Official UK procurement notice
CSOC 24x7 Monitoring · UK public procurement notice
Authority: NHS England (Central government)·Consortium: 2 public authorities
What is being bought
Published requirement descriptionContract for Cyber Security Operations Centre 24x7 Services
CPV: Security software development services
How this framework works
From the published notice- Bids received
- 2 bids received · 2 suppliers appointed
The lotProcurement structure
single lot · no lot value publishedLot #1This was an opportunity to seek to put in place a contract with one Provider, to…AwardedRenewal
This was an opportunity to seek to put in place a contract with one Provider, to deliver Cyber CSOC 24 x 7 Services,
What it takes to wini
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Evaluation split and conditions of participation as published; the tender pack may add morei
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
- Price
- Suitability
Suppliers will be assessed on their response to the selection criteria in their request to participate for
a place on RM3764.iii – Cyber Services 3 DPS.
The procurement bid pack and registration details can be accessed via the following URL address:
supplierregistration.cabinetoffice.gov.uk/dps ↗ and be selecting the “Technology” link.
Please read the DPS Needs document first for a full overview of the procurement process and read the instructions carefully.
To register for the RM3764.iii – Cyber Services 3 DPS Agreement please select the “Access as a
Supplier” link which can be located at the URL address above.
An example of how to register for the DPS platform can be found at the following youtube generic
guide:
Please note that to register you must have a valid DUNS number (as provided by Dun and Bradstreet)
for the organisation which you are registering, who will be entering into a contract if invited to do so.
The procurement will be managed electronically via CCS.
The value provided in Section II.1.5) is only an estimate. We cannot guarantee to suppliers any
business through this DPS Agreement. This procurement offering does not guarantee any minimum
spend and there will be no form of exclusivity or volume guarantee under this DPS.
As part of this Contract Notice the bid pack and the following documents can be accessed at the link
provided below:
- Contract Notice authorised customer list;
- Rights reserved for CCS DPS Agreement
htt…
- “CSOC 24x7 Monitoring” is a framework: the contest is a place on its panel, not a single contract.
Procedure terms & legal framework
From the official record · publisher note attached- Procedure method
- Restricted procedure
- Legal basis
- CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
- Procurement category
- Services
- Notice status
- Awarded
- Procurement threshold
- Unspecified in notice
- Regulatory regime
- Standard
- Commercial structure
- Framework agreement
- Who may use this agreement
- Not stated in the notice; call-off rights may be limited to the establishing authority
- Competition type
- Competitive procedure
- GPA / WTO covered
- Yes (GPA)
- Recurring procurement
- Yes
- First published
- 14 Nov 2024, 16:33 GMT
- Last source update
- 27 Jun 2025, 17:47 BST
- FTS notice number
2025/S 000-035928- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-04b691Find a Tender
Publisher note: 1) Contract notice transparency information for the agreement; 2) Contract notice authorised customer list; 3) Rights reserved for CCS framework. On 2.4.2014 Government introduced its Government Security Classifications (GSC) scheme which replaced Government Protective Marking Scheme (GPMS). A key aspect is the reduction in the number of security classifications used. All bidders should make themselves aware of the changes as it may impact this requirement. This link provides information on the GSC at: https://www.gov.uk/government/publications/government-security-classifications Cyber Essentials is a mandatory requirement for Central Government contracts which involve handling personal information or provide certain ICT products/services. Government is taking steps to reduce the levels of cyber security risk in its supply chain through the Cyber Essentials scheme. The scheme defines a set of controls which, when implemented, will provide organisations with basic protection from the most prevalent forms of threat coming from the internet. To participate in this procurement, bidders must be able to demonstrate they comply with the technical requirements prescribed by Cyber Essentials, for services under and in connection with this procurement. Some purchases under this framework Agreement may have requirements that can be met under this Framework Agreement but the purchase of which may be exempt from the Procurement Regulations (as defined in Attachment 1 – About the framework within the invitation to tender documentation). In such cases, Call-offs from this Framework will be unregulated purchases for the purposes of the Procurement Regulations, and the buyers may, at their discretion, modify the terms of the Framework and any Call-off Contracts to reflect that buyer’s specific needs. PLEASE NOTE: All certificates issued prior to 1 April 2020 or before 30 June 2020 on the existing scheme are valid until 30 June 2021. This includes those issued by Accreditation Bodies other than IASME. On 30 June 2021, any certificate issued under the old scheme will expire. Refer to https://www.ncsc.gov.uk/information/cyber-essentials-faqs for more information. Registering for access: This procurement will be managed electronically via the eSourcing suite. This will be the route for sharing all information and communicating with bidders. If you have recently registered on the eSourcing suite for another CCS procurement you can use the same account for this new procurement. If not, you will first need to register your organisation on the portal. Use the following link for information on how register and use the eSourcing tool: https://www.gov.uk/government/publications/esourcing-tool-guidance-for-suppliers For assistance please contact the eSourcing Help desk operated by email at [email protected] or call 0800 069 8630.
How it was run
Official notice- Appointment period ends
- 13 Feb 2027, 23:59 GMT
- Submission channel
- {"electronicSubmission","written"}
- Accepted languages
- en
Timeline
27 Jun 2025 → 13 Feb 2027 · 2 dates- Notice published27 Jun 2025, 17:47 BST
- Today25 Oct 2026
- Admission / appointment period endsin 112 days · period end, not a bid countdown13 Feb 2027, 23:59 GMT
Notice history
2 events · 3 releases on Find a Tender · since 1 May 2025- Status changed to complete1 May 2025, 08:27 BST
- Buyer details updated1 May 2025, 08:27 BST
Commercial outcome & contract awards
Published awards, contracts and bid statistics, not a forecast2 suppliers are admitted to this framework without individual award values or dates, see the supplier list below.
Contracts
Contract 035928-2025-1
- Signed
- 10 Jun 2025
- Value
- £7,080,000
- Status
- active
Contract 018226-2025-1
- Signed
- 24 Jan 2025
- Value
- £9,900,000
- Status
- active
Bid statistics published by the authority
| Bids | SME | VCSE | Valid bid range |
|---|---|---|---|
| 2bids · 2 electronic | 2 | — | — |
Contracting authority & participating public bodies
2 public bodies on the noticeConsortium members and other public bodies
- The Minister for the Cabinet Office acting through Crown Commercial ServiceContracting authorityMinistry or any other national or federal authority, including their regional or local subdivisionsGeneral public services
Dispute resolution & review bodies
- High CourtReview body
Framework contractors & participating bidders
2 commercial parties on the notice- IBM UNITED KINGDOM LIMITEDFramework contractor
- MTI TECHNOLOGY LIMITEDFramework contractor
Official documents & specifications
Official links; attachments are not copiedNo document links were published on the notice.