Find a TenderAwardedContract details notice
Published 21 May 2025, 09:24 BST

Official UK procurement notice

CWC24119 - Specialist Domestic Abuse Services - Lot 1: Domestic abuse specialist support in safe accommodation

Official notice

Authority: Wolverhampton City Council (Local council)

5 lotsServicesOpen procedureAbove thresholdLight touch regimeSME suitableVCSE suitable
Published estimate£8,460,200envelope for 5 lots · £10,152,240 inc. VAT · 1 value update
Submissions closed 28 Jan 2026awarded 15 Apr 2026
Awarded to The Haven Wolverhampton +2 more5 awards
Contract term Varies by lotfirst lot 3 yrs from 2 Jul 2026 · see each lot

What is being bought5 lots · detail below

Published requirement description

This service provides specialist domestic abuse support within refuge and dispersed safe accommodation settings (across a minimum of 28 units). It will offer trauma-informed, person-centred interventions alongside a safe physical space to encourage recovery, independence, and empowerment. Through a step-down and move-on pathway, the service will aim to support victims into longer-term, stable housing, and help victims to thrive in a life free from abuse.

This service will also provide accommodation-based support for victims with complex needs (across an additional minimum of four units), who are often unable to access support in traditional refuge settings.

CPV: Social work and related services

Lots and requirements (5)Procurement structure

5 lots · all with a published value (£8,460,200 together) · same conditions of participation on every lot · evaluation weights differ by lot
Lot #1Domestic abuse specialist support in safe accommodationAwardedRenewal 3 yrsSMEVCSEPublished value£4,544,000

The source published no individual description for this lot.

Contract period: 2 Jul 2026 – 1 Jul 2029 (3 yrs) · up to 1 Jul 2033 with extensionsValue: £4,544,000 exc. VAT · £5,452,800 inc. VAT
Delivery: West MidlandsEligibility: SME eligibleVCSE eligible
Extensions: The initial term will be for 3 (Three) years, with 2 (Two) separate extension options of up to 2 (Two) year periods.
Pre-qualification & selection criteria (PQQ)2
  • Economic & financial standing

    As stipulated in the Tender Pack.

  • Technical & professional ability

    As stipulated in the Tender Pack.

Lot #2Domestic abuse specialist support for women and their children in the communityAwardedRenewal 3 yrsSMEVCSEPublished value£1,890,000

The source published no individual description for this lot.

Contract period: 2 Jul 2026 – 1 Jul 2029 (3 yrs) · up to 1 Jul 2033 with extensionsValue: £1,890,000 exc. VAT · £2,268,000 inc. VAT
Delivery: West MidlandsEligibility: SME eligibleVCSE eligible
Extensions: The initial term will be for 3 (Three) years, with 2 (Two) separate extension options of up to 2 (Two) year periods.
Pre-qualification & selection criteria (PQQ)2
  • Economic & financial standing

    As stipulated in the Tender Pack.

  • Technical & professional ability

    As stipulated in the Tender Pack.

Lot #3Domestic abuse specialist support for menAwardedRenewal 3 yrsSMEVCSEPublished value£676,200

The source published no individual description for this lot.

Contract period: 2 Jul 2026 – 1 Jul 2029 (3 yrs) · up to 1 Jul 2033 with extensionsValue: £676,200 exc. VAT · £811,440 inc. VAT
Delivery: West MidlandsEligibility: SME eligibleVCSE eligible
Extensions: The initial term will be for 3 (Three) years, with 2 (Two) separate extension options of up to 2 (Two) year periods.
Pre-qualification & selection criteria (PQQ)2
  • Economic & financial standing

    As stipulated in the Tender Pack.

  • Technical & professional ability

    As stipulated in the Tender Pack.

Lot #4Sanctuary support for victims of domestic abuse at homeAwardedRenewal 3 yrsSMEVCSEPublished value£850,000

The source published no individual description for this lot.

Contract period: 2 Jul 2026 – 1 Jul 2029 (3 yrs) · up to 1 Jul 2031 with extensionsValue: £850,000 exc. VAT · £1,020,000 inc. VAT
Delivery: West MidlandsEligibility: SME eligibleVCSE eligible
Extensions: The initial term will be for 3 (Three) years, with 1 (one) extension option of up to a 2 (Two) year period.
Pre-qualification & selection criteria (PQQ)2
  • Economic & financial standing

    As stipulated in the Tender Pack.

  • Technical & professional ability

    As stipulated in the Tender Pack.

Lot #5Specialist counselling and therapy support for adult victims of domestic abuse.AwardedRenewal 3 yrsSMEVCSEPublished value£500,000

The source published no individual description for this lot.

Contract period: 2 Jul 2026 – 1 Jul 2029 (3 yrs) · up to 1 Jul 2031 with extensionsValue: £500,000 exc. VAT · £600,000 inc. VAT
Delivery: West MidlandsEligibility: SME eligibleVCSE eligible
Extensions: The initial term will be for 3 (Three) years, with 1 (one) extension option of up to a 2 (Two) year period.
Pre-qualification & selection criteria (PQQ)2
  • Economic & financial standing

    As stipulated in the Tender Pack.

  • Technical & professional ability

    As stipulated in the Tender Pack.

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
Conditions of participation · identical on every lot2
  • Economic & financial standing

    As stipulated in the Tender Pack.

  • Technical & professional ability

    As stipulated in the Tender Pack.

What this means for your bid
  • Price carries 30 points on every lot: a 10% discount moves about 3 points.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record
Procedure method
Open procedure
Legal basis
UKPGA · 2023/54 Procurement Act 2023
Procurement category
Services
Notice status
Awarded
Procurement threshold
Above threshold (FTS publication)
Regulatory regime
Light touch regime
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Unspecified in notice
Recurring procurement
Unspecified in notice
First published
21 May 2025, 09:24 BST
Last source update
4 Sept 2026, 09:57 BST
Award evaluation window
Submission end – 24 Feb 2026
Authority reference
CWC24119
FTS notice number
2025/S 000-084394
Latest notice
Contract details notice (UK7)
Classification (CPV)
Social work and related services
Delivery area
West Midlands (UKG39)
Official registry OCID
ocds-h6vhtk-0519c0 Find a Tender
Contract terms summary

As stipulated in the Tender Pack.

Review and risk notes
Risks

As stipulated in the Tender Pack.

How it was run

Official notice
Submission deadline
28 Jan 2026, 12:00 GMT
Clarification deadline
12 Jan 2026, 12:00 GMT
Electronic submission
Allowed
Accepted languages
en
Detailed submission instructions & authority contactsFrom official release

Please ensure your organisation is registered at www.wolverhamtptontenders.com ↗, registration is free and tenderers must be registered to be able to access the tender pack and submit a bid.

Please note the estimated award decision date for the various lots is as follows:

Lot 1 : 24 February 2026

Lots 2-5 : 17 March 2026

Timeline

21 May 2025 → 4 Sept 2026 · 11 dates
  1. Planning notice published
    21 May 2025, 09:24 BST
  2. Market engagement366 days ago
    15 Oct 2025, 23:59 BST

    Individual drop-in slots via Microsoft Teams will be held on:

    • 15 October 2025 from 2-3pm

    To register your interest in attending an engagement event, please complete and submit the form available at forms.office.com/e/b35eyEtygp ↗.

    Alternatively, you may send your organisation's name and a contact email address to [email protected]. An invite for the event(s) you specify will be forwarded to the address you provide.

  3. Next notice expected330 days ago
    20 Nov 2025, 23:59 GMT
  4. Tender notice published302 days ago
    18 Dec 2025, 13:37 GMT
  5. Clarification questions by277 days ago
    12 Jan 2026, 12:00 GMT
  6. Submission deadline261 days ago
    28 Jan 2026, 12:00 GMT
  7. Award decision expected by234 days ago
    24 Feb 2026, 23:59 GMT
  8. Assessment summaries sent180 days ago
    20 Apr 2026, 00:00 BST
  9. Standstill ends170 days ago
    29 Apr 2026, 23:59 BST
  10. Contract starts107 days ago
    2 Jul 2026, 00:00 BST
  11. Latest notice published42 days ago
    4 Sept 2026, 09:57 BST

Notice history

16 events · 9 releases on Find a Tender · since 21 May 2025
  1. Pipeline notice published
    21 May 2025, 09:24 BST
    UK1
  2. Preliminary market engagement notice published
    23 May 2025, 14:03 BST
    UK2
  3. Preliminary market engagement notice published
    3 Sept 2025, 12:19 BST
    UK2
  4. Preliminary market engagement notice published
    7 Oct 2025, 09:16 BST
    UK2
  5. Tender notice published
    18 Dec 2025, 13:37 GMT
    UK4
  6. Published value published: £8,460,200
    18 Dec 2025, 13:37 GMT
  7. Status changed to active
    18 Dec 2025, 13:37 GMT
  8. Procurement method changed
    18 Dec 2025, 13:37 GMT
  9. Deadline published: 28 Jan 2026, 12:00 GMT
    18 Dec 2025, 13:37 GMT
  10. Contract award notice published
    19 Mar 2026, 16:29 GMT
    UK6
  11. Status changed to complete
    19 Mar 2026, 16:29 GMT
  12. Contract award notice published
    20 Apr 2026, 15:01 BST
    UK6
  13. Contract signature expected
    20 May 2026, 23:59 BST
    scheduled
  14. Contract signature expected
    30 May 2026, 23:59 BST
    scheduled
  15. Contract details notice published
    4 Sept 2026, 09:55 BST
    UK7
  16. Contract details notice published
    4 Sept 2026, 09:57 BST
    UK7
Routine re-releases (9)
  • 2026-03: 1 release · 19 Mar 2026
  • 2025-12: 1 release · 18 Dec 2025
  • 2025-10: 1 release · 7 Oct 2025
  • 2025-09: 1 release · 3 Sept 2025
  • 2025-05: 2 releases · 21 May 2025, 23 May 2025

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 5
Awarded value £6,965,5255 awards exc. VAT
Bids received 1313 from SMEs
Contracts signed 5latest 2 Jul 2026
Awarded toValueDateStatus
Lot 1 · Domestic abuse specialist support in safe accommodation1 award
The Haven WolverhamptonSMEVCSECWC24119 Lot 1: Domestic abuse specialist support in safe accommodation2 Jul 2026 – 1 Jul 2029 · up to 1 Jul 2033Extensions: The initial term will be for 3 (Three) years, with 2 (Two) separate extension options of up to 2 (Two) year periods.£3,058,82019 Mar 2026Awarded
Lot 2 · Domestic abuse specialist support for women and their children in the community1 award
The Haven WolverhamptonSMEVCSE2 Jul 2026 – 1 Jul 2029 · up to 1 Jul 2033Extensions: The initial term will be for 3 (Three) years, with 2 (Two) separate extension options of up to 2 (Two) year periods£1,889,97715 Apr 2026Awarded
Lot 3 · Domestic abuse specialist support for men1 award
Black Country Women's AidVCSE2 Jul 2026 – 1 Jul 2029 · up to 1 Jul 2033Extensions: The initial term will be for 3 (Three) years, with 2 (Two) separate extension options of up to 2 (Two) year periods.£671,99815 Apr 2026Awarded
Lot 4 · Sanctuary support for victims of domestic abuse at home1 award
The Haven WolverhamptonSMEVCSE2 Jul 2026 – 1 Jul 2029 · up to 1 Jul 2031Extensions: The initial term will be for 3 (Three) years, optional extension period of up to 2 (Two) year.£847,96215 Apr 2026Awarded
Lot 5 · Specialist counselling and therapy support for adult victims of domestic abuse.1 award
Base 25SMEVCSE1 Jul 2026 – 1 Jul 2029 · up to 1 Jul 2031Extensions: The initial term will be for 3 (Three) years, optional extension period of up to 2 (Two) year.£496,76815 Apr 2026Awarded

Contracts

  • Contract 1 · The Haven WolverhamptonSMEVCSE

    Signed
    2 Jul 2026
    Value
    £3,058,820
    Period
    2 Jul 2026 – 1 Jul 2029 · up to 1 Jul 2033 with extensions
    Status
    active
    Extensions
    The initial term will be for 3 (Three) years, with 2 (Two) separate extension options of up to 2 (Two) year periods.
  • Contract 2 · The Haven WolverhamptonSMEVCSE

    Signed
    2 Jul 2026
    Value
    £1,889,977
    Period
    2 Jul 2026 – 1 Jul 2029 · up to 1 Jul 2033 with extensions
    Status
    active
    Extensions
    The initial term will be for 3 (Three) years, with 2 (Two) separate extension options of up to 2 (Two) year periods.
  • Contract 3 · Black Country Women's AidVCSE

    Signed
    2 Jul 2026
    Value
    £671,998
    Period
    2 Jul 2026 – 1 Jul 2029 · up to 1 Jul 2033 with extensions
    Status
    active
    Extensions
    The initial term will be for 3 (Three) years, with 2 (Two) separate extension options of up to 2 (Two) year periods.
  • Contract 4 · The Haven WolverhamptonSMEVCSE

    Signed
    2 Jul 2026
    Value
    £847,962
    Period
    2 Jul 2026 – 1 Jul 2029 · up to 1 Jul 2031 with extensions
    Status
    active
    Extensions
    The initial term will be for 3 (Three) years, optional extension period of up to 2 (Two) year.
  • Contract 5 · Base 25SMEVCSE

    Signed
    2 Jul 2026
    Value
    £496,768
    Period
    2 Jul 2026 – 1 Jul 2029 · up to 1 Jul 2031 with extensions
    Status
    active
    Extensions
    The initial term will be for 3 (Three) years, optional extension period of up to 2 (Two) year.

Bid statistics published by the authority

LotBidsSMEVCSEValid bid range
2 · Domestic abuse specialist support for women and their children in the community2final-stage tenders21—
3 · Domestic abuse specialist support for men4final-stage tenders42—
4 · Sanctuary support for victims of domestic abuse at home4final-stage tenders41—
5 · Specialist counselling and therapy support for adult victims of domestic abuse.3final-stage tenders32—

Contracting authority & participating public bodies

Wolverhampton City Council

Contracting authorityPublic authority - sub-central government GB-PPON: PVBV-7568-LBLL Civic Centre, St Peter's Square, Wolverhampton, West Midlands, WV1 1SHContact email

Bidders & participating suppliers

3 commercial parties on the notice
  • BASE 25Awarded supplierGB-COH: 03514910 29 - 31 Temple Street, Wolverhampton, England, West Midlands, WV2 4ANContact email
  • Black Country Women's AidAwarded supplierGB-COH: 02791788 Landchard House, Victoria Street, West Bromwich, England, West Midlands, B70 8HYContact email
  • The Haven WolverhamptonAwarded supplierGB-COH: 03159029 18 Waterloo Road, Wolverhampton, West Midlands, West Midlands, WV1 4BLContact email

Official documents & specifications (16)

Official links; attachments are not copied

Tender pack and attachments

  • Bidding documents and specificationstenderBidding documents and specificationsAppendix B: Lot 1 - Service specification. Appendix B: Lot 1 -Pricing Schedule. Appendix B: Lot 2 - Service specification. Appendix B: Lot 3 - Service specification. Appendix B: Lot 4 - Service specification. Appendix B: Lot 5 - Service specification. Appendix D: Contract Terms a…

Notices published for this procedure

  • Contract details notice contractContract details noticeUK7Contract details notice on Find a Tender
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