Official UK procurement notice
Customer Rewards Solution · UK public procurement notice
Authority: Stonewater Limited (Public body)
What is being bought
Published requirement descriptionThe procurement for a Service Provider to manage and run a Rewards Platform for customers. Stonewater are looking for a Service Provider with the expertise in providing a rewards and discount solution who can provide this solution through a digital platform or methtod for Stonewater's customers. The rewards solution will be aimed at customers only with the aim of encouraging behaviours that support Stonewater's aims of working digitally and maintaining rent accounts. The Solution will require the Service Provider to vet organisations Stonewater’s customers will receive Discount or rewards from. They will also manage the platform and any issues with the platform that arise to ensure a streamlined and quality experience for Stonewater’s customers.
The Contract spend advised is based on the expected spend for the rewards program anticipating lower spends at the start of the solution progressing towards higher spend with successful return on investment.
CPV: Presents and rewards
The lotProcurement structure
single lot · value publishedLot #1To provide a rewards solution for customersRenewalPublished value£700,000
To provide a rewards solution for customers. Additional information: The Budget is based on a successful contract with evidenced return on investment leading to more spend through a rewards program.
What it takes to wini
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Evaluation split and conditions of participation as published; the tender pack may add morei
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Published sub-criteria (2)
- Technical Questions: 10
- Pricing Schedule: 10
Published award criteria (2)
- Technical Questions: 10
- Pricing Schedule: 10
- Suitability
Must have access to a range of organisations that can provide discounts and rewards for customers.
Must have a digital solution to advertise and offer the discounts and rewards to Stonewater's customers.
- Price carries 10 of 20 points: a 10% discount moves about 1 point. This one is won on the number: sharpen the price before polishing the prose.
Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.
Procedure terms & legal framework
From the official record · publisher note attached- Procedure method
- Open procedure
- Legal basis
- CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
- Procurement category
- Goods
- Notice status
- Closed
- Procurement threshold
- Unspecified in notice
- Regulatory regime
- Standard
- Commercial structure
- Stand-alone contract (no framework)
- Competition type
- Competitive procedure
- GPA / WTO covered
- Unspecified in notice
- Recurring procurement
- No (one-off requirement)
- First published
- 16 Aug 2021, 16:15 BST
- Last source update
- 16 Aug 2021, 16:15 BST
- Award evaluation window
- 16 Sept 2021 – …
- Authority reference
00079-CE- FTS notice number
2021/S 000-019975- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-02d575Find a Tender
- Electronic trading
- e-invoicing allowed · electronic ordering · electronic payment
Publisher note: The contracting authority considers that this contract may be suitable for economic operators that are small or medium enterprises (SMEs). However, any selection of tenderers will be based solely on the criteria set out for the procurement. To view this notice, please click here: https://www.delta-esourcing.com/delta/viewNotice.html?noticeId=618687104 GO Reference: GO-2021816-PRO-18743770
How it was run
Official notice- Submission deadline
- 16 Sept 2021, 12:00 BST
- Submission channel
- {"written"}
- Accepted languages
- en
- Bid validity
- 270 days from the deadline
- Bids opened
- 16 Sept 2021, 12:00 BST
Timeline
16 Aug 2021 → 16 Sept 2021 · 3 dates- Notice published16 Aug 2021, 16:15 BST
- Submission deadline16 Sept 2021, 12:00 BST
- Bids opened16 Sept 2021, 12:00 BST
Contracting authority & participating public bodies
Official documents & specifications (2)
Official links; attachments are not copiedTender pack and attachments
- Economic and financial selection criteria
- Technical selection criteria