Find a TenderAwarded
Published 2 May 2023, 11:59 BST

Official UK procurement notice

CWC22149 - The Provision of Interpretation and Translation Services

Official notice

Authority: Wolverhampton City Council (Local council)

ServicesOpen procedure
Awarded value£320,000published contract · exc. VAT
Submissions closed 5 Jun 2023awarded 3 Mar 2024
Awarded to Word360 Ltd

What is being bought

Published requirement description

City of Wolverhampton Council has a responsibility to meet the communication support needs of all service users and employees and to provide appropriate access to interpretation, translation and transcription services when needed. The Council is now looking to commission the Interpretation, Translation and Transcript services required.

The service will cover a wide range of community languages, taking account of the diversity that exists within the City of Wolverhampton. Census data has identified that there is an increased level of ethnic minority communities living in Wolverhampton (45%). Data is also available through ‘Wolverhampton on Profile’ Census 2021. We believe there are approximately 80 spoken languages in Wolverhampton.

The service will support client departments across the council, including Adult Social Care and Children’s Services where sensitive /complex interpretation and translations will be required for service users with support requirements/communication needs.

CPV: Translation services

The lotProcurement structure

single lot · no lot value published
Lot #1Awarded
Delivery: West Midlands
Variant bids: not allowed

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored
Quality: 60%Price: 40%
Published award criteria (2)
  • Quality: 60
  • Price: 40
What this means for your bid
  • Price carries 40 of 100 points: a 10% discount moves about 4 points. The method statement decides this lot, not the discount.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record
Procedure method
Open procedure
Legal basis
CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category
Services
Notice status
Awarded
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Yes (GPA)
Recurring procurement
No (one-off requirement)
First published
2 May 2023, 11:59 BST
Last source update
22 Mar 2024, 15:40 GMT
Award evaluation window
5 Jun 2023 – …
Authority reference
DN667229
FTS notice number
2024/S 000-009451
Classification (CPV)
Translation services
Delivery area
West Midlands (UKG)
Official registry OCID
ocds-h6vhtk-03c586 Find a Tender

How it was run

Official notice
Run through: portal not identified
Language: EN
Submission deadline
5 Jun 2023, 12:00 BST
Submission channel
{"electronicSubmission"}
Accepted languages
en
Bids opened
5 Jun 2023, 12:00 BST
Detailed submission instructions & authority contactsFrom official release

Timeline

5 Jun 2023 → 22 Mar 2024 · 3 dates
  1. Submission deadline
    5 Jun 2023, 12:00 BST
  2. Bids opened
    5 Jun 2023, 12:00 BST
  3. Notice published
    22 Mar 2024, 15:40 GMT

Notice history

1 event · 2 releases on Find a Tender
  1. Status changed to complete
    22 Mar 2024, 15:40 GMT

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 1
Awarded value £320,0001 contract exc. VAT
Bids received 17
Contracts signed 1latest 3 Mar 2024
Awarded toValueDateStatus
Word360 LtdSME£320,000 †—Awarded

Contracts

  • Contract 009451-2024-1 · Word360 LtdSME

    Signed
    3 Mar 2024
    Value
    £320,000
    Status
    active

Bid statistics published by the authority

LotBidsSMEVCSEValid bid range
City of Wolverhampton Council has a responsibility to meet the communication support…17bids———
Whole notice———£1 – £320,000

Contracting authority & participating public bodies

Wolverhampton City Council

Contracting authorityLocal CouncilRegional or local authorityGeneral public services Civic Centre, St Peters Square, Wolverhampton, West Midlands, WV1 1RLContact name, email, phone Published organisation website ↗

Dispute resolution & review bodies

  • Head of Governance, City of Wolverhampton CouncilReview body Wolverhampton

Bidders & participating suppliers

1 commercial party on the notice
  • Word360Awarded supplier 6 The Cloisters, 12 George Road, West Midlands, B15 1NP

Official documents & specifications

Official links; attachments are not copied

No document links were published on the notice.