CRM Software Licenses, Support and Maintenance

Official notice

Authority: University of Plymouth (Education)

GoodsAward procedure without prior publication of a call for competition

Sectors: Software Packages & ERP (48) Delivery: South West (UKK)

Awarded value£2,188,659published contract · exc. VAT

Awarded 15 Jul 2021no call for competition

Awarded to Salesforce UK Limited

What is being bought

Published requirement description

Software license, maintenance and support for embedded Customer Relationship Management (CRM) Software System that is already in operation at the University of Plymouth.

CPV: Customer Relation Management software package · Software package and information systems

The lotProcurement structure

single lot · no lot value published

Lot #1Software license, maintenance and support for embedded Customer Relationship…

Software license, maintenance and support for embedded Customer Relationship Management (CRM) Software System that is already in operation at the University of Plymouth to cover the period of 1st August 2021 to 31 July 2026.

Delivery: South West

48445000 Customer Relation Management software package

Procedure terms & legal framework

From the official record

Procedure method: Award procedure without prior publication of a call for competition
Legal basis: CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category: Goods
Notice status: Awarded without competition
Procurement threshold: Unspecified in notice
Regulatory regime: Standard
Commercial structure: Stand-alone contract (no framework)
Competition type: Direct award (no call for competition)
GPA / WTO covered: Unspecified in notice
Recurring procurement: Unspecified in notice
First published: 15 Jul 2021, 16:53 BST
Last source update: 15 Jul 2021, 16:53 BST
Authority reference: CRM/SF/JF/07/21
FTS notice number: 2021/S 000-016660
Classification (CPV): Customer Relation Management software packageSoftware package and information systems
Delivery area: South West (UKK)
Official registry OCID: ocds-h6vhtk-02c886 Find a Tender

Why no open competition: The procurement falls outside the scope of application of the directive
Published justification: The products, services and support can be provided only by a particular contractor for reasons that are technical and connected with the protection of exclusive intellectual property rights. (Software maintenance and license renewal for an embedded customer relationship management system). This VEAT notice is alerting the market of the University’s intention to award a contract via a sole source procedure and not via a competitive tender via FTS. The University intends to award a contract for the above once a 10 day standstill period has ended. The 10 day standstill period will commence from the publication of this notice.

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast

Awards 1

Awarded value £2,188,6591 contract exc. VAT

Contracts signed 1latest 15 Jul 2021

Awarded to	Value	Date	Status
Salesforce UK LimitedCRM Software License, Support and Maintenance	£2,188,659 †	—	Awarded

Contracts

CRM Software License, Support and Maintenance · Salesforce UK Limited
Signed
15 Jul 2021
Value
£2,188,659
Status
active

Contracting authority & participating public bodies

University of Plymouth

Contracting authorityEducationBody governed by public lawEducation 1128013 Drake Circus, Plymouth, Devon, South West, PL4 8AAContact name, email, phone

Bidders & participating suppliers

1 commercial party on the notice

Salesforce UK LimitedAwarded supplier London, London

Official documents & specifications

Official links; attachments are not copied

No document links were published on the notice.