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AwardedFind a Tender · award

Crowlin Recovery House - Mental Health Crisis Support Service

Buyer: NHS HAMPSHIRE AND THE ISLE OF WIGHT INTEGRATED CARE BOARD →

BuyerNHS HAMPSHIRE AND THE ISLE OF WIGHT INTEGRATED CARE BOARD
StatusAwarded
DeadlineNot published
ValueValue not published
Published26 Mar 2026

What is being bought

NHS Hampshire and Isle of Wight Integrated Care Board (ICB) are seeking a provider of Mental Health Crisis Support Services for Crowlin Recovery House, via an open tender process (Procurement Act - Light Touch). The Recovery House is a short-term residential, non-clinical service designed to provide quick access to support for individuals in mental health crisis or to individuals to avoid an escalating crisis that may otherwise result in inpatient hospital care. The service will be available 24/7 and will offer a range of focused interventions to address individuals' emotional and mental health needs, ensuring that they are well supported during their recovery. The Recovery House does not deliver regulated activities therefore no CQC registration is required.

Lot details

Lot 1

No lot description published.

Statuscomplete

Comparable-procurement analytics

No usable CPV category has been published, so a comparable market set cannot yet be built.

Procurement strategy & market signals

Framework agreementNot published
Dynamic purchasing systemNot published
Competitive procurementNot published
Recurring requirementNot published
Procurement method rationaleNot published
Rationale classificationsNot published
Special regimelightTouch
Covered byNot published
Submission policyNot published
Selection criteriaNot published
Risk detailsNot published

Planning & early market engagement

BudgetNot published
No-engagement rationaleNot published
Planning documents0
Planning milestones0

No planning milestones published.

Related procurements

No linked framework, prior procurement or reprocurement published.

Awards

Crowlin Recovery House - Mental Health Crisis Support Service

Statusactive
Value£3,693,900
Contract periodFrom 14 Dec 2026 to 13 Dec 2029

Documents & submission route

No documents are published in the current source record.

Source data inventory

Diagnostic view. “Not published” means this current release does not provide a value.

OCIDocds-h6vhtk-056318
Latest release ID027860-2026
Latest release timestampThu Mar 26 2026 12:08:51 GMT+0000 (Coordinated Universal Time)
Sourcefind-a-tender
Official notice URLNot published
Tender statuscomplete
Procurement methodopen
Procurement method detailsOpen procedure
Main procurement categoryNot published
Above thresholdNot published
Legal basis2023/54
Tender period: startNot published
Tender period: endNot published
Expression of interest deadlineNot published
Enquiry deadlineNot published
Award period: startNot published
Award period: endNot published
Submission method detailsNot published
Submission languagesNot published
Electronic catalogue policyNot published
Total tender valueNot published
Tender lots in source1
Tender items in source0
Tender documents in source0
Awards in latest release1
Contracts in latest release0
Parties in latest release3

Notice history

DateEventReference
26 Mar 2026award, contract027860-2026
30 Sept 2025tender061064-2025
21 Jul 2025planning041701-2025

All source data

Unmodified official OCDS data retained by Tenderline for this procurement process.

Complete current OCDS release JSON
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Complete JSON history (3 releases)
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30 Sept 2025 · 061064-2025 · tender
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        {
          "id": "PBQZ-2117-NPPD",
          "scheme": "GB-PPON"
        }
      ]
    },
    {
      "id": "GB-NHS-RHU",
      "name": "NHS South of England Procurement Services",
      "roles": [
        "procuringEntity",
        "processContactPoint"
      ],
      "address": {
        "region": "UKJ31",
        "country": "GB",
        "locality": "Portsmouth",
        "postalCode": "PO6 3EN",
        "countryName": "United Kingdom",
        "streetAddress": "Corporate Hub, Building 4000, Lakeside North Harbour, Western Rd."
      },
      "details": {
        "url": "https://www.porthosp.nhs.uk/about-us/our-trust/Our-Procurement-and-Supply-Chain-Team"
      },
      "identifier": {
        "id": "RHU",
        "scheme": "GB-NHS"
      },
      "roleDetails": "Procurement Services (Hosted by Portsmouth Hospitals University NHS Trust)",
      "contactPoint": {
        "email": "pho-tr.hiowicbprocurement@nhs.net"
      }
    }
  ],
  "language": "en",
  "initiationType": "tender"
}
21 Jul 2025 · 041701-2025 · planning
{
  "id": "041701-2025",
  "tag": [
    "planning"
  ],
  "date": "2025-07-21T15:05:57+01:00",
  "ocid": "ocds-h6vhtk-056318",
  "buyer": {
    "id": "GB-NHS-QRL",
    "name": "NHS HAMPSHIRE AND THE ISLE OF WIGHT INTEGRATED CARE BOARD"
  },
  "tender": {
    "id": "F16982",
    "lots": [
      {
        "id": "1",
        "status": "planning",
        "hasRenewal": true,
        "suitability": {
          "sme": true,
          "vcse": true
        },
        "contractPeriod": {
          "endDate": "2029-04-30T23:59:59+01:00",
          "startDate": "2026-05-01T00:00:00+01:00",
          "maxExtentDate": "2030-04-30T23:59:59+01:00"
        }
      }
    ],
    "items": [
      {
        "id": "1",
        "relatedLot": "1",
        "deliveryAddresses": [
          {
            "region": "UKJ3",
            "country": "GB",
            "countryName": "United Kingdom"
          }
        ],
        "additionalClassifications": [
          {
            "id": "85000000",
            "scheme": "CPV",
            "description": "Health and social work services"
          }
        ]
      }
    ],
    "title": "Crowlin Recovery House - Mental Health Crisis Support Service",
    "status": "planning",
    "legalBasis": {
      "id": "2023/54",
      "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents",
      "scheme": "UKPGA"
    },
    "description": "NHS Hampshire and Isle of Wight Integrated Care Board (ICB) are  seeking the views of Providers with regards to the Recovery House (Mental Health Crisis Support Service) via a Request for Information (RFI). The Recovery House is a short-term residential, non-clinical service designed to provide quick access to support for individuals in mental health crisis or to individuals to avoid an escalating crisis that may otherwise result in inpatient hospital care. The service will be available 24/7 and will offer a range of focused interventions to address individuals' emotional and mental health needs, ensuring that they are well-supported during their recovery. The Recovery House does not deliver regulated activities therefore no CQC registration is required. \nThe service will be fully trauma informed in its delivery with all staff having access to trauma-informed approaches, training, and support. \nThe provider will deliver the service from Hampshire and Isle of Wight Healthcare NHS Foundation Trust site following a capital development programme of the former Crowlin House site in Totton. This will be facilitated with a lease agreement between the Trust and the Service Provider.",
    "communication": {
      "futureNoticeDate": "2025-09-01T23:59:59+01:00"
    },
    "specialRegime": [
      "lightTouch"
    ],
    "aboveThreshold": true,
    "mainProcurementCategory": "services"
  },
  "parties": [
    {
      "id": "GB-NHS-QRL",
      "name": "NHS HAMPSHIRE AND THE ISLE OF WIGHT INTEGRATED CARE BOARD",
      "roles": [
        "buyer"
      ],
      "address": {
        "region": "UKJ35",
        "country": "GB",
        "locality": "Eastleigh",
        "postalCode": "SO50 5PB",
        "countryName": "United Kingdom",
        "streetAddress": "Omega House 112 Southampton Road"
      },
      "details": {
        "url": "https://www.hantsiow.icb.nhs.uk/",
        "classifications": [
          {
            "id": "publicAuthorityCentralGovernment",
            "scheme": "UK_CA_TYPE",
            "description": "Public authority - central government"
          }
        ]
      },
      "identifier": {
        "id": "QRL",
        "scheme": "GB-NHS"
      },
      "contactPoint": {
        "email": "pho-tr.hiowicbprocurement@nhs.net"
      },
      "additionalIdentifiers": [
        {
          "id": "PBQZ-2117-NPPD",
          "scheme": "GB-PPON"
        }
      ]
    }
  ],
  "language": "en",
  "planning": {
    "documents": [
      {
        "id": "041701-2025",
        "url": "https://www.find-tender.service.gov.uk/Notice/041701-2025",
        "format": "text/html",
        "noticeType": "UK2",
        "description": "Preliminary market engagement notice on Find a Tender",
        "documentType": "marketEngagementNotice",
        "datePublished": "2025-07-21T15:05:57+01:00"
      }
    ],
    "milestones": [
      {
        "id": "engagement",
        "type": "engagement",
        "status": "scheduled",
        "dueDate": "2025-08-15T23:59:59+01:00",
        "description": "NHS Hampshire and Isle of Wight (NHS HIOW) is seeking the views of Providers with regards to the Recovery House (Mental Health Crisis Support Service) via a Request for Information (RFI), which can be accessed via our In-tend etendering portal. Responses to the RFI must be submitted by 12 midday on Friday 15th August 2025. \nInstructions on how to access the tender via our E-tendering portal:\n1) Browse the SoEPS Commissioning Support portal: https://intendhost.co.uk/soepscommissioning\n2) Click the \"Register\" link on the left-hand side of the page.\n3) Enter your correct business and user details.\n4) Note the email address and password chosen and Click Register My Company\" when complete.\n5) Login to the portal with the username/password.\n6) You will be prompted to change your password on first login.\n7) Hover your mouse over the \"Tenders\" button on the main toolbar and choose the relevant option:\n- \"My Tenders\" shows a list of the opportunities in which you have already expressed an interest or to which you have been invited;\n- \"Awarded\" shows a list of tenders awarded on the system (where these are were open to all);\n- \"Current\" shows a list of all the advertised opportunities on the system (i.e., open to all) in which you are able to express an interest;\n- \"Forthcoming\" shows a list of pipeline projects (including those in which providers can still express an interest - i.e., deadlines not yet reached).\n8) Click on the \"View Details\" button for relevant opportunity to access the content, clicking \"Express an Interest\" where required to do so.\n9) Click the relevant procurement as required then click the \"Opt-In\" at the bottom of the page to start building your submission to the procurement stage. This will move the project over to your \"My Tenders\" page. (This is a secure area reserved for your projects only).\n10) Note the deadline for completion and follow the on screen instructions to complete the RFI, accessing any attached documents as required.\n11) Any questions on specific opportunities should be directed through the portal messaging facility."
      }
    ]
  },
  "initiationType": "tender"
}