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Customer Experience Platform Technologies

Customer Relation Management software development services
Customer Relation Management software package
East Midlands (UKF1)
Published value
Not published
Submission deadline 10 Dec 2024, 12:00 GMT
Lots published3
Procurement Executive Summary
AI & Search Synopsis
Generated from official OCDS record
Tenderline Synopsis: Gedling Borough Council: "Customer Experience Platform Technologies". Published status: active. Published value: Value not published. 3 published lots. Recorded submission deadline: 10 Dec 2024, 12:00 GMT. See the official notice for participation instructions.
Contracting AuthorityGedling Borough CouncilScope & CategoriesNot publishedSubmission Window
Closed
10 Dec 2024, 12:00 GMT
Submission GatewayDirect notice routeLegal Basis & RegimeStandard procurementEstimated Value (exc. VAT)Not published
Bidder Intelligence · Authority Profile: Gedling Borough Council
Market Analytics
View Authority Profile →
Derived from OCDS awards & bid statistics
Published history for Gedling Borough Council. These figures describe retained records, not a forecast of bids or a measure of buyer bias.
Published-to-award variance
Not availableInsufficient comparable data
Requires at least 5 comparable procedures
Competition Density
Not availableNo published reports
Bid counts are not published for this buyer
Supplier ConcentrationNo estimate
Insufficient attributable awardsNo concentration estimate available
Payment Terms
Check noticePublished terms
Payment obligations depend on the applicable regime and contract. Consult the official documents.
Coverage: 0 active published awards; 0 bid reports (which may be per lot). Supplier values exclude multi-supplier awards, frameworks and DPS, and use GBP only. They are published award values, not payments. Published-to-award variance compares single-lot, single-award, single-supplier GBP procedures with explicitly non-framework/non-DPS status; increases remain in the average. Unpublished data stays unknown. Awarded suppliers are winners, not all bidders.
Procedure terms
Contracting AuthorityGedling Borough Council
Procedure methodNot published
Procurement categoryNot published
Statusactive
Framework / DPSNot published
CompetitionNot published
Above thresholdNot published
Legal basisNot published
Tender period startsNot published
Clarification deadlineNot published
Electronic submissionNot published
Submission languagesNot published
Published5 Nov 2024, 12:34 GMT
Last source update5 Nov 2024, 12:34 GMT
Recurring procurementNo
ClassificationCustomer Relation Management software development services, Customer Relation Management software package
Delivery area
East Midlands (UKF1)
OCIDocds-h6vhtk-04b403
What is being bought
Gedling Borough Council is looking for a supplier, or suppliers to provide them with components that will make up a Customer Experience Platform for use across all Council services. There is no CRM in place currently and while the Council does have a website and in house forms solution, both of these existing solutions will be replaced as a result of this work.
What changed
From the official release history
  1. Status changed to active
    5 Nov 2024, 12:34 GMT
  2. Official notice release published
    5 Nov 2024, 12:34 GMT
  3. Submission deadline changed to 10 Dec 2024, 12:00 GMT
    5 Nov 2024, 12:34 GMT
  4. Buyer information updated
    5 Nov 2024, 12:34 GMT
Lots and requirements (3)
Published by the contracting authority
  • Lot 1 · #1
    Customer Relationship Management System
    active
    Published valueNot published
    Customer Relationship Management System
    Contract periodNot published
    EligibilityNot published
    Options / renewalNot published
  • Lot 2 · #2
    Content Management System
    active
    Published valueNot published
    Content Management System
    Contract periodNot published
    EligibilityNot published
    Options / renewalNot published
  • Lot 3 · #3
    Booking Solution
    active
    Published valueNot published
    Booking Solution
    Contract periodNot published
    EligibilityNot published
    Options / renewalNot published
Timeline
  1. Procedure published
    5 Nov 2024, 12:34 GMT
  2. Submission deadline
    10 Dec 2024, 12:00 GMT
Commercial outcome and competition
AwardsNo award published
ContractsNo contract published
Bid statisticsNo aggregate bid statistics published
Buyer and organisations in this procedure

Gedling Borough Council

Contracting authority GB-FTS-129198
View buyer profile
Documents (0)
Official links; attachments are not copied
No data
No linked documents are published
Related procedures (0)
No data
No related procedures published