Official UK procurement notice
CRM Update and Levy Portal Development
Authority: Sea Fish Industry Authority (Central government)
What is being bought
Published requirement descriptionSeafish have been using Microsoft Dynamics 365 CRM for a number of years for their customer relationship database, initially with an on-prem instance and now in the cloud. We are looking to rebuild the online portal for Levy submissions (which has not been in use for aprox 4 years) and would like to review the current CRM processes and build in more automation which will link with the portal.
CPV: Customer Relation Management software development services
The lotProcurement structure
single lot · value publishedLot #1RenewalPublished value£150,000
What it takes to wini
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Evaluation split and conditions of participation as published; the tender pack may add morei
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Published sub-criteria (5)
- Solution Proposal Suitability: 30%
- CRM Project Experience: 25%
- Project Delivery Timescales: 15%
- Future Proofing Credibility: 10%
- Value for money/Pricing for software and support: 20%
Published award criteria (5)
- Solution Proposal Suitability
- CRM Project Experience
- Value for money/Pricing for software and support
- Project Delivery Timescales
- Future Proofing Credibility
- Price carries 20 of 100 points: a 10% discount moves about 2 points. The method statement decides this lot, not the discount.
Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.
Procedure terms & legal framework
From the official record- Procedure method
- Open procedure
- Legal basis
- UKPGA · 2023/54 Procurement Act 2023
- Procurement category
- Services
- Notice status
- Closed
- Procurement threshold
- Above threshold (FTS publication)
- Regulatory regime
- Standard
- Commercial structure
- Stand-alone contract (no framework)
- Competition type
- Competitive procedure
- GPA / WTO covered
- Unspecified in notice
- Recurring procurement
- Unspecified in notice
- First published
- 11 Jul 2025, 09:08 BST
- Last source update
- 11 Jul 2025, 09:08 BST
- Award evaluation window
- Submission end – 13 Aug 2025
- FTS notice number
2025/S 000-039116- Latest notice
- Tender notice (UK4)
- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-055d49Find a Tender
How it was run
Official notice- Submission deadline
- 11 Aug 2025, 23:59 BST
- Clarification deadline
- 31 Jul 2025, 23:59 BST
- Submission channel
- Official e-sourcing portal
- Electronic submission
- Allowed
- Accepted languages
- en
Timeline
11 Jul 2025 → 13 Aug 2025 · 5 dates- Tender notice published11 Jul 2025, 09:08 BST
- Clarification questions by31 Jul 2025, 23:59 BST
- Submission deadline11 Aug 2025, 23:59 BST
- Contract starts13 Aug 2025, 00:00 BST
- Award decision expected by13 Aug 2025, 23:59 BST
Notice history
1 event · 1 release on Find a Tender- Tender notice published11 Jul 2025, 09:08 BSTUK4
Contracting authority & participating public bodies
Official documents & specifications (2)
Official links; attachments are not copiedTender pack and attachments
- Bidding documents and specifications Tender document attached or available on the Seafish website. Responses to queries will be posted on our website.
Notices published for this procedure
- Tender notice Tender notice on Find a Tender