibility: SME eligible
Extensions: The contract will include an implementation and mobilisation period, with services expected to commence by the end of April 2026. A single optional 1-year extension is available, which may be exercised to ensure continuity of service during reprocurement or in response to operational or policy changes.
66000000 Financial and insurance services75231240 Probation services75242000 Public law and order services79100000 Legal services79940000 Collection agency services98000000 Other community, social and personal services
Pre-qualification & selection criteria (PQQ)1
Lot #2Litigation and EnforcementAwardedRenewal 3 yrs 5 moSMEPublished value£1,000,000

This lot covers litigation, legal escalation and enforcement services, including issuing proceedings, obtaining court judgments, and taking enforcement action to recover debts on behalf of the Home Office.

Contract period: 29 Dec 2025 – 20 May 2029 (3 yrs 5 mo) · up to 19 May 2030 with extensionsValue: £1,000,000 exc. VAT · £1,200,000 inc. VAT
Delivery: UKEligibility: SME eligible
Extensions: The contract will include an implementation and mobilisation period, with services expected to commence by the end of April 2026. A single optional 1-year extension is available, which may be exercised to ensure continuity of service during reprocurement or in response to operational or policy changes.
66000000 Financial and insurance services75231240 Probation services75242000 Public law and order services79100000 Legal services79940000 Collection agency services98000000 Other community, social and personal services
Pre-qualification & selection criteria (PQQ)1

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
Conditions of participation · identical on every lot1

Procedure terms & legal framework

From the official record
Procedure method
Below threshold - open competition
Legal basis
UKPGA · 2023/54 Procurement Act 2023
Procurement category
Services
Notice status
Awarded
Procurement threshold
Below threshold
Regulatory regime
Concession
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Unspecified in notice
Recurring procurement
Unspecified in notice
First published
15 Sept 2025, 09:09 BST
Last source update
12 May 2026, 10:30 BST
Authority reference
project_18803
FTS notice number
2025/S 000-056413
Latest notice
Contract details notice (UK7)
Classification (CPV)
Collection agency servicesFinancial and insurance servicesLegal servicesOther community, social and personal servicesProbation servicesPublic law and order services
Delivery area
UK
Official registry OCID
ocds-h6vhtk-0599e4 Find a Tender

How it was run

Official notice
Run through: Jaggaer · Who buys & how to bid on JAGGAER
Supplier login requiredElectronic submission allowed
Access & registration note: Free; latest Chrome/Edge/Firefox only — corporate browsers fail
Submission deadline
31 Oct 2025, 16:00 GMT
Clarification deadline
17 Oct 2025, 16:00 BST
Submission channel
Official e-sourcing portal
Electronic submission
Allowed
Detailed submission instructions & authority contactsFrom official release

All submissions and clarifications must be made via the Home Office Jaggaer eSourcing portal. Suppliers must register on the portal to access documents and submit a response: homeoffice.app.jaggaer.com ↗

.

Timeline

15 Sept 2025 → 12 May 2026 · 5 dates
  1. Tender notice published397 days ago
    15 Sept 2025, 09:09 BST
  2. Clarification questions by364 days ago
    17 Oct 2025, 16:00 BST
  3. Submission deadline350 days ago
    31 Oct 2025, 16:00 GMT
  4. Contract starts292 days ago
    29 Dec 2025
  5. Latest notice published157 days ago
    12 May 2026, 10:30 BST

Notice history

16 events · 12 releases on Find a Tender · since 15 Sept 2025
  1. Tender notice published
    15 Sept 2025, 09:09 BST
    UK4
  2. Tender notice published
    29 Sept 2025, 15:31 BST
    UK4
  3. Deadline moved to 31 Oct 2025, 16:00 GMT
    29 Sept 2025, 15:31 BST
    +14 days · was 17 Oct 2025, 16:00 BST
  4. Contract award notice published
    27 Feb 2026, 18:32 GMT
    UK6
  5. Status changed to complete
    27 Feb 2026, 18:32 GMT
  6. Contract award notice published
    27 Feb 2026, 18:33 GMT
    UK6
  7. Contract award notice published
    9 Mar 2026, 15:55 GMT
    UK6
  8. Contract award notice published
    9 Mar 2026, 15:57 GMT
    UK6
  9. Contract award notice published
    10 Mar 2026, 13:08 GMT
    UK6
  10. Contract award notice published
    10 Mar 2026, 15:49 GMT
    UK6
  11. Contract award notice published
    25 Mar 2026, 11:09 GMT
    UK6
  12. Contract award notice published
    27 Mar 2026, 09:27 GMT
    UK6
  13. Contract signature expected
    8 Apr 2026, 23:59 BST
    scheduled
  14. Procurement termination notice published
    10 Apr 2026, 16:51 BST
    UK12
  15. Contract signature expected
    13 Apr 2026, 23:59 BST
    scheduled
  16. Contract details notice published
    12 May 2026, 10:30 BST
    UK7
Published amendments (1)

Update to the estimated procurement timeline

Routine re-releases (12)
  • 2026-03: 5 releases · 9 Mar 2026, 25 Mar 2026
  • 2026-02: 2 releases · 27 Feb 2026, 27 Feb 2026
  • 2025-09: 2 releases · 15 Sept 2025, 29 Sept 2025

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 3
Awarded value £501,6362 awards exc. VAT
Bids received 75 from SMEs
Contracts signed 3latest 23 Apr 2026
Awarded toValueDateStatus
Lot 1 · Initial Collection2 awards
Oriel Collections LimitedSME8 Apr 2026 – 8 Apr 2029 · up to 7 Apr 2030Extensions: One year optional extension£244,15127 Feb 2026Awarded
Oriel Collections LimitedSME——Awarded
Lot 2 · Litigation and Enforcement1 award
Moriarty Law LimitedSME13 Apr 2026 – 13 Apr 2029 · up to 12 Apr 2030Extensions: One year optional extension£257,48527 Feb 2026Awarded

Contracts

  • Debt Collection Services Procurement - Lot 1 Initial Collection · Oriel Collections LimitedSME

    Signed
    23 Apr 2026
    Value
    £244,151
    Period
    23 Apr 2026 – 20 Jul 2029 · up to 19 Jul 2030 with extensions
    Status
    active
    Extensions
    Optional 1 year extension
    1 agreed KPI: Schedule 10 - Performance Levels
    • Schedule 10 - Performance Levels

  • Contract 1 · Oriel Collections LimitedSME

    Signed
    date not published
    Value
    —
    Period
    … – 20 May 2029
    Status
    cancelled (9 Apr 2026), Following further review of the procurement of Lot 2 (Litigation and Enforcement) of the Provision of Debt Collection Services during the standstill period, the Authority has identified issues affecting the robustness of the pricing evaluation of the tenders submitted. In particular, structural limitations are present within the Authority’s Financial Pricing Model which prevents evaluation of pricing on a like for like basis and a formula error has resulted in the incorrect calculation of total prices. In light of these issues, the Authority has decided not to proceed to contract award for Lot 2 in order to preserve the integrity of the procurement process and ensure compliance with its procurement obligations.

  • Contract 2 · Moriarty Law LimitedSME

    Signed
    date not published
    Value
    —
    Period
    … – 20 May 2029
    Status
    cancelled (9 Apr 2026), Following further review of the procurement of Lot 2 (Litigation and Enforcement) of the Provision of Debt Collection Services during the standstill period, the Authority has identified issues affecting the robustness of the pricing evaluation of the tenders submitted. In particular, structural limitations are present within the Authority’s Financial Pricing Model which prevents evaluation of pricing on a like for like basis and a formula error has resulted in the incorrect calculation of total prices. In light of these issues, the Authority has decided not to proceed to contract award for Lot 2 in order to preserve the integrity of the procurement process and ensure compliance with its procurement obligations.

Bid statistics published by the authority

LotBidsSMEVCSEValid bid range
2 · Litigation and Enforcement7final-stage tenders50—

Contracting authority & participating public bodies

Home Office

Contracting authorityPublic authority - central government GB-PPON: PWGC-6513-PQLZ 2 Marsham Street, London, London, SW1P 4DFContact name, email

Bidders & participating suppliers

2 commercial parties on the notice
  • Moriarty Law LimitedAwarded supplierGB-COH: 08432710 Cobb House, West Byfleet, South East, KT14 7DUContact email
  • Oriel Collections LtdAwarded supplierGB-COH: 04807044 3 Manchester Park, Tewkesbury Road, Cheltenham, GL51 9EJ, Cheltenham, South West, GL51 9EJContact email, phone

Official documents & specifications (13)

Official links; attachments are not copied

Tender pack and attachments

Notices published for this procedure

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