Find a TenderOpen admission
Published 29 Oct 2026, 09:52 GMT

Official UK procurement notice

Court Appointed Intermediary Services - Framework Re-Opening April 2026

Authority: Ministry of Justice (Central government)

Framework agreementServicesOpen procedure
Framework ceiling (notional)£20,000,000framework ceiling, not attributable revenue
Admission open until 12 Nov 202617:00 GMT · period end, not a bid countdown
Framework period Ends 31 Mar 2029extension options published

What is being bought

Published requirement description

This notice relates to the re-opening of framework agreements originally awarded following a procurement exercise conducted under the PCR2015 light tough regime, following a process similar to the open procedure.

The Ministry of Justice (MoJ) is inviting tenders for the provision of Court Appointed Intermediary Services (CAIS), to support vulnerable defendants in the criminal jurisdiction and vulnerable parties and witnesses in the civil, family and tribunal jurisdictions. These services will be provided in courts and tribunals in England and Wales and tribunals in Scotland.

Intermediaries facilitate impartial communication to enable complete, coherent and accurate communication between vulnerable people and the courts/tribunals. Intermediaries may be instructed to provide an assessment of a person's communication needs, and provide recommendations on measures that could be put in place by the court to support vulnerable people, young people, children and other individuals who may need assistance during court proceedings. The intermediary may also be required to attend hearings to provide such assistance and support.

For the avoidance of doubt, the MoJ is only seeking tenders in relation to intermediary services that currently fall outside the remit of the MoJ Witness Intermediary Scheme (MoJ WIS). All requests for intermediary support for witnesses in criminal cases will continue to be managed via the MoJ WIS.

  • Recurrence: Every six months

CPV: Law-courts-related administrative services

The lotProcurement structure

single lot · value published
Lot #1The MoJ invites tenders for Court Appointed Intermediary Services to support two…RenewalPublished value£20,000,000

The MoJ invites tenders for Court Appointed Intermediary Services to support two existing framework agreements: the Managed & Approved Service Provider framework (MASP), and the Approved Service Provider framework (ASP).

The MASP framework seeks providers with the ability to manage multiple simultaneous bookings, and the capability to recruit, train and manage intermediaries to support a range of vulnerabilities, for deployment nationally.

The ASP framework seeks experienced and qualified intermediaries to support bookings on demand.

There is no limit to the number of service providers awarded a place on either framework, however a service provider may not hold a place on both the MASP and ASP frameworks simultaneously.

The MoJ is managing this procurement in accordance with its general obligations under UK law and specifically in accordance with the Public Contracts Regulations 2015 (PCRs) and the Light Touch Regime contained within Regulations 74 to 77.

The framework agreements are dynamic frameworks and a hybrid of a framework agreement and dynamic purchasing system. As such, the framework agreements will be reopened at six month intervals for the admission of new service providers who qualify against the selection and award criteria outlined in the procurement documents. Additional information: The MoJ uses an electronic sourcing (e-sourcing) system to facilitate procurement activity. Registration via the portal is free of charge and requires no specialist software to access. Registration can be undertaken at:

ministryofjusticecommercial.bravosolution.co.uk/web/login.html ↗

Contract period: … – 31 Mar 2029
Delivery: UK
Extensions: Framework extension options include provision to extend the term by an additional 24 months.Variant bids: not allowed

Who is likely to bid for this lot ↓

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
What this means for your bid
  • “Court Appointed Intermediary Services - Framework Re-Opening April 2026” is a framework: the contest is a place on its panel, not a single contract.

Competition analysis · published record, not a forecast of who will bid

How Ministry of Justice buys Justice services (CPV 7523), and who usually turns up

Ministry of Justice’s published record next to the market for the same work. Compared with other frameworks and DPS only. Whole-market view: Justice services (CPV 7523) →

1

How the contest usually goes

Winner shares use published awards; bid and price charts use contested lots.

Question for the bid
This buyerMinistry of Justice · all categories
The marketJustice services (CPV 7523) · UK-wide
What to do with it
How often do SMEs win?
i

How often small and medium firms win.

Share of awards where the winner’s size is known.

The counts under this question show how many awards have a known supplier size.

Last 36 months.

Buyer: 4 of 13 known-size awards · market: CPV 7523 · UK-wide, n=10
31%30%

Small firms have won here. Neither number says whether you qualify; it describes who has been winning.

How often do local suppliers win?
i

How often local firms win similar work.

Winners with a registered address in the delivery region, out of awards with a known address.

Local means the winner is registered in the region where that award was delivered.

A local branch does not count if the registered address is elsewhere.

Last 36 months.

Buyer: 0 of 10 known-location awards · market: CPV 7523 · UK-wide, n=10
0%0%

Most of this buyer’s recorded winners were registered outside the region where that award was delivered.

How long to a decision?
i

How long buyers here take to decide after bids close.

Middle value in days from the bid deadline to the award date, on competitions that published both.

Only decided tenders count, so slow ones still waiting are not in.

Last 36 months.

Buyer: 5 decided notices · market: division 75 · UK-wide, n=11
37 days92 days

Half of these awards have an award date within 37 days of the bid deadline.

How often single-bid or direct?
i

How often work is awarded with no recorded rival.

Direct awards and tenders where every published lot count shows one bid.

Both shares are minimums: some awards have no bid count.

Thin markets produce this too; it is not proof of a tailored specification.

Last 36 months.

Buyer: at least 3 of 16 procurements with awards had no recorded rival · market: CPV 7523 · UK-wide, n=13
19%15%

Missing bid counts may hide more single-bid awards. This share is a minimum.

How many bids did past lots attract?

i

How many bids past lots received.

Each colour is a bid-count range. Only competed lots with a published count are included.

Past bids do not predict this tender.

Last 36 months.

This buyer25 lots with bid counts · all categories
8% had one bid
The market7 lots with bid counts · CPV 7523 · UK-wide
29% had one bid
Buyer / market · select a colour for counts
1 bid8% / 29%
Buyer: 2 of 25 lots with published bid counts. Market: 2 of 7 lots with published bid counts.
2–328% / 57%
Buyer: 7 of 25 lots with published bid counts. Market: 4 of 7 lots with published bid counts.
4–620% / 0%
Buyer: 5 of 25 lots with published bid counts. Market: 0 of 7 lots with published bid counts.
7+44% / 14%
Buyer: 11 of 25 lots with published bid counts. Market: 1 of 7 lots with published bid counts.

How did awards compare with estimates?

i

Where winning prices landed against estimates.

Each colour shows awards below, close to or above the published estimate, one lot at a time.

On a framework or DPS, prices are agreed when work is called off.

Past prices are a guide, not a bid price.

Last 36 months.

Not comparable on a framework or DPS: the price is set later, on each call-off.

2

Assess each lot
i

What past awards tell you about each lot.

See the forecast, this buyer’s earlier suppliers and firms with relevant wins.

No supplier is confirmed as a bidder.

Open a lot for its forecast, this buyer’s previous supplier and possible competitors, from published award history, not a bid list

Lot #1The MoJ invites tenders for Court Appointed Intermediary Services to support two…CPV 7523Published estimate£20m
Expected competition
i

How many bids this lot may attract.

The forecast uses similar past competitions. The bar shows either that forecast or past bid counts; the line below says which.

Each lot shows its own forecast based on its own category; forecasts for different lots of the same notice are not comparative. The bar shows 66 past lots.

A forecast, not a list of bidders.

—No model forecast yet8% chance of a single bid
Past bids on 66 similar lots
1 bid8%
5 of 66 similar past lots received 1 bid (8%).
2–336%
24 of 66 similar past lots received 2–3 (36%).
4–612%
8 of 66 similar past lots received 4–6 (12%).
7+44%
29 of 66 similar past lots received 7+ (44%).
Comparable past lots usually drew 4 bids.
Commercial price forecast
i

Where the award price may land.

The forecast uses similar awards and the buyer’s estimate. The band covers the middle half of likely prices.

No comparable awards for this lot yet.

A statistical guide from past awards, not a price to bid.

—Priced at call-off
On a framework or DPS the price is agreed on each call-off, so there is no award price to forecast here: the published figure is a ceiling.

Who has supplied this buyer on similar work?
i

Who has done similar work for this buyer.

Past contracts are matched by buyer, title and type of work.

A past supplier may not bid again.

No earlier contract of this buyer matches this lot on the published record.

Who could compete for this lot?
i

Who could compete for this lot?

Firms with relevant past wins. On a framework, we show firms on that agreement.

None is confirmed as a bidder.

Candidate suppliers for this notice have not been worked out yet, so this is not a verdict that nobody fits.

About this data
  • Source. Official UK public procurement notices (Find a Tender), reused under the Open Government Licence v3.0. New notices arrive through the day; the figures are rebuilt nightly.
  • Two views, kept apart. The authority’s own track record and the wider market for the same kind of work sit side by side and are never mixed. Where the local picture is too thin, a figure widens to a broader market and says which one it used.
  • Forecasts are labelled. The price forecast and its range, possible competitors and the earlier-work matches are our estimates from past awards: not published facts, not win chances and not price advice. Official notices do not say who is bidding.
  • Every figure shows what it rests on. Not every notice publishes a bid count, a value or a delivery region, so each figure carries the number of records behind it, and one built on few records is marked as such. The on a figure explains it; the counting rules are in the methodology. Spotted something wrong? Tell us.

Procedure terms & legal framework

From the official record · publisher note attached
Procedure method
Open procedure
Legal basis
CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category
Services
Notice status
Open admission
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Framework agreement
Who may use this agreement
Not stated in the notice; call-off rights may be limited to the establishing authority
Competition type
Competitive procedure
GPA / WTO covered
Yes (GPA)
Recurring procurement
Yes · Every six months
First published
29 Oct 2026, 09:52 GMT
Last source update
29 Oct 2026, 09:52 GMT
Award evaluation window
12 Nov 2026 – …
Authority reference
2758
FTS notice number
2026/S 000-102403
Classification (CPV)
Law-courts-related administrative services
Delivery area
UK
Official registry OCID
ocds-h6vhtk-07930d Find a Tender
Contract terms
Electronic trading
e-invoicing allowed · electronic payment

Publisher note: Nothing in this notice shall generate any contractual obligations prior to the signature or execution of agreement or contracts following completion of the tender process. The MoJ reserves the right to reject all or any of the bids for the competition and not to appoint any potential provider, without any liability on its part. Transparency: HM Government requires that tender documentation issued by Government departments for contracts with a value exceeding GBP 10 000 over the life of the contract are published online (http://www.contractsfinder.businesslink.gov.uk) for the general public. In the event a contract is awarded following a tendering exercise, the contract will be published on the contracts finder website, subject to the statutory grounds for redaction as set out in the Freedom of Information Act 2000. The MoJ may use its discretion to redact information to protect key commercial interests or on prescribed grounds. Therefore, bidders who wish information not to be published if successful should secure agreement with the MoJ prior to submission. Only documentation relating to awarded contracts will be published. Key commercial interests, trade secrets and commercial interests which would be prejudiced by publication, following the tests in section 43 of the Freedom of Information Act 2000 maybe redacted. http://www.justice.gov.uk/guidance/docs/foi-exemption-s43.pdf The prescribed grounds for redaction are: (a) national security; (b) personal data; (c) information protected by intellectual property law; (d) information which it is not in the public interest to disclose (following the tests under the Freedom of Information Act 2000); (e) third party confidential information; (f) IT security; or (g) prevention of fraud. Freedom of information (FOI) The Freedom of Information Act came fully into force in 2005. If any organisation considers that any information supplied by them is either commercially sensitive or confidential in nature, this should be highlighted and the reasons for its sensitivities specified. In such cases the relevant material will in response to FOI requests be examined in the light of exemptions provided for in the Act.

How to participate & submission route

Official notice Apply via Jaggaer
Submission portal named on this notice: Jaggaer · Who buys & how to bid on JAGGAER
Supplier login requiredLanguage: EN
Access & registration note: Free; latest Chrome/Edge/Firefox only — corporate browsers fail
Requests to participate (first stage)
—
Appointment period ends
12 Nov 2026, 17:00 GMT
Clarification deadline
—
Submission channel
{"electronicSubmission","written"}
Accepted languages
en
Bid validity
180 days from the deadline
Bids opened
12 Nov 2026, 17:00 GMT
Detailed submission instructions & authority contactsFrom official release

Timeline

29 Oct 2026 → 12 Nov 2026 · 3 dates
  1. Notice published10h ago
    29 Oct 2026, 09:52 GMT
  2. Today
    29 Oct 2026
  3. Admission / appointment period endsin 13 days · period end, not a bid countdown
    12 Nov 2026, 17:00 GMT
  4. Bids openedin 13 days
    12 Nov 2026, 17:00 GMT

Commercial outcome & contract awards

Nothing awarded yet
Awards (0)
No award published
Contracts (0)
No contract published
Bid statistics
No aggregate bid statistics published

Contracting authority & participating public bodies

Ministry of Justice

Contracting authorityCentral GovernmentMinistry or any other national or federal authority, including their regional or local subdivisionsPublic order and safety 102 Petty France, London, UK, SW1H 9AJContact email, phone Published organisation website ↗

Official documents & specifications (1)

Official links; attachments are not copied

Tender pack and attachments

  • Technical selection criteriatenderTechnical selection criteria