Find a TenderAwarded
Published 27 May 2022, 11:53 BST

Official UK procurement notice

CPU 5163 CRM and Ticketing Software System

Official notice

Authority: Nottingham City Council (Local council)

ServicesOpen procedureSME suitable
Published estimate£1,150,000exc. VAT
Submissions closed 8 Jul 2022awarded 27 Sept 2022
Awarded to Tessitura Network Inc

What is being bought

Published requirement description

Theatre Ticketing and Customer Relationship Management System.

CPV: IT services: consulting, software development, Internet and support

The lotProcurement structure

single lot · value published
Lot #1AwardedRenewalPublished value£1,150,000
Delivery: East Midlands · Cloud hosted system being delivered at the Nottingham Theatre Royal Concert Hall
Extensions: Renewal same a this requirement.Variant bids: not allowed

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored
Quality: 70%Price: 30%
Published sub-criteria (3)
  • Quality Questions on delivery method: 40%
  • Essential functionality criteria: 30%
  • price: 30%
Published award criteria (3)
  • Quality Questions on delivery method: 40
  • Essential functionality criteria: 30
  • Price: 30
What this means for your bid
  • Price carries 30 of 100 points: a 10% discount moves about 3 points. The method statement decides this lot, not the discount.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record
Procedure method
Open procedure
Legal basis
CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category
Services
Notice status
Awarded
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Yes (GPA)
Recurring procurement
Yes
First published
27 May 2022, 11:53 BST
Last source update
1 Feb 2023, 15:22 GMT
Award evaluation window
11 Jul 2022 – …
Authority reference
DN614901
FTS notice number
2023/S 000-003142
Classification (CPV)
IT services: consulting, software development, Internet and support
Delivery area
East Midlands (UKF1)
Official registry OCID
ocds-h6vhtk-0340bb Find a Tender

How it was run

Official notice
Run through: ProContract (Due North) · Who buys & how to bid on ProContract
Supplier login requiredLanguage: EN
Access & registration note: Free · short registration with manual review; public opportunity list
Submission deadline
8 Jul 2022, 15:00 BST
Submission channel
{"electronicSubmission"}
Accepted languages
en
Bids opened
11 Jul 2022, 12:00 BST
Detailed submission instructions & authority contactsFrom official release

Timeline

8 Jul 2022 → 1 Feb 2023 · 3 dates
  1. Submission deadline
    8 Jul 2022, 15:00 BST
  2. Bids opened
    11 Jul 2022, 12:00 BST
  3. Notice published
    1 Feb 2023, 15:22 GMT

Notice history

1 event · 2 releases on Find a Tender
  1. Status changed to complete
    1 Feb 2023, 15:22 GMT

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 1
Awarded value £315,0001 contract exc. VAT
Bids received 66 from SMEs
Contracts signed 1latest 27 Sept 2022
Awarded toValueDateStatus
Tessitura Network IncSME£315,000 †—Awarded

Contracts

Bid statistics published by the authority

BidsSMEVCSEValid bid range
6bids · 6 electronic · 3 from abroad6——

Contracting authority & participating public bodies

Nottingham City Council

Contracting authorityLocal CouncilRegional or local authorityGeneral public services Loxley House, Station Street, Nottingham, East Midlands, NG2 3NGContact name, email, phone Published organisation website ↗

Bidders & participating suppliers

1 commercial party on the notice

Official documents & specifications

Official links; attachments are not copied

No document links were published on the notice.