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AwardedFind a Tender · award

CXM Case Workftow Management

Buyer: West Northamptonshire Council →

BuyerWest Northamptonshire Council
StatusAwarded
DeadlineNot published
ValueValue not published
Published26 May 2026

What is being bought

direct award via G cloud framework for cloud software

Delivery location

UKF24

Categories

Internet and intranet software development services 72212220

Lot details

Lot 1

This is for lot 2 of G cloud 14 - Cloud software which was a direct award based on search

Statuscancelled

Award criteria
price

What is included

ItemCategoryQuantity
1Not publishedNot published

Comparable-procurement analytics

Benchmarked against retained Find a Tender procedures with CPV division 72. The category anchor is Internet and intranet software development services (72212220); this is a deliberately broad market comparator. The comparison is shown at several levels rather than pretending one company or region is always the best benchmark.

Comparison setProceduresReported bids per procedureNamed award suppliersPrice evidence
Market: CPV division 724,8851 median · 11 average (1,686 of 4,885 with a bid count)1.8 average (1,982 of 4,885 with named award suppliers)Not published
Same buyer81 median · 1.1 average (8 of 8 with a bid count)1 average (8 of 8 with named award suppliers)Not published
Delivery region: UKF24161 median · 1.1 average (7 of 16 with a bid count)1 average (7 of 16 with named award suppliers)Not published

“Reported bids” is an official aggregate, sometimes reported per lot; it is the closest available competition measure. “Named award suppliers” are winners, not all applicants.

Price-outcome signal

Not enough comparable procedures currently publish both a GBP tender value and a usable lowest-valid-bid value to calculate a responsible price-reduction benchmark. Tenderline deliberately does not infer a saving from named award suppliers or from missing award values.

Procurement strategy & market signals

Framework agreementNot published
Dynamic purchasing systemNot published
Competitive procurementNot published
Recurring requirementNot published
Procurement method rationaledirect awarded based on continuation of existing service
Rationale classificationsNew works/services, constituting a repetition of existing works/services and ordered in accordance with the strict conditions stated in the directive
Special regimeNot published
Covered byNot published
Submission policyNot published
Selection criteriaNot published
Risk detailsNot published

Planning & early market engagement

BudgetNot published
No-engagement rationaleNot published
Planning documents0
Planning milestones0

No planning milestones published.

Related procurements

No linked framework, prior procurement or reprocurement published.

Awards

Contracts

048962-2026-1

Statusactive
Value£724,176

Documents & submission route

No documents are published in the current source record.

Source data inventory

Diagnostic view. “Not published” means this current release does not provide a value.

OCIDocds-h6vhtk-06a412
Latest release ID048962-2026
Latest release timestampTue May 26 2026 14:45:32 GMT+0000 (Coordinated Universal Time)
Sourcefind-a-tender
Official notice URLNot published
Tender statuscomplete
Procurement methodlimited
Procurement method detailsAward procedure without prior publication of a call for competition
Main procurement categoryservices
Above thresholdNot published
Legal basis32014L0024
Tender period: startNot published
Tender period: endNot published
Expression of interest deadlineNot published
Enquiry deadlineNot published
Award period: startNot published
Award period: endNot published
Submission method detailsNot published
Submission languagesNot published
Electronic catalogue policyNot published
Total tender valueNot published
Tender lots in source1
Tender items in source1
Tender documents in source0
Awards in latest release1
Contracts in latest release1
Parties in latest release3

Notice history

DateEventReference
26 May 2026award, contract048962-2026

All source data

Unmodified official OCDS data retained by Tenderline for this procurement process.

Complete current OCDS release JSON
{
  "id": "048962-2026",
  "tag": [
    "award",
    "contract"
  ],
  "bids": {
    "statistics": [
      {
        "id": "1",
        "value": 1,
        "measure": "bids",
        "relatedLot": "1"
      }
    ]
  },
  "date": "2026-05-26T15:45:32+01:00",
  "ocid": "ocds-h6vhtk-06a412",
  "buyer": {
    "id": "GB-FTS-141898",
    "name": "West Northamptonshire Council"
  },
  "awards": [
    {
      "id": "048962-2026-1",
      "status": "active",
      "suppliers": [
        {
          "id": "GB-COH-08538777",
          "name": "Jadu Creative Limited"
        }
      ],
      "relatedLots": [
        "1"
      ]
    }
  ],
  "tender": {
    "id": "ocds-h6vhtk-06a412",
    "lots": [
      {
        "id": "1",
        "status": "cancelled",
        "options": {
          "description": "2 x 12 month periods available for extension at a cost of 181,044 for each 12 month period"
        },
        "hasOptions": true,
        "description": "This is for lot 2 of G cloud 14 - Cloud software which was a direct award based on search",
        "awardCriteria": {
          "criteria": [
            {
              "type": "price"
            }
          ]
        }
      }
    ],
    "items": [
      {
        "id": "1",
        "relatedLot": "1",
        "deliveryAddresses": [
          {
            "region": "UKF24"
          }
        ]
      }
    ],
    "title": "CXM Case Workftow Management",
    "status": "complete",
    "legalBasis": {
      "id": "32014L0024",
      "scheme": "CELEX"
    },
    "description": "direct award via G cloud framework for cloud software",
    "classification": {
      "id": "72212220",
      "scheme": "CPV",
      "description": "Internet and intranet software development services"
    },
    "procurementMethod": "limited",
    "mainProcurementCategory": "services",
    "procurementMethodDetails": "Award procedure without prior publication of a call for competition",
    "procurementMethodRationale": "direct awarded based on continuation of existing service",
    "procurementMethodRationaleClassifications": [
      {
        "id": "D_REPETITION_EXISTING",
        "scheme": "TED_PT_AWARD_CONTRACT_WITHOUT_CALL",
        "description": "New works/services, constituting a repetition of existing works/services and ordered in accordance with the strict conditions stated in the directive"
      }
    ]
  },
  "parties": [
    {
      "id": "GB-FTS-141898",
      "name": "West Northamptonshire Council",
      "roles": [
        "buyer"
      ],
      "address": {
        "region": "UKF24",
        "locality": "Northampton",
        "postalCode": "NN11ED",
        "countryName": "United Kingdom",
        "streetAddress": "Angel Street"
      },
      "details": {
        "url": "http://www.westnorthants.gov.uk",
        "classifications": [
          {
            "id": "REGIONAL_AUTHORITY",
            "scheme": "TED_CA_TYPE",
            "description": "Regional or local authority"
          },
          {
            "id": "01",
            "scheme": "COFOG",
            "description": "General public services"
          }
        ]
      },
      "identifier": {
        "legalName": "West Northamptonshire Council",
        "noIdentifierRationale": "notOnAnyRegister"
      },
      "contactPoint": {
        "name": "Peter Scott",
        "email": "peter.scott@westnorthants.gov.uk"
      }
    },
    {
      "id": "GB-COH-08538777",
      "name": "Jadu Creative Limited",
      "roles": [
        "supplier"
      ],
      "address": {
        "region": "UKH24",
        "locality": "Bedford",
        "countryName": "United Kingdom"
      },
      "details": {
        "scale": "large"
      },
      "identifier": {
        "id": "08538777",
        "scheme": "GB-COH",
        "legalName": "Jadu Creative Limited"
      }
    },
    {
      "id": "GB-FTS-136",
      "name": "High Court of England and Wales",
      "roles": [
        "reviewBody"
      ],
      "address": {
        "locality": "London",
        "countryName": "United Kingdom"
      },
      "identifier": {
        "legalName": "High Court of England and Wales"
      }
    }
  ],
  "language": "en",
  "contracts": [
    {
      "id": "048962-2026-1",
      "value": {
        "amount": 724176,
        "currency": "GBP"
      },
      "status": "active",
      "awardID": "048962-2026-1",
      "dateSigned": "2026-05-18T00:00:00+01:00"
    }
  ],
  "initiationType": "tender"
}
Complete JSON history (1 releases)
26 May 2026 · 048962-2026 · award, contract
{
  "id": "048962-2026",
  "tag": [
    "award",
    "contract"
  ],
  "bids": {
    "statistics": [
      {
        "id": "1",
        "value": 1,
        "measure": "bids",
        "relatedLot": "1"
      }
    ]
  },
  "date": "2026-05-26T15:45:32+01:00",
  "ocid": "ocds-h6vhtk-06a412",
  "buyer": {
    "id": "GB-FTS-141898",
    "name": "West Northamptonshire Council"
  },
  "awards": [
    {
      "id": "048962-2026-1",
      "status": "active",
      "suppliers": [
        {
          "id": "GB-COH-08538777",
          "name": "Jadu Creative Limited"
        }
      ],
      "relatedLots": [
        "1"
      ]
    }
  ],
  "tender": {
    "id": "ocds-h6vhtk-06a412",
    "lots": [
      {
        "id": "1",
        "status": "cancelled",
        "options": {
          "description": "2 x 12 month periods available for extension at a cost of 181,044 for each 12 month period"
        },
        "hasOptions": true,
        "description": "This is for lot 2 of G cloud 14 - Cloud software which was a direct award based on search",
        "awardCriteria": {
          "criteria": [
            {
              "type": "price"
            }
          ]
        }
      }
    ],
    "items": [
      {
        "id": "1",
        "relatedLot": "1",
        "deliveryAddresses": [
          {
            "region": "UKF24"
          }
        ]
      }
    ],
    "title": "CXM Case Workftow Management",
    "status": "complete",
    "legalBasis": {
      "id": "32014L0024",
      "scheme": "CELEX"
    },
    "description": "direct award via G cloud framework for cloud software",
    "classification": {
      "id": "72212220",
      "scheme": "CPV",
      "description": "Internet and intranet software development services"
    },
    "procurementMethod": "limited",
    "mainProcurementCategory": "services",
    "procurementMethodDetails": "Award procedure without prior publication of a call for competition",
    "procurementMethodRationale": "direct awarded based on continuation of existing service",
    "procurementMethodRationaleClassifications": [
      {
        "id": "D_REPETITION_EXISTING",
        "scheme": "TED_PT_AWARD_CONTRACT_WITHOUT_CALL",
        "description": "New works/services, constituting a repetition of existing works/services and ordered in accordance with the strict conditions stated in the directive"
      }
    ]
  },
  "parties": [
    {
      "id": "GB-FTS-141898",
      "name": "West Northamptonshire Council",
      "roles": [
        "buyer"
      ],
      "address": {
        "region": "UKF24",
        "locality": "Northampton",
        "postalCode": "NN11ED",
        "countryName": "United Kingdom",
        "streetAddress": "Angel Street"
      },
      "details": {
        "url": "http://www.westnorthants.gov.uk",
        "classifications": [
          {
            "id": "REGIONAL_AUTHORITY",
            "scheme": "TED_CA_TYPE",
            "description": "Regional or local authority"
          },
          {
            "id": "01",
            "scheme": "COFOG",
            "description": "General public services"
          }
        ]
      },
      "identifier": {
        "legalName": "West Northamptonshire Council",
        "noIdentifierRationale": "notOnAnyRegister"
      },
      "contactPoint": {
        "name": "Peter Scott",
        "email": "peter.scott@westnorthants.gov.uk"
      }
    },
    {
      "id": "GB-COH-08538777",
      "name": "Jadu Creative Limited",
      "roles": [
        "supplier"
      ],
      "address": {
        "region": "UKH24",
        "locality": "Bedford",
        "countryName": "United Kingdom"
      },
      "details": {
        "scale": "large"
      },
      "identifier": {
        "id": "08538777",
        "scheme": "GB-COH",
        "legalName": "Jadu Creative Limited"
      }
    },
    {
      "id": "GB-FTS-136",
      "name": "High Court of England and Wales",
      "roles": [
        "reviewBody"
      ],
      "address": {
        "locality": "London",
        "countryName": "United Kingdom"
      },
      "identifier": {
        "legalName": "High Court of England and Wales"
      }
    }
  ],
  "language": "en",
  "contracts": [
    {
      "id": "048962-2026-1",
      "value": {
        "amount": 724176,
        "currency": "GBP"
      },
      "status": "active",
      "awardID": "048962-2026-1",
      "dateSigned": "2026-05-18T00:00:00+01:00"
    }
  ],
  "initiationType": "tender"
}