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AwardedFind a Tender · award

Customer Engagement Software

Buyer: Derby Homes Ltd →

BuyerDerby Homes Ltd
StatusAwarded
DeadlineNot published
ValueValue not published
Published9 Sept 2021

What is being bought

Purchase of cloud-based computing services such as hosting, software and cloud support, including many off-the-shelf, pay-as-you-go cloud solutions from Crown Commercial Services Framework RM1557.12 for engagement with Derby Homes' customer base. Use of software to enable Derby Homes to meet its obligations when engaging with its tenant community whilst adhering to privacy stated in tenancy agreement.

Delivery location

UKF11

Categories

Industry specific software package 48100000

Lot details

Lot 1

Purchase of cloud-based computing services such as hosting, software and cloud support, including many off-the-shelf, pay-as-you-go cloud solutions from Crown Commercial Services Framework RM1557.12 for engagement with Derby Homes' customer base. Use of software to enable Derby Homes to meet its obligations when engaging with its tenant community whilst adhering to privacy stated in tenancy agreement.

Statuscancelled

Award criteria
price

What is included

ItemCategoryQuantity
1Not publishedNot published

Comparable-procurement analytics

Benchmarked against retained Find a Tender procedures with CPV division 48. The category anchor is Industry specific software package (48100000); this is a deliberately broad market comparator. The comparison is shown at several levels rather than pretending one company or region is always the best benchmark.

Comparison setProceduresReported bids per procedureNamed award suppliersPrice evidence
Market: CPV division 486,8361 median · 9.6 average (2,487 of 6,836 with a bid count)1.7 average (2,926 of 6,836 with named award suppliers)Not published
Same buyer1Not published2 average (1 of 1 with named award suppliers)Not published
Delivery region: UKF11171 median · 2.3 average (13 of 17 with a bid count)1.1 average (14 of 17 with named award suppliers)Not published

“Reported bids” is an official aggregate, sometimes reported per lot; it is the closest available competition measure. “Named award suppliers” are winners, not all applicants.

Price-outcome signal

Not enough comparable procedures currently publish both a GBP tender value and a usable lowest-valid-bid value to calculate a responsible price-reduction benchmark. Tenderline deliberately does not infer a saving from named award suppliers or from missing award values.

Procurement strategy & market signals

Framework agreementNot published
Dynamic purchasing systemNot published
Competitive procurementNot published
Recurring requirementNot published
Procurement method rationaleNot published
Rationale classificationsNot published
Special regimeNot published
Covered byGPA
Submission policyNot published
Selection criteriaNot published
Risk detailsNot published

Planning & early market engagement

BudgetNot published
No-engagement rationaleNot published
Planning documents0
Planning milestones0

No planning milestones published.

Related procurements

No linked framework, prior procurement or reprocurement published.

Awards

022434-2021-DH21008 - Community Engagement Software-2

Statusactive

Contracts

022434-2021-DH21008-1

Statusactive
Value£46,800

022434-2021-DH21008 - Community Engagement Software-2

Statusactive
Value£48,600

Documents & submission route

No documents are published in the current source record.

Source data inventory

Diagnostic view. “Not published” means this current release does not provide a value.

OCIDocds-h6vhtk-02df11
Latest release ID022434-2021
Latest release timestampThu Sep 09 2021 15:15:02 GMT+0000 (Coordinated Universal Time)
Sourcefind-a-tender
Official notice URLNot published
Tender statuscomplete
Procurement methodopen
Procurement method detailsOpen procedure
Main procurement categorygoods
Above thresholdNot published
Legal basis32014L0024
Tender period: startNot published
Tender period: endNot published
Expression of interest deadlineNot published
Enquiry deadlineNot published
Award period: startNot published
Award period: endNot published
Submission method detailsNot published
Submission languagesNot published
Electronic catalogue policyNot published
Total tender valueNot published
Tender lots in source1
Tender items in source1
Tender documents in source0
Awards in latest release2
Contracts in latest release2
Parties in latest release3

Notice history

DateEventReference
9 Sept 2021award, contract022434-2021

All source data

Unmodified official OCDS data retained by Tenderline for this procurement process.

Complete current OCDS release JSON
{
  "id": "022434-2021",
  "tag": [
    "award",
    "contract"
  ],
  "bids": {
    "statistics": [
      {
        "id": "1",
        "value": 1,
        "measure": "bids",
        "relatedLot": "1"
      },
      {
        "id": "2",
        "value": 1,
        "measure": "bids",
        "relatedLot": "1"
      }
    ]
  },
  "date": "2021-09-09T16:15:02+01:00",
  "ocid": "ocds-h6vhtk-02df11",
  "buyer": {
    "id": "GB-FTS-27965",
    "name": "Derby Homes Ltd"
  },
  "links": [
    {
      "rel": "prev",
      "href": "https://ted.europa.eu/udl?uri=TED:NOTICE:107620-2020:TEXT:EN:HTML"
    }
  ],
  "awards": [
    {
      "id": "022434-2021-DH21008-1",
      "status": "active",
      "suppliers": [
        {
          "id": "GB-FTS-27966",
          "name": "Bang the Table"
        }
      ],
      "relatedLots": [
        "1"
      ]
    },
    {
      "id": "022434-2021-DH21008 - Community Engagement Software-2",
      "status": "active",
      "suppliers": [
        {
          "id": "GB-FTS-27966",
          "name": "Bang the Table"
        }
      ],
      "relatedLots": [
        "1"
      ]
    }
  ],
  "tender": {
    "id": "DH21008",
    "lots": [
      {
        "id": "1",
        "status": "cancelled",
        "hasOptions": false,
        "description": "Purchase of cloud-based computing services such as hosting, software and cloud support, including many off-the-shelf, pay-as-you-go cloud solutions from Crown Commercial Services Framework RM1557.12 for engagement with Derby Homes' customer base.\nUse of software to enable Derby Homes to meet its obligations when engaging with its tenant community whilst adhering to privacy stated in tenancy agreement.",
        "awardCriteria": {
          "criteria": [
            {
              "type": "price"
            }
          ]
        }
      }
    ],
    "items": [
      {
        "id": "1",
        "relatedLot": "1",
        "deliveryLocation": {
          "description": "Derby"
        },
        "deliveryAddresses": [
          {
            "region": "UKF11"
          }
        ]
      }
    ],
    "title": "Customer Engagement Software",
    "status": "complete",
    "coveredBy": [
      "GPA"
    ],
    "legalBasis": {
      "id": "32014L0024",
      "scheme": "CELEX"
    },
    "description": "Purchase of cloud-based computing services such as hosting, software and cloud support, including many off-the-shelf, pay-as-you-go cloud solutions from Crown Commercial Services Framework RM1557.12 for engagement with Derby Homes' customer base.\nUse of software to enable Derby Homes to meet its obligations when engaging with its tenant community whilst adhering to privacy stated in tenancy agreement.",
    "classification": {
      "id": "48100000",
      "scheme": "CPV",
      "description": "Industry specific software package"
    },
    "procurementMethod": "open",
    "mainProcurementCategory": "goods",
    "procurementMethodDetails": "Open procedure"
  },
  "parties": [
    {
      "id": "GB-FTS-27965",
      "name": "Derby Homes Ltd",
      "roles": [
        "buyer",
        "centralPurchasingBody"
      ],
      "address": {
        "region": "UKF11",
        "locality": "Derby",
        "postalCode": "DE24 8UZ",
        "countryName": "United Kingdom",
        "streetAddress": "839 London Road, Alvaston"
      },
      "details": {
        "url": "http://www.derbyhomes.org",
        "buyerProfile": "https://www.derbyhomes.org",
        "classifications": [
          {
            "id": "BODY_PUBLIC",
            "scheme": "TED_CA_TYPE",
            "description": "Body governed by public law"
          },
          {
            "id": "06",
            "scheme": "COFOG",
            "description": "Housing and community amenities"
          }
        ]
      },
      "identifier": {
        "legalName": "Derby Homes Ltd"
      },
      "contactPoint": {
        "email": "holly.johnson@derbyhomes.org",
        "telephone": "+44 1332888777"
      }
    },
    {
      "id": "GB-FTS-27966",
      "name": "Bang the Table",
      "roles": [
        "supplier"
      ],
      "address": {
        "region": "UKF11",
        "locality": "Andover",
        "postalCode": "SP10 5RG",
        "countryName": "United Kingdom",
        "streetAddress": "Hikenield House, East Anton Court, Icknield Way"
      },
      "details": {
        "url": "https://www.bangthetable.com",
        "scale": "sme"
      },
      "identifier": {
        "id": "07942888",
        "legalName": "Bang the Table"
      },
      "contactPoint": {
        "email": "jonathan@bangthetable.com",
        "telephone": "+44 08007797724"
      }
    },
    {
      "id": "GB-FTS-27967",
      "name": "Derby Homes",
      "roles": [
        "reviewBody",
        "mediationBody",
        "reviewContactPoint"
      ],
      "address": {
        "locality": "Derby",
        "postalCode": "DE24 8UZ",
        "countryName": "United Kingdom",
        "streetAddress": "839 London Road"
      },
      "identifier": {
        "legalName": "Derby Homes"
      },
      "contactPoint": {
        "telephone": "+444 1332888777"
      },
      "additionalContactPoints": [
        {
          "telephone": "+44 1332888587"
        },
        {
          "telephone": "+44 1332888777"
        }
      ]
    }
  ],
  "language": "en",
  "contracts": [
    {
      "id": "022434-2021-DH21008-1",
      "value": {
        "amount": 46800,
        "currency": "GBP"
      },
      "status": "active",
      "awardID": "022434-2021-DH21008-1",
      "dateSigned": "2021-08-17T00:00:00+01:00"
    },
    {
      "id": "022434-2021-DH21008 - Community Engagement Software-2",
      "value": {
        "amount": 48600,
        "currency": "GBP"
      },
      "status": "active",
      "awardID": "022434-2021-DH21008 - Community Engagement Software-2",
      "dateSigned": "2021-08-17T00:00:00+01:00"
    }
  ],
  "description": "To view this notice, please click here: \nhttps://www.delta-esourcing.com/delta/viewNotice.html?noticeId=606138682\n GO Reference: GO-202199-PRO-18878743",
  "initiationType": "tender"
}
Complete JSON history (1 releases)
9 Sept 2021 · 022434-2021 · award, contract
{
  "id": "022434-2021",
  "tag": [
    "award",
    "contract"
  ],
  "bids": {
    "statistics": [
      {
        "id": "1",
        "value": 1,
        "measure": "bids",
        "relatedLot": "1"
      },
      {
        "id": "2",
        "value": 1,
        "measure": "bids",
        "relatedLot": "1"
      }
    ]
  },
  "date": "2021-09-09T16:15:02+01:00",
  "ocid": "ocds-h6vhtk-02df11",
  "buyer": {
    "id": "GB-FTS-27965",
    "name": "Derby Homes Ltd"
  },
  "links": [
    {
      "rel": "prev",
      "href": "https://ted.europa.eu/udl?uri=TED:NOTICE:107620-2020:TEXT:EN:HTML"
    }
  ],
  "awards": [
    {
      "id": "022434-2021-DH21008-1",
      "status": "active",
      "suppliers": [
        {
          "id": "GB-FTS-27966",
          "name": "Bang the Table"
        }
      ],
      "relatedLots": [
        "1"
      ]
    },
    {
      "id": "022434-2021-DH21008 - Community Engagement Software-2",
      "status": "active",
      "suppliers": [
        {
          "id": "GB-FTS-27966",
          "name": "Bang the Table"
        }
      ],
      "relatedLots": [
        "1"
      ]
    }
  ],
  "tender": {
    "id": "DH21008",
    "lots": [
      {
        "id": "1",
        "status": "cancelled",
        "hasOptions": false,
        "description": "Purchase of cloud-based computing services such as hosting, software and cloud support, including many off-the-shelf, pay-as-you-go cloud solutions from Crown Commercial Services Framework RM1557.12 for engagement with Derby Homes' customer base.\nUse of software to enable Derby Homes to meet its obligations when engaging with its tenant community whilst adhering to privacy stated in tenancy agreement.",
        "awardCriteria": {
          "criteria": [
            {
              "type": "price"
            }
          ]
        }
      }
    ],
    "items": [
      {
        "id": "1",
        "relatedLot": "1",
        "deliveryLocation": {
          "description": "Derby"
        },
        "deliveryAddresses": [
          {
            "region": "UKF11"
          }
        ]
      }
    ],
    "title": "Customer Engagement Software",
    "status": "complete",
    "coveredBy": [
      "GPA"
    ],
    "legalBasis": {
      "id": "32014L0024",
      "scheme": "CELEX"
    },
    "description": "Purchase of cloud-based computing services such as hosting, software and cloud support, including many off-the-shelf, pay-as-you-go cloud solutions from Crown Commercial Services Framework RM1557.12 for engagement with Derby Homes' customer base.\nUse of software to enable Derby Homes to meet its obligations when engaging with its tenant community whilst adhering to privacy stated in tenancy agreement.",
    "classification": {
      "id": "48100000",
      "scheme": "CPV",
      "description": "Industry specific software package"
    },
    "procurementMethod": "open",
    "mainProcurementCategory": "goods",
    "procurementMethodDetails": "Open procedure"
  },
  "parties": [
    {
      "id": "GB-FTS-27965",
      "name": "Derby Homes Ltd",
      "roles": [
        "buyer",
        "centralPurchasingBody"
      ],
      "address": {
        "region": "UKF11",
        "locality": "Derby",
        "postalCode": "DE24 8UZ",
        "countryName": "United Kingdom",
        "streetAddress": "839 London Road, Alvaston"
      },
      "details": {
        "url": "http://www.derbyhomes.org",
        "buyerProfile": "https://www.derbyhomes.org",
        "classifications": [
          {
            "id": "BODY_PUBLIC",
            "scheme": "TED_CA_TYPE",
            "description": "Body governed by public law"
          },
          {
            "id": "06",
            "scheme": "COFOG",
            "description": "Housing and community amenities"
          }
        ]
      },
      "identifier": {
        "legalName": "Derby Homes Ltd"
      },
      "contactPoint": {
        "email": "holly.johnson@derbyhomes.org",
        "telephone": "+44 1332888777"
      }
    },
    {
      "id": "GB-FTS-27966",
      "name": "Bang the Table",
      "roles": [
        "supplier"
      ],
      "address": {
        "region": "UKF11",
        "locality": "Andover",
        "postalCode": "SP10 5RG",
        "countryName": "United Kingdom",
        "streetAddress": "Hikenield House, East Anton Court, Icknield Way"
      },
      "details": {
        "url": "https://www.bangthetable.com",
        "scale": "sme"
      },
      "identifier": {
        "id": "07942888",
        "legalName": "Bang the Table"
      },
      "contactPoint": {
        "email": "jonathan@bangthetable.com",
        "telephone": "+44 08007797724"
      }
    },
    {
      "id": "GB-FTS-27967",
      "name": "Derby Homes",
      "roles": [
        "reviewBody",
        "mediationBody",
        "reviewContactPoint"
      ],
      "address": {
        "locality": "Derby",
        "postalCode": "DE24 8UZ",
        "countryName": "United Kingdom",
        "streetAddress": "839 London Road"
      },
      "identifier": {
        "legalName": "Derby Homes"
      },
      "contactPoint": {
        "telephone": "+444 1332888777"
      },
      "additionalContactPoints": [
        {
          "telephone": "+44 1332888587"
        },
        {
          "telephone": "+44 1332888777"
        }
      ]
    }
  ],
  "language": "en",
  "contracts": [
    {
      "id": "022434-2021-DH21008-1",
      "value": {
        "amount": 46800,
        "currency": "GBP"
      },
      "status": "active",
      "awardID": "022434-2021-DH21008-1",
      "dateSigned": "2021-08-17T00:00:00+01:00"
    },
    {
      "id": "022434-2021-DH21008 - Community Engagement Software-2",
      "value": {
        "amount": 48600,
        "currency": "GBP"
      },
      "status": "active",
      "awardID": "022434-2021-DH21008 - Community Engagement Software-2",
      "dateSigned": "2021-08-17T00:00:00+01:00"
    }
  ],
  "description": "To view this notice, please click here: \nhttps://www.delta-esourcing.com/delta/viewNotice.html?noticeId=606138682\n GO Reference: GO-202199-PRO-18878743",
  "initiationType": "tender"
}