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Published 29 Apr 2025, 10:08 BST

Official UK procurement notice

Recommissioning of Victim Support Services, IDVA, ISVA, DA Perpetrator Programme & Early Intervention & Prevention

Official notice

Authority: West Mercia Police and Crime Commissioner (Police & fire)

3 lotsServicesCompetitive flexible procedureAbove thresholdLight touch regimeSME suitableVCSE suitable
Sectors: Health & Social Care (85)Community & Cultural Services (98) Delivery: West Midlands (UKG)
Published estimate£21,654,000envelope for 3 lots · £21,654,000 inc. VAT · 1 value update
Submissions closed 16 Oct 2025awarded 5 Jan 2026
Awarded to Axis Counselling, CRANSTOUN SERVICES LIMITED6 awards
Contract term 3 yrsends 31 Mar 2029 · up to 1 Apr 2031 with extensions · starts 1 Apr 2026

What is being bought3 lots · detail below

Published requirement description

Under section 143 of the Anti-social Behaviour, Crime and Policing Act 2014, Police and Crime Commissioner’s (PCC’s) were given wide ranging powers to commission or provide victim services and are able to use Ministry of Justice (MoJ) annual grant funding to do this. At the national level, the MoJ commissions various victim support services, including a witness service, a homicide service, support for victims of human trafficking, and support for victims of rape through rape support centres, national telephone helplines, and other support for victims of domestic and sexual violence. Since 2015, the West Mercia Police and Crime Commissioner has used some of the annual MoJ grant funding and PCC funding to invest in and deliver the following (headlined only) services below:

Victim Services: - ISVA & IDVA , and

Since 2020, the Commissioner has used PCC funding and grant funding from the Home Office 'Domestic Abuse Perpetrator Programmes Fund', to invest in and deliver the following West Mercia wide services:

All Risk programmes consisting of: High - risk level , standard to medium risk and standard OOCR perpetrator programmes.

The Commissioner is keen to hear from any service delivery provider(s) with experience of delivering: Child Exploitation Services, Sexual Violence Services or Domestic Abuse Services (which includes Domestic Abuse Perpetrator Programmes), with a footprint or the ability to operate across the West Mercia geographic area.

This is a procurement for Services specified in the Procurement Act 2023 as those covered by the Light Touch Regime (LTR). The Commissioner has issued a Tender Notice within Contracts Finder in accordance with the spirit of the Procurement Act 2023, to conduct the procurement process in an open and fair manner, to deliver value for money, to maximise public benefit, to have regard for the sharing of information for the purposes of ensuring procurement is done transparently, the Commissioner will act, and be seen to act with integrity, whilst ensuring equal treatment throughout the procurement process. The procurement exercise will be conducted in accordance with Section 9 of the Procurement Act and the information contained in this Invitation to Tender (ITT) and its associated documents.

  • The authority expects to re-tender this requirement around 1 Oct 2030, 00:59 BST.
  • How the procedure runs: Tender Stage 1 - Steps 1 to 6 as detailed in ITT Tender Stage 2 - Steps 7 to 11 as detailed in ITT

CPV: Health services · Other community, social and personal services

Lots and requirements (3)Procurement structure

3 lots · all with a published value
Lot #1ISVA - Independent Sexual Violence AdvisorsAwardedRenewal 3 yrsSMEVCSEPublished value£0

The source published no individual description for this lot.

Contract period: 1 Apr 2026 – 31 Mar 2029 (3 yrs) · up to 1 Apr 2031 with extensionsValue: £0 exc. VAT · £8,600,000 inc. VAT
Delivery: West MidlandsEligibility: SME eligibleVCSE eligible
Extensions: 24 months extension period subject to a review of the service, the extension period shall be subject to the organisational requirement of the Commissioner, the Service providers maintaining a level of performance which is acceptable to the Commissioner, the Service provider offering levels of pricing and value which are acceptable to the Commissioner for the extension period.
85100000 Health services98000000 Other community, social and personal services
Lot #2Independent Domestic Abuse Advisors (IDVA)AwardedRenewal 3 yrsSMEPublished value£0

The source published no individual description for this lot.

Contract period: 1 Apr 2026 – 31 Mar 2029 (3 yrs) · up to 1 Apr 2031 with extensionsValue: £0 exc. VAT · £5,436,000 inc. VAT
Eligibility: SME eligible
Extensions: 24 months extension period subject to a review of the service, the extension period shall be subject to the organisational requirement of the Commissioner, the Service providers maintaining a level of performance which is acceptable to the Commissioner, the Service provider offering levels of pricing and value which are acceptable to the Commissioner for the extension period.
85100000 Health services98000000 Other community, social and personal services
Lot #3Domestic Abuse Perpetrator Programme (DAPP)AwardedRenewal 3 yrsSMEPublished value£0

The source published no individual description for this lot.

Contract period: 1 Apr 2026 – 31 Mar 2029 (3 yrs) · up to 1 Apr 2031 with extensionsValue: £0 exc. VAT · £7,618,000 inc. VAT
Eligibility: SME eligible
Extensions: 24 months extension period subject to a review of the service, the extension period shall be subject to the organisational requirement of the Commissioner, the Service providers maintaining a level of performance which is acceptable to the Commissioner, the Service provider offering levels of pricing and value which are acceptable to the Commissioner for the extension period.
85100000 Health services98000000 Other community, social and personal services

Procedure terms & legal framework

From the official record
Procedure method
Competitive flexible procedure
Legal basis
UKPGA · 2023/54 Procurement Act 2023
Procurement category
Services
Notice status
Awarded
Procurement threshold
Above threshold (FTS publication)
Regulatory regime
Light touch regime
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Yes (GPA)
Recurring procurement
Yes · next expected 1 Oct 2030
First published
29 Apr 2025, 10:08 BST
Last source update
12 Aug 2026, 14:10 BST
Award evaluation window
Submission end – 1 Dec 2025
Authority reference
11700
FTS notice number
2025/S 000-056097
Latest notice
Contract details notice (UK7)
Classification (CPV)
Health servicesOther community, social and personal services
Delivery area
West Midlands (UKG)
Official registry OCID
ocds-h6vhtk-0508d8 Find a Tender
How it runs

Tender Stage 1 - Steps 1 to 6 as detailed in ITT

Tender Stage 2 - Steps 7 to 11 as detailed in ITT

How it was run

Official notice
Run through: In-tend · Who buys & how to bid on In-tend
Supplier login requiredElectronic submission allowedLanguage: EN
Access & registration note: Free · one account per buying organisation's portal · reCAPTCHA on signup
Submission deadline
16 Oct 2025, 12:00 BST
Submission channel
Official e-sourcing portal
Electronic submission
Allowed
Accepted languages
en
Detailed submission instructions & authority contactsFrom official release

sell2.in-tend.co.uk/blpd/home ↗

Timeline

29 Apr 2025 → 12 Aug 2026 · 10 dates
  1. Planning notice published
    29 Apr 2025, 10:08 BST
  2. Market engagement
    16 May 2025, 00:59 BST

    The Police and Crime Commissioner for West Mercia will be holding an event at 1:30pm on Thursday 22nd May 2025 at West Mercia Police HQ, to which organisations interested in participating in this exercise will be invited to meet with key stakeholders, feed into the outline service specification, followed by an opportunity for informal discussion and questions.

    Should your organisation wish to be included in this exercise you should indicate your interest by providing confirmation via the correspondence facility on the In-Tend Bluelight eTendering Tool : Sell2 (in-tend.co.uk) - (sell2.in-tend.co.uk/blpd/publictenders ↗) by no later than 17:00 hrs on 15th May 2025.

  3. Next notice expected
    4 Jul 2025, 00:59 BST
  4. Tender notice published400 days ago
    12 Sept 2025, 11:24 BST
  5. Submission deadline366 days ago
    16 Oct 2025, 12:00 BST
  6. Award decision expected by319 days ago
    1 Dec 2025, 23:59 GMT
  7. Assessment summaries sent285 days ago
    5 Jan 2026
  8. Standstill ends274 days ago
    15 Jan 2026, 23:59 GMT
  9. Contract starts199 days ago
    1 Apr 2026, 00:00 BST
  10. Latest notice published66 days ago
    12 Aug 2026, 14:10 BST

Notice history

13 events · 6 releases on Find a Tender · since 29 Apr 2025
  1. Preliminary market engagement notice published
    29 Apr 2025, 10:08 BST
    UK2
  2. Tender notice published
    12 Sept 2025, 11:24 BST
    UK4
  3. Published value updated
    12 Sept 2025, 11:24 BST
  4. Status changed to active
    12 Sept 2025, 11:24 BST
  5. Procurement method changed
    12 Sept 2025, 11:24 BST
  6. Deadline published: 16 Oct 2025, 12:00 BST
    12 Sept 2025, 11:24 BST
  7. Contract award notice published
    6 Jan 2026, 14:59 GMT
    UK6
  8. Status changed to complete
    6 Jan 2026, 14:59 GMT
  9. Contract award notice published
    20 Jan 2026, 11:09 GMT
    UK6
  10. Contract award notice published
    2 Feb 2026, 12:19 GMT
    UK6
  11. Contract signature expected
    31 Mar 2026, 23:59 BST
    scheduled
  12. Contract details notice published
    12 Aug 2026, 14:10 BST
    UK7
  13. Procurement method changed
    12 Aug 2026, 14:10 BST
Routine re-releases (6)
  • 2026-01: 1 release · 6 Jan 2026
  • 2025-09: 1 release · 12 Sept 2025
  • 2025-04: 1 release · 29 Apr 2025

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 6some still in standstill
Awarded value (inc. VAT) £23,816,1006 awards inc. VAT; no net value published
Bids received 42 from SMEs
Named bidders 2published on the award notice
Contracts signed 2latest 31 Mar 2026
Awarded toValueDateStatus
Lot 1 · ISVA - Independent Sexual Violence Advisors1 award
Axis CounsellingSME1 Apr 2026 – 31 Mar 2029 · up to 31 Mar 2031Extensions: Description of possible extension: 2years following a review of the service. Contract extension periods shall be subject to: • The organisational requirements of the Commissioner. • The Contractor maintaining levels of performance which are acceptable to the Commissioner throughout the preceding contract period, as detailed in the contract. • The Contractor offering levels of pricing and value which are acceptable to the Commissioner for the extension period.£5,005,957 inc. VAT5 Jan 2026standstill to 29 Jan 2026Standstill
Lot 2 · Independent Domestic Abuse Advisors (IDVA)2 awards
Axis CounsellingSMELot 2- IDVA - Independent Domestic Abuse Advisors1 Apr 2026 – 31 Mar 2029 · up to 31 Mar 2031Extensions: Description of possible extension: 2years following a review of the service. Contract extension periods shall be subject to: • The organisational requirements of the Commissioner. • The Contractor maintaining levels of performance which are acceptable to the Commissioner throughout the preceding contract period, as detailed in the contract. • The Contractor offering levels of pricing and value which are acceptable to the Commissioner for the extension period.£3,129,061 inc. VAT5 Jan 2026standstill to 29 Jan 2026Standstill
Axis CounsellingSME1 Apr 2026 – 31 Mar 2029 · up to 31 Mar 2031Extensions: 2 Yrs following a review of the service. Contract extension periods shall be subject to: The organisational requirements of the Commissioner. The Contractor maintaining levels of performance which are acceptable to the Commissioner throughout the preceding contract period, as detailed in the contract. The Contractor offering levels of pricing and value which are acceptable to the Commissioner for the extension period.£3,129,061 inc. VAT5 Jan 2026standstill to 11 Feb 2026Standstill
Lot 3 · Domestic Abuse Perpetrator Programme (DAPP)2 awards
Axis CounsellingSME, CRANSTOUN SERVICES LIMITEDjoint awardIDVA1 Apr 2026 – 31 Mar 2029 · up to 31 Mar 2031Extensions: 2 years, following a review of the service. Contract extension periods shall be subject to: • The organisational requirements of the Commissioner. • The Contractor maintaining levels of performance which are acceptable to the Commissioner throughout the preceding contract period, as detailed in the contract. • The Contractor offering levels of pricing and value which are acceptable to the Commissioner for the extension period.£3,129,061 inc. VAT5 Jan 2026Awarded
CRANSTOUN SERVICES LIMITEDDAPP ( Domestic Abuse Perpetrator Programmes1 Apr 2026 – 31 Mar 2029 · up to 31 Mar 2031Extensions: 2 years, following a review of the service. Contract extension periods shall be subject to: • The organisational requirements of the Commissioner. • The Contractor maintaining levels of performance which are acceptable to the Commissioner throughout the preceding contract period, as detailed in the contract. • The Contractor offering levels of pricing and value which are acceptable to the Commissioner for the extension period.£4,417,003 inc. VAT5 Jan 2026standstill to 15 Jan 2026Standstill
Across several lots1 award
Axis CounsellingSMEISVA Service1 Apr 2026 – 31 Mar 2029 · up to 31 Mar 2031Extensions: 2years following a review of the service. Contract extension periods shall be subject to: • The organisational requirements of the Commissioner. • The Contractor maintaining levels of performance which are acceptable to the Commissioner throughout the preceding contract period, as detailed in the contract. • The Contractor offering levels of pricing and value which are acceptable to the Commissioner for the extension period.£5,005,957 inc. VAT5 Jan 2026Awarded

Contracts

  • West Mercia Independent Sexual Domestic Violence (IDSVA) Service · Axis CounsellingSME

    Signed
    31 Mar 2026
    Value
    £8,135,018 inc. VAT
    Period
    1 Apr 2026 – 31 Mar 2029 · up to 31 Mar 2031 with extensions
    Status
    active
    Extensions
    2 years following a review of the service. Contract extension periods being subject to: - The organisational requirements of the Commission - The Contractor maintaining levels of performance which are acceptable to the Commissioner throughout the preceding contract period, as detailed in the contract - The Contractor offering levels of pricing and value which are acceptable to the Commissioner for the extension period.
    7 agreed KPIs: Victim/ Client Engagement Rate · Victim/ Client Outcome Satisfaction · Client Satisfaction …
    • Victim/ Client Engagement Rate
    • Victim/ Client Outcome Satisfaction
    • Client Satisfaction
    • Multiagency collaboration
    • Client Safety & Risk Reduction
    • Client Outcomes and Empowerment
    • Multiagency Coordination and Referrals

  • DAPP - Domestic Abuse Perpetrator Programmes, covering: High, Medium and Standard Risk · Axis CounsellingSME, CRANSTOUN SERVICES LIMITED

    Signed
    31 Mar 2026
    Value
    £4,417,003 inc. VAT
    Period
    1 Apr 2026 – 31 Mar 2029 · up to 31 Mar 2031 with extensions
    Status
    active
    Extensions
    2 years, following a review of the service. Contract extension periods shall be subject to: • The organisational requirements of the Commissioner. • The Contractor maintaining levels of performance which are acceptable to the Commissioner throughout the preceding contract period, as detailed in the contract. • The Contractor offering levels of pricing and value which are acceptable to the Commissioner for the extension period.
    3 agreed KPIs: Reduction in Risk & Harm · Behavioural Change & Programme Completion · Integrated Support & Multi-Agency Collaboration
    • Reduction in Risk & Harm
    • Behavioural Change & Programme Completion
    • Integrated Support & Multi-Agency Collaboration

Bid statistics published by the authority

LotBidsSMEVCSEValid bid range
1 · ISVA - Independent Sexual Violence Advisors2final-stage tenders12—
2 · Independent Domestic Abuse Advisors (IDVA)2final-stage tenders · 3 at stage one12—
3 · Domestic Abuse Perpetrator Programme (DAPP)0final-stage tenders00—

Who bid

Bidders as named on the Procurement Act 2023 award notice. “Won” means the bidder holds an award on this notice.

Contracting authority & participating public bodies

West Mercia Police and Crime Commissioner

Contracting authorityPublic undertaking GB-PPON: PJHH-5271-ZMQP Hindlip Hall, Hindlip, Worcester, West Midlands, WR3 8SPContact name, email, phone

Bidders & participating suppliers

3 commercial parties on the notice · 2 awarded
  • Axis CounsellingAwarded supplierGB-COH: 03224552GB-PPON: PDBQ-8283-LWNG 15 College Hill, Shrewsbury, West Midlands, SY1 1LYContact email, phone
  • CranstounAwarded supplierGB-COH: 12313944GB-PPON: PRYC-5772-DDJX Esher, Surrey, South East, KT10 9ADContact email
  • WEST MERCIA RAPE AND SEXUAL ABUSE SUPPORT CENTREBidder / tendererGB-CHC: 1136677GB-COH: 07083844 Granta Lodge, Malvern, West Midlands, WR14 2JS

Official documents & specifications (13)

Official links; attachments are not copied

Tender pack and attachments

  • Signed contract contractSigned contractPDF
  • Signed contract contractSigned contractPDF
  • Bidding documents and specificationstenderBidding documents and specificationsAccess: All tender documents are available via the following link: https://in-tendhost.co.uk/westmerciapolice/aspx/Tenders/Current

Notices published for this procedure

  • Contract details notice contractContract details noticeUK7Contract details notice on Find a Tender
  • Contract details notice contractContract details noticeUK7Contract details notice on Find a Tender
  • Contract award notice awardContract award noticeUK6Contract award notice on Find a Tender
  • Contract award notice awardContract award noticeUK6Contract award notice on Find a Tender
  • Contract award notice awardContract award noticeUK6Contract award notice on Find a Tender
  • Contract award notice awardContract award noticeUK6Contract award notice on Find a Tender
  • Contract award notice awardContract award noticeUK6Contract award notice on Find a Tender
  • Contract award notice awardContract award noticeUK6Contract award notice on Find a Tender
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