Find a TenderAwarded
Published 16 Jan 2023, 12:45 GMT

Official UK procurement notice

DBC (SF) Housing Benefit and Council Tax Resilience Service

Official notice

Authority: Dacorum Borough Council (Local council)

ServicesOpen procedure
Published estimate£720,000exc. VAT
Submissions closed 20 Feb 2023awarded 3 Jul 2024
Awarded to Liberata UK Ltd

What is being bought

Published requirement description

The provision of Housing Benefit and Council Tax Support, and the collection of Council Tax and Business Rates are statutory functions of the Council that must be fulfilled. This contract will allow resilience to be provided on-demand to cope with peaks in workload and periods of unplanned staff absence. This resilience will complement the existing resources in the Service and help with the transition from Housing Benefit to Universal Credit.In Scope:The contract requires staff who are experienced in processing work in the following areas:

  • Housing Benefit and Council Tax Support
  • Council Tax
  • Business RatesThe contract should provide flexible on-demand resources for each Service area.The current supplier has stated that TUPE may apply to this contract.All the Tender Documents and correspondence must be submitted via the Councils e-tendering portal.at in-tendhost.co.uk/supplyhertfordshire/… ↗ Please submit your completed tender document via the Council’s e-

CPV: Administrative services for business operations · Benefit services

The lotProcurement structure

single lot · value published
Lot #1This contract will allow resilience to be provided on-demand to cope with peaks in…AwardedPublished value£720,000

This contract will allow resilience to be provided on-demand to cope with peaks in workload and periods of unplanned staff absence. This resilience will complement the existing resources in the Service and help with the transition from Housing Benefit to Universal Credit.In Scope:The contract requires staff who are experienced in processing work in the following areas:Housing Benefit and Council Tax SupportCouncil TaxBusiness RatesThe contract should provide flexible on-demand resources for each Service area.Please refer to the tender documents for a full description of the requirements.

Delivery: East of England · Hemel Hempstead
Variant bids: not allowed

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored
  • Price
Conditions of participation2
  • Economic & financial standing

    A financial assessment will be carried out on the winning bidder.

  • Technical & professional ability

    Evidence of experience providing this services for a minimum of 3 years;

Procedure terms & legal framework

From the official record · publisher note attached
Procedure method
Open procedure
Legal basis
CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category
Services
Notice status
Awarded
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Unspecified in notice
Recurring procurement
No (one-off requirement)
First published
16 Jan 2023, 12:45 GMT
Last source update
3 Jul 2024, 15:46 BST
Award evaluation window
20 Feb 2023 – …
Authority reference
CPU00513
FTS notice number
2024/S 000-020332
Classification (CPV)
Administrative services for business operationsBenefit services
Delivery area
East of England (UKH23)
Official registry OCID
ocds-h6vhtk-0397c2 Find a Tender
Contract terms
Electronic trading
e-invoicing allowed · electronic payment
Review and risk notes
Review procedure

The Authority will incorporate a minimum 10 calendar day standstill period starting from the date when the contract award was notified to bidders. Tenderers have a right of appeal within the Public Contract Regulations 2015.

Publisher note: All the Tender Documents and correspondence must be submitted via the Councils e-tendering portal.at https://in-tendhost.co.uk/supplyhertfordshire/aspx/Home Please submit your completed tender document via the Council’s e-tendering portal no later than 12 noon 20 February 2023. Any tender submitted either manually or by email will not be accepted.

How it was run

Official notice
Run through: In-tend · Who buys & how to bid on In-tend
Supplier login requiredLanguage: EN
Access & registration note: Free · one account per buying organisation's portal · reCAPTCHA on signup

Tender documents are also served through a separate tool: https://in-tendhost.co.uk/supplyhertfordshire/aspx/Home ↗

Submission deadline
20 Feb 2023, 10:59 GMT
Submission channel
{"electronicSubmission","written"}
Accepted languages
en
Bids opened
20 Feb 2023, 12:00 GMT
Detailed submission instructions & authority contactsFrom official release

Timeline

20 Feb 2023 → 3 Jul 2024 · 3 dates
  1. Submission deadline
    20 Feb 2023, 10:59 GMT
  2. Bids opened
    20 Feb 2023, 12:00 GMT
  3. Notice published
    3 Jul 2024, 15:46 BST

Notice history

1 event · 2 releases on Find a Tender
  1. Status changed to complete
    3 Jul 2024, 15:46 BST

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 1
Awarded value £720,0001 contract exc. VAT
Bids received 2
Contracts signed 1latest 3 Jul 2024
Awarded toValueDateStatus
Liberata UK Ltd£720,000 †—Awarded

Contracts

  • Contract 020332-2024-CPU00513-1 · Liberata UK Ltd

    Signed
    3 Jul 2024
    Value
    £720,000
    Status
    active

Bid statistics published by the authority

BidsSMEVCSEValid bid range
2bids · 2 electronic0——

Contracting authority & participating public bodies

Dacorum Borough Council

Contracting authorityLocal CouncilRegional or local authorityGeneral public services The Forum, The Marlowes, Hemel Hempstead, East of England, HP1 1DNContact name, email, phone Published organisation website ↗

Dispute resolution & review bodies

  • Centre for Effective Dispute Resolution (CEDR)Mediation body LondonContact phone
  • Royal Courts of JusticeReview body LondonContact phone

Bidders & participating suppliers

1 commercial party on the notice
  • Liberata UK LimitedAwarded supplier01238274 2nd Floor Front, 60 Cheapside, London, London, EC2V 6AXContact email, phone

Official documents & specifications

Official links; attachments are not copied

No document links were published on the notice.