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AwardedFind a Tender · award

CS5978 Befriending Short Break Services Framework

Buyer: Tower Hamlets →

BuyerTower Hamlets
StatusAwarded
DeadlineNot published
ValueValue not published
Published24 Apr 2025

What is being bought

The subject matter of the framework is a befriending service for children and young people with special educational needs and disabilities (SEND) in the London Borough of Tower Hamlets. The Service will enable and support children and young people to live ordinary family lives, have fun, try new activities, gain independence and make friends. The Service will also provide families with a short break from their caring responsibilities

Delivery location

UKI

Categories

Health and social work services 85000000Health and social work services 85000000

Lot details

Lot 1

Tower Hamlets sought expressions of interest from suitably skilled and experienced suppliers to deliver Befriending Short Break Services. The services will be available for children and young people aged five to 17 (up to a child’s 18th birthday), who: • are on the autistic spectrum (Autistic Spectrum Disorder - ASD); and / or • have severe learning difficulties; and / or • have complex health needs, including (although not limited to) those with physical and / or learning disabilities, those who require palliative care (continuing care), and those with associated sensory impairments and must also be available to young people with disabilities who are aged 18 to 25, on a spot-purchase basis (i.e. care package to be purchased, as and when needed, on a case-by-case basis). The successful provider will enter into contract with Tower Hamlets utilising Framework Agreement included in the Tender pack, then subsequently utilising the call-off agreement also included for each project requirement. Tower Hamlets followed the Open procurement procedure in accordance with the Public Contracts Regulations 2015.

Statuscancelled

Award criteria
price is not the only criterion — 0

What is included

ItemCategoryQuantity
1Health and social work servicesNot published

Comparable-procurement analytics

Benchmarked against retained Find a Tender procedures with CPV division 85. The category anchor is Health and social work services (85000000); this is a deliberately broad market comparator. The comparison is shown at several levels rather than pretending one company or region is always the best benchmark.

Comparison setProceduresReported bids per procedureNamed award suppliersPrice evidence
Market: CPV division 8538,3731 median · 19.7 average (22,929 of 38,373 with a bid count)1.8 average (24,591 of 38,373 with named award suppliers)10 comparable price pairs
Same buyer196.5 median · 10.6 average (14 of 19 with a bid count)1.3 average (14 of 19 with named award suppliers)Not published
Delivery region: UKI1,1221 median · 9.5 average (462 of 1,122 with a bid count)1.7 average (527 of 1,122 with named award suppliers)Not published

“Reported bids” is an official aggregate, sometimes reported per lot; it is the closest available competition measure. “Named award suppliers” are winners, not all applicants.

Price-outcome signal

Not enough comparable procedures currently publish both a GBP tender value and a usable lowest-valid-bid value to calculate a responsible price-reduction benchmark. Tenderline deliberately does not infer a saving from named award suppliers or from missing award values.

Procurement strategy & market signals

Framework agreementYes
Dynamic purchasing systemNot published
Competitive procurementNot published
Recurring requirementNot published
Procurement method rationaleNot published
Rationale classificationsNot published
Special regimeNot published
Covered byNot published
Submission policyNot published
Selection criteriaNot published
Risk detailsNot published

Planning & early market engagement

BudgetNot published
No-engagement rationaleNot published
Planning documents0
Planning milestones0

No planning milestones published.

Related procurements

No linked framework, prior procurement or reprocurement published.

Awards

Contracts

CS5978 Befriending Short Break Services Framework

Statusactive
Value£980,825

Documents & submission route

No documents are published in the current source record.

Source data inventory

Diagnostic view. “Not published” means this current release does not provide a value.

OCIDocds-h6vhtk-049890
Latest release ID016816-2025
Latest release timestampThu Apr 24 2025 13:58:41 GMT+0000 (Coordinated Universal Time)
Sourcefind-a-tender
Official notice URLNot published
Tender statuscomplete
Procurement methodopen
Procurement method detailsOpen procedure
Main procurement categoryservices
Above thresholdNot published
Legal basis32014L0024
Tender period: startNot published
Tender period: endNot published
Expression of interest deadlineNot published
Enquiry deadlineNot published
Award period: startNot published
Award period: endNot published
Submission method detailsNot published
Submission languagesNot published
Electronic catalogue policyNot published
Total tender valueNot published
Tender lots in source1
Tender items in source1
Tender documents in source0
Awards in latest release1
Contracts in latest release1
Parties in latest release6

Notice history

DateEventReference
24 Apr 2025award, contract016816-2025
6 Sept 2024tenderUpdate028654-2024
5 Sept 2024tender028514-2024

All source data

Unmodified official OCDS data retained by Tenderline for this procurement process.

Complete current OCDS release JSON
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  },
  "date": "2025-04-24T14:58:41+01:00",
  "ocid": "ocds-h6vhtk-049890",
  "buyer": {
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  "awards": [
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      "id": "016816-2025-CS5978 Befriending Short Break Services Framework-1",
      "title": "CS5978 Befriending Short Break Services Framework",
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      "suppliers": [
        {
          "id": "GB-FTS-145042",
          "name": "ELEVEN SISTERS HEALTH CARE LIMITED"
        },
        {
          "id": "GB-FTS-145043",
          "name": "Nubah Social Care Ltd"
        },
        {
          "id": "GB-FTS-145044",
          "name": "Supreme Company and Sons LTd"
        },
        {
          "id": "GB-FTS-145045",
          "name": "The Qalb Short Break Services Limited"
        }
      ],
      "relatedLots": [
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      ]
    }
  ],
  "tender": {
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        "status": "cancelled",
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        "description": "Tower Hamlets sought expressions of interest from suitably skilled and experienced suppliers to deliver Befriending Short Break Services.\nThe services will be available for children and young people aged five to 17 (up to a child’s 18th birthday), who:\n• are on the autistic spectrum (Autistic Spectrum Disorder - ASD); and / or\n• have severe learning difficulties; and / or\n• have complex health needs, including (although not limited to) those with physical and / or learning disabilities, those who require palliative care (continuing care), and those with associated sensory impairments and must also be available to young people with disabilities who are aged 18 to 25, on a spot-purchase basis (i.e. care package to be purchased, as and when needed, on a case-by-case basis).\nThe successful provider will enter into contract with Tower Hamlets utilising Framework Agreement included in the Tender pack, then subsequently utilising the call-off agreement also included for each project requirement.\nTower Hamlets followed the Open procurement procedure in accordance with the Public Contracts Regulations 2015.",
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    "status": "complete",
    "legalBasis": {
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    "description": "The subject matter of the framework is a befriending service for children and young people with special educational needs and disabilities (SEND) in the London Borough of Tower Hamlets. The Service will enable and support children and young people to live ordinary family lives, have fun, try new activities, gain independence and make friends. The Service will also provide families with a short break from their caring responsibilities",
    "classification": {
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    },
    "procurementMethod": "open",
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    "procurementMethodDetails": "Open procedure"
  },
  "parties": [
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      "name": "Tower Hamlets",
      "roles": [
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      "address": {
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        "buyerProfile": "http://www.towerhamlets.gov.uk",
        "classifications": [
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            "scheme": "TED_CA_TYPE",
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            "scheme": "COFOG",
            "description": "General public services"
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        ]
      },
      "identifier": {
        "legalName": "Tower Hamlets"
      },
      "contactPoint": {
        "name": "Mr Simon Waller",
        "email": "simon.waller@towerhamlets.gov.uk",
        "telephone": "+44 2073644013"
      }
    },
    {
      "id": "GB-FTS-145042",
      "name": "ELEVEN SISTERS HEALTH CARE LIMITED",
      "roles": [
        "supplier"
      ],
      "address": {
        "region": "UKI4",
        "locality": "Greater London",
        "postalCode": "E1 2DE",
        "countryName": "United Kingdom",
        "streetAddress": "NILE BUSINESS CENTRE, 56-60 NELSON STREET, WHITE CHAPLE"
      },
      "details": {
        "scale": "sme"
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      "identifier": {
        "legalName": "ELEVEN SISTERS HEALTH CARE LIMITED"
      }
    },
    {
      "id": "GB-FTS-145043",
      "name": "Nubah Social Care Ltd",
      "roles": [
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      ],
      "address": {
        "region": "UKI4",
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        "streetAddress": "167 Commercial Road"
      },
      "details": {
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      },
      "identifier": {
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        "locality": "London",
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      },
      "details": {
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      "identifier": {
        "legalName": "Supreme Company and Sons LTd"
      }
    },
    {
      "id": "GB-FTS-145045",
      "name": "The Qalb Short Break Services Limited",
      "roles": [
        "supplier"
      ],
      "address": {
        "region": "UKI4",
        "locality": "London",
        "postalCode": "E1 5LQ",
        "countryName": "United Kingdom",
        "streetAddress": "Discovery Home, 31-33 Spelman Street"
      },
      "details": {
        "scale": "large"
      },
      "identifier": {
        "legalName": "The Qalb Short Break Services Limited"
      }
    },
    {
      "id": "GB-FTS-4500",
      "name": "Royal Courts of Justice",
      "roles": [
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      ],
      "address": {
        "locality": "London",
        "postalCode": "WC2A 2LL",
        "countryName": "United Kingdom"
      },
      "identifier": {
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    }
  ],
  "language": "en",
  "contracts": [
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      "id": "016816-2025-CS5978 Befriending Short Break Services Framework-1",
      "title": "CS5978 Befriending Short Break Services Framework",
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        "currency": "GBP"
      },
      "status": "active",
      "awardID": "016816-2025-CS5978 Befriending Short Break Services Framework-1",
      "dateSigned": "2024-12-03T00:00:00Z"
    }
  ],
  "initiationType": "tender"
}
Complete JSON history (3 releases)
24 Apr 2025 · 016816-2025 · award, contract
{
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  "buyer": {
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  "awards": [
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      "id": "016816-2025-CS5978 Befriending Short Break Services Framework-1",
      "title": "CS5978 Befriending Short Break Services Framework",
      "status": "active",
      "suppliers": [
        {
          "id": "GB-FTS-145042",
          "name": "ELEVEN SISTERS HEALTH CARE LIMITED"
        },
        {
          "id": "GB-FTS-145043",
          "name": "Nubah Social Care Ltd"
        },
        {
          "id": "GB-FTS-145044",
          "name": "Supreme Company and Sons LTd"
        },
        {
          "id": "GB-FTS-145045",
          "name": "The Qalb Short Break Services Limited"
        }
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        "awardCriteria": {
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    "description": "The subject matter of the framework is a befriending service for children and young people with special educational needs and disabilities (SEND) in the London Borough of Tower Hamlets. The Service will enable and support children and young people to live ordinary family lives, have fun, try new activities, gain independence and make friends. The Service will also provide families with a short break from their caring responsibilities",
    "classification": {
      "id": "85000000",
      "scheme": "CPV",
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        "classifications": [
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    {
      "id": "GB-FTS-145042",
      "name": "ELEVEN SISTERS HEALTH CARE LIMITED",
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      "address": {
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      },
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      "details": {
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      "id": "GB-FTS-145045",
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        "supplier"
      ],
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        "region": "UKI4",
        "locality": "London",
        "postalCode": "E1 5LQ",
        "countryName": "United Kingdom",
        "streetAddress": "Discovery Home, 31-33 Spelman Street"
      },
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      },
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        "legalName": "The Qalb Short Break Services Limited"
      }
    },
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      "id": "GB-FTS-4500",
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      },
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  ],
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}
6 Sept 2024 · 028654-2024 · tenderUpdate
{
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  "date": "2024-09-06T16:02:38+01:00",
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            },
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          {
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            },
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      },
      "identifier": {
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      },
      "contactPoint": {
        "name": "Ms Kelly Kerr",
        "email": "kelly.kerr@towerhamlets.gov.uk",
        "telephone": "+44 244778066"
      }
    }
  ],
  "language": "en",
  "initiationType": "tender"
}
5 Sept 2024 · 028514-2024 · tender
{
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  "tag": [
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  "date": "2024-09-05T17:42:16+01:00",
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        "status": "active",
        "hasOptions": false,
        "hasRenewal": false,
        "description": "Tower Hamlets are seeking expressions of interest from suitably skilled and experienced suppliers to deliver Befriending Short Break Services.\nThe services Service will be available for children and young people aged five to 17 (up to a child’s 18th birthday), who:\n•\tare on the autistic spectrum (Autistic Spectrum Disorder - ASD); and / or\n•\thave severe learning difficulties; and / or\n•\thave complex health needs, including (although not limited to) those with physical and / or learning disabilities, those who require palliative care (continuing care), and those with associated sensory impairments and must also be available to young people with disabilities who are aged 18 to 25, on a spot-purchase basis (i.e. care package to be purchased, as and when needed, on a case-by-case basis).\nThe successful provider will enter into contract with Tower Hamlets utilising Framework Agreement included in the Tender pack, then subsequently utilising the call-off agreement also included for each project requirement.\nTower Hamlets are following the Open procurement procedure in accordance with the Public Contracts Register 2015.\nFull information can be found in the attached tender documentation",
        "contractPeriod": {
          "durationInDays": 1440
        },
        "submissionTerms": {
          "variantPolicy": "notAllowed"
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    "items": [
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          }
        ],
        "additionalClassifications": [
          {
            "id": "85300000",
            "scheme": "CPV",
            "description": "Social work and related services"
          }
        ]
      }
    ],
    "title": "CS5978 Befriending Short Break Services Framework",
    "status": "active",
    "coveredBy": [
      "GPA"
    ],
    "documents": [
      {
        "id": "economic",
        "documentType": "economicSelectionCriteria"
      },
      {
        "id": "technical",
        "documentType": "technicalSelectionCriteria"
      }
    ],
    "bidOpening": {
      "date": "2024-10-17T12:00:00+01:00"
    },
    "legalBasis": {
      "id": "32014L0024",
      "scheme": "CELEX"
    },
    "techniques": {
      "frameworkAgreement": {
        "periodRationale": "n/a",
        "maximumParticipants": 4
      },
      "hasFrameworkAgreement": true
    },
    "awardPeriod": {
      "startDate": "2024-10-17T12:00:00+01:00"
    },
    "description": "London Borough of Tower Hamlets (Tower Hamlets) are looking to procure four suitable providers to form a framework to supply Befriending Short Break Services for four years.\nThe estimated contract value for the total four years is £1,226,030.",
    "tenderPeriod": {
      "endDate": "2024-10-17T12:00:00+01:00"
    },
    "contractTerms": {
      "performanceTerms": "As detailed in the accompanying Tender pack"
    },
    "hasRecurrence": false,
    "reviewDetails": "The Contracting Authority will observe a 10-day stand still period following the aware of the contract and conduct itself in respect of any appeals in accordance with the Public Contracts Regulations 2015 (as amended)",
    "classification": {
      "id": "85000000",
      "scheme": "CPV",
      "description": "Health and social work services"
    },
    "submissionTerms": {
      "languages": [
        "en"
      ],
      "bidValidityPeriod": {
        "durationInDays": 90
      }
    },
    "submissionMethod": [
      "electronicSubmission"
    ],
    "procurementMethod": "open",
    "selectionCriteria": {
      "criteria": [
        {
          "type": "technical",
          "description": "Execution of the service is reserved to a particular profession"
        }
      ]
    },
    "mainProcurementCategory": "services",
    "submissionMethodDetails": "https://www.londontenders.org/procontract/supplier.nsf/frm_home?openForm&Login",
    "procurementMethodDetails": "Open procedure"
  },
  "parties": [
    {
      "id": "GB-FTS-99595",
      "name": "Tower Hamlets",
      "roles": [
        "buyer"
      ],
      "address": {
        "region": "UKI",
        "locality": "London",
        "postalCode": "E1 1BJ",
        "countryName": "United Kingdom",
        "streetAddress": "New Town Hall, 160 Whitechapel Road London"
      },
      "details": {
        "url": "http://www.towerhamlets.gov.uk",
        "buyerProfile": "http://www.towerhamlets.gov.uk",
        "classifications": [
          {
            "id": "REGIONAL_AUTHORITY",
            "scheme": "TED_CA_TYPE",
            "description": "Regional or local authority"
          },
          {
            "id": "01",
            "scheme": "COFOG",
            "description": "General public services"
          }
        ]
      },
      "identifier": {
        "legalName": "Tower Hamlets"
      },
      "contactPoint": {
        "url": "https://www.londontenders.org/procontract/supplier.nsf/frm_home?openForm&Login",
        "name": "Ms Shelley Wood",
        "email": "shelley.wood@towerhamlets.gov.uk",
        "telephone": "+44 244778066"
      }
    },
    {
      "id": "GB-FTS-726",
      "name": "High Court of England and Wales",
      "roles": [
        "reviewBody",
        "mediationBody"
      ],
      "address": {
        "locality": "London",
        "postalCode": "WC2A 2LL",
        "countryName": "United Kingdom",
        "streetAddress": "The Strand"
      },
      "identifier": {
        "legalName": "High Court of England and Wales"
      }
    },
    {
      "id": "GB-FTS-137",
      "name": "Cabinet Office",
      "roles": [
        "reviewContactPoint"
      ],
      "address": {
        "locality": "London",
        "postalCode": "SW1A 2AS",
        "countryName": "United Kingdom",
        "streetAddress": "70 Whitehall"
      },
      "identifier": {
        "legalName": "Cabinet Office"
      }
    }
  ],
  "language": "en",
  "description": "Tower Hamlets reserve the right not to award any contract pursuant to this procurement exercise and/or to abandon this procurement exercise at any time and/or to award a contract for part of the services at it's sole discretion. Tower Hamlets shall have no liability whatsoever to any applicant or tenderer as a result of its exercise of that discretion. For the avoidance of doubt, all costs incurred by any applicant and/or tenderer before signature of any contract with Tower Hamlets shall be incurred entirely at that applicant's/tenderer's risk.\nTower Hamlets anticipates that the Transfer of Undertakings (Protection of Employment) Regulations 2006 does not apply to this Contract",
  "initiationType": "tender"
}