Find a TenderAwardedContract award notice
Published 27 Apr 2026, 15:04 BST

Official UK procurement notice

CWC25178 - Employee Health and Wellbeing Service

Official notice

Authority: Wolverhampton City Council (Local council)

ServicesOpen procedureAbove thresholdLight touch regimeSME suitableVCSE suitableAccelerated
Published estimate£897,456≈ £299k / year · £1,076,947 inc. VAT1.1% below published estimate
Submissions closed 18 May 2026awarded 29 Jul 2026
Award (standstill) to Working on Wellbeing Ltd
Contract term 3 yrsends 30 Sept 2029 · up to 30 Sept 2030 with extensions · starts 1 Oct 2026

What is being bought

Published requirement description

The procurement procedure was an open, above threshold procedure in accordance with the Procurement Act 2023 (PA23) and is designated light touch in accordance with section 9 of PA23.

City of Wolverhampton Council has procured a professional service supplier for the provision of an Occupational Health service and Employee Assistance Programme from October 2026 for its workforce of approximately 4,500 employees.

The proposed provision will ensure continued compliance with key legal obligations under the Health and Safety at Work Act 1974 and the Equality Act 2010. It will provide a structured framework for prevention, early intervention, and rehabilitation, supporting safe working practices and reducing health-related risks; supporting the Council to meet its duty of care to protect employee health and safety, make reasonable adjustments for those with disabilities and promote equality in the workplace.

Occupational Health: this service engages with a professional service supplier for the provision of an Occupational Health Service (OH). The service will deliver a high quality, clinical service that will support the Council to undertake health assessments such as (but not limited to); pre-employment checks, management referrals (nurse or physician lead), medical ill-health retirement assessments and health surveillance (noise, respiratory, Hand Arm Vibration (HAVs), driving, skin, night working etc).

Employee Assistance Programme (EAP): this service will implement a 24/7, 365 days a year Employee Assistance Programme (EAP) to provide a confidential counselling and information service to assist employees with personal or work-related problems that may be affecting health, wellbeing and/or performance. Counsellors delivering this service will be a BACP-accredited registered providers or equivalent (or equivalent accreditation).

This contract may be utilised by other Contracting Authorities (public sector bodies) that have an agreement with the Council through a Service Level Agreement (SLA). These may include but are not limited to schools, academies and tenant management organisations (as listed below). Services will be provided to Service Users in these Contracting Authorities; however, the Contract will continue to be managed by the Council. Orders will be raised and invoices paid by the City of Wolverhampton Council.

The list of Third-Party Organisations will be subject to change throughout the duration of the Contract and will be notified to the provider via a deed of Variation, annually. The existing list of known contracting authorities (via agreed SLA) are appended to the contract - Annex 1 - which are subject to change prior to initial contract execution.

List of Schools, Academies and Tenant Management Organisations with SLAs.

Academy

  • Kingswood Academy Trust

Academy - Manor MAT

  • Brindley Heath
  • East Park Academy
  • Foley Infant School
  • Foxyards Primary School
  • Hateley Heath Primary School
  • Hill Avenue Primary School
  • Manor Primary School
  • St Alban's Church of England Primary School
  • St Thomas' Church

Academy - Secondary

  • Wood Green School (Sandwell)

Academy - Wulfruna

  • Fallings Park Primary School
  • Merridale Primary School

Academy Maintained

  • Westacre Infant School

Infant Maintained

  • Christ Church (C of E) Infant and Nursery School

Junior Maintained

  • Christ Church (C of E) Junior School

Nursery Maintained

  • Bushbury Nursery School
  • Windsor Nursery School

Primary Maintained

  • Bilston Church of England Primary School
  • Bushbury Hill Primary School
  • Claregate Primary School
  • Eastfield Primary School
  • Graiseley Primary School
  • Long Knowle Primary School
  • Loxdale Primary School
  • Rakegate Primary School
  • St Luke's Church of England Aided Primary school
  • St Paul's Church of England School (Aided)
  • Stow Heath Primary School
  • Stowlawn Primary School
  • Whitgreave Primary School
  • Wilkinson Primary School
  • Wodensfield Primary School
  • Wood End Primary School

Secondary Maintained

  • Colton Hills School
  • St Matthias School

Special Maintained

  • Green Park School

Tenant Management Organisation

  • Bushbury Hill Estate Management Board
  • Dovecotes TMO
  • New Park Village TMO

List of all Schools, Academies and Tenant Management Organisations in Wolverhampton, which may utilise the contract over the course of its duration (subject to signing of SLA):

Nursery Schools

  • Ashmore Park Nursery School
  • Bilston Nursery School
  • Bushbury Nursery School
  • Eastfield Nursery School
  • Low Hill Nursery School
  • Phoenix Nursery School
  • Windsor Nursery

Infant Schools

  • Christ Church (Church of England)

Infant School and Nursery

  • Westacre Infant School

Junior Schools

  • Christ Church, Church of England Junior School
  • Uplands Junior School

Primary Schools

  • Bantock Primary School
  • Berrybrook Primary School
  • Bilston Church of England Primary School
  • Bushbury Hill Primary School
  • Bushbury Lane Academy
  • Castlecroft Primary School
  • Claregate Primary School
  • Corpus Christi Catholic Primary Academy
  • D'Eyncourt Primary School
  • Dovecotes Primary School
  • Dunstall Hill Primary School
  • East Park Academy
  • Eastfield Primary School
  • Edward the Elder Primary School
  • Elston Hall Primary School
  • Fallings Park Primary School
  • Field View Primary School
  • Goldthorn Park Primary School
  • Graiseley Primary School
  • Grove Primary School
  • Hill Avenue Academy
  • Holy Rosary Catholic Primary Academy
  • Holy Trinity Catholic Primary School
  • Lanesfield Primary School
  • Long Knowle Primary School
  • Loxdale Primary School
  • Manor Primary School
  • Merridale Primary School
  • Nishkam Primary School Wolverhampton
  • Northwood Park Primary School
  • Oak Meadow Primary School
  • Palmers Cross Primary School
  • Parkfield Primary School
  • Perry Hall Primary School
  • Rakegate Primary School
  • Springdale Primary School
  • Spring Vale Primary School
  • SS Mary and John's Catholic

Primary Academy

  • SS Peter and Paul Catholic

Primary Academy and Nursery

  • St Alban's C of E Academy
  • St Andrew's Church of England Primary School
  • St Anthony's Catholic Primary Academy
  • St Bartholomew's Church of England Primary School
  • St Jude's Church of England

St Luke's Church of England (Aided) Primary School

  • St Martin's Church of England Primary School
  • St Mary's Catholic Primary Academy
  • St Michael's Catholic Primary Academy and Nursery
  • St Michael's Church of England Aided Primary School
  • St Patrick's Catholic Primary Academy
  • St Paul's Church of England Aided Primary School
  • St Stephen's Church of England Primary School
  • St Teresa's Catholic Primary Academy
  • St Thomas' Church of England Primary Academy
  • Stow Heath Primary School
  • Stowlawn Primary School
  • The Royal School Wolverhampton
  • Trinity Church of England Primary Academy
  • Villiers Primary School
  • Warstones Primary School
  • Wednesfield Technology Primary
  • West Park Primary School
  • Whitgreave Primary School
  • Wilkinson Primary School
  • Woden Primary School
  • Woodfield Primary School
  • Wood End Primary School
  • Woodthorne Primary School
  • Wodensfield Primary School

Secondary Schools

  • Aldersley High School
  • Colton Hills Community School
  • Coppice Performing Arts School
  • Heath Park- Highfields School
  • Moreton School- Moseley Park
  • Ormiston NEW Academy
  • Ormiston SWB Academy
  • Our Lady and St Chad Catholic Academy
  • S. Peter's Collegiate Academy
  • Smestow Academy
  • St Edmund's Catholic Academy
  • St Matthias School
  • St Regis C of E Academy
  • The Khalsa Academy Wolverhampton
  • The Royal School Wolverhampton
  • Thomas Telford University Technical College
  • Wednesfield Academy
  • Wolverhampton Girls' High School

Special Schools

  • Broadmeadow Special School
  • Green Park School
  • Penn Fields School
  • Penn Hall School
  • Pine Green Academy
  • Tettenhall Wood School
  • Westcroft School
  • Wolverhampton Vocational Training Centre

Pupil Referral Centres

  • Kairos Academy (KS3), part of The Black country Alternative Provision
  • Evergreen Academy
  • Kairos Academy (KS4), part of The Black country Alternative Provision
  • Vireo Academy, part of The Black country Alternative Provision

Tenant Management Organisation

  • Bushbury Hill Estate Management Board
  • Dovecotes TMO
  • New Park Village TM
  • No preliminary market engagement: This is a republication of a previous tender. A Preliminary Market Engagement (PME) was undertaken, and a PME notice was published accordingly. A market‑warming pack has been included within the tender documentation. The details of the PME notice are set out below: UK2: Preliminary market engagement notice - Procurement Act 2023 Notice identifier: 2025/S 000-073428 Procurement identifier (OCID): ocds-h6vhtk-05e027 Published 13 November 2025, 10:28am

CPV: Company health services · Guidance and counselling services

The lotProcurement structure

single lot · value published
Lot #1AwardedRenewal 3 yrsSMEVCSEPublished value£897,456
Contract period: 1 Oct 2026 – 30 Sept 2029 (3 yrs) · up to 30 Sept 2030 with extensionsValue: £897,456 exc. VAT · £1,076,947 inc. VAT
Delivery: West MidlandsEligibility: SME eligibleVCSE eligible
Extensions: The initial term will be for 3 (Three) years, with the option for 1(One) year extension.
Pre-qualification & selection criteria (PQQ)2
  • Economic & financial standing

    As stipulated in the tender pack.

  • Technical & professional ability

    As stipulated in the tender pack.

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored
Quality: 65%Price: 35%
Published sub-criteria (2)
  • Quality Questions: 65%
  • Pricing Criteria: 35%
Published award criteria (2)
  • Quality Questions: There are eight Quality Questions, including Equality, Diversity and Inclusion and Social Value. Please note that three of these questions have been amended, while the remaining questions remain unchanged from the previous tender. Please ensure that your responses to the three amended questions fully address the updated requirements. Question 1 - Service Delivery Question 3 - Implementation Plan Question 6 - Health Surveillance
  • Pricing Criteria: Please complete the Pricing Schedule which has also been amended to include clear and specific requirements.
Conditions of participation2
  • Economic & financial standing

    As stipulated in the tender pack.

  • Technical & professional ability

    As stipulated in the tender pack.

What this means for your bid
  • Price carries 35 of 100 points: a 10% discount moves about 3.5 points. The method statement decides this lot, not the discount.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record
Procedure method
Open procedure
Legal basis
UKPGA · 2023/54 Procurement Act 2023
Procurement category
Services
Notice status
Awarded
Procurement threshold
Above threshold (FTS publication)
Regulatory regime
Light touch regime
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Unspecified in notice
Recurring procurement
Unspecified in notice
First published
27 Apr 2026, 15:04 BST
Last source update
11 Aug 2026, 16:19 BST
Award evaluation window
Submission end – 23 Jul 2026
FTS notice number
2026/S 000-038124
Accelerated
Light touch contract
Latest notice
Contract award notice (UK6)
Classification (CPV)
Company health servicesGuidance and counselling services
Delivery area
West Midlands (UKG39)
Official registry OCID
ocds-h6vhtk-068bd1 Find a Tender
Review and risk notes
Risks

As stipulated in the Tender Pack

How it was run

Official notice
Submission deadline
18 May 2026, 12:00 BST
Clarification deadline
6 May 2026, 12:00 BST
Electronic submission
Allowed
Accepted languages
en
Detailed submission instructions & authority contactsFrom official release

Please ensure you are registered at www.wolverhamptontenders.com ↗ to access all the tender documents, registration is free.

Timeline

27 Apr 2026 → 1 Oct 2026 · 8 dates
  1. Tender notice published178 days ago
    27 Apr 2026, 15:04 BST
  2. Clarification questions by169 days ago
    6 May 2026, 12:00 BST
  3. Submission deadline157 days ago
    18 May 2026, 12:00 BST
  4. Award decision expected by91 days ago
    23 Jul 2026, 23:59 BST
  5. Assessment summaries sent73 days ago
    11 Aug 2026, 00:00 BST
  6. Latest notice published72 days ago
    11 Aug 2026, 16:19 BST
  7. Standstill ends63 days ago
    20 Aug 2026, 23:59 BST
  8. Contract starts22 days ago
    1 Oct 2026, 00:00 BST

Notice history

4 events · 2 releases on Find a Tender · since 27 Apr 2026
  1. Tender notice published
    27 Apr 2026, 15:04 BST
    UK4
  2. Contract award notice published
    11 Aug 2026, 16:19 BST
    UK6
  3. Status changed to complete
    11 Aug 2026, 16:19 BST
  4. Contract signature expected
    31 Aug 2026, 23:59 BST
    scheduled

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 1
Awarded value £888,0641 award exc. VAT
Bids received 76 from SMEs
Awarded toValueDateStatus
Working on Wellbeing LtdCWC251781 Oct 2026 – 30 Sept 2029 · up to 30 Sept 2030Extensions: The initial term will be for 3 (Three) years, with the option for 1(One) year extension.£888,06429 Jul 2026standstill to 20 Aug 2026Standstill

Bid statistics published by the authority

BidsSMEVCSEValid bid range
7final-stage tenders · 10 at stage one60—

Contracting authority & participating public bodies

Wolverhampton City Council

Contracting authorityPublic authority - sub-central government GB-PPON: PVBV-7568-LBLL Civic Centre, St Peter's Square, Wolverhampton, West Midlands, WV1 1SHContact email

Bidders & participating suppliers

1 commercial party on the notice
  • OPTIMA HEALTH UK LIMITEDAwarded supplierGB-COH: 08544676 Meadow Court, 2 Hayland Street, Sheffield, England, Yorkshire & Humber, S9 1BYContact email

Official documents & specifications (3)

Official links; attachments are not copied

Tender pack and attachments

  • Bidding documents and specificationstenderBidding documents and specificationsThe following documents will form the Tender Pack - CWC25178 - Invitation to Tender - CWC25178 - Instruction to Tender - Appendix B: Our Council Our Plan - Appendix B: Employee Health and Support Service Specification - Appendix B: Pricing Schedule - Appendix D: Draft Contract Te…

Notices published for this procedure

  • Contract award notice awardContract award noticeUK6Contract award notice on Find a Tender
  • Tender notice tenderTender noticeUK4Tender notice on Find a Tender