Official UK procurement notice
Customer Information Screens · UK public procurement notice
Authority: ABELLIO EAST MIDLANDS LIMITED
What is being bought2 lots · detail below
Published requirement descriptionThis Notice has been published to establish an expression of interest leading to a tender (ITT) for the provision of East Midlands Railways (EMR) 'Customer Information Screens'
East Midlands Railway are seeking the opportunity to improve the provision of Customer Information at a number of EMR managed train stations by February 2023.
East Midlands Railway inherited a number of rural stations that do not provide any platform-based information to customers about the real-time operation of train services to/from the station, a key pain point for customers. A key business objective is to also provide enhanced journey information at larger stations to assist passengers with their end to end journeys, including station wayfinding, local transport and other relevant information, including ad-hoc and marketing messaging managed via EMR internal teams.
There is an opportunity to move away from traditional Customer Information screens to provide this information using outdoor/indoor information screens or stand-alone totems.
CPV: IT services: consulting, software development, Internet and support · Internet services
Lots and requirements (2)Procurement structure
2 lots · no lot values published · win at most 2 of themLot #1Software/HardwareRenewal
East Midlands Railway are seeking the opportunity to improve the provision of Customer Information at a number of EMR managed train stations by February 2023.
East Midlands Railway inherited a number of rural stations that do not provide any platform-based information to customers about the real-time operation of train services to/from the station, a key pain point for customers. A key business objective is to also provide enhanced journey information at larger stations to assist passengers with their end to end journeys, including station wayfinding, local transport and other relevant information, including ad-hoc and marketing messaging managed via EMR internal teams.
There is an opportunity to move away from traditional Customer Information screens to provide this information using outdoor/indoor information screens or stand-alone totems.
Lot #2EnablementRenewal
East Midlands Railway are seeking the opportunity to improve the provision of Customer Information at a number of EMR managed train stations by February 2023.
East Midlands Railway inherited a number of rural stations that do not provide any platform-based information to customers about the real-time operation of train services to/from the station, a key pain point for customers. A key business objective is to also provide enhanced journey information at larger stations to assist passengers with their end to end journeys, including station wayfinding, local transport and other relevant information, including ad-hoc and marketing messaging managed via EMR internal teams.
There is an opportunity to move away from traditional Customer Information screens to provide this information using outdoor/indoor information screens or stand-alone totems.
Procedure terms & legal framework
From the official record · publisher note attached- Procedure method
- Open procedure
- Legal basis
- CELEX · 32014L0025 Utilities Contracts Regulations 2016 (Directive 2014/25/EU)
- Procurement category
- Services
- Notice status
- Closed
- Procurement threshold
- Unspecified in notice
- Regulatory regime
- Standard
- Commercial structure
- Stand-alone contract (no framework)
- Competition type
- Competitive procedure
- GPA / WTO covered
- Yes (GPA)
- Recurring procurement
- No (one-off requirement)
- First published
- 14 Jul 2022, 17:46 BST
- Last source update
- 14 Jul 2022, 17:46 BST
- Award evaluation window
- 9 Aug 2022 – …
- FTS notice number
2022/S 000-019334- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-03522eFind a Tender
Publisher note: To register your interest in this notice you should submit an expression of interest via the link in section I.3 to then receive the full tender documentation. The tender documentation must be completed and any requested supporting information uploaded to the WAX digital portal before the Tender cut-off date of the 9/08/2022. The Tender Cut-off date is the 8/04/2022 The Utilities Contracts Regulations 2016 ("Regulations") in accordance with their terms apply to this procurement. The issue of this Invitation to tender (ITT) and the selection of any Bidder and any other document, contact or conduct in connection with this ITT constitutes acceptance by East Midlands Railway that the Regulations apply to the Project covered by this ITT. The procurement process as described in this document (the ITT Process) and any subsequent contract awarded will be subject to English law and the exclusive jurisdiction of the English courts. By participating in the ITT Process a Bidder agrees to be bound by the above conditions and limitations. This Important Notice must be read in conjunction with all instructions to Bidders contained within this document. Bidder means each legal entity issued with an ITT and invited to participate in this ITT Process.
How it was run
Official notice- Submission deadline
- 9 Aug 2022, 12:00 BST
- Submission channel
- {"written"}
- Accepted languages
- en
- Participation fee
- document
- Bids opened
- 9 Aug 2022, 12:01 BST
Timeline
14 Jul 2022 → 9 Aug 2022 · 3 dates- Notice published14 Jul 2022, 17:46 BST
- Submission deadline9 Aug 2022, 12:00 BST
- Bids opened9 Aug 2022, 12:01 BST
Contracting authority & participating public bodies
Official documents & specifications
Official links; attachments are not copiedNo document links were published on the notice.