TenderlineUK
Procurement Intelligence
Official OCDS
Find a Tender
planned
Official procurement procedure

Customer Experience Programme Services

Business and management consultancy services
General management consultancy services
UK
Published value
Not published
Submission deadline Not published
Lots published1
Procurement Executive Summary
AI & Search Synopsis
Generated from official OCDS record
Tenderline Synopsis: Network Rail Infrastructure Ltd: "Customer Experience Programme Services". Published status: planned. Published value: Value not published. 1 published lot. Submission deadline not published. See the official notice for participation instructions.
Contracting AuthorityNetwork Rail Infrastructure LtdScope & CategoriesNot publishedSubmission Window
planned
No deadline published
Submission GatewayDirect notice routeLegal Basis & RegimeStandard procurementEstimated Value (exc. VAT)Not published
Bidder Intelligence · Authority Profile: Network Rail Infrastructure Ltd
Market Analytics
View Authority Profile →
Derived from OCDS awards & bid statistics
Published history for Network Rail Infrastructure Ltd. These figures describe retained records, not a forecast of bids or a measure of buyer bias.
Average Price Reduction
Not availableInsufficient comparable data
Requires at least 5 comparable procedures
Competition Density
5.5Bids / Report
3% of reports have one bid
Supplier ConcentrationNo estimate
Insufficient attributable awardsNo concentration estimate available
Payment Terms
Check noticePublished terms
Payment obligations depend on the applicable regime and contract. Consult the official documents.
Coverage: 111 active published awards; 67 bid reports (which may be per lot). Supplier values exclude multi-supplier awards, frameworks and DPS, and use GBP only. They are published award values, not payments. Price reduction compares single-lot, single-award, single-supplier GBP procedures with explicitly non-framework/non-DPS status; increases remain in the average. Unpublished data stays unknown. Awarded suppliers are winners, not all bidders.
Procedure terms
Contracting AuthorityNetwork Rail Infrastructure Ltd
Procedure methodNot published
Procurement categoryNot published
Statusplanned
Framework / DPSNot published
CompetitionNot published
Above thresholdNot published
Legal basisNot published
Tender period startsNot published
Clarification deadlineNot published
Electronic submissionNot published
Submission languagesNot published
Published15 Mar 2021, 22:56 GMT
Last source update15 Mar 2021, 22:56 GMT
Recurring procurementNot published
ClassificationBusiness and management consultancy services, General management consultancy services
Delivery area
UK
OCIDocds-h6vhtk-029be4
What is being bought
Network Rail is looking to gain a better understanding of the market ability to support us in the delivery of our Customer Experience Programme. Our intention is to appoint a supplier that can support with the future design development and delivery of the programme from the middle of 2021 to the end of the programme in 2024. Network Rail is undertaking preliminary market engagement regarding this requirement in the form of this PIN and an associated questionnaire. This PIN is issued solely for the purposes of preliminary market and is not a call for competition. Any competition will be advertised at a later date via a separate notice.
What changed
From the official release history
  1. Status changed to planned
    15 Mar 2021, 22:56 GMT
  2. Official notice release published
    15 Mar 2021, 22:56 GMT
  3. Buyer information updated
    15 Mar 2021, 22:56 GMT
Lots and requirements (1)
Published by the contracting authority
  • Lot 1 · #1
    Individual lot title not published
    planned
    Published valueNot published
    Network Rail is looking to gain a better understanding of the market ability to support us in the delivery of our Customer Experience Programme. Our intention is to appoint a supplier that can support with the future design development and delivery of the programme from the middle of 2021 to the end of the programme in 2024. Network Rail is undertaking preliminary market engagement regarding this requirement in the form of this PIN and an associated questionnaire. If you are interested in participating in the questionnaire and/or would like to find out more information regarding the potential opportunity please email Grace.Cope@networkrail.co.uk by the deadline of 17:00 on 15th April 2021 with the subject heading 'Customer Experience Services - PIN', with the following information: - Company name - Contact details (including email address)
    Contract periodNot published
    EligibilityNot published
    Options / renewalNot published
Timeline
  1. Procedure published
    15 Mar 2021, 22:56 GMT
Commercial outcome and competition
AwardsNo award published
ContractsNo contract published
Bid statisticsNo aggregate bid statistics published
Buyer and organisations in this procedure

Network Rail Infrastructure Ltd

Contracting authority GB-FTS-448
View buyer profile
Documents (0)
Official links; attachments are not copied
No data
No linked documents are published
Related procedures (0)
No data
No related procedures published